Unable to Hard Reset Lumia 800 - Phone Won't Turn ...

My phone won't get past the Nokia image when starting up. I have tried a soft and hard reset without luck.
For a hard reset, instruction say that I should start with the phone off but whenever I turn it off, it starts back up again! Maybe this is what prevents me from doing a hard reset?
Any suggestions please? Volume down, power and camera buttons all held down, etc. but no combination seems to reset it for me.
Thanks

The only time the phone should restart on its won when you turn it off is if it is the charger was plugged in and the phone charging. Sound to me like a possible hardware issue. Perhaps the best thing to do would be to get it checked out at your local Nokia Care Point. 

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