Unable to hear audio

From both Microsoft Windows 2000 Advanced Server SP4 as well as Microsoft Windows XP Professional SP2, whenever some video or audio is played from the iTunes store (iTunes) or from the movie trailers (iTunes for H264 content or Quicktime) there is no audible sound. Went to the http://www.apple.com/quictime to manually check & install any updates to Quicktime v7.1 for Windows...there aren't any new updates and the same is true when automatically checking from the Quicktime player...there aren't any new updates. What am I to do as no sound is audible. This is from my Windows computer that I have with two separate drives each with their own windows MSW2KPro SP4 and MSWXPPro SP2. So there is not a problem there. What is there to do?

Here is a change from my original post about not being able to hear sound from iTunes music store. As in the previous message regarding this post I am experiencing this problem with both Microsoft Windows 2000 Professional SP4 & Microsoft Windows XP Professional SP2. The problem occurs whenever the preview of a Television episode and Music video is previewed through iTunes Music Store, launching iTunes of course, no sound can be heard. To test whether this is an iTunes issue only or a sound card sound related issue, I played an uncompressed Divix movie & DVD movie on DVD-ROM disc in InterVideo's WinDVD, the Windows version of the free DivX player, RealPlayer v10.01 for Windows, Microsoft's Windows Media Player v10 and 11 BETA all playing fine with no issues related to sound. Sound is able to be heard clearly. I also have a Macintosh computer that has multiple HD connected running different versions of OSX "Panther" v10.2.8, "Jaguar" v10.3.9 & "Tiger" v10.4.6 which are able to successfully play the preview of different Television episodes and different Music videos. Please tell me what is happening here from the info given above.

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