Unable to hear caller

When i receive a call i am unable to hear the caller so have to put them on loudspeaker to do so. My iphone 5 was bought as a gift so i am unsure if it is still under warranty, is there anyway to find out?

You can check your warranty status by filling in your serial number here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
Also try these tips:
Receiver issues
copied from Troubleshooting iPhone hardware

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Unable to hear caller's voice in my iPhone 4.

I am unable to hear caller's voice unless my iPhone is in the speaker mode or connected to headset. I have done resets multiple times and also tried restore option from iTunes. Nothing helped. Any ideas to resolve this?

Hi there Kamesh_Swami!
I have an article here that can address that issue and provide some troubleshooting steps for you:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

TS3406 I am unable to hear caller on my Iphone 6 unless it is on speaker. any ideas on correcting the issue

When making a call I cannot hear the other party unless I have my speaker on. Any idea on how to get phone to work without using the speaker to take private calls.

Hello sirwin1999,
For issues of not being able to hear from the receiver on your iPhone 6, then check out the article below. It will have you check the connections making sure that Bluetooth is not on as well as clearing out anything near the receiver itself.
If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone
http://support.apple.com/kb/ts5196
Regards,
-Norm G.

Unable to hear caller voice on Z10 after upgrade to OS 10.3.1.1565

Dear Community,
I used BB Z10 from Sep last year (Sep.2014) and it was a good phone.
But recently, my phone automatically upgrade to newest OS number 10.3.1.1565.
I think it is ok with the upgrade.
But there is a critical issue happened. I still can make a call to other ppl but they can hear me but I can't hear anything from them. But if I open the speaker or use earphone, I can hear easily.
Does someone meet the same issue with me? And how to fix this? Do I need to bring it to BlackBerry service for checking?
Oh, 1 more thing, I tried to downgrade to lower OS version (10.2.x), I still got same issue.
Thanks all and hope to receive your idea soon.
Regards,
Hung Tran.

Are you still dealing with this?
- Ira

Unable to hear caller during telephone conversation

Can anyone help please. I have just upgraded from 3G to iphone 4 today. All appeared fine, activation and sync worked OK, but when I make or receive calls the other caller is inaudible. If the other caller actually shouts I can just hear a very faint sound. If I turn the speakerphone on I can hear them, but not by normal means at my ear. The other caller can hear me normally. All other sounds on my phone are working fine and volume on full. Could this be a defective phone? Has anyone else experienced this? I presume there a different speaker for the phone ear part.
David

I have now sorted the problem myself, but helpful for others to report. The protective film that comes with the phone (on the front) does not have a vent for the earpiece speaker (unlike the protective films you buy to stop scratches), when I removed this I can hear properly. now feel silly, but hope this helps other dummies.
David

Unable to hear caller and send voice across

Dear Team:
Just got a Z10; i am having a strange issue and could not find something similar on the forum
When i call, the receiver hears my call coming in; however i cannt hear the call going through. Similarly when someone calls me, the screen shows the caller but there is no ringtone and when i take the call, cannoyt hear the party
Only way to solve is to switch off and reboot which takes forever; this is really frustrating
I was about to migrate to Windows8 or iPhone from my earlier BB but stayed back due to Z10
I now have this issue; can someone please help solve this for me please
sj

SudhakarJ wrote:
hi kim:
this is not a carrier issue. the caller at the other end will hear you. you wont hear the phone ring or any notifications
it is bloody frustrating and all you can do is reboot and the BB OS takes forever to start over
it is indeed a huge flaw...are you in asia or lesewhere
let us get the dev ctee to take notice to fix this asap; it is a decent device but this is unacceptable
thanx
sj
Hi all,
There seem to be a number of you with this issue, have any of you called your carriers to report the issue? It is possible that you have defective hardware, or that there is a bug that needs to be fixed. If it is hardware you'll want that swapped out as soon as you can so you don't end up with any warranty issues!
This forum is a user to user forum, community helping community, not an official support channel. The process to receive official support from Blackberry is to contact your carrier (they are the first contact centre) and if they cannot resolve the issue then you will be upped to Blackberry support (this is Level 2 support and onwards.)
If the carrier can't help you and they don't initiate a transfer to Blackberry, you should ask them to transfer you there. Some carrier agents are a little foggy on the process for some reason, so if at first you don't succeed... try again and another agent will transfer you through.
Unfortunately complaining here probably won't solve your issue...
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it.

Unable to hear ringtone or caller when i answer my phone

iphone 4s, cut out in mid conversation,unable to hear caller or ringtone the 4s is 2 months old, is there an easy fix or a must fix thru repair only?

hardware troubleshooting http://support.apple.com/kb/TS2802

Cant hear calls on my Samsung Stratosphere unless on speaker

All of a sudden I am unable to hear calls from my phone nor does my front facing camera work. Is there any help to solve this?

http://support.apple.com/kb/TS1630?viewlocale=en_US

I am unable to hear anything on my iphone 4 nor can the person i call hear anything when i speak - I think that my ear piece and mike have both got magnetised how do fix the problem

I am unable to hear anything on my iphone 4 nor can the person i call hear anything when i speak -
I think that my ear piece and mike have both got magnetised how do fix the problem
Please help

I have the same problem!! It lead to many other problems with my phone
I just arranged a repair with apple. Yes its inconvenient to be without a phone for a while but if your phone is in warranty its good to get it looked at professionally!

TS3367 My partner has the Iphone 5 and I am using a MacBook with version 1.0.2. When using the face time app to call him he says that cam freezes and he is unable to hear me. Any ideas of the problem and and ideas for resolving the issue?

My partner has the Iphone 5 and I am using a MacBook with version 1.0.2. When using the face time app to call him he says that cam freezes and he is unable to hear me. Any ideas of the problem and and ideas for resolving the issue?

Had the same problem, the only fault and the reason why it happend is a bad wifi connection!
Could ofc be something else, but thats my two cents!

After updating to version 5 for iPhone 4, I am unable to hear incoming call from earpiece. Speaker phone ok.

Unable to hear incoming call in earpiece. Speaker phone ok.

ok thanks for someone "Wjolsten" pointing out that i might have put on the 'ringer silence' button on on the side of the phone. ......................... boy do i feel stupid. thanks all the same for the 'tech support' from Apple, Geniuses?? i dont think so.

Just got iPhone 4S, people unable to hear me during calls but I can hear them? Is it repairable or do I need to take to apple store to get new one?

Just got iPhone 4S, people unable to hear me during calls but I can hear them? Is it repairable or do I need to take to apple store to get new one?

Hi, Laura.
There are some troubleshooting steps that we can process prior to opting for a repair. If you do have a protective film on your device make sure that is removed and test to see if the behavior persists. Below, I have attached an article that goes over some basic troubleshooting steps. After all steps are processed and the issue persists, we can service your unit at your local Apple Retail Store. You can schedule an appointment buy clicking this link http://www.apple.com/retail/.
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Cheers,
Jason H.

People unable to hear me during calls, 3GS

When I make/recieve calls, people keep on telling me that they are unable to hear me with repeatedly. Saying things such as my voice is cracking up or stops working all together even though I can hear them clearly also the use of voice controlls etc is fine and it works. Even with headphones people still are unable to hear me talking and I am out of warrenty.
Would anyone be able to help me with this problem?
Thanks.

Hi, Laura.
There are some troubleshooting steps that we can process prior to opting for a repair. If you do have a protective film on your device make sure that is removed and test to see if the behavior persists. Below, I have attached an article that goes over some basic troubleshooting steps. After all steps are processed and the issue persists, we can service your unit at your local Apple Retail Store. You can schedule an appointment buy clicking this link http://www.apple.com/retail/.
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Cheers,
Jason H.

People are unable to hear me when calling only works on speaker iPhone 4s AT

I once made a called and my friend said that he was unable to hear me so I tested my iPhone by using voice memos and it couldnt find my voice, it only works on speaker.

Bring your phone in for evaluation

I am suddenly unable to receive calls on my iPhone 4S. Is it possible that the age of the phone will affect its ability to receive calls? HELP!

I am suddenly unable to receive calls on my iPhone 4S.
I have spent 2 hour-long sessions with technical support and although they were very nice, it is still not fixed.
When I try to call the phone from a land line, it doesn't ring AND it doesn't recognize that a call is coming in (no missed call) BUT if I leave a message, it records it.
Is it possible that the age of the phone will affect its ability to receive calls?
HELP!

MarketingMary,
I am truly sorry to hear that your are unable to receive calls on your device. Thank you tbo27 for providing great troubleshooting steps. Making sure call forwarding is not active by dial *73 is great. Have you already reset network settings also? http://vz.to/RTz70g Are you able to make calls fine? Make sure Do not Disturb is not active. Settings>Do Not Disturb
LindseyT_VZW
Follow us on Twitter @VZWSupport

Unable to hear caller

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