Unable to hear sound from music video (ipod touch)

Hi all,
I have uploaded the video to ipod touch. But I could only watch the video and could not listen any sound from it. Please advise if I have to convert the file before I upload it.
Thank you.

If Carolyn's advice does not achieve the desired result, try a PRAM reset:
http://support.apple.com/kb/HT1895
Ciao.

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