Unable to hear the music?

My iPod classic is 11 months old and for the last few days I have been unable to hear any sound whether I have earplugs in or it is on my stereo. I have never had any problems before, the songs play but there is no sound however if I turn the dial up or down I can hear the clicking noise it makes?

Can you try the hard Reset
After charging till full charge, at least 2 hours (preferably 4 hours)
Toggle the Hold switch, make sure you dont see the red mark when you do the  next step
Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs or till the Apple Logo comes ON
Then release the buttons
Select your preferred language.
Here is the Apple support Article on the 5Rs
http://www.apple.com/support/ipod/five_rs/classic/
If this doesn't work, try to Restore the iPod.
Good Luck!

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