Unable to import files and folders as project

Recently, my Aperture 3.1.2 didn't allow me to import files stored in an external hard drive, so I put this issue here sometime back and somebody gave me a hint to try to import in a different way i.e. File>Import>Folders As Project and it worked. A couple of weeks later, the above two methods didn't work again. After all I reinstalled Mac OS(downgraded from 10.6.8 to 10.6.4) and reinstalled Aperture version 3.1.1 accordingly. But I still can't import 16bit Tiff image files. (FYI, my SIGMA camera RAW file format X3F is not supported by Aperture 30.). In South Korea, Apple Korea did sell Aperture 3 product to me and provide ZERO service for Aperture 3 users, and they demand to directly contact Apple HQ Aperture support organization via international calls in non-native language. Please help me.

Hello Mr. Caggiano,
Sorry for late reply due to big time difference. Up until yesterday morning, I was running Aperture 3.1.2 on Mac OS 10.6.8(both are the latest versions.) As my Sigma SD15 camera RAW is not currently supported by Aperture 3, I deveop RAW files, adjust images and save them in Tiff 16bit format using Sigma-provided S/W on the EXTERNAL HARD DRIVE. And then I open Aperture 3 and import images from external HD for further image adjustments. This is the way I import files. I click File>Import>Folders As Project, and choose target files among displayed folder system. That is my ordinary workflow. I have had no problems until the following happened.
Yesterday afternoon, I chosed the specific folder to continue the remaining adjustments, but all of the folders including the target folder were all grayed out, and the spinning gear displaying "Loading assests" soon disappeared without showing any image thumbnails. I had no way to click "cancel" button on the buttom of Import Panel. Finally I decided to lower my Mac OS from the latest 10.6.8 to 10.6.4 and also Aperture version from 3.1.2 to 3.1.1. I had to create an another Aperture library to suit 3.1.1 version. And I tested again on the changed environment but the result was the same. Regretfully, going back to old Mac OS have caused Sigma-provided RAW conversion & adjusment S/W to restrict some functionalities such as file conversion and saving. In fact my lowered Mac OS is still higher version than Sigma-published s/w installation requirement. I may have to upgrade Mac OS again to 10.6.7, not the latest because I don't want to be an early adopter of the forth-coming Mac OS Lion. I am very perplexed now.
I tried to describe what happened yesterday as detailed as possible for you to come up with a solution. I look forward to hearing a good news from you.
Thank you. DK

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