Unable to import jpg file: Error: This file is in an unrecognized format.

I have an iMac 2009 with Mavericks 10.9.3 and iPhoto 11 (v 9.5.1) and am getting an error message trying to load 1000 .jpg photos from ScanCafe.  The error message is: this file is in an unrecognized format.
I have tried the following but am still unsuccesful:
1) Upgraded all software
2) Disk Utility repair permissions.
3) Rebooted system.
4) Deleted com.apple.iPhoto plist files.
4) Tried to import the photos into a new test library within iphoto.
Interestingly, my son's MacBook is able to load the photos into iphoto.  His ancient laptop is using Mountain Lion 10.8.5 and the same iPhoto 11 (9.5.1).  I have also tried to upload the file from his computer to mine, but the same "unrecognized format" error is received.
Does anyone have any suggestion

That's a problem with the format of the photos sent to you by ScanCafe.  The original poster in this topic contacted ScanCafe and had new disks sent to him which solved the problem:
Re: ScanCafe jpeg photo file unrecognized format in iPhoto, not Preview
I suggest you contact Carl at ScanCafe and get replacement disks with correctly formatted files.
OT

Similar Messages

  • I keep getting "file cannot be imported. the file is in an unrecognized format" in iphoto

    i have to keep trying to import files from my camera OVER & OVER & OVER AGAIN with the last 2 updates when i've never had that problem before. can anyone tell me what the **** is going on?

    get your photos off the card somehow (image capture, mount to the desktop and drag over, USB card reader, camera software, etc) and then reformat the card using the camera's format command
    LN

  • When I try to import pictures from media card to iPhoto, I'm getting the error 'The following file could not be imported. The file is in an unrecognized format.'  The file is a jpeg and I've never had this problem before.

    When I try to import pictures from media card to iPhoto, I'm getting the error 'The following file could not be imported. The file is in an unrecognized format.'  The file is a jpeg and I've never had this problem before.

    What version of iPhoto?
    What colour profile is the shot?
    As a Test:
    Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
    Import a few pics into this new, blank library. Is the Problem repeated there?

  • PrE 11 will not import .jpg files from organizer

    Hi,
    I just upgraded from PS & PrE 8 to the lastest version 11. I'm running on a Windows 7 pc.  My catalog was successfully converted and new pictures were added.  I now want to create a dvd with both pictures and videos.  I tried various ways to import .jpg files in PrE but some (most) of my files will not import.  I get error messages about the files not being supported (missing codex) or the files being too large.
    After reading on the forums and on Adobe help site.  It seems opening and resaving the files in the organizer fix this.  I try and it worked.  As I have many files to import (200+), I wonder if there is a way to do some sort of a batch process for all file.
    Secondly, also I read PrE can automatically resize the image file to the project size.  How can this be acheive ?
    Thanks for your help

    Please see my answer to this question. It's essentially the same answer I'd give you.
    http://forums.adobe.com/thread/1129183?tstart=0
    You can not create a playable DVD or incorporate video and photos in the same project with full resolution photos on it. Video resolution/TV resolution is only 720x480 (standard resolution) or 1920x1080 (high rez).
    Premiere Elements has a governor that limits the size of a photo you can add to a video project (which is probably what you're running into). In fact, you'll get much better results if you use LOWER resolution photos in your video project -- 1000x750 pixels for DVDs and standard resolution video and 2000x1500 for BluRays and high-def video.

  • Captivate 2  Vista unable to import audio files

    Hi
    I have had an audio problem with Captivate 2 and Vista -
    There is a hot fix to enable recording which works.I did that
    ... . but I am unable to import audio files.. even those that came
    with Captivate 2 in the gallery give me the same error message..
    unable to decode & import wav/mp3 file.
    Does anyone have a solution!! Need to do a demo next week!!
    thanks
    phil

    Hi Phil
    I don't suppose using Captivate on Windows XP is an option
    for you? This would seem to be a Vista related issue. Captivate 2
    may work to an extent on Vista, but it would appear this may be one
    of the "gotchas" one may encounter when using it in this
    environment.
    The good news is that Captivate 3 was announced today and
    will work on Vista. I know this doesn't help you immediately, but
    will provide an answer before too long.
    Cheers... Rick

  • BUG: Unable to Import MP3 Files in Flash CS6

    I am unable to import mp3 files of any kind in Flash CS6. Tried import to stage, import to library, Drag and Drop... no dice. Receiving a generic error message. Tried closing out and restarting,etc. - still not working.
    Anyone else having this issue?

    Yep that worked!
    The "update" in the library would not update the content but the drag and drop worked fine.
    Note: The path in the update dialog shows a relative path and after the drag and drop it shows an absolute path to the file
    I also had an issue with the audio being changed from stream to event.

  • IPhoto '09 won't import JPG files from my phone.

    Here's the step-by-step
    I have a new Samsung Evergreen phone that evidently stores photos in .JPG format, not sure yet if I can tell it to save them as .JPEG.
    On my MacBook, I have over 10,000 photos in my iPhoto library imported from several different cameras and copied from previous computers.
    I attach the phone to the Mac with a microUSB-->USB cable. (( BTW - MacBookPro is Intel Core 2 Duo ca August '09 ))
    Phone wants to know about USB mode.... I select "Media Player"
    iPhoto'09 (V 8.1.2 (424)) comes alive recognizes the device, finds the pictures, and offers to Import them. Cool!...  I select "Import All".
    iPhoto goes through the motions of importing all 22 files then displays a message "The following file could not be imported. (The file is in an unrecognized format.) this is followed by a list of all 22 files.
    I know that most, if not all, images in my iPhoto database are JPEG suffixed.  But from all I've read, JPG and JPEG are identical/interchangeable
    I've been a devout Mac user for over 2 years now and haven't ever encountered a problem with anything that needed to be resolved on this discussion board or even by calling Apple Support.  All I can conclude about this is that I'm doing something really, grossly, stupid.  But I sure don't know how to proceed.  Should I go to an Apple Retail store and have them figure it out?
    Appreciate any thoughts you folks may have on this.

    2 Possibilities:
    The phone is taking non-standard jpegs in some way of other
    Or
    The phone is broken and the jpegs are corrupted in some way
    Why do I blame the phone? Because neither the Mac nor the PC can access the files.
    So, back to Samsung for help on that one.
    No, no one from Apple reads or responds on here. As the Terms of Use make quite clear, this is a space for Users to seek help from other Users only. It's not a substitute for AppleCare. There are something in the region of 100,000,000 iPhones out there. It's inevitable that some devices will have issues, and some users. So, taken in that scale, the fact that - what -  a couple of hundred people have issues mightn't seem so appalling.

  • Why is iPhoto not importing JPG files?

    I am trying to import photos from a Canon EOS Rebel to my iMac.  It has always worked fine but it is now showing that the JPG file is not a recognized format. I was able to import the same photo to an old older MacBook Pro running the same OSX 10.6.8 and iPhoto '11 9.1.3.

    As a Test:
    Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
    Import a few pics into this new, blank library. Is the Problem repeated there?

  • LR 5.7 and Nikon D7200. unable to import NEF files.

    I have LR 5.7 and a brand new Nikon D7200. I upgrades LR3.x to 5.7 and now i am unable to import NEF files. Is there a solution? did i do something wrong?

    Though this is not productive, and to those on the thread, my apology, JimHessI have had the service for greater than a year and I am month to month  - so I would be surprised if there is a cancelation fee. With Respect To the 'do not get it' the camera is 2 days on the market, so yes, I do understand no support right now, but, as you stated in your earlier post, 'a couple of months' THAT is what I do not understand! I do not know if you work for Adobe, or just a user but that is where my comments started.
    In My Humble Opinion 2-3 weeks, that is something understandable. Now, it is up to Adobe, a business, to make the decision of how many resources they put on this, and thus the timing. As a consumer the only 'vote' I have is my dollar!
    The cloud market is great for companies that get a constant revenue stream to fund their business, verse perpetual licenses where they obtain lumps of business from upgrades. When they build a new version with enough value to drive their install base to move/pay for the next upgrade. To the consumer the value of the cloud, should be continues and timely enhancement and not waiting for long next release schedules. That is why over the next few years I will give more money to Adobe that buying perpetual licenses, the continues and timely updates.
    I will let you have the last comment on this, as I am done on the negative side.
    What is more useful is posts like trshaner who is showing novices like me how to continue to use the product through features in the product.

  • FAQ: Unable to import MP3 files in Flash Professional CS6

    If you are unable to import mp3 files in Flash Professional CS6, ensure that you update QuickTime(7.7.1) and iTune(10.5.3.3) versions. This is necessary to import .mp3 files of bitrates higher than 192kbps.

    Yep that worked!
    The "update" in the library would not update the content but the drag and drop worked fine.
    Note: The path in the update dialog shows a relative path and after the drag and drop it shows an absolute path to the file
    I also had an issue with the audio being changed from stream to event.

  • Problems Importing .jpg Files

    Hi,
    When I import .jpg files as a slideshow they have an overall blue cast.  Frequently I get a warning message the "...this type of file cannot be transcoded..."
    The files can be opened correctly in Photoshop CS5, iPhoto or Preview.
    System: MacPro (Intel)
    OSX 10.8.2
    Memory 12GB
    Encore CS3.0.1

    Hi,
    I have the same camera, and exactly the same problem. Could you solve this issue ?
    About images of Pentax cameras looking dark in Aperture, many people mention "if Highlight Correction is enabled, the image is shot at -1 EV exposure compensation, and then everything but the highlights is pushed up in the camera when it makes the JPEG version" -- and thus the solution seems to be to disable this highlight correction. But to me it seems that there is no highlight correction in the k100d super...
    Aperture 3 actually clips the histogram (dark pixels turn completely black) with respect to the same PEF file read with the Pentax Photo Lab app or the Gimp. The "Raw Fine Tuning" adjustements do not solve this.

  • Unable to import .avi files from digicam

    I'm unable to import .avi files from my finepix digicam. I get a message that says the files are unreadable. With the previous iPhoto version (v 06) I didn't have any problems. Any thoughts?

    I agree with TD regarding Image Capture. I have the same problem with larger video clips and iPhoto 6. You can use Image Capture, choose "Download Some", select just the movie, and upload it to your Desktop. Ignore the blue Progress bar, as it seems to jump from zero to 100% with no real indication of the download progress. Be patient, leave it alone, and eventually the movie should appear on your Desktop. Once there, iPhoto should have no trouble importing it.
    Regards.

  • IPhoto crashes when I import jpg files

    I use iPhoto 6.0.5, which is the latest. I have 1908 photos on an ext drive. I never had any problem importing photos, but now I cannot import jpg files. It would start by saying importing, but it just crashes. No warning. What to do? I already tried using Photoshop Elements to resave and import.

    Magpie
    And you've been bitten by the Photoshop Color Profile bug
    Read more here:
    http://discussions.apple.com/thread.jspa?threadID=716289&tstart=0
    There's a workaround / solution there.
    Regards
    TD

  • I write both JPG and DNG files in the camera.   Camera is a Leica Monochrom.   Photo, unlike iPhoto, seems to ignore DNG files and only imports JPG files.   What am I missing here?

    I write both JPG and DNG files in the camera.   Camera is a Leica Monochrom.   Photo, unlike iPhoto, seems to ignore DNG files and only imports JPG files when both are present on the SD card.  JPGs are used for quick proofing on an iPad.    DNG RAW files are edited on a Mac Pro (2013).    Other than deleting the JPGs before importing images from the SD card,  is there any way to force Photo to select and import only the DNG images?

    Thanks Larry,
    I did see the J stacked in the lower left of the thumbnails but couldn't figure out how to get to whatever is below it.   How do you select R?  
    I use an iPad to do quick proofs of my images.   A JPG is good enough for a proof ( dust on the lens,  composition, blown out image, etc. ).   The iPad is JPG friendly and can load the images quickly.    Serious editing takes place on my Mac Pro with the DNG files.   I use the same workflow with the the Leica M 240.   iPhoto has been a quick and easy importer to the Mac capturing all of the metadata in the EXIF sidecar file ( location, date, time,  camera settings, lens type).  A quick scan in iPhoto for the "keepers" let's me export those worth editing to Lightroom/Bridge/Photoshop.  I typically shoot 50 images from three locations in a normal day.  If I'm lucky I'll get 1 worth real work to add to the portfolio.  

  • Unable to import pptx files into key note. Does using PNG file prevent importing slides?

    Unable to import powerpoint files from mail to keynote. Picture files are PNG files. Does keynote not support PNG Files?

    Hi,
    swf files are not supported in Responsive project. swf files should work properly in a non-responsive project.
    Regards,
    Haridoss

Maybe you are looking for

  • Share map issue

    Succeeded once in creating a map with 8 images Tried again different location but map of Japan appears instead of actual location error on page appears bottom left corner Using Elements 8 with win 7 64 bit machine Any assistance would be appreciated

  • UWL pages are not displayed

    Dear All, We are facing problem in our UWL. We are not able to view UWL administration pages and UWl task list views. I am on EP 6.0 SP15. I get error: Portal Runtime Error An exception occurred while processing a request for : iView : pcd:portal_con

  • Sql Server 2012 Integration Services Catalog views - cpu usage history

    Hi, I am new to SQL Server 2012. I have deployed and executed a SSIS package on the Integration Services catalog. Now, to analyze the performance of the executed package I wish to query the SSISDB catalog views to retrieve the cpu & memory usage hist

  • Assignment on Multi-Valued Lookup field

    Hi experts, Is it possible to assign value to a multi-valued lookup field using assignment. For example, "Products" is the main table. In the products table I have a multi-valued attribute "PLANT". Product table contains a field "PLANT" of type look-

  • Tecra M3 - how do I make it quieter?

    It seems that the fan turns itself on even when i am not doing anything with the laptop and there are only a few essential background processes running. I have tried setting the cooling performance to 'Performance' instead of 'Max. performance', but