Unable to import music since update

Since the most recent update, I am unable to import cds. Please assist. Thanks

You have to upgrade to 10.6.8 to be able to download iTunes 11. The 10.6 Snow Leopard DVD is in the Apple online store. You can get it for $19.99. http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard After you’ve installed that then download the 10.6.8 combo updater to finish it off. http://support.apple.com/kb/DL1399 You will need to be running 10.6.8 to access the App Store to order Lion, Mountain Lion or Mavericks which are downloads only.
System Requirements for 10.6:
Mac computer with an Intel processor
1GB of memory
5GB of available disk space
DVD drive for installation
Some features require a compatible internet service provider: fees may apply.

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My gen 3 iPod Touch seems to have duplicated all my music since updating to IOS 5 so that it now only holds half as much. What can I do about it? I'm using the same iTunes library with OS 10.6 and all software up to date.

My gen 3 iPod Touch seems to have duplicated all my music since updating to IOS 5 so that it now only holds half as much. What can I do about it? I'm using the same iTunes library with OS 10.6 and all software up to date.

Is the camera damaged? Could be a hardware problem.
Try:
Close the Camera app in the multitasking bar, then try again.
Restart/Reset/Restore your iPod. In that order.

Unable To Import Music

I've been unable to import music to Itunes via the import file to Library, or the drag and drop methods for the entire day. It's only just now stopped working, and I don't know why. Very rarely, it will import one song, but always into an album and not on its own. Can someone please help me? I have a lot of music to import, and I've tried everything to fix this.

It sounds like the files you are trying to import are Protected WMA files (e.g WMA files bought from an internet store or imported into Windows Media with protection). To get these type of songs into iTunes and then onto the iPod, you will need to burn them onto a CD then import this CD into iTunes, making sure to use the import settings detailled below for best capacity on the iPod.
If this does not seem to be the problem, read on.
Itunes needs to convert the WMA files before they can be added to the iPod.
To do this:
Open iTunes.
First go to the edit menu, select preferences, click the advanced tab, and select importing.For best song capacity on the ipod, make sure that the encoder is set to "Import using AAC encoder", and "High quality 128 kbps". Hit OK.
Then go to file menu, go to "add file to library" or if its a whole folder go to "add folder to library". Go through folders to find the songs (usually in "My Music" )
Select the song or songs you want to add, then hit open. To select more than one song from a folder, click the first one, hold shift, then click the last song you want to select.
A box will come up saying "one or more of the files you are adding are wma files",click ok and itunes will convert them into AAC format (this could take a while if you have a number of songs).
Now the files are in your iTunes library, you can put them onto the iPod.

Aperture unable to play slideshows since updating to Yosemite and 3.6

Hi,
I updated yesterday to Yosemite and to Aperture 3.6 accordingly, and Aperture has been unable to play slideshows since then. It crashes abruptly whenever trying to play a slideshow from a project (though NOT from an album - weird). Same happens on iPhoto.
Any similar experience anyone ?
Best regards to all,

Hi Leonie (and Frank),
Tried Frank Caggiano's options : it turns out the problem did NOT occur under another user. It did not occur either when creating a new library. In that new library, I stuffed a project with some 270 raw photos (those from one of the very projects that caused Aperture to crash under my usual library) and launched a slideshow from that project ==> no problem.
So my guess is that something went awry with my usual library. Do not know how I could fix that.
Hereunder the crash log (50-some first lines) I got in the report after Aperture crashed.
Many thanks again to both of you for your helpful insight.
Best regards,
Process:               Aperture [338]
Path:                  /Applications/Aperture.app/Contents/MacOS/Aperture
Identifier:            com.apple.Aperture
Version:               3.6 (3.6)
Build Info:            Aperture-500021000000000~3
App Item ID:           408981426
App External ID:       731142774
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Aperture [338]
User ID:               501
Date/Time:             2014-10-29 19:46:43.985 +0100
OS Version:            Mac OS X 10.10 (14A389)
Report Version:        11
Anonymous UUID:        7CF861CA-C411-F426-2BC2-1CBA5F22697E
Time Awake Since Boot: 530 seconds
Crashed Thread:        22 MRRenderer <MRRenderer: 0x600000db8480>: Render 216x143
Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
    __TEXT                 000000010d310000-000000010da49000 [ 7396K] r-x/rwx SM=COW /Applications/Aperture.app/Contents/MacOS/Aperture
Application Specific Information:
Performing @selector(a_slideShow:) from sender NSMenuItem 0x6000000bde20
Thread 0:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib        0x00007fff9396552e mach_msg_trap + 10
1   libsystem_kernel.dylib        0x00007fff9396469f mach_msg + 55
2   com.apple.CoreFoundation      0x00007fff97acbb14 __CFRunLoopServiceMachPort + 212
3   com.apple.CoreFoundation      0x00007fff97acafdb __CFRunLoopRun + 1371
4   com.apple.CoreFoundation      0x00007fff97aca838 CFRunLoopRunSpecific + 296
5   com.apple.HIToolbox           0x00007fff8b77543f RunCurrentEventLoopInMode + 235
6   com.apple.HIToolbox           0x00007fff8b7751ba ReceiveNextEventCommon + 431
7   com.apple.HIToolbox           0x00007fff8b774ffb _BlockUntilNextEventMatchingListInModeWithFilter + 71
8   com.apple.AppKit              0x00007fff8f1b0821 _DPSNextEvent + 964
9   com.apple.AppKit              0x00007fff8f1affd0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
10 com.apple.Aperture            0x000000010d77ca81 0x10d310000 + 4639361
11 com.apple.AppKit              0x00007fff8f4b4d27 -[NSApplication _realDoModalLoop:peek:] + 666
12 com.apple.AppKit              0x00007fff8f4b32d6 -[NSApplication runModalForWindow:] + 119
13 com.apple.Aperture            0x000000010d3adcb2 0x10d310000 + 646322
14 com.apple.Aperture            0x000000010d3ae376 0x10d310000 + 648054
15 com.apple.Aperture            0x000000010d4f37bb 0x10d310000 + 1980347
16 libsystem_trace.dylib         0x00007fff8d48fcd7 _os_activity_initiate + 75
17 com.apple.AppKit              0x00007fff8f37f5e7 -[NSApplication sendAction:to:from:] + 410
18 com.apple.prokit              0x000000010eb6abf6 -[NSProApplication sendAction:to:from:] + 101
19 com.apple.Aperture            0x000000010d77daa6 0x10d310000 + 4643494
20 com.apple.AppKit              0x00007fff8f39972a -[NSMenuItem _corePerformAction] + 382
21 com.apple.AppKit              0x00007fff8f399447 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 114
22 libsystem_trace.dylib         0x00007fff8d48fcd7 _os_activity_initiate + 75
23 com.apple.AppKit              0x00007fff8f3e6ce6 -[NSMenu performActionForItemAtIndex:] + 131
24 com.apple.AppKit              0x00007fff8f3e6c56 -[NSMenu _internalPerformActionForItemAtIndex:] + 35
25 com.apple.AppKit              0x00007fff8f3e6aa2 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 107
26 com.apple.AppKit              0x00007fff8f38f03b NSSLMMenuEventHandler + 724
27 com.apple.HIToolbox           0x00007fff8b74f32c DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1260
28 com.apple.HIToolbox           0x00007fff8b74e76e SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
29 com.apple.HIToolbox           0x00007fff8b763286 SendEventToEventTarget + 40
30 com.apple.HIToolbox           0x00007fff8b798795 SendHICommandEvent(unsigned int, HICommand const*, unsigned int, unsigned int, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 428
31 com.apple.HIToolbox           0x00007fff8b7cbe8d SendMenuCommandWithContextAndModifiers + 59
32 com.apple.HIToolbox           0x00007fff8b7cbe34 SendMenuItemSelectedEvent + 188
33 com.apple.HIToolbox           0x00007fff8b7cbd06 FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 96
34 com.apple.HIToolbox           0x00007fff8b7d38b1 MenuSelectCore(MenuData*, Point, double, unsigned int, OpaqueMenuRef**, unsigned short*) + 702
35 com.apple.HIToolbox           0x00007fff8b7d349e _HandleMenuSelection2 + 446
36 com.apple.AppKit              0x00007fff8f314e6e _NSHandleCarbonMenuEvent + 277
37 com.apple.AppKit              0x00007fff8f1b0b90 _DPSNextEvent + 1843
38 com.apple.AppKit              0x00007fff8f1affd0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
39 com.apple.Aperture            0x000000010d77ca81 0x10d310000 + 4639361
40 com.apple.AppKit              0x00007fff8f1a3f73 -[NSApplication run] + 594
41 com.apple.prokit              0x000000010eb6c39a NSProApplicationMain + 333
42 com.apple.Aperture            0x000000010d3200b4 0x10d310000 + 65716
43 com.apple.Aperture            0x000000010d31fa44 0x10d310000 + 64068

Unable to purchase anything since update o 9.02

Since updating to 9.02 I'm unable to purchase anything from the UK iTunes store. It gets stuck on "Accessing iTunes Store..." and eventually times out with an error message.

I have not yet upgraded, get the same error, and I am on 9.0.1.8..
also got the same agreement deal on my iPhone.. It cruised past it, but it's the only way I seem to be able to purchase from the iTunes store as of now..
Google search doesn't turn up anything yet, except that Apple TV finally got the 3.0 software update.
So it's not just 9.0.2 with problems, but potentially all iTunes users, or at least version 9 users.

Can't import photos since updating to 10.10.3

Since upgrading to Yosemite 10.10.3 I can't import photos on my MacBook Pro (Retina, 13-inch, Late 2013).
It just stops in the middle of the import of the first photo and pops up an error.
"Import error (-9912)."
Note: The same camera and the same pictures imports perfectly on my not-yet-updated Macbook Air.

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Itunes 11.1.3 goes unresponsive when but continues playing music since update

After updating to iTunes 11.1.3 the player continues to go unresponsive. Music and app itself continues to update and move like it is working, however none of the buttons function and itunes cannot be closed without force closing it. This is new since the recent update. On many occasions clicking anywhere no the app creates the system error sounds, and presents the spining rainbow wheel. I am running the newest version of OSX 10.9 and it is completely up to date, on a macbook pro 13inch early 2011. Any idea why this is occuring?

Team,
Can someone help here ?
Thanks,
Varun

Why am I unable to download apps since updating my iphone 4 with version 5.1 software

Please help,
since downloading the latest iphone software 5.1.1 i am unable to update or download apps
mrmikes

Thanks. I had just assumed that my iPhone 3 was just too old for new apps and updates (seemed like logical apple move) so I gave up trying. Decided to do some serious digging and found this post, your fix worked like a charm, I'm a little embarrased, but very thankful.

Unable to import music using home sharing?

My family and I used to have a shared iTunes account on an HP desktop computer. Over the years we have created our own accounts and since I just got the iPhone 4s I thought I should make my own. I have iTunes 10 and Windows Vista (I am using an HP laptop). I authorized my computer and created a home sharing account so I could transfer my music on to my laptop. I read the directions on the Apple website and followed all the directions until it says "Click the import button in the lower right hand corner." There's one small problem...there's no import button! I've also tried copy and paste, and that doesn't work either. Please help me and thank you

Hello JJDDNP
Check out the articles below for troubleshooting and other options to move media over to your other computer.
Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Able to import track names quickly but unable to import music from CD

When I try to import a music CD The tracks are imported quickly but no music is imported. When I try to play the tracks the speaker icon moves rapidly from one song to the next without playing. When I go to my library and try to play a song from the CD it randomly plays a song from my library. I have sucessfully transfered my library from my old XP computer to my new Vista computer and initally had no problems. I believe the problem started when I updated iTunes, now 7.6. I have been on the forum for hours and have seen several other postings with the same problem but no solutions. Please help.

When I try to import a music CD The tracks are imported quickly but no music is imported. When I try to play the tracks the speaker icon moves rapidly from one song to the next without playing. When I go to my library and try to play a song from the CD it randomly plays a song from my library. I have sucessfully transfered my library from my old XP computer to my new Vista computer and initally had no problems. I believe the problem started when I updated iTunes, now 7.6. I have been on the forum for hours and have seen several other postings with the same problem but no solutions. Please help.

Unable to open files since update

I recently updated Adobe Acrobat and am now on version 11.0.9. Since the update, I have problems opening up pdf files. If I double click on a file or right click on the file and select Open with Adobe, 90% of the time, it won't open. Nothing happens. I do not get an error message. Adobe Acrobat never opens up. It looks as if I never clicked on the file. There is no response at all. 10% of the time it opens properly so if I keep double clicking or right clicking, it usually opens eventually. This happens whether the file is on my desktop or an attachment within an email. If I open Adobe Reader and then open the file within Adobe reader, it opens properly every time. I've tried uninstalling and reinstalling the reader, but that made no difference. I've also tried repairing from within Adobe, but that made no difference, either.
I've also noticed that if I go to task manager when I'm having the problem, that Adobe is not an open application. But under processes, AcroRd32.exe is listed multiple times. It is as if it's trying to open Adobe but failing. I've ended the processes manually from within task manager and also tried rebooting but that does not fix the issue.

I had the same issue. I'm running Windows 7 and compatibility mode for this Adobe version defaulted to a Windows XP package version. Here is what I did to fix:
Right click on the Adobe program icon
select Compatibility tab
under "Compatibility mode", check box and then select your current configuration

Cannot Share Music Since Updating to 9.2

Hi there. Before I updated to 9.1, whenever I opened itunes, I would see other people on my network and their libraries automatically. Since the update, I am not seeing these people at all. Nothing has changed on their end (there are about 6 of them), and sharing options are all activated.
It seemed to be a bonjour issue, so i uninstalled and reinstalled bonjour and for the rest of the day, it worked just fine. When I came back in the next morning, I opened iTunes and again - no sharing. I'm not sure what to do from here.
Anyone else having this issue or have any thoughts on how to fix it?

Anybody? I still haven't figured out what the problem is. There have to be other people running into the issue. Any help would be greatly appreciated.

Unable to access Google since update to 13.0.1

Since the update yesterday I can no longer use the google sites. I've cleared my cookies and cache. Below is a line of the text that appears when I go there. There are hundreds of similar lines on the page.
��y۶��>��8bMˢ/Rh?gO�6I�4�?pmJ�Iʲ�軿,$@R^��޽qKa�`0��n�䗉ך��~[a�M3'N^tXbky��H>�yw��'��~��X3

helo solidsarcasm, please enter '''about:config''' into the location bar, search for the preference named '''network.http.accept-encoding''' & right click and reset that to its default value...

ITunes unable to import music CD's

I am having a lot of trouble with iTunes 7.0.2 importing songs from CD's. I am not sure if this is an iTunes problem or a disk reader problem, but I suspect iTunes because:
1- it never happened with earlier versions of iTunes
2- I can read data CD's with no problem
3- I can play DVD's, including movie DVD's with no problem.
The problem occurs as follows: after a few minutes of song importing, the CD driver suddenly starts a pattern of running and stopping in short bursts. The drive gets very hot. iTunes is locked down and can't "Quit" or eject the CD. "Force Quit" will not shut down iTunes. The only solution is to pull the power.
Can Apple provide a patch or a new version of iTunes to solve this?
MacBook Pro Mac OS X (10.4) Dual Intel core processors

MerlynsDragon,
I would like to get some more information to help with isolating the issue.
Is this issue happening under Windows XP or Mac OS X?
If happening under Mac OS X, you may want to try the Using iTunes for Mac section.
If it is Windows, is it through Boot Camp or Parallels?

I run windows 7. Since updating itunes, I have been unable to open itunes. I have uninstalled and reinstalled, and have chosen to run a administrator. Itunes icon now displays a shield with yellow

I run windows 7. Have been unable to open itunes since updating last week. I have uninstalled itunes and reinstalled, and have checked run as administrator, but still can no open. I notice that there is now a shield with yellow and blue squares next to it, that i do not think were there before.

many thanks, Mary.
The ModName is ituneup.dll; the modver is 1.0.7.0.
Do you have the TuneUp plugin installed for your iTunes? If so, I think your copy is causing the issue here. Try the following document:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
... does that help with the launch errors?

Unable to import music since update

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