Unable to import or burn cd's

I just purchased a new computer and loaded itunes and the dvd/cd burner dissappeared from my pc. Found that a filter itunes requires to burn or import causes issues with my burner. Any one have any suggestions?

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

Similar Messages

Itunes 7.4.1.2 - Vista 64 bit - unable to import or burn cd

Hello.
Last night I installed Itunes 7.4 on my vista 64 bit box and kept getting the error that ITunes had installed incorrectly and I would not be able to import or burn cds.
I then tried repairing and uninstalling and reinstalling but to no avail. Then this morning I tried downloading and installing 7.4.1 and am still getting the same error.
The about menu tells me that the cd driver dll is unavailable.
Can anyone please help out?
Cheers,
David

iTunes is not supported on any of the 64-bit versions of Windows, so you will not be able to get any official assistance from Apple (and they don't provide any technical support in the Discussions anyway; these forums are, with rare exceptions, user-to-user only). You can search the forum for "64-bit" and see what people are suggesting in other threads. One suggestion I've seen is that you need the 64 bit Gear drivers. You can download them from here:
http://www.gearsoftware.com/support/drivers.cfm
Hope that helps.

Help Please: Unable to Import or Burn CDs with iTunes

Hello,
At some point over the last few updates I seem to have lost the ability to import or burn CDs with iTunes. I've done so many times in the past with no problem however when I attempt to do so now my entire PC restarts or in a few cases gives me the generic Windows "iTunes needs to close" error.
So far I've made sure my PC is not overheating. I've ruled out spyware or viruses using AVG and CCleaner. I've swapped out power supplies only to have the problem continue. I am able to listen to music and/or burn CDs and DVDs in both of my drives using other applications with no problem. I've tried fresh, clean installs of iTunes all the way back to 8.02 with no success. I've even gone as far as to completely reformat Windows only to have this problem continue.
Any help or suggestions would be most welcome. I will be glad to provide any requested information, thank you.
Message was edited by: Simbelmyne

What good is buying your music through itunes if you can't burn a cd and/or back it up? Why isn't this issued solved - I can't burn a cd. I have missing registry files and warning that says to reinstall which I've tried unsuccessfully. Hopefully they'll find a fix before I lose my 500 songs I've purchased...does anyone back up on a external hard drive - any suggestions? Thanks

Am unable to import or play music from an audio CD

Am unable to import or play music from an audio CD. All works fine on the old iMac 10.4.11
I think I've checked preferences. Should work. What am I doing wrong? What haven't I done? Thanks!

=Troubleshooting CD ripping issues=
The easiest thing to check is if it is just this CD. Try another one. If others work, then it is likely the CD.
Try an alternative ripper such as XLD or Max. Even though you may not want that as the long-term solution it will at least indicate whether the problem is with iTunes or something else.
X Lossless Decoder: Lossless audio decoder for Mac OS X - http://tmkk.pv.land.to/xld/index_e.html
http://sbooth.org/Max/
If other CDs and rippers do not work, it could be the drive itself, or the part of the computer running the hardware. For the latter some have found a SMC reset to work.
Intel-based Macs: Resetting the System Management Controller (SMC) - http://support.apple.com/kb/ht3964
Apple Portables: Resetting the System Management Controller (SMC) - http://support.apple.com/kb/HT1411
If you think it is the drive, you can try a cleaning disc (about $10 from a computer store or media store) to get rid of dust. I haven't had much success with these, though usually I am running some older machine on which I can expect a drive to die after 5 years of use.
If this is a CD burning issue, try a different brand of media.
https://discussions.apple.com/thread/3581141
If you're really desperate and none of the above work, you could look at: https://discussions.apple.com/thread/3635433 - tips on possibly repairing an old CD drive If you have to go to this extent you're probably in a place where you just want to think about getting a new drive.

Unable to Import Artwork into iTunes 9

Greetings from Cape Town. I am unable to use Coverflow, because I am unable to import Artwork. i Tunes gives error message when I try to get Artwork. Please help

Since neither iTunes nor Windows Media Player can import a CD, that would, as I said, suggest that it's a problem with the CD driver or the drive itself. The latter is less likely since your husband says that the drive can play a CD, just not import, but it's not impossible. I'd suggest you start by checking Dell's support site and see if they have any information on the problem or have any drivers for the CD drive that are more current and if so try those. One other thing you could try is to create a new user account in Windows, log in with that account, and try importing a CD. If it still fails. then it would definitely suggest a system-wide problem, either with hardware drivers or with Windows.
The last thing I can think of to suggest is to look for any sort of other audio burning software such as Nero. If there is any such, you can try uninstalling it and see if that makes any difference.
If none of that helps, you may want to talk to Dell technical support and see if they have any additional suggestions.
Good luck.

How do I resolve "iTunes was not properly installed. If you wish to import or burn CDs you need to reinstall iTunes"

I am unable to burn CDs in iTunes. When I launch the application, the message "ITunes was not properly installed.if you wish to import or burn CDs you need to reinstall itunes" appears. I have deleted registry files, I have removed all related ITunes apps by uninstalling from Programs and deleting folders in C:Program files(and restarted laptop aftrerwards), nothing seems to resolve this error message.

I am unable to burn CDs in iTunes. When I launch the application, the message "ITunes was not properly installed.if you wish to import or burn CDs you need to reinstall itunes" appears. I have deleted registry files, I have removed all related ITunes apps by uninstalling from Programs and deleting folders in C:Program files(and restarted laptop aftrerwards), nothing seems to resolve this error message.

ITunes 7.4.2.5 post install issue unable to import cd's

Once I upgraded to the new version of iTunes I am unable to import cd's. When starting iTunes I get the following error: iTunes was not properly installed. If you wish to import or burn CD's you need to reinstall iTunes. I have uninstalled, rebooted and reinstalled, re-downloaded, repeated the process several times. Still get the same error. Was working fine with previous version. Anyone else seen this? Know of a fix?

I am also having problems with this error message. It seems to be related to the 64 bit processors. I have not yet found any fix for this with 7.4.2 itunes.

Unable To Import Music

I've been unable to import music to Itunes via the import file to Library, or the drag and drop methods for the entire day. It's only just now stopped working, and I don't know why. Very rarely, it will import one song, but always into an album and not on its own. Can someone please help me? I have a lot of music to import, and I've tried everything to fix this.

It sounds like the files you are trying to import are Protected WMA files (e.g WMA files bought from an internet store or imported into Windows Media with protection). To get these type of songs into iTunes and then onto the iPod, you will need to burn them onto a CD then import this CD into iTunes, making sure to use the import settings detailled below for best capacity on the iPod.
If this does not seem to be the problem, read on.
Itunes needs to convert the WMA files before they can be added to the iPod.
To do this:
Open iTunes.
First go to the edit menu, select preferences, click the advanced tab, and select importing.For best song capacity on the ipod, make sure that the encoder is set to "Import using AAC encoder", and "High quality 128 kbps". Hit OK.
Then go to file menu, go to "add file to library" or if its a whole folder go to "add folder to library". Go through folders to find the songs (usually in "My Music" )
Select the song or songs you want to add, then hit open. To select more than one song from a folder, click the first one, hold shift, then click the last song you want to select.
A box will come up saying "one or more of the files you are adding are wma files",click ok and itunes will convert them into AAC format (this could take a while if you have a number of songs).
Now the files are in your iTunes library, you can put them onto the iPod.

Computer freezes when importing or burning audio CD

I'm ready to take a hammer to my computer! EVERY time I attempt to import or burn a CD my computer freezes at some point. It's very erratic, may import none, one or some songs, very, very rarely a whole cd. Don't get any error messages and I am unable to CTRLALTDELETE as whole system is locked.
As I've bought a large amount of music from iTunes I don't wish to lose it or be limited to just listening on my iPod.
As I've wrestled with this problem for some time can anyone at all help?
Have run diagnostic test and everything appears okay.
Brenda

Have downloaded latest iTunes - still problem persists. Attempted to burn disc - only got as far as "checking playlist" when system froze. CTRLALTDELETE always fails to respond when this happens - keyboard doesn't respond either.
Have run another CD diagnostics check immediately afterwards, and checked Event Viewer - perhaps this can help? Don't know why I get error message relating to Windows XP Professional as I don't have this system.
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
ECS L7VMM3
iTunes 7.3.1.3
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
S3 Graphics ProSavageDDR
Connected Device Information:
Disk drive, Maxtor 6Y080L0, Bus Type ATA, Bus Address [0,0]
CD-ROM Drive, HL-DT-ST DVD-ROM GDR8162B, Bus Type ATA, Bus Address [1,0]
CD-ROM Drive, LITE-ON DVDRW SOHW-812S, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
D: LITE-ON DVDRW SOHW-812S, Rev US01
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 8 16 24 32 40.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.
E: HL-DT-ST DVD-ROM GDR8162B, Rev 0015
Drive is empty.
The last failed data CD or DVD burn had error code 4450(0x00001162). It happened on drive D: LITE-ON DVDRW SOHW-812S on CDR media at speed 40X.
Product: Microsoft Office XP Professional with FrontPage -- Error 1706. Setup cannot find the required files. Check your connection to the network, or CD-ROM drive. For other potential solutions to this problem, see C:\Program Files\Microsoft Office\Office10\1033\SETUP.HLP.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Detection of product '{90280409-6000-11D3-8CFE-0050048383C9}', feature 'WordUserData', component '{8ADD2C93-C8B7-11D1-9C67-0000F81F1B38}' failed. The resource 'HKEYCURRENTUSER\Software\Microsoft\Office\10.0\Word\UserData' does not exist.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Product: Microsoft Office XP Professional with FrontPage -- Configuration failed.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Often get this error too but don't know what it is or even whether it would remotely relate to problems I am having:-
SuperSocket info: (SpnRegister) : Error 1355.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

I am unable to import pictures from my iphone to my computer. Can anyone help?

I am unable to import pics.

It sounds like you are using an application to import. You can do it manually.
Start > Computer (on the right) > scroll to the bottom and you will see your iPhone under Portable Devices > Open it and you will see a Drive, open that and there will be a DCIM folder. That is where your photos will be (There may be other folders each holding photos).

Unable to import video frompanasonic VDR-D105 DVD video camera to imovie HD

Trying to import my video from my dvd camera but imovie can not find camera. When I connect the firewire the camera locates DVD player software and allows me to play it on my computer, but not able to import to imovie. DVD Player allows my to clip my video but does not allow me to transfer of save it on my computer.
If I'm unable to import, Is there a work around to get my video in imovie, say quicktime?
I am using imovie HD 6.0.3.

Hi S
1. DVD-Cameras are for playback - not to be edited from.
iMovie, FinalCut Express and Pro works with miniDV tape Cameras
This course DVD and hard disk Cameras compact info to medium BUT in
a destructive way. You can't get full quality back to be edited.
miniDV also compacts to tape BUT Non-destructive = full quality to Mac.
2. Does Your Camera really have FireWire. Most probably You are using
the USB-cable that was delivered with Your Camera. FW is buy extra.
Best solution - though sour. Change Camera
If this isn't an option You'll have to back convert to streaming DV that iMovie
and FCE/P understands.
- Converting programs like may be:
MPEG Streamclip converts from mpeg-1 to whatever you like (within reason).
QuickTime MPEG-2 Playback Component
or
via analog out on Camera via an A/D-box to FW to Mac.
Non is a good way though.
Yours Bengt W

Unable to import movie files from iphoto '08 into imovie HD

I have recently bought a 2008 macbook (2.2 GHz) and have recently downloaded imovie HD in addition to owning iLife '08 due to its extra capabilities. I have found that I am unable to import any of my movie files from my iphoto library folder as it seems to need to open the actual iphoto application before the files can be accessed. In addition, when not using any specific program it would be nice to be able to access my photo/video files within the iphoto folder without iphoto automatically opening as the default viewer.
Any ideas??!! Thanks.

ahostmadsen wrote:
.. and I import AVI video clips directly without converting to .dv, without problems.
lucky you.. .avi is just a container, no 'format'/codec .. I can show you dozends of .avis, which will NOT import into iMHD6, due to being playback-codecs, not convertable by the underlying Quicktime engine into separte, editable audio+video streams ..
.. If you convert to .dv, the size just blows up.
dv is 13GB/h and a codec meant for editing; e.g. it stores every frame (video=30 frams/sec) of a recording, as mpegs usually doesn't do so.. = your Mac has to estimate content, when converting and 'recovering' the content = lossy process.
iMHD6 is a dv-editor; the mpeg4 feature is only a toy, to spice up iSight recordings.. for sure, the QTengine can convert a lot, but too much conversion (from one lossy codec, e.g. divx, into another, e.g. mp4) means a (dramatic) loss of pic quality..
my 5€ cents ..

I am unable to import new photos in iPhoto 11. Perhaps I should just reinstall from iLife disk? Will it affect my photos in any way?

Hello,
I have iPhoto 11 installed on my MacBook. I am now unable to import new photos using USB or by plugging the camera directly into the laptop. Never had that probem before with this camera. Perhaps just reinstall iPhoto from the iLife disk?

Hello Terence,
Okay I will try reformating the camera's card. However all is well when I export photos to my iMac at home or onto my iPad.
If your suggestion does not work should I try reinstalling iPhoto from the iLife disk? If so, how do I go about doing that or is there a website somewhere explaining this?
Regards,
Tom

Unable to import M3U file. Unknown error -50

Hey guys,
I am unable to import an M3U playlist into iTunes. Getting the following error message:
The file "File.M3U" cannot be imported. An unknown error occurred (-50).
Have any of you seen it and know a way to fix it?
Thanks in advance.

Any chance that the Playlist you are importing has some 'special characters'? They are usually fine within the playlist, but the title of the playlist cannot contain them.
Just a thought....

When I attempt to log on to I tunes I get the following message "The registry settings used by the I tunes drivers for importing and burning CDs and DVDs are missing This can happen as a result of installing other CD burning software Please reinstall

When I attempt to log on to I tunes I get the following message:
"The registry settings used by the I Tunes drivers for importing and burning CDs and DVDs are missing.
This can happen as a result of installing other CD burning software. Please re-install I Tunes."
To my knowledge no new software has been installed. I have tried un-installing and re-installing I Tunes but I still
get the same message.
Can anyone offer any suggestions? Do I need to download a new driver?
Bill Martin

I can get down as far as step 11 but it shows nothing about upper filters and when I type on "If the Upper Filters entry is missing follow these instructions" nothing happens
Do you mean you can't see the instructions on what to do if there is no UpperFilters entry?
If so, here's the relevant instructions for that step:
On the right side of the Registry Editor window, right-click the UpperFilters entry and choose Modify from the shortcut menu.
Right-click the empty white space within the right-hand portion of the Registry Editor window. From the shortcut menu, choose New > Multi-String Value.
Name this new value "UpperFilters" (without the quotes). Then, right-click the newly created UpperFilters entry and choose Modify from the shortcut menu.

Unable to import or burn cd's

Similar Messages

Maybe you are looking for