Unable to import scanned files in Organizer mode

When I scan a new photo (default destination is c:\\My Documents\My Pictures) the photo is scanned, but I get message: "Nothing was
imported. The file(s) or folder(s) selected to import did not contain any supported file types or the files are already in this catalog."
This happens with new photos being scanned for the first time. I have tried several different destination folders. The scan is not placed
in my Organizer and the files are not in my catalog. This did not happen when I first installed PE7, but it has occurred every
time in the last few days. Can import scan in Editor mode, but not in Organizer mode. Tried renaming preferences files as recommended by Adobe support, then uninstalled and reinstalled program. Did not work. Tried editing the registry but could not find values indicated by Adobe support. Would appreciate any ideas on this. Thanx.

I have an Epson 3490 and I was able to scan in Editor mode. However, I think I may have solved the problem. I had Paint Shop Pro installed on my computer and it may have caused a problem - perhaps the scans were being sent to that program. I uninstalled Paint Shop Pro yesterday and was able to scan directly into the PE7 Organizer. I am still testing this and if it continues to work properly, then I have to assume PSP was a conflict and I have fixed it. Will update forum after I have a chance to do further scanning. Thanks.

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