Unable to insert new row on service entry

Hello,
We are unable to insert a new row on a Service Entry. The issue appeared after we did a EHP5 upgrade. How can this be fixed, so we can insert a new row under the basic data tab in the service entry?
Thanks!

It needs to be adopted over from the PO sub line items. If you have 1 PO line item, and within that line item there are multiple sub line items, then those will be carried over as new line items on the Service entry sheet. If you have just one line item and one sub line item, then it will only be 1 line item on the SES... I dont think you can just add a line item on a SES without reference to a PO (from a standard perspective - although i could be wrong)>
Thats if I understand you correctly.
Thanks

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