"Unable to install 3.1 update as version 3.0 cannot be found"
I get this error when I try to install the 3.1 update. I look on the apple website in hope of finding version 3.0, but I cannot find it anywhere. I'm using a MacBook Pro using Windows XP 32bit.
Can anyone help?
3.0 is pre-requisite, and is only found on 10.6 Snow Leopard DVD.
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Macbook (late 2006) RSS unable to install SMC firmware update
Hello,
I bought my macbook on the 27th of December, and the first week it worked fine. Then started the RSS. I did some googling and found out some stuff about RSS, tried to install the SMC firmware update but it would just tell me that I don't need the update. After two weeks of constant RSS:ing I called applecare and told the guy about the problem, he told me to try to update the SMC and if I can't do it bring it in for service.
Monday the 15th of January I went to the macstation in downtown Vancouver and told them about the trouble, they tried to boot it, and it actually booted but after like 3 minutes the macbook crashed. For about 10 minutes two guys tried to boot it and so on, but they didn't get it to boot. So they took it in for service and somebody was going to check out the macbook and see if it would need a replacement logic board - which it did. So on Monday they ordered the logic board, and today Monday 22nd of January I got it back. Now the thing that bothers me is that when I now try to update the SMC firmware (my current version is btw 1.13f3) it still just says that This computer does not need this update. oh well - i went to apples support page to try to see if there would be a newer release of the smc and then I noticed that in the bottom of the SMC firmware 1.1 update page it says:
Note: This update is only or the original MacBook, and will not install on a MacBook (Late 2006).
Then I really was like W T F?!
I would assume that people who work for apple would know that the SMC update will not update on a computer from late 2006, but nobody ever mentioned this to me.
I've now had the computer for about an hour and the CPU temperature is at about 50 degrees celcius, with firefox, msn and a terminal open... about 5% cpu load.
What I'm really wondering is that is there anyone who has similar problems with a macbook late 2006? I guess I'll just have to see if it works and just like I told the guy at macstation, if it starts RSS:ing again I'll be banging on their door
macbook 2,1 Mac OS X (10.4.8) rss, unable to install SMC firmware update
macbook 2,1 Mac OS X (10.4.8) rssSee if reviewing the installation instructions provides any help:
http://www.apple.com/support/downloads/macbookefifirmwareupdate10.html -
Unable to install os x update, just purchased iMac
Unable to install os x update, just purchased iMac
You can Download the 10 6 8 Combo Update from Here:
http://support.apple.com/kb/DL1399
If you Purchased your iMac New... you have 90 days Free Telephone Support should you feel you need it...
(800) APL-CARE (800-275-2273) -
Unable to install Premiere Pro update 7.1
I've been unable to install Premiere Pro update 7.1 on a Mac running Mavericks. I've made three attempts over as many days.
For what it may reveal, here is the install log. Any ideas?
[Please don't post full longs to the user forum.]Try using the "adobe cleaner tool" (you'll find it online) to uninstall Premiere Pro. Reboot. Install Premiere Pro with the creative cloud panel from the apps list. It should work fine
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Why am I unable to install some apps updates from the app store?
Why am I unable to install some apps updates from the app store? Does anybody know why? I need help!!!
1. Are you using the right signing in details?
2. Were the Apps originally bought via the App Store?
3. Have you checked if they are partially downloaded?
There is a support link here ... Apple - Support - Mac App Store - Contact Support -
after installing lion and updating to pages 4.1 cannot view my document content after I open the document. Shows how many pages I have and how many words in word count, but no words...
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Ipod cannot update. The required file cannot be found?? Any help please.
Hi,
I like many others have major problems with my Ipod, we downloaded the Itunes 6 , removed it, went back to 4.9, connected the Ipod, everything got erased. ( but it was still on the computer thank goodness, anyway now I can't put anything back on to my Ipod, it say "Ipod cannot update. The required file cannot be found"
I have Windows Xp Pro 2, what can I do, please lead me in the right direction.
ThanksOK - Looks like your iTunes is working and has the songs you expect in it. No need to uninstall iTunes.
Are the Playlists on the iPod only, or are they in iTunes only, or are they on both? Are they populated with the songs you expect?
You can save the Playlists by 'Exporting' them individually to a PC file. Within iTunes, select (highlight) a playlist, go to File==>Export Song List and save the file to a 'Playlists' folder that you create. Save the playlists as a .txt and an .xml file (do both for each playlist: data redundancy is good).
Do you have the original photos that are on the iPod? We will have to Restore the iPod and all data on it will be erased. As you have all the necessary music on iTunes, all we would be concerned about are the photos. Or anything else you haven’t mentioned.
As long as you are satisfied with the state of your iTunes (all music and playlists present and accounted for), then you can comfortably Restore the iPod and place it all back on the unit. Restoring an iPod will not impact your iTunes. It just clears off the iPod's HD and replaces the operating system with a fresh copy. This should correct your inability to download any additional music to the iPod.
Before you proceed with the Restore below, make sure that you have copies of all the data on the iPod so you do not lose anything.
First, make sure that the iPod is fully charged.
Make sure that you have the latest iPod Updater software (if you already do, skip to *)
You also need to install the new Updater software (if applicable) by double-clicking on the file that downloads.
After you install the Updater to your PC, reboot your computer.
After rebooting, run the Updater.
* Go to: Start ==> Programs ==> iPod.
It should initialize then ask you to connect an iPod.
Connect the iPod when asked (not before) and you should have two options available: Update or Restore.
-- Choose the Restore option and it will update your iPod's firmware to the latest version and format your iPod's hard drive.
After the Restore complete, re-register the iPod with iTunes, choose your syncing preference and place the music back on the iPod. Do whatever it is you do with the photos (I just have a mini, so no experience with photos), and you should be good to go.
Post back if you have any questions. Especially if you are unsure of anything before you perform any additional processes. -
"The iPod **** cannot be updated. The required file cannot be found" Error
Hello,
Upon doing a 'zero-all bits' reformatting of my 5G iPod with Disk Utility and using the 'Restore' feature in iTunes 7, every time I sync my iPod with iTunes, I get an error message after the sync in the form of
"The iPod ** cannot be updated. The required file cannot be found"
and photos, contacts, and calendars are not synchronizing. I tried a second 'Restore' attempt but to no avail. Previous to reformatting my 5G iPod, I've not seen this error message.
I would be grateful if someone could offer any clues. Many thanks.
1.5 GHz PowerBook G4 12 Mac OS X (10.4.7)
Message was edited by: slaveToTechnologyA little update.
Upon reinstalling iTunes 7, deleting my iTunes-related .plist files, and reparing permissions on my hard drive, I can now sync my contacts and calendars with my 5G iPod.
As for Photos, the "required file cannot be found" error seems to be due to the default setting in the 'Photos' tab, 'Sync photos from:' pull-down menu to 'iPhoto'. If I choose my 'Pictures' folder, photo synchronizing works, albeit including everything in my iPhoto library, including originals and modified versions of the photos.
I can only surmise that the default setting for synchronizing photos is somehow buggy in iTunes 7. I guess I'll just wait for an update.
1.5 GHz PowerBook G4 12 Mac OS X (10.4.7) -
The iPod cannot be updated. The required disc cannot be found
I am gettin an annoying message that "the required disc cannot be found" and am not sure how to resolve. The iPod shuffle seems to updat with songs successfully. I also tries restoring for factory settings to perhaps start from scratch. I also tunred off all automatic updates in the settings to no avail.
Any ideas?Try this; disable your virus protection. If this works for you, you can also thank Apple Tech Support.
I'm unsure if this is an iPod problem or an iTunes
problem, so forgive me if this is in the wrong forum.
I've been getting this error message repeatedly since
I started using my 2nd-gen iPod Shuffle: "The iPod
cannot be updated. The required disc cannot be
found."
This worries me because it's the same error message I
started receiving just before my first-gen Shuffle
started doing the infamous "green light/amber light"
thing. This is not exclusive to my computer (Mac mini
1.5 GHz Intel Core Solo with OS 10.4.8); a family
member uses an iMac (700 MHx PowerPC G3 with OS
10.3.9), and iTunes displays the same message with
her 2nd-gen Shuffle. Both computers have the latest
version of iTunes, and both iPods are up to date on
their software.
Other than this, there appears to be no immediate
effect of the fuctionality of iTunes or the iPods.
Mac PowerPC 8500 (9.x), G4 Mini, G4 iBook Mac OS X (10.4.8) iPod Mini -
IPod cannot be updated...required file cannot be found
I have the latest iPod software and iTunes. When I plug my 5G ipod into my computer, after it transfers a few new songs, I get the following pop-up message:
"The iPod 'name of iPod' cannot be updated. The required file cannot be found."
When I click OK, it continues updating and seems to be fine. It is just an annoyance, becauce I can't just plug in my iPod and come back to a finished update.
Any tips? Thanks!
Windows XPI have the latest iPod software and iTunes. When I
plug my 5G ipod into my computer, after it transfers
a few new songs, I get the following pop-up message:
"The iPod 'name of iPod' cannot be updated. The
required file cannot be found."
When I click OK, it continues updating and seems to
be fine. It is just an annoyance, becauce I can't
just plug in my iPod and come back to a finished
update.
Any tips? Thanks!
Windows XP
I am having this exact problem.
Though what will also happen after I click on "ok" the ipod will disconnect it self from itunes; it remains pluged in and the "do not disconnect" icon is shown on the screen, but it just stays like that from any where from 2-30 minutes. Eventually it will reconnect and start updating again untill the "The iPod 'name of iPod' cannot be updated. The required file cannot be found." message comes up and the whole prosses starts over again, this has made updating the ipod which I have already reset, quite a headache to update, the prosses has not yet been compleated as I cannot be at my computer for mor than a few hours at a time. I also reinstalled itunes to see if that would fix the problem it has not. Though before, I would also get the message "an unknown error has occured." now that dosen't seem to appear, so at least that is fixed.
Please help! -
Error message: iPod cannot be updated. The required file cannot be found.
Each time I sync my 5th generation iPod to my laptop and open iTunes, I get the message "iPod cannot be updated. The required file cannot be found." My husband already updated my iPod with the most current Updater (6/28/06). Any thoughts or suggestions?
After looking further into the archives, I got an answer to my question. There is a file called "iPod Photo Cache", located in the Pictures folder, that should be moved to Trash. Once done, the error message pops up no more!
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The iPod "iPod" cannot be updated. The required file cannot be found.
it won't let me put picture or videos on my ipod!! it keeps telling me that "The iPod 'iPod' cannot be updated. The required file cannot be found."
Welcome to Apple Discussions! I'd be glad to help you
Let's see...iTunes doesn't recognize your iPod?
http://docs.info.apple.com/article.html?artnum=61711
Have you updated everything?
http://www.apple.com/ipod/download
http://www.apple.com/itunes/download
Repost if this doesn't work. Also-are there any error messages with numbers? We'd need all specific info around this if you can give any
rjl -
The Ipod "name" cannot be updated. The required folder cannot be found.
Back ground Information: I’m having multiple problem and are finding a few temporary fixes online. For example, my Ipods were not being recognized in Itunes. I referenced this () for a fix but only was able to get a temporary fix. With this said, I would like to describe more problems. I just purchased an 80gig ipod video and a 2 gig nano. Currently I have 2.8 gig of music in my library.
Case 1. On the initial set up, itunes recommended to create a play list because all 2.8 gigs of music exceeded my nano’s storage space. Once the play list was created, I have not been able to updated this play list, or change it out for a different one. I get this message when I try to change the synch characteristics. (The ipod “littleballs” cannot be updated. The required folder cannot be found. )
I tried to restore the nano, but it seems to disconnect itself from itunes. A dialog box would appear “restoring little balls”, but the nano would not appear in the side menu and the top of itunes status box would be empty.
I tried to disable the auto sync function, so that my nano doesn’t disconnect itself, but I get the same message when doing so. It seems when I try to make changes to my nano this message pops up. hummmm
Can someone please tell me what required folder is missing? And how do I located it to fix this issue?
Case 2. My 80gig Ipod seems to synch just find. However, when I attempted to add pictures to it by synch it to a photo folder located on my c drive the same message pops up.à (The ipod “bigdaddyballs” cannot be updated. The required folder cannot be found.) Again, the same message.
Someone please help me before I jump out of my window. I just purchased these products and my life have consisted of continuous problem solving. I’m starting to think I made a big $700 mistake. Thanks….. HELP!!!!!!!
Desktop/Sony Windows XP Brand NewYou can put the ipod into "Disk Mode" http://docs.info.apple.com/article.html?artnum=93651 THen restore it see if that helps
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...cannot be updated. The required file cannot be found.
I just got my 2gig iPod nano for Christmas and it works fine, i uploaded like 109 songs on it aleady and a few photos. I only connected it to my computer like twice but now when i tried to add a few more songs to it from iTunes an error occurs with a pop-up of "The iPod 'Rob's I-Pod' cannot be updated. The required file cannot be found." This struck me as odd,seeing as I thought I hadn't messed-up anything. Even weirder is when I tried to restore my iPod another error comes up saying "The iPod 'Rob's I-Pod' could not be restored. An unknown error has occured(1418)."
Can some one help me and tell me what files i should have, where i can get new files if needed, and what is resticting me from listening to the music i so desire...
If there is anything else you need to know just tell me and ill find out.
So basically I am all set as long as i dont want to hear any new songs within like the next two years.
Thanks,
Rob3rt
Windows XPI just got my 2gig iPod nano for Christmas and it
works fine, i uploaded like 109 songs on it aleady
and a few photos. I only connected it to my computer
like twice but now when i tried to add a few more
songs to it from iTunes an error occurs with a pop-up
of "The iPod 'Rob's I-Pod' cannot be updated. The
required file cannot be found." This struck me as
odd,seeing as I thought I hadn't messed-up anything.
Even weirder is when I tried to restore my iPod
another error comes up saying "The iPod 'Rob's I-Pod'
could not be restored. An unknown error has
occured(1418)."
Can some one help me and tell me what files i should
have, where i can get new files if needed, and what
is resticting me from listening to the music i so
desire...
If there is anything else you need to know just tell
me and ill find out.
So basically I am all set as long as i dont want to
hear any new songs within like the next two years.
Thanks,
Rob3rt
Windows XP
I just dealt with the same problem. None of the answers people gave to the problem worked!
Whatever it is that you're trying to put into your iPod... make sure that the file is located in your "My Music" file first.
Basically, when you get that message double check and if what you selected isn't in "My Music" drag and drop into it and try again.
I hope that helped!
I know... so frustrating. -
Is there a bug with the latest update to iTunes because I am unable to install it, I get constant error messages if I try to open it after installing
Hey there Mambo822,
It sounds like you are unable to open iTunes after installing a recent update. I would recommend the troubleshooting in the following article:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thank you for using Apple Support Communities.
Cheers,
Sterling
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