Unable to Install 4.2 on new computer
I recently had my Windows receive the blue screen of death and had to reinstall a new copy of Windows 7. When I attempt to install the iPhone 4.2.1 software on my iPhone 3GS after it transfers purchases I get an error message that “iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone.” When I click Edit -> Preferences to go into Devices and delete it my list of backups is empty, which makes sense as it is a new computer. When I attempt to create a backup of my iPhone for my new computer I again get the corrupt or not compatible message, even though there is nothing I can do to delete it.
I am running iPhone software 4.1 looking to upgrade to 4.2, as well as iTunes version 10.1.2 on Windows 7.
Install the latest version of iTunes and make sure you "authorize" the new computer in iTunes. Also, if you want to upgrade the phone, try installing the firmware manually. You can download the firmware here,
http://www.felixbruns.de/iPod/firmware/
Hold your Option key (not sure what it is on PC...might be ALT) down when clicking in Restore in iTunes and select the file you downloaded.
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Similar Messages
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How can cs3 master collection be reactivated and installed in my situation? My laptop was stolen recently so obviously my copy of cs3 was not uninstalled and deactivated, and now I'm unable to install it on my new computer.
if you need an activation count reset, contact adobe support, https://helpx.adobe.com/contact.html
you can download your installation files if you don't have an installation disk and use your serial number to activate,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Please help, I bought Premiere Elements 4.0 about 7 years ago and have upgraded my PC for a 3rd time and am unable to install it onto my new machine. Please can someone tell me how I can get it installed without having to buy a new version.
sir don
Several considerations.
Adobe allows you to use the same purchased activated serial number on no more than 2 of your computers. If you want to install that same purchased activated serial
number on a 3rd computer, then you are going to have to remove Premiere Elements 4 from one of those other computers. There is no Deactivation option within the opened 4 program, so I suspect the regular uninstall the Control Panel way will do the job. (There may be a deactivation message in the uninstall dialogs when you are uninstalling the program.)
What computer operating system does your new computer use? I have found Premiere Elements 4 to work on Windows 7 64 bit and Windows 8.1 64 bit. But, I have not been
using it a lot lately except for troubleshooting for others here.
Please let me know if I have targeted your question. If not, please point out what I have not and give more details of what you seek.
Thank you.
ATR -
I'm trying to install itunes on my new computer and I keep getting the error message about Windows Installer. I've seen the other posts regarding this issue, however, I am unable to even get it to load for it to show up under "Programs".
Repair your Apple software update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START > CONTROL PANEL > Programs n Features / highlight ASU and click CHANGE then REPAIR, -
When I try to install iTunes onto my new computer, it says "This installation package could not be opened. Verify that this package exists and that you can access it or contact the application vendor to verify to verify that this is a valid Windows Installer package." I can save iTunes onto my computer, but when I click run, this is the message that appears. How do I get this thing installed?
Hello annesmith1954,
Thank you for using Apple Support Communities.
You can use the information in the following article to troubleshoot your installation issues with installing iTunes on your PC.
"Could not open key" message when installing iTunes or Apple components for Windows
Regards,
Jeff D. -
Old computer died and I am trying to install Illustrator CS5 on new computer.
Last version I had before CS5 was/is Illustrator 10,which has been installed on new computer.
CS5 install says I need CS2,3 or 4 before installing 5, but old computer went directly from 10 to CS5.
How can I repeat this 10 to CS5 install?It does not seem likely that CS6 was upgraded from version 10. You might want to check your purchase history in your Adobe account to see if there is some missing link in the chain of purchases you made.
You can always try contacting Adobe support thru chat to see if they can find information or otherwise assist you in this matter.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.
Hey there Frank0619,
If you have not been able to install iTunes because the Windows Installer service is not available, I would recommend the troubleshooting in the following troubleshooting to help.
Issues installing iTunes for Windows
These in particular:
Make sure you have an administrator account.
To install iTunes, you'll need to log in to your computer with an administrator password. If you're not sure if you have an administrator account, read Windows 7: How do I log on as an administrator? You could also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Install the latest Microsoft Windows updates.
To download the latest updates, visit the Microsoft Windows Update website. iTunes for Windows requires Windows XP, Windows Vista, Windows 7, or Windows 8 with the latest Service Pack installed. If you can’t install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Download the latest version of iTunes.
The latest version of iTunes can be downloaded at http://www.apple.com/itunes/download/.
Disable conflicting software.
Some Windows background processes can cause issues for other programs and processes. These conflicts can prevent applications, such as iTunes, from installing. Disable conflicting processes by starting your computer using MSConfig:
Using Msconfig to troubleshoot conflicts in Windows XP
Using Msconfig to troubleshoot conflicts in Windows Vista, Windows 7, and Windows 8
Some security software made by other companies can't be disabled using MSConfig. If you've installed security software and you're having issues installing iTunes or QuickTime for Windows, you might need to disable or uninstall security software to resolve installation issues.
Restart your computer.
Install iTunes.
Thank you for using Apple Support Communities.
All the best,
Sterling -
I purchased the Adobe Photoshop Elements 10 about 6 months ago. I want to install it to my new computer which is a Macbook Pro with no CD Drive. How do I install it when I got it in CD form?
I doubt the license is affecting the performance - it might be a case of the software being too old for the machine.
In any case, you can contact Adobe support thru chat and have them reset your activation count to eliminatre your doubts regarding the license.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I just got a new PC, thank goodness. All my music is on an external drive (F). i installed Itunes on my new computer. Now want to get itunes to recognize all the music on my external drive. Don't want to put music on new computer, but keep on external drive. Can anyone help me - thanks
Was the media solely on the external library? If so, it is likely that iTunes was started at some point with the external drive unaccessible. Simply point iTunes to the correct library location. To do this, close iTunes. Hold <SHIFT> and launch iTunes. When prompted to find library or create a new one, select the find option and point iTunes to where the iTuneslibrary.itl file is at on your computer (or external drive).
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I have an old version Adobe Creative Suite 3 Design Premium. I uninstalled it from my old computer and was trying to install it on my new computer. It copied all the files but I cant open them and it doesn't ask me for my registration info, which I have. What shall I do to get Adobe up and running?
when you were install your cs3 you should have been prompted for you serial number. were you?
if not, you probably didn't properly install cs3. copying/migrating/moving etc is problematic.
if yes, did you see any error messages during installation?
if yes, attach a screenshot of the error message.
if not, check you install logs, Troubleshoot with install logs | CS5, CS5.5, CS6, CC -
Cannot install CS3 on my new computer
hi, i cannot install CS3 on my new computer due to the fact that i did not deactivate is on my old laptop. to which i dont have acces any more.. can anyone help finding a solution?
Have you tried installing it or are you just assuming you cannot. You are normally allowed to install and activate on two machines.
You will need to contact Adobe support thru chat in order to get assistance with deactivating the inaccessible installation. For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html -
How do I install DW on my new computer when my account tells me "You have no downloads" ?
I have deactivated DW on my old computer.
When logging into Adobe on my new computer and selecting to download DW, I get a screen that reads, "You have no downloads."
How do I install DW on my new computer?Are you a creative cloud subscriber?
Grab the Creative Cloud Desktop App first, then download it from within the program...
Download a free trial or buy Adobe products | Adobe downloads
If you have an older, perpetual license version of DW6 you can download it from here: Download and Installation Help | Download and Installation Help toward the bottom, then use your activation/serial from your previous installation. -
How do I install Photoshop on my new computer?
My old computer broke and I bought a new laptop. When I tried to install Photoshop on my new computer, I got an error message because it had been registered to my old computer. Can you help me with the installation on my new computer?
You need to contact Adobe Customer Support to reset your activation count.
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How do I install Acrobat on a new computer?
How do I install Acrobat on a new computer?
The same way you would have on an older computer. You run the install program from the CD or the download you saved. You will need the S/N to complete the install. If you are no longer going to use the old computer, be sure to deactivate Acrobat on that machine.
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How do I install CS5 on a new computer. My old computer crashed.
How do I install CS5 on a new computer. My old computer crashed.
You have to install your product again in new computer and launch your product software and click on help menu from there you can activate your product with the help of your product serial number.
If you do not have disk of your product then you can go through this link and download your product software or you can contact adobe customer support for best solutions.
Download link--http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
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