Unable to install Acrobat Patch 8.16 on Mac. What can I do?

What system Version??
(Please note information is given by an Experienced User of Acrobat. I am not an employee of Adobe.)

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Unable to install Acrobat Patch 9.2 on Mac

Case ID: 181226045
Customer is unable to install the Patch 9.2 for Acrobat 9.
Following are notes from customer:
Downloaded 9.2 patch. When attempting to install, message box said original software had been altered in some way and that patch cou
ldn't be installed. I have no idea how software was altered. Works fine right now. Would prefer not to have to reinstall.
OS is Snow Leopard
Operating System: Macintosh
Has it ever worked? If so, what's changed? (provide comments in description field): Not Applicable
Same results with different file?: Not Applicable
Same results with different computer?: No
Recent System Hardware or Software change?: Yes

Okay..
I finally have a few minutes to add some further information to this incredibly time consuming a frustrating chapter in the life of updating AdobeAcrobatPro9.0 to 9.2.
Short Re-cap:
What originally started this whole process was trying to update my very stable version of AdobeAcrobatPro9.1.3 to 9.2. After hours and hours of trying to make this update including re-installing the application several times from the original DVD, calling in to Adobe Tech Support multiple times and getting on with Apple support, I finally requested a new DVD from Adobe which I got.
Using that original DVD I reinstalled the application from scratch which put AdobeAcrobatPro 9.0 on my hard drive in the applications folder. I made sure to fix the permissions on my system first (I'm running OSX 10.5.8). I also followed virtually every suggestion from every source both on the Internet, Adobe Tech Support, Adobe Forums, as well as suggestions from some other of my engineers who work for me since I own my own software company.
Where I am at now is that while I have AdobeAcrobatPro 9.0 installed, I cannot even update to 9.1. I am now stuck with the original version.
I am thinking that this may have to do with the languages implementation. The new install that I received from Adobe is ENGLISH ONLY. I am attaching a screenshot. All of the plugins are installed and active.
I am surmising that there is some offensive code in the updater that doesn't like single language versions of AdobeAcrobatPro 9.0. In one of the posts a Norweigan gentleman said he got his version to finally update but he had 3 language versions in Norweigan....
If I was Adobe I would investigate the possibility that there are language dependencies that are causing this very troublesome and persistent problems for many many users. This is a very known issue now and due to the serious nature of the security deficiencies in the Adobe Acrobat Pro product versions previous to 9.2, I would think Adobe would want to address this quickly to avoid any class action litigation for negligence in keeping their software properly patched and patchable.
Since it's apparent that the normal tiers of support at Adobe aren't able to assist the multitude of angry and frustrated users of this product that someone in a higher position at Adobe gets involved to actually try and find a real solution and not hide behind the excuse of not being able to duplicate it.
This is a cop out and pretty lame excuse for a company as big as Adobe.
I'd really like to hear from someone at Adobe who not only has a sense of pride and responsiblity about Adobe products there but who also has the technical expertise and willingness to launch a serious effort to fix this preposterous situation.

Unable to install Acrobat Pro 6 Upgrade on Mac Mini single CPU, OS 10.4.5

I have a Mac Mini (1.5 GHz, Intel Core Solo) with 512 mb RAM running OS X (10.4.5)
Unable to install Adobe Acrobat Professional 6 upgrade because I am unable to install earlier version full version (I own Acrobat 4 and 5 full versions). Finalizing install of 6 asks me to "Manually identify prior install", "Search hard drive for prior install", or "Manually locate on orig. CD". None of these options are possible (Version 5 CD is not a drag-and-drop app). How do I work around this?

I tried "Manually select..." but when I insert original CD of Acrobat 5, I'm not able to select it. Version 5 is not a drag and drop install,...i must click on the installer to install 5.

Unable to install Acrobat 7.0

After multiple install/uninstalls, I am unable to install Acrobat 7.0. I have cs2 and windows xp. The other programs (GoLive, Illustrator, etc) appear as install options but the Acrobat 7.0 does not. (It is greyed out).
Can anyone assist me on this?
thanks much.

There is a process for the Acrobat installation with CS that is a bit different than the stand-alone Acrobat as I understand it. It might be worth asking in the CS forum. I think you have to open one of the CS products, like PhotoShop and activate that, and then install Acrobat and activate it -- but that is an attempt at pulling the solution out of my lame memory.

How do i install acrobat xi standard on my mac?

how do i install acrobat xi standard on my mac?

Moving this discussion to the Acrobat Installation & Update Issues forum.

I installed Acrobat XI pro on a Mac but it only shows the features of acrobat reader - how do I activate the pro features?

How do I get Acrobat XI pro on a Mac to work fully, and not just act like Acrobat Reader. i just paid and downloaded it, entered new serial number when requested, but when I open a .pdf I have no pro features showing (such as editing tools, convert to powerpoint, etc). I use XI pro on a windows PC and have no problem there.

Perfect answer. And I feel a bit dumb (should have worked it out, but still finding my way round the Mac). Many thansk for the help.
From: Test Screen Name <[email protected]>
To: John Spencer <[email protected]>
Sent: Saturday, 1 November 2014, 20:20
Subject: I installed Acrobat XI pro on a Mac but it only shows the features of acrobat reader - how do I activate the pro features?
I installed Acrobat XI pro on a Mac but it only shows the features of acrobat reader - how do I activate the pro features?
created by Test Screen Name in Acrobat Installation & Update Issues - View the full discussionYou probably still have Adobe Reader on the system. Be sure to run Acrobat instead. Use Launch Pad. Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6889718#6889718 Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link. Start a new discussion in Acrobat Installation & Update Issues by email or at Adobe Community For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

I recently installed Acrobat Pro X on my Mac. I initially accepted the terms of agreement, but then every few seconds the same prompted window for the terms of agreement keeps popping up. Can anyone explain why this is happening, and how to resolve?

I recently installed Acrobat Pro X on my Mac. I initially accepted the terms of agreement, but then every few seconds the same prompted window for the terms of agreement keeps popping up. Can anyone explain why this is happening, and how to resolve?

Have you tried reinstalling the original drive? Same symptoms with it?

Unable to install updated flash player to my mac os. Ive empty cache, tried downloading it directly safe mode, and still nothing

unable to install updated flash player to my mac os. Ive empty cache, tried downloading it directly safe mode, and still nothing

Hi Blanca rey
You Can try Uninstalling Flash Player using - Uninstall Flash Player | Mac OS
and Use the Offline Flash Player Installer for Mac (Safari and Firefox) from here - Installation problems | Flash Player | Mac
Hope it helps,
While you try the above suggestion, can you also share the Version of Mac on which you are updating Flash Player and how are you doing it?
Thanks
Piyush

I'm unable to play game in hp 15-r009TU.. what can i do for this. please help me for this

i'm unable to play game in hp 15-r009TU.. what can i do for this. please help me for this

Hi Madhuama, I'll try to give you a hand with this. First off, what OS is running on your notebook, what game are you attempting to play, and how is it not working? Is it not installing?
Thanks,
Fenian Frank
I work on behalf of HP

Windows 8.1 will not run my install CD for Photoshop 5.0. What can I do ?

Windows 8.1 will not run my install CD for Photoshop 5.0. What can I do ?

i'm not sure your expectations are realistic. ps 5 was designed for win95.
you can't fault adobe for failing to design ps 5 so it would be compatibile with an os that wasn't in existance when ps 5 was released.
to be sure, adobe did not warrant their software would work with all future operating systems. and no other software company can or does make such a claim.

My ipod whont sync this message keeps coming up itunes cannot sync apps to ipod because the apps installed on ipod could not be determined, what can i do?

my ipod whont sync this message keeps coming up itunes cannot sync apps to ipod because the apps installed on ipod could not be determined, what can i do?

I think we may have an answer here as these 2 threads seem related to our problems. Unfortunately it's not an answer that's welcome.
Can't download free or purchased apps...: Apple Support Communities
App download buttons not working.: Apple Support Communities
Looks like Apple may have finally abandoned the 2g ;-(
-DJC

Hi . My problema is that the premiere proo doesn´t installl in y Pc, becaseit says it can be install in a 64 vbits program. What can I do?. is a windows xp

Hi . My problem is that the premiere proo doesn´t installl in y Pc, becaseit says it can be install in a 64 bits program. What can I do?. is a windows xp

Hi There,
I would request you to check the system requirements, as there is a compatibility issue with the software and the OS version you are using.: System requirements | Adobe Premiere Pro
Thanks,
Atul Saini

I forgot my restriction password. am unable to turn on the in app purchase.. what can be done?, i forgot my restriction password. am unable to turn on the in app purchase.. what can be done?

i forgot my restriction password. am unable to turn on the in app purchase.. what can be done?, i forgot my restriction password. am unable to turn on the in app purchase.. what can be done?

You will have to restore your phone as a NEW device, not using backup at all (unless the backup predates the implementation of the restriction password).

I want to install Photoshop/bridge on a new Mac. Can I transfer these apps from my old mac? Can I get an update installed on my new Mac?

I want to install Photoshop/bridge on a new Mac. Can I transfer these apps from my old mac? Or can I get an update installed on my new Mac?

Do not transfer. Install using installation files. If you need to you can download most older applications thru the following page...
Download and Installation Help -
https://helpx.adobe.com/download-install.html

Cannot Install Photoshop 5LE using windows 7. What can I do ?

Cannot Install Photoshop 5LE using windows 7. What can I do

Nothing. It's simply not compatible. You need to upgrade to another product.
Mylenium

Unable to install Acrobat Patch 8.16 on Mac. What can I do?

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