Unable to Install Adobe IllustratorCS4 Trial Version
My computer is an HP Pavilion a6300f
Running Windows Vista SP1 Home Premium 32-bit
RAM: 2GB
Processor: Intel(R) Pentium(R) Dual CPU E2180 @ 2.00GHz
I am unable to install Adobe Illustrator CS4 Trial Version. I receive a Windows Error that stops the installation. Below are the details of the problem information it generated.
Problem Event Name: APPCRASH
Application Name: Setup.exe_Adobe Setup
Application Version: 2.0.133.0
Application Timestamp: 48a9b01e
Fault Module Name: agcutils.dll
Fault Module Version: 1.0.0.1
Fault Module Timestamp: 48dbd973
Exception Code: c0000005
Exception Offset: 000038d7
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 4b2f
Additional Information 2: 71e63d375deadcbec910c354d49e5870
Additional Information 3: 2439
Additional Information 4: af368e2bdccf20d5b910f6766b93ddcb
Extra information about the problem
Bucket ID: 974576742
I have tried installing it in the simplifed mode, with my firewall AND virus turned off, contacting Adobe, HP and Microsoft for support but nothing works. also tried the Adobe Support Advisor, but I can't even get it to run. If anyone has any help, I would appreciate it.
You can e-mail me personally at [email protected]
Thank you.
Ben,
I don't have Webshots installed. I have ran my AdAware and Spybot, and my Norton's Antivirus. I've also defragged and ran disk cleanup on my C drive. I've ran the Malicious Software Removal from Microsoft, and ran Disk Error Checking. I've done everything I can think of, and I still can't install either one.
I was thinking it was Windows Vista, but surely CS4 is compatible with Windows Vista. I thought maybe it might be the Service Pack 1 and thought about uninstalling that update, trying to install them, then reinstall Service Pack 1. What do you think? Think it might help?
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==================
http://www.projectseven.com/go
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http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
==================
"David Powers" <[email protected]> wrote in message
news:fmvket$dar$[email protected]..
> Murray *ACE* wrote:
>> Thanks, David. Seemed wrong to me....
>
> Somewhere at the back of my mind, I had 27 March 2007
nagging at me, so I
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>
>
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>
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>
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during the following
> month.
>
> --
> David Powers, Adobe Community Expert
> Author, "The Essential Guide to Dreamweaver CS3"
(friends of ED)
> Author, "PHP Solutions" (friends of ED)
>
http://foundationphp.com/
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