Unable to install Adobe Shockwave on MSIE 11 in Windows 8.1 (Update 1)

Heey there,
I have encounterd an installation issue when I try to install Adobe Shockwave Player on MSIE 11 in Windows 8.1 (Update 1).
I neither cannot download nor installing it.
The Adobe FAQ tells me to use the 32-bit version of MSIE, but even then Adobe Shockwaves keeps refusing of being installed in this browser.
I am running Windows 8.1 (Update 1) on a 64 bit machine.
The current installed version of MSIE is: 11.0.9600.17351
If you need any additional information releated to this issue, please let me know.
Thanks for helping in advance.

Download the full installer from this link

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    hello,
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    win xp
    my log
    [2010-07-19:18:41:16] Starting combined app/runtime update
    [2010-07-19:18:41:17] UI SWF load is complete
    [2010-07-19:18:41:17] stateRunningAppInstaller: appinstaller -runtime C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR771.tmp -update -withRuntime "c:\program files\bayardkids\bayardkids.exe" file:///C:/Documents%20and%20Settings/PEH/Application%20Data/bayardKids.08AE7BFC096D057FB A48C7E4F898C35F7FA11BBA.1/Local%20Store/%23ApplicationUpdater/update.air 2.4.24
    [2010-07-19:18:41:17] Starting update of c:\program files\bayardkids\bayardkids.exe
    [2010-07-19:18:41:17] Updating from file:///C:/Documents%20and%20Settings/PEH/Application%20Data/bayardKids.08AE7BFC096D057FB A48C7E4F898C35F7FA11BBA.1/Local%20Store/%23ApplicationUpdater/update.air
    [2010-07-19:18:41:17] Updating to version 2.4.24
    [2010-07-19:18:41:18] UI SWF load is complete
    [2010-07-19:18:41:19] UI initialized
    [2010-07-19:18:41:19] beginning UI styling
    [2010-07-19:18:41:19] UI styling complete
    [2010-07-19:18:41:19] Unpackaging to C:\Documents and Settings\PEH\Local Settings\Temp\fla772.tmp
    [2010-07-19:18:41:34] unpackaging/validation is complete
    [2010-07-19:18:41:34] application is bound to this version of the runtime
    [2010-07-19:18:41:34] app id bayardKids
    [2010-07-19:18:41:34] pub id 08AE7BFC096D057FBA48C7E4F898C35F7FA11BBA.1
    [2010-07-19:18:41:34] Application located at c:\program files
    [2010-07-19:18:41:35] Waiting for user confirmation
    [2010-07-19:18:41:35] User confirmed action: install
    [2010-07-19:18:41:35] creating native installer in: C:\Documents and Settings\PEH\Local Settings\Temp\fla773.tmp
    [2010-07-19:18:41:37] native installer creation complete
    [2010-07-19:18:41:37] Starting install
    [2010-07-19:18:41:37] using conversion output in C:\Documents and Settings\PEH\Local Settings\Temp\fla773.tmp
    [2010-07-19:18:41:37] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
    [2010-07-19:18:41:37] Scheduling an MSI install operation
    [2010-07-19:18:41:37] Beginning install
    [2010-07-19:18:41:37] Installing C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR771.tmp\setup.msi
    [2010-07-19:18:41:45] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR771.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-07-19:18:41:45] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR771.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-07-19:18:41:45] Installing C:\Documents and Settings\PEH\Local Settings\Temp\fla773.tmp\setup.msi
    [2010-07-19:18:42:02] Execution complete; beginning commit phase
    [2010-07-19:18:42:02] Commit complete
    [2010-07-19:18:42:02] Re-launching application from c:\program files\bayardKids\bayardKids.exe
    [2010-07-19:18:42:02] starting cleanup of temporary files
    [2010-07-19:18:42:04] application installer exiting
    [2010-07-19:18:42:04] App installer completed successfully
    [2010-07-19:18:42:04] begin quitting
    [2010-07-19:18:42:04] attempting launch of bayardKids
    [2010-07-19:18:44:15] Performing runtime install
    [2010-07-19:18:44:15] UI SWF load is complete
    [2010-07-19:18:44:16] UI initialized
    [2010-07-19:18:44:16] starting user confirmation
    [2010-07-19:18:44:16] Version of this installer: 2.0.2.12610
    [2010-07-19:18:44:16] Installation type: new
    [2010-07-19:18:44:19] starting install
    [2010-07-19:18:44:19] Scheduling runtime installation operations
    [2010-07-19:18:44:19] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2010-07-19:18:44:19] Scheduling an MSI repair operation
    [2010-07-19:18:44:19] Beginning runtime installation
    [2010-07-19:18:44:19] Beginning install
    [2010-07-19:18:44:19] Reinstalling c:\docume~1\peh\locals~1\temp\air8b9.tmp\setup.msi
    [2010-07-19:18:44:24] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\fla8BD.tmp\temp
    [2010-07-19:18:44:24] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-07-19:18:44:24] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR8B9.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-07-19:18:44:25] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\fla8BE.tmp\temp
    [2010-07-19:18:44:25] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-07-19:18:44:25] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR8B9.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-07-19:18:44:25] Execution complete; beginning commit phase
    [2010-07-19:18:44:25] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla8BD.tmp\temp
    [2010-07-19:18:44:25] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla8BE.tmp\temp
    [2010-07-19:18:44:25] Commit complete
    [2010-07-19:18:44:25] install complete
    [2010-07-19:18:44:26] begin quitting
    [2010-07-19:18:44:26] error in stateQuitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
    [2010-07-19:18:53:53] Performing runtime install
    [2010-07-19:18:53:53] UI SWF load is complete
    [2010-07-19:18:53:55] UI initialized
    [2010-07-19:18:53:55] starting user confirmation
    [2010-07-19:18:53:55] Version of this installer: 2.0.2.12610
    [2010-07-19:18:53:55] Installation type: new
    [2010-07-19:18:53:58] starting install
    [2010-07-19:18:53:58] Scheduling runtime installation operations
    [2010-07-19:18:53:58] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2010-07-19:18:53:58] Scheduling an MSI repair operation
    [2010-07-19:18:53:58] Beginning runtime installation
    [2010-07-19:18:53:58] Beginning install
    [2010-07-19:18:53:58] Reinstalling c:\docume~1\peh\locals~1\temp\air1f6.tmp\setup.msi
    [2010-07-19:18:54:04] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\fla1FA.tmp\temp
    [2010-07-19:18:54:04] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-07-19:18:54:04] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR1F6.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-07-19:18:54:04] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\fla1FB.tmp\temp
    [2010-07-19:18:54:04] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-07-19:18:54:04] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR1F6.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-07-19:18:54:04] Execution complete; beginning commit phase
    [2010-07-19:18:54:04] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla1FA.tmp\temp
    [2010-07-19:18:54:04] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla1FB.tmp\temp
    [2010-07-19:18:54:04] Commit complete
    [2010-07-19:18:54:04] install complete
    [2010-07-19:18:54:07] begin quitting
    [2010-07-19:18:54:07] error in stateQuitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
    [2010-07-19:18:58:39] UI SWF load is complete
    [2010-07-19:18:58:39] stateRunningAppInstaller: appinstaller -runtime C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR210.tmp -playerVersion=10,1,53,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://media2.bayardkids.com/app/prod/builds/BayardKids.air -- "installed from web"
    [2010-07-19:18:58:40] Starting app install of http://media2.bayardkids.com/app/prod/builds/BayardKids.air
    [2010-07-19:18:58:40] UI SWF load is complete
    [2010-07-19:18:58:41] UI initialized
    [2010-07-19:18:58:41] beginning UI styling
    [2010-07-19:18:58:41] UI styling complete
    [2010-07-19:18:58:41] Unpackaging to C:\Documents and Settings\PEH\Local Settings\Temp\fla211.tmp
    [2010-07-19:18:58:58] unpackaging/validation is complete
    [2010-07-19:18:58:58] application is bound to this version of the runtime
    [2010-07-19:18:58:58] app id bayardKids
    [2010-07-19:18:58:58] pub id 08AE7BFC096D057FBA48C7E4F898C35F7FA11BBA.1
    [2010-07-19:18:58:58] Application not located
    [2010-07-19:18:58:58] Waiting for user confirmation
    [2010-07-19:18:59:32] User confirmed action: install
    [2010-07-19:18:59:32] creating native installer in: C:\Documents and Settings\PEH\Local Settings\Temp\fla212.tmp
    [2010-07-19:18:59:34] native installer creation complete
    [2010-07-19:18:59:34] Starting install
    [2010-07-19:18:59:34] using conversion output in C:\Documents and Settings\PEH\Local Settings\Temp\fla212.tmp
    [2010-07-19:18:59:34] Destination for installed application is C:\Program Files
    [2010-07-19:18:59:34] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2010-07-19:18:59:34] Scheduling an MSI repair operation
    [2010-07-19:18:59:34] Beginning install
    [2010-07-19:18:59:34] Reinstalling C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR210.tmp\setup.msi
    [2010-07-19:18:59:38] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\fla217.tmp\temp
    [2010-07-19:18:59:38] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-07-19:18:59:38] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR210.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-07-19:18:59:38] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\fla218.tmp\temp
    [2010-07-19:18:59:38] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-07-19:18:59:38] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR210.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-07-19:18:59:38] Installing C:\Documents and Settings\PEH\Local Settings\Temp\fla212.tmp\setup.msi
    [2010-07-19:18:59:41] Execution complete; beginning commit phase
    [2010-07-19:18:59:42] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla217.tmp\temp
    [2010-07-19:18:59:42] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla218.tmp\temp
    [2010-07-19:18:59:42] Commit complete
    [2010-07-19:18:59:42] Re-launching application from C:\Program Files\bayardKids\bayardKids.exe
    [2010-07-19:18:59:42] Sending browser invocation
    [2010-07-19:18:59:47] starting cleanup of temporary files
    [2010-07-19:18:59:48] application installer exiting
    [2010-07-19:18:59:48] App installer completed successfully
    [2010-07-19:18:59:48] begin quitting
    [2010-07-19:20:20:21] Performing runtime install
    [2010-07-19:20:20:21] UI SWF load is complete
    [2010-07-19:20:20:23] UI initialized
    [2010-07-19:20:20:23] starting user confirmation
    [2010-07-19:20:20:23] Version of this installer: 2.0.2.12610
    [2010-07-19:20:20:23] Installation type: new
    [2010-07-19:20:20:31] starting install
    [2010-07-19:20:20:31] Scheduling runtime installation operations
    [2010-07-19:20:20:31] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2010-07-19:20:20:31] Scheduling an MSI repair operation
    [2010-07-19:20:20:31] Beginning runtime installation
    [2010-07-19:20:20:31] Beginning install
    [2010-07-19:20:20:31] Reinstalling c:\docume~1\peh\locals~1\temp\airff.tmp\setup.msi
    [2010-07-19:20:20:35] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\fla105.tmp\temp
    [2010-07-19:20:20:36] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-07-19:20:20:36] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIRFF.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-07-19:20:20:36] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\fla106.tmp\temp
    [2010-07-19:20:20:36] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-07-19:20:20:36] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIRFF.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-07-19:20:20:36] Execution complete; beginning commit phase
    [2010-07-19:20:20:36] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla105.tmp\temp
    [2010-07-19:20:20:36] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla106.tmp\temp
    [2010-07-19:20:20:36] Commit complete
    [2010-07-19:20:20:36] install complete
    [2010-07-19:20:20:40] begin quitting
    [2010-07-19:20:20:40] error in stateQuitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
    [2010-07-19:20:24:36] Performing runtime install
    [2010-07-19:20:24:37] UI SWF load is complete
    [2010-07-19:20:24:38] UI initialized
    [2010-07-19:20:24:38] starting user confirmation
    [2010-07-19:20:24:38] Version of this installer: 2.0.2.12610
    [2010-07-19:20:24:38] Installation type: new
    [2010-07-19:20:24:40] begin quitting
    [2010-07-19:20:25:00] Performing runtime install
    [2010-07-19:20:25:00] UI SWF load is complete
    [2010-07-19:20:25:02] UI initialized
    [2010-07-19:20:25:02] starting user confirmation
    [2010-07-19:20:25:02] Version of this installer: 2.0.2.12610
    [2010-07-19:20:25:02] Installation type: new
    [2010-07-19:20:25:04] starting install
    [2010-07-19:20:25:04] Scheduling runtime installation operations
    [2010-07-19:20:25:04] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
    [2010-07-19:20:25:04] Scheduling an MSI install operation
    [2010-07-19:20:25:04] Beginning runtime installation
    [2010-07-19:20:25:05] Beginning install
    [2010-07-19:20:25:05] Installing c:\docume~1\peh\locals~1\temp\air19c.tmp\setup.msi
    [2010-07-19:20:25:09] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\fla1A2.tmp\temp
    [2010-07-19:20:25:09] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-07-19:20:25:09] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR19C.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-07-19:20:25:09] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\fla1A3.tmp\temp
    [2010-07-19:20:25:09] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-07-19:20:25:09] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR19C.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-07-19:20:25:09] Execution complete; beginning commit phase
    [2010-07-19:20:25:09] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla1A2.tmp\temp
    [2010-07-19:20:25:09] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla1A3.tmp\temp
    [2010-07-19:20:25:09] Commit complete
    [2010-07-19:20:25:09] install complete
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    [2010-07-19:20:28:55] UI initialized
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    [2010-07-19:20:28:58] Scheduling an MSI repair operation
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    [2010-07-19:20:28:58] Beginning install
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    [2010-07-19:20:29:03] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-07-19:20:29:03] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR235.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-07-19:20:29:03] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\fla23A.tmp\temp
    [2010-07-19:20:29:03] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-07-19:20:29:03] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR235.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-07-19:20:29:03] Execution complete; beginning commit phase
    [2010-07-19:20:29:03] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla239.tmp\temp
    [2010-07-19:20:29:03] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla23A.tmp\temp
    [2010-07-19:20:29:03] Commit complete
    [2010-07-19:20:29:03] install complete
    [2010-07-19:20:29:05] begin quitting
    [2010-07-19:20:29:05] error in stateQuitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
    [2010-07-19:20:31:08] UI SWF load is complete
    [2010-07-19:20:31:08] stateRunningAppInstaller: appinstaller -runtime C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR254.tmp -playerVersion=10,1,53,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://media2.bayardkids.com/app/prod/builds/BayardKids.air -- "installed from web"
    [2010-07-19:20:31:08] Starting app install of http://media2.bayardkids.com/app/prod/builds/BayardKids.air
    [2010-07-19:20:31:08] UI SWF load is complete
    [2010-07-19:20:31:10] UI initialized
    [2010-07-19:20:31:10] beginning UI styling
    [2010-07-19:20:31:10] UI styling complete
    [2010-07-19:20:31:10] Unpackaging to C:\Documents and Settings\PEH\Local Settings\Temp\fla255.tmp
    [2010-07-19:20:31:26] unpackaging/validation is complete
    [2010-07-19:20:31:26] application is bound to this version of the runtime
    [2010-07-19:20:31:26] app id bayardKids
    [2010-07-19:20:31:26] pub id 08AE7BFC096D057FBA48C7E4F898C35F7FA11BBA.1
    [2010-07-19:20:31:26] Application not located
    [2010-07-19:20:31:26] Waiting for user confirmation
    [2010-07-19:20:31:40] User confirmed action: install
    [2010-07-19:20:31:40] creating native installer in: C:\Documents and Settings\PEH\Local Settings\Temp\fla256.tmp
    [2010-07-19:20:31:42] native installer creation complete
    [2010-07-19:20:31:42] Starting install
    [2010-07-19:20:31:42] using conversion output in C:\Documents and Settings\PEH\Local Settings\Temp\fla256.tmp
    [2010-07-19:20:31:42] Destination for installed application is C:\Program Files
    [2010-07-19:20:31:42] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
    [2010-07-19:20:31:42] Scheduling an MSI install operation
    [2010-07-19:20:31:42] Beginning install
    [2010-07-19:20:31:42] Installing C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR254.tmp\setup.msi
    [2010-07-19:20:31:46] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\fla25D.tmp\temp
    [2010-07-19:20:31:46] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-07-19:20:31:46] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR254.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-07-19:20:31:46] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\fla25E.tmp\temp
    [2010-07-19:20:31:46] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-07-19:20:31:46] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR254.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-07-19:20:31:46] Installing C:\Documents and Settings\PEH\Local Settings\Temp\fla256.tmp\setup.msi
    [2010-07-19:20:31:50] Execution complete; beginning commit phase
    [2010-07-19:20:31:50] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla25D.tmp\temp
    [2010-07-19:20:31:50] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla25E.tmp\temp
    [2010-07-19:20:31:50] Commit complete
    [2010-07-19:20:31:50] Re-launching application from C:\Program Files\bayardKids\bayardKids.exe
    [2010-07-19:20:31:50] Sending browser invocation
    [2010-07-19:20:31:56] starting cleanup of temporary files
    [2010-07-19:20:31:56] application installer exiting
    [2010-07-19:20:31:57] App installer completed successfully
    [2010-07-19:20:31:57] begin quitting
    [2010-07-21:22:45:45] Performing runtime install
    [2010-07-21:22:45:46] UI SWF load is complete
    [2010-07-21:22:45:47] UI initialized
    [2010-07-21:22:45:47] starting user confirmation
    [2010-07-21:22:45:47] Version of this installer: 2.0.2.12610
    [2010-07-21:22:45:47] Installation type: new
    [2010-07-21:22:45:53] starting install
    [2010-07-21:22:45:53] Scheduling runtime installation operations
    [2010-07-21:22:45:53] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
    [2010-07-21:22:45:53] Scheduling an MSI install operation
    [2010-07-21:22:45:53] Beginning runtime installation
    [2010-07-21:22:45:53] Beginning install
    [2010-07-21:22:45:53] Installing c:\docume~1\peh\locals~1\temp\aird9.tmp\setup.msi
    [2010-07-21:22:45:57] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\flaDF.tmp\temp
    [2010-07-21:22:45:57] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-07-21:22:45:57] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIRD9.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-07-21:22:45:57] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\flaE0.tmp\temp
    [2010-07-21:22:45:57] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-07-21:22:45:57] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIRD9.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-07-21:22:45:58] Execution complete; beginning commit phase
    [2010-07-21:22:45:58] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\flaDF.tmp\temp
    [2010-07-21:22:45:58] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\flaE0.tmp\temp
    [2010-07-21:22:45:58] Commit complete
    [2010-07-21:22:45:58] install complete
    [2010-07-21:22:46:03] begin quitting
    [2010-07-21:22:46:03] error in stateQuitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
    [2010-07-26:11:04:12] Performing runtime install
    [2010-07-26:11:04:12] UI SWF load is complete
    [2010-07-26:11:04:13] UI initialized
    [2010-07-26:11:04:13] starting user confirmation
    [2010-07-26:11:04:13] Version of this installer: 2.0.2.12610
    [2010-07-26:11:04:13] Installation type: new
    [2010-07-26:11:04:16] starting install
    [2010-07-26:11:04:16] Scheduling runtime installation operations
    [2010-07-26:11:04:16] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2010-07-26:11:04:16] Scheduling an MSI repair operation
    [2010-07-26:11:04:16] Beginning runtime installation
    [2010-07-26:11:04:17] Beginning install
    [2010-07-26:11:04:17] Reinstalling c:\docume~1\peh\locals~1\temp\air61d.tmp\setup.msi
    [2010-07-26:11:04:25] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\fla621.tmp\temp
    [2010-07-26:11:04:25] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-07-26:11:04:25] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR61D.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-07-26:11:04:25] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\fla622.tmp\temp
    [2010-07-26:11:04:25] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-07-26:11:04:25] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR61D.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-07-26:11:04:25] Execution complete; beginning commit phase
    [2010-07-26:11:04:25] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla621.tmp\temp
    [2010-07-26:11:04:25] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla622.tmp\temp
    [2010-07-26:11:04:25] Commit complete
    [2010-07-26:11:04:25] install complete
    [2010-07-26:11:04:31] begin quitting
    [2010-07-26:11:04:31] error in stateQuitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
    [2010-07-26:11:04:41] Performing runtime install
    [2010-07-26:11:04:41] UI SWF load is complete
    [2010-07-26:11:04:42] UI initialized
    [2010-07-26:11:04:42] starting user confirmation
    [2010-07-26:11:04:42] Version of this installer: 2.0.2.12610
    [2010-07-26:11:04:42] Installation type: new
    [2010-07-26:11:04:47] starting install
    [2010-07-26:11:04:47] Scheduling runtime installation operations
    [2010-07-26:11:04:47] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2010-07-26:11:04:47] Scheduling an MSI repair operation
    [2010-07-26:11:04:47] Beginning runtime installation
    [2010-07-26:11:04:47] Beginning install
    [2010-07-26:11:04:47] Reinstalling c:\docume~1\peh\locals~1\temp\air62f.tmp\setup.msi
    [2010-07-26:11:04:51] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\fla633.tmp\temp
    [2010-07-26:11:04:51] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-07-26:11:04:51] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR62F.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-07-26:11:04:51] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\fla634.tmp\temp
    [2010-07-26:11:04:52] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-07-26:11:04:52] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR62F.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-07-26:11:04:52] Execution complete; beginning commit phase
    [2010-07-26:11:04:52] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla633.tmp\temp
    [2010-07-26:11:04:52] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla634.tmp\temp
    [2010-07-26:11:04:52] Commit complete
    [2010-07-26:11:04:52] install complete
    [2010-07-26:11:04:53] begin quitting
    [2010-07-26:11:04:53] error in stateQuitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
    [2010-07-26:11:15:52] Performing runtime install
    [2010-07-26:11:15:53] UI SWF load is complete
    [2010-07-26:11:15:54] UI initialized
    [2010-07-26:11:15:54] starting user confirmation
    [2010-07-26:11:15:54] Version of this installer: 2.0.2.12610
    [2010-07-26:11:15:54] Installation type: new
    [2010-07-26:11:15:56] starting install
    [2010-07-26:11:15:56] Scheduling runtime installation operations
    [2010-07-26:11:15:56] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
    [2010-07-26:11:15:56] Scheduling an MSI install operation
    [2010-07-26:11:15:56] Beginning runtime installation
    [2010-07-26:11:15:57] Beginning install
    [2010-07-26:11:15:57] Installing c:\docume~1\peh\locals~1\temp\air6c9.tmp\setup.msi
    [2010-07-26:11:15:59] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\fla6CF.tmp\temp
    [2010-07-26:11:15:59] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-07-26:11:15:59] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR6C9.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-07-26:11:16:00] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\fla6D0.tmp\temp
    [2010-07-26:11:16:00] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-07-26:11:16:00] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR6C9.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-07-26:11:16:00] Execution complete; beginning commit phase
    [2010-07-26:11:16:00] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla6CF.tmp\temp
    [2010-07-26:11:16:00] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla6D0.tmp\temp
    [2010-07-26:11:16:00] Commit complete
    [2010-07-26:11:16:00] install complete
    [2010-07-26:11:16:02] begin quitting
    [2010-07-26:11:16:02] error in stateQuitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
    [2010-07-26:11:28:27] UI SWF load is complete
    [2010-07-26:11:28:27] starting uninstall
    [2010-07-26:11:28:27] Scheduling an MSI uninstall operation for active product GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2010-07-26:11:28:27] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
    [2010-07-26:11:28:27] runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
    [2010-07-26:11:28:27] begin quitting
    [2010-07-26:11:30:35] UI SWF load is complete
    [2010-07-26:11:30:35] starting uninstall
    [2010-07-26:11:30:35] Scheduling an MSI uninstall operation for active product GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2010-07-26:11:30:35] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
    [2010-07-26:11:30:35] runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
    [2010-07-26:11:30:35] begin quitting

  • I am unable to install adobe digital edition 3 on windows 8. It does not open and gives an error message. Please help.

    I have downloaded and installed adobe digital edition 3 in my windows 8 laptop. But it fails to open. I get an error message saying "adobe digital edition has stopped working. A problem caused the problem to stop working correctly. Windows will close the program and notify you if a solution is available". I have downloaded the set up file from the adobe site from the link http://download.adobe.com/pub/adobe/digitaleditions/ADE_3.0_Installer.exe. Can anyone help. I have bought online books and I am unable to read them unless this is installed.

    Hi Kishore,
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    There are some solutions mentioned on this thread that might be helpful to you :Re: adobe digital editions has stopped working
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  • Unable to install Adobe CS5 64 bit package created using Adobe Application Manager on Windows 7 64

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    MSI Log File :-
    Property(S): ProductToBeRegistered = 1
    MSI (s) (5C:D4) [17:59:21:784]: Note: 1: 1708
    MSI (s) (5C:D4) [17:59:21:784]: Product: Adobe_CreativieSuite_5_MNT -- Installation operation failed.
    MSI (s) (5C:D4) [17:59:21:784]: Windows Installer installed the product. Product Name: Adobe_CreativieSuite_5_MNT. Product Version: 1.2.0000. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 1603.
    Please let me how to install 64 bit package on Win7 64 bit.
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    Thanks, Liz

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  • Unable to install Adobe Digital Reader 3.0. Keep receiving error message "migration has stopped working" and then installation fails.

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    My computer is an HP Pavilion a6300f
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    I am unable to install Adobe Illustrator CS4 Trial Version. I receive a Windows Error that stops the installation. Below are the details of the problem information it generated.
    Problem Event Name: APPCRASH
    Application Name: Setup.exe_Adobe Setup
    Application Version: 2.0.133.0
    Application Timestamp: 48a9b01e
    Fault Module Name: agcutils.dll
    Fault Module Version: 1.0.0.1
    Fault Module Timestamp: 48dbd973
    Exception Code: c0000005
    Exception Offset: 000038d7
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1033
    Additional Information 1: 4b2f
    Additional Information 2: 71e63d375deadcbec910c354d49e5870
    Additional Information 3: 2439
    Additional Information 4: af368e2bdccf20d5b910f6766b93ddcb
    Extra information about the problem
    Bucket ID: 974576742
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    Ben,
    I don't have Webshots installed. I have ran my AdAware and Spybot, and my Norton's Antivirus. I've also defragged and ran disk cleanup on my C drive. I've ran the Malicious Software Removal from Microsoft, and ran Disk Error Checking. I've done everything I can think of, and I still can't install either one.
    I was thinking it was Windows Vista, but surely CS4 is compatible with Windows Vista. I thought maybe it might be the Service Pack 1 and thought about uninstalling that update, trying to install them, then reinstall Service Pack 1. What do you think? Think it might help?

  • Unable to install Adobe Flash Player in iMAC with OS X10.7.2 Any suggestions?

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    I have administrative prviledges.
    I obtained the latest version from the Adobe website.
    When I double click on the .dmg file I receive a message that I need to close open browsers which I do.
    Then I get a message stating that Adobe will be installed when I reopen browers.
    Finally when I check the Applications folder I find a file titled: Install Adobe Flash Player.
    This same application is shown in the dock.
    When I click in the file in either the Applications folder or the dock, the complete installation process starts again.
    Any suggestions?

  • Unable to install adobe flashplayer on mac 10.9.2

    Hi I recently upgraded to 10.9.2 and I am unable to install Adobe Flashplayer on Safari.  I've done an uninstall and downloaded and tried to reinstall but it hangs a little more than halfway.  All I get is an error message saying there's an error - no specifics.
    Any help here please?  Thanks in advance!

    Are you trying to install this: Adobe Flash Player 12.0.0.77?
    I would suggest doing the following:
    Repair the Hard Drive and Permissions - Mavericks, Lion/Mountain Lion
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Try installing Flash again.

  • Unable to install ADOBE Digital Edition 2.0.1 on Windows 7

    Hi
    My current installation of Windows 7 contains Framework NET 4.0 Full.
    It is up-tp-date with this.
    I'm unable to install ADOBE Digital Edition 2.0.1 on this system, because
    of the prerequisite required to install this packege.
    ADOBE Digital Edition 2.0.1. requires NET 3.5 on Windows 7 (and this is old/outdated today).
    When will ADOBE Digital Edition 2.0.1 install on Windows 7 with NET 4?
    Any other ideas to get this up and running?
    Thanx

    You can install the different versions of .NET at the same time, and that is what you need to do for quite a few programs.
    Microsoft don't make them upward compatible.
    You could install the older v1.7.2 instead, much more relaible and I don't think (not sure) it as .NET requirement.
    ~~~~~~~~~
    There are lots of bugs in ADE2.0 (and 2.0.1).  Try replacing ADE2.0 with the older but more reliable v1.7.2.
    (You can have them both installed at once if you like.)
    Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
    http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
    The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172
    Some people have found ADE trying to upgrade automatically. 
    It appears (not 100% sure) that if you install ADE2.0 as a new install (not as an upgrade) that your 1.7.2 will continue to run.
    Probably best to say no if 2.0.x installation asks if you want to migrate your library.

  • Unable to install Adobe elearning suite 1.0 in windows 7 pro environment

    I have spent two days trying to re-install my elearning suite 1.0 on a new computer.  I have called Adobe support three times.  The first time I got cut off after 25 minutes on line.  The second time I got cut off after 40 minutes on line.  On the third try, after over an HOUR on hold, I made it to a person and I told her my problem.  She was quiet for a second or two and then I heard the dial tone.  If anyone from Adobe support is lurking on this forum, shame on you.
    I purchased the very expensive Adobe ELearning Suite 1.0 less than a year ago and installed in on my Windows XP Thinkpad machine.  It was a painful install.  I use Adobe Presenter 7 and Adobe Acrobat Pro.  Thats it.  Nothing else.   
    Unfortunately, my Thinkpad died and I have purchasaed a new Thinkpad -- a W510 Windows 7 Pro and 4 g ram.  Should not be an issue.
    It will not even get past the starting gate.  I get an auto lang error and then conversion data file.
    When I the error I see a similar error for a different product, however the error is for a language mismatch between the operationg system and adobe.  This is not my problem.  I have verified that both products are same language -- jeeze, English.
    At this point the only option I can see if to purchase the very expensive Adobe elearning suite 2 -- but guess what?  It too comes with Adobe Presenter 7.  Why should I have to pay another 1000 for the same thing I already own.
    Has anyone else had this issue who might be able to provide advice?  At this point I am so frustrated and irritated by Adobe I could scream.
    I would also be very receptive of recommendations for a replacement for Presenter --
    Very kind regards,
    Stephanie D

    I emailed the files on Tuesday evening.  Here the files are again. 
    My new computer does not have a pdapp.log or a amt.log file. 
    Kind regards,
    Stephanie Drilling, CMA PMP
    Professional Business Solutions, Inc.
    1001 Boardwalk Springs Place, Suite 111
    O’Fallon, Missouri  USA  63368
    t.  (314) 283-1832  f. (636) 561-0859
    Tollfree Number (866) 965-9222 Ext 314
    Website  www.epbsi.com <mip://05621088/www.epbsi.com>
    Description: Description: Description: logo
    FRESH SOLUTIONS FOR YOUR BUSINESS
    CONFIDENTIALITY NOTICE: This communication with its contents may contain confidential and/or legally privileged information. It is solely for the use of the intended recipient(s). Unauthorized interception, review, use or disclosure is prohibited and may violate applicable laws including the Electronic Communications Privacy Act. If you are not the intended recipient, please contact the sender and destroy all copies of the communication.
    From: Stephanie Drilling [email protected]
    Sent: Tuesday, November 09, 2010 10:08 PM
    To: 'Manish Anand'
    Cc: 'Suresh Jayaraman'; 'Shivaswamy Viswanath'
    Subject: RE: Unable to install Adobe elearning suite 1.0 in windows 7 pro environment
    Thank you for taking the time to respond to my forum entry.
    I have searched my computer directories and can provide the attached files. 
    My new computer does not have a pdapp.log or a amt.log file. 
    Kind regards,
    Stephanie Drilling, CMA PMP
    Professional Business Solutions, Inc.
    1001 Boardwalk Springs Place, Suite 111
    O’Fallon, Missouri  USA  63368
    t.  (314) 283-1832  f. (636) 561-0859
    Tollfree Number (866) 965-9222 Ext 314
    Website  www.epbsi.com <mip://05621088/www.epbsi.com>
    Description: Description: Description: Description: logo
    FRESH SOLUTIONS FOR YOUR BUSINESS
    CONFIDENTIALITY NOTICE: This communication with its contents may contain confidential and/or legally privileged information. It is solely for the use of the intended recipient(s). Unauthorized interception, review, use or disclosure is prohibited and may violate applicable laws including the Electronic Communications Privacy Act. If you are not the intended recipient, please contact the sender and destroy all copies of the communication.
    From: Manish Anand [email protected]
    Sent: Tuesday, November 09, 2010 7:20 AM
    To: [email protected]
    Cc: Suresh Jayaraman; Shivaswamy Viswanath
    Subject: FW: Unable to install Adobe elearning suite 1.0 in windows 7 pro environment
    Hi Stephanie,
    It is really unfortunate that you are not able to install our product. We will try our best to resolve your issue.
    In order to probe into your issue, we would want you to provide us with some files. Please get us the following files:
    1.       oobelib.log          from      MM-DD-YYYY.log.gz
    Regards,
    Manish Anand
    Quality Engineer
    Adobe Captivate Team

  • I am unable to install Adobe Flashdrive. Can anyone help me?

    I am unable to install Adobe. Can anyone help me?

    If your Mac meets the System Requirements for the latest version (google for those) You can get it here.
    http://get.adobe.com/flashplayer/

  • Unable to install Adobe Acrobat X from the CS6 Master Collection

    I'm unable to install Adobe Acrobat X from the CS6 Master Collection. How do I get it installed?

    Hello Jeff,
    I received an error message when trying to install from the new CS6 that was pushed out to our computers at work.  I found my old Adobe Acrobat 10 and reinstalled it.  It works okay now.

  • I am unable to install adobe flash player in my samsung galaxy tab 2

    i am unable to install adobe flash player in my samsung galaxy tab 2 p3100 please give me the reason and solution, kindly contact me at [removed]
    i am an Indian User

    Is your device listed on http://www.adobe.com/devnet-apps/flashruntimes/certified-devices.html ?
    See also How do I manually install Flash Player on my Android device?
    P.S. this is a public forum; please do not post your phone number and other private data!

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