Unable to install AIR
I have trouble installing Adobe AIR, and the installer just
quits with the error "An error occurred while installing Adobe AIR.
Installation may not be allowed by your administrator. Please
contact your administrator". (I am the administrator on this
computer).
The installation log:
Performing runtime install
UI SWF load is complete
UI initialized
enter confirming
Installation type: new
stateInstalling: enter install
Scheduling runtime installation operations
Beginning runtime installation
Beginning install
Installing
C:\DOCUME~1\geilin11\LOKALE~1\Temp\AIR42.tmp\setup.msi
Uninstalling product w/ GUID
{BB8B979E-E336-47E7-96BC-1031C1B94561}
Error occurred; beginning rollback: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1605" errorID=0]
Rolling back install of
C:\DOCUME~1\geilin11\LOKALE~1\Temp\AIR42.tmp\setup.msi
Rollback due to error complete
stateInstalling: [ErrorEvent type="error" bubbles=false
cancelable=false eventPhase=2 text="1605" errorID=0]
runtime install entering error state: [ErrorEvent
type="error" bubbles=false cancelable=false eventPhase=2
text="1605" errorID=0]
I have had betas installed previously, but I have tried to
uninstall them both by the Add/Remove panel and by using the
Windows Installer Cleanup utility linked a couple of times here on
these forums. Still no luck.
Anyone find a solution to this? It is driving me nuts. I have
tried everything and all my permissions are set to "allow", but
still I get the same message:
"An error occurred while installing Adobe AIR. Installation
may not be allowed by your administrator. Please contact your
administrator."
I'm running Vista Home Premium SP1, and I've tried right
clicking and then selecting "Run as administrator", but still I get
the same message. I've also tried installing from my desktop. Still
the same message.
I had no problem installing Air the first time around, but it
wasn't allowing me to update the one program I was running using
the Air platform, so I was advised to uninstall. Now it won't
reinstall. I posted my install log file before, but I'll post
again:
Here's the .airinstall.log file from the last install
attempt:
Performing runtime install
UI SWF load is complete
UI initialized
starting user confirmation
Installation type: new
starting elevated install
subinstaller: starting install
subinstaller: Scheduling runtime installation operations
subinstaller: Installed Product GUID: is same:false
subinstaller: Beginning runtime installation
subinstaller: Beginning install
subinstaller: Installing
c:\users\me\appdata\local\temp\air7233.tmp\setup.msi
subinstaller: Execution complete; beginning commit phase
subinstaller: Commit complete
subinstaller: install complete
Elevated install completed
subinstaller: begin quitting
Elevated install failed (3001)
runtime install entering error state: [ErrorEvent
type="error" bubbles=false cancelable=false eventPhase=2
text="Error #3001" errorID=3001]
begin quitting
If anyone at Adobe is out there, I'd really appreciate any
help you can offer.
Thanks!
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10/13/11 1:33:27.067 PM ReportCrash: Saved crash report for Adobe AIR Application Installer[443] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Application Installer_2011-10-13-133327_Stephen-Wrights-MacBook-Pro.crash
10/13/11 1:37:58.710 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 1:37:58.710 PM Adobe AIR Installer: Commandline is: -psn_0_426088
10/13/11 1:37:58.710 PM Adobe AIR Installer: Installed runtime (3.0.0.4080) located at /Library/Frameworks/Adobe AIR.framework
10/13/11 1:37:59.938 PM com.apple.launchd.peruser.501: ([0x0-0x68068].com.adobe.air.Installer[452]) Job appears to have crashed: Segmentation fault: 11
10/13/11 1:38:00.144 PM ReportCrash: Saved crash report for Adobe AIR Installer[452] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-133800_Stephen-Wrights-MacBook-Pro.crash
10/13/11 1:41:08.400 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 1:41:08.400 PM Adobe AIR Installer: Commandline is: -psn_0_491640
10/13/11 1:41:08.400 PM Adobe AIR Installer: Installed runtime (3.0.0.4080) located at /Library/Frameworks/Adobe AIR.framework
10/13/11 1:41:10.111 PM com.apple.launchd.peruser.501: ([0x0-0x78078].com.adobe.air.Installer[518]) Job appears to have crashed: Segmentation fault: 11
10/13/11 1:41:10.332 PM ReportCrash: Saved crash report for Adobe AIR Installer[518] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-134110_Stephen-Wrights-MacBook-Pro.crash
10/13/11 1:42:21.142 PM automountd: parse_entry: bad key in map auto_home: Adobe AIR Installer.app
10/13/11 1:42:34.771 PM Finder: Terminate AirDrop P2P link
10/13/11 1:45:07.006 PM sudo: Steve : TTY=ttys000 ; PWD=/Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS ; USER=root ; COMMAND=./Adobe AIR Installer
10/13/11 1:45:10.494 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 1:45:10.494 PM Adobe AIR Installer: Commandline is:
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10/13/11 1:45:12.183 PM ReportCrash: Saved crash report for Adobe AIR Installer[578] version ??? (???) to /Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-134512_localhost.crash
10/13/11 1:45:40.900 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 1:45:40.900 PM Adobe AIR Installer: Commandline is: -psn_0_557192
10/13/11 1:45:40.900 PM Adobe AIR Installer: No installed runtime detected
10/13/11 1:45:42.164 PM com.apple.launchd.peruser.501: ([0x0-0x88088].com.adobe.air.Installer[584]) Job appears to have crashed: Segmentation fault: 11
10/13/11 1:45:42.330 PM ReportCrash: Saved crash report for Adobe AIR Installer[584] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-134542_Stephen-Wrights-MacBook-Pro.crash
10/13/11 1:56:17.999 PM UserEventAgent: WirelessAirPortDeviceNameCopy(): no BSD interface name found for object 12295
10/13/11 1:56:20.000 PM kernel: AirPort_Brcm4331: Ethernet address e4:ce:8f:41:c1:7c
10/13/11 1:56:32.049 PM airportd: _processDLILEvent: en1 attached (down)
10/13/11 1:56:35.000 PM kernel: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
10/13/11 1:56:39.000 PM kernel: AirPort: Link Up on en1
10/13/11 1:56:40.000 PM kernel: AirPort: RSN handshake complete on en1
10/13/11 1:56:40.963 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 1:56:41.233 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 1:56:45.862 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 1:57:48.677 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 1:57:48.677 PM Adobe AIR Installer: Commandline is: -psn_0_98328
10/13/11 1:57:48.677 PM Adobe AIR Installer: No installed runtime detected
10/13/11 1:57:55.626 PM com.apple.launchd.peruser.501: ([0x0-0x18018].com.adobe.air.Installer[200]) Job appears to have crashed: Segmentation fault: 11
10/13/11 1:57:56.255 PM ReportCrash: Saved crash report for Adobe AIR Installer[200] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-135756_Stephen-Wrights-MacBook-Pro.crash
10/13/11 1:58:14.775 PM com.apple.launchd.peruser.501: ([0x0-0x1b01b].com.adobe.air.ApplicationInstaller[209]) Exited with code: 4
10/13/11 2:01:00.067 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:01:00.067 PM Adobe AIR Installer: Commandline is: -uninstall
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10/13/11 2:01:01.520 PM ReportCrash: Saved crash report for Adobe AIR Installer[549] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-140101_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:04:15.960 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:04:15.960 PM Adobe AIR Installer: Commandline is: -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://downloads.tweetdeck.com/TweetDeck_0_38.2.air
10/13/11 2:04:15.960 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:04:17.375 PM ReportCrash: Saved crash report for Adobe AIR Installer[604] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-140417_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:04:17.378 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-12-160551_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:05:19.270 PM com.apple.launchd.peruser.501: ([0x0-0x38038].com.adobe.air.ApplicationInstaller[875]) Exited with code: 4
10/13/11 2:09:36.467 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:09:36.468 PM Adobe AIR Installer: Commandline is: -psn_0_266305
10/13/11 2:09:36.468 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:09:37.801 PM com.apple.launchd.peruser.501: ([0x0-0x41041].com.adobe.air.Installer[909]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:09:38.016 PM ReportCrash: Saved crash report for Adobe AIR Installer[909] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-140938_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:09:38.019 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-12-160607_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:10:04.777 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:10:04.777 PM Adobe AIR Installer: Commandline is: -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://downloads.tweetdeck.com/TweetDeck_0_38.2.air
10/13/11 2:10:04.777 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:10:06.144 PM ReportCrash: Saved crash report for Adobe AIR Installer[916] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-141006_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:10:06.148 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-12-160631_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:15:05.254 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:15:05.254 PM Adobe AIR Installer: Commandline is: -psn_0_319566
10/13/11 2:15:05.254 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:15:05.936 PM Adobe AIR Installer: -[__NSCFType backingScaleFactor]: unrecognized selector sent to instance 0x14f160
10/13/11 2:15:33.948 PM com.apple.launchd.peruser.501: ([0x0-0x4e04e].com.adobe.air.Installer[942]) Job appears to have crashed: Bus error: 10
10/13/11 2:15:34.108 PM ReportCrash: Saved crash report for Adobe AIR Installer[942] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-141534_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:15:34.111 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-124814_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:16:58.472 PM UserEventAgent: WirelessAirPortDeviceNameCopy(): no BSD interface name found for object 12295
10/13/11 2:17:01.000 PM kernel: AirPort_Brcm4331: Ethernet address e4:ce:8f:41:c1:7c
10/13/11 2:17:11.933 PM airportd: _processDLILEvent: en1 attached (down)
10/13/11 2:17:15.000 PM kernel: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
10/13/11 2:17:18.000 PM kernel: AirPort: Link Up on en1
10/13/11 2:17:18.000 PM kernel: AirPort: RSN handshake complete on en1
10/13/11 2:17:22.468 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 2:18:55.979 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:18:55.980 PM Adobe AIR Installer: Commandline is: -psn_0_114716
10/13/11 2:18:55.980 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:19:03.180 PM com.apple.launchd.peruser.501: ([0x0-0x1c01c].com.adobe.air.Installer[213]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:19:03.740 PM ReportCrash: Saved crash report for Adobe AIR Installer[213] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-141903_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:19:03.869 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-124844_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:22:07.124 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:22:07.124 PM Adobe AIR Installer: Commandline is: -psn_0_143395
10/13/11 2:22:07.124 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:22:08.402 PM com.apple.launchd.peruser.501: ([0x0-0x23023].com.adobe.air.Installer[265]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:22:08.577 PM ReportCrash: Saved crash report for Adobe AIR Installer[265] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142208_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:22:08.580 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-125045_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:23:51.786 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:23:51.786 PM Adobe AIR Installer: Commandline is: -psn_0_167977
10/13/11 2:23:51.786 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:23:53.029 PM com.apple.launchd.peruser.501: ([0x0-0x29029].com.adobe.air.Installer[301]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:23:53.194 PM ReportCrash: Saved crash report for Adobe AIR Installer[301] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142353_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:23:53.197 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-131826_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:25:38.323 PM sudo: Steve : TTY=ttys000 ; PWD=/Users/Steve ; USER=root ; COMMAND=/Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer -silent -eulaAccepted
10/13/11 2:25:38.908 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:25:38.908 PM Adobe AIR Installer: Commandline is: -silent -eulaAccepted
10/13/11 2:25:38.908 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:25:40.304 PM ReportCrash: Saved crash report for Adobe AIR Installer[315] version ??? (???) to /Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142540_localhost.crash
10/13/11 2:26:06.354 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:26:06.354 PM Adobe AIR Installer: Commandline is: -psn_0_184365
10/13/11 2:26:06.354 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:26:07.682 PM com.apple.launchd.peruser.501: ([0x0-0x2d02d].com.adobe.air.Installer[322]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:26:07.841 PM ReportCrash: Saved crash report for Adobe AIR Installer[322] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142607_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:26:07.845 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-132020_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:26:56.590 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:26:56.590 PM Adobe AIR Installer: Commandline is: -psn_0_225335
10/13/11 2:26:56.590 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:26:57.864 PM com.apple.launchd.peruser.501: ([0x0-0x37037].com.adobe.air.Installer[349]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:26:57.989 PM ReportCrash: Saved crash report for Adobe AIR Installer[349] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142657_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:26:57.993 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-132404_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:29:01.315 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 2:29:44.576 PM UserEventAgent: WirelessAirPortDeviceNameCopy(): no BSD interface name found for object 12295
10/13/11 2:29:48.000 PM kernel: AirPort_Brcm4331: Ethernet address e4:ce:8f:41:c1:7c
10/13/11 2:30:01.170 PM airportd: _processDLILEvent: en1 attached (down)
10/13/11 2:30:01.000 PM kernel: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
10/13/11 2:30:05.000 PM kernel: AirPort: Link Up on en1
10/13/11 2:30:05.000 PM kernel: AirPort: RSN handshake complete on en1
10/13/11 2:30:07.196 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 2:30:09.005 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 2:33:54.896 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:33:54.896 PM Adobe AIR Installer: Commandline is: -psn_0_110619
10/13/11 2:33:54.896 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:34:03.677 PM com.apple.launchd.peruser.501: ([0x0-0x1b01b].com.adobe.air.Installer[216]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:34:04.337 PM ReportCrash: Saved crash report for Adobe AIR Installer[216] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-143404_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:34:04.480 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-132448_Stephen-Wrights-MacBook-Pro.crashRobert.Delfs wrote:
1. Brand new MacBook Pro 2.5 GHz Intel Core i7 machine with two graphics chips (Intel HD Graphics 3000+ AMD Radeon HD 6770M), with OS X 10.7.2 Lion (Build 11C74) pre-installed.
2. Attempting to download latest version of Photoshop CS5 fails.
a. Downloading CS5 from Adobe.com requires pre-installing Adobe Download Assistant.
b. Adobe Download Assistant can be downloaded but cannot be installed because it requires pre-installing Adobe AIR.
c. Adobe AIR can be downloaded but won't install. Sometimes it issues error msg saying it requires most recent version of Adobe AIR, other times there is no screen activity after attempting to install from <AdobeAir.dmg>.
2. There is no option to turn off automatic graphics switching in Energy Saver System Preferences on this computer, so that suggested solution does not work.
3. Turning off (unchecking) "Automatically reduce brightness before display goes to sleep" has no effect — still unable to install AIR.
This is a nightmare. The reason I bought this computer rather than a less expensive model was to run Lightroom (which did install OK) and Photoshop CS5. HELP!
Robert
My suggestion would be to reinstall Lion from zero. No update.
I did that, and now I can install / uninstall Air without problems.
The installation takes about 20 minutes... -
Unable to install Adobe Air Update
I am unable to install an Adobe Air update. I am running Windows7, getting error code 80040154. Could it be Kapersky anti virus software blocking?
Thank you for your help. I have suspended Kapersky but I cannot find Air when I search in the Programs and when I try to install I now get a message saying 'it may be your administrator blocking you'. I am the only user and set up as the Administrator but do not know how to check if this is the case.
I have managed to install the application that needs Air on an old XP notebook. Much Appreciation for your help. RJ -
Unable to install Adobe Air, error code 24
Unable to install Adobe Air on Samsung Tab 3. Getting error code 24 message. Help!!
Is it a Tab 3 10.1? If so, it is an intel based device and adobe air is not supported on Intel based android devices.
-
Unable to Install Adobe Air 2.0 on Windows Vista
I have been having trouble with Adobe Air for a while now. I had Adobe Air installed for TweetDeck, but in the past couple months, every time I tried to update TweetDeck, I get the error, "Installation may not be allowed by your administrator. Please contact your administrator." Then I tried uninstalling Adobe Air through Add/Remove programs in Control Panel and that did not work. I tried uninstalling through Command Line, but I kept getting a fail message. Finally, I removed it manually by removing the Adobe Air folder from my Common Files and then was able to remove Adobe Air from Add/Remove Programs. Now I am trying to reinstall Adobe Air 2.0 and I am getting the same error message. "An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator." Your Support page says to use Windows Installer Cleanup Utility but it is no longer available. Please help.
hello,
look likes same problem here
after update for bayardkids application, popup error and unable to uninstall air
win xp
my log
[2010-07-19:18:41:16] Starting combined app/runtime update
[2010-07-19:18:41:17] UI SWF load is complete
[2010-07-19:18:41:17] stateRunningAppInstaller: appinstaller -runtime C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR771.tmp -update -withRuntime "c:\program files\bayardkids\bayardkids.exe" file:///C:/Documents%20and%20Settings/PEH/Application%20Data/bayardKids.08AE7BFC096D057FB A48C7E4F898C35F7FA11BBA.1/Local%20Store/%23ApplicationUpdater/update.air 2.4.24
[2010-07-19:18:41:17] Starting update of c:\program files\bayardkids\bayardkids.exe
[2010-07-19:18:41:17] Updating from file:///C:/Documents%20and%20Settings/PEH/Application%20Data/bayardKids.08AE7BFC096D057FB A48C7E4F898C35F7FA11BBA.1/Local%20Store/%23ApplicationUpdater/update.air
[2010-07-19:18:41:17] Updating to version 2.4.24
[2010-07-19:18:41:18] UI SWF load is complete
[2010-07-19:18:41:19] UI initialized
[2010-07-19:18:41:19] beginning UI styling
[2010-07-19:18:41:19] UI styling complete
[2010-07-19:18:41:19] Unpackaging to C:\Documents and Settings\PEH\Local Settings\Temp\fla772.tmp
[2010-07-19:18:41:34] unpackaging/validation is complete
[2010-07-19:18:41:34] application is bound to this version of the runtime
[2010-07-19:18:41:34] app id bayardKids
[2010-07-19:18:41:34] pub id 08AE7BFC096D057FBA48C7E4F898C35F7FA11BBA.1
[2010-07-19:18:41:34] Application located at c:\program files
[2010-07-19:18:41:35] Waiting for user confirmation
[2010-07-19:18:41:35] User confirmed action: install
[2010-07-19:18:41:35] creating native installer in: C:\Documents and Settings\PEH\Local Settings\Temp\fla773.tmp
[2010-07-19:18:41:37] native installer creation complete
[2010-07-19:18:41:37] Starting install
[2010-07-19:18:41:37] using conversion output in C:\Documents and Settings\PEH\Local Settings\Temp\fla773.tmp
[2010-07-19:18:41:37] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
[2010-07-19:18:41:37] Scheduling an MSI install operation
[2010-07-19:18:41:37] Beginning install
[2010-07-19:18:41:37] Installing C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR771.tmp\setup.msi
[2010-07-19:18:41:45] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR771.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-19:18:41:45] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR771.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-19:18:41:45] Installing C:\Documents and Settings\PEH\Local Settings\Temp\fla773.tmp\setup.msi
[2010-07-19:18:42:02] Execution complete; beginning commit phase
[2010-07-19:18:42:02] Commit complete
[2010-07-19:18:42:02] Re-launching application from c:\program files\bayardKids\bayardKids.exe
[2010-07-19:18:42:02] starting cleanup of temporary files
[2010-07-19:18:42:04] application installer exiting
[2010-07-19:18:42:04] App installer completed successfully
[2010-07-19:18:42:04] begin quitting
[2010-07-19:18:42:04] attempting launch of bayardKids
[2010-07-19:18:44:15] Performing runtime install
[2010-07-19:18:44:15] UI SWF load is complete
[2010-07-19:18:44:16] UI initialized
[2010-07-19:18:44:16] starting user confirmation
[2010-07-19:18:44:16] Version of this installer: 2.0.2.12610
[2010-07-19:18:44:16] Installation type: new
[2010-07-19:18:44:19] starting install
[2010-07-19:18:44:19] Scheduling runtime installation operations
[2010-07-19:18:44:19] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-07-19:18:44:19] Scheduling an MSI repair operation
[2010-07-19:18:44:19] Beginning runtime installation
[2010-07-19:18:44:19] Beginning install
[2010-07-19:18:44:19] Reinstalling c:\docume~1\peh\locals~1\temp\air8b9.tmp\setup.msi
[2010-07-19:18:44:24] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\fla8BD.tmp\temp
[2010-07-19:18:44:24] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-19:18:44:24] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR8B9.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-19:18:44:25] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\fla8BE.tmp\temp
[2010-07-19:18:44:25] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-19:18:44:25] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR8B9.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-19:18:44:25] Execution complete; beginning commit phase
[2010-07-19:18:44:25] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla8BD.tmp\temp
[2010-07-19:18:44:25] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla8BE.tmp\temp
[2010-07-19:18:44:25] Commit complete
[2010-07-19:18:44:25] install complete
[2010-07-19:18:44:26] begin quitting
[2010-07-19:18:44:26] error in stateQuitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2010-07-19:18:53:53] Performing runtime install
[2010-07-19:18:53:53] UI SWF load is complete
[2010-07-19:18:53:55] UI initialized
[2010-07-19:18:53:55] starting user confirmation
[2010-07-19:18:53:55] Version of this installer: 2.0.2.12610
[2010-07-19:18:53:55] Installation type: new
[2010-07-19:18:53:58] starting install
[2010-07-19:18:53:58] Scheduling runtime installation operations
[2010-07-19:18:53:58] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-07-19:18:53:58] Scheduling an MSI repair operation
[2010-07-19:18:53:58] Beginning runtime installation
[2010-07-19:18:53:58] Beginning install
[2010-07-19:18:53:58] Reinstalling c:\docume~1\peh\locals~1\temp\air1f6.tmp\setup.msi
[2010-07-19:18:54:04] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\fla1FA.tmp\temp
[2010-07-19:18:54:04] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-19:18:54:04] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR1F6.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-19:18:54:04] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\fla1FB.tmp\temp
[2010-07-19:18:54:04] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-19:18:54:04] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR1F6.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-19:18:54:04] Execution complete; beginning commit phase
[2010-07-19:18:54:04] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla1FA.tmp\temp
[2010-07-19:18:54:04] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla1FB.tmp\temp
[2010-07-19:18:54:04] Commit complete
[2010-07-19:18:54:04] install complete
[2010-07-19:18:54:07] begin quitting
[2010-07-19:18:54:07] error in stateQuitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2010-07-19:18:58:39] UI SWF load is complete
[2010-07-19:18:58:39] stateRunningAppInstaller: appinstaller -runtime C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR210.tmp -playerVersion=10,1,53,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://media2.bayardkids.com/app/prod/builds/BayardKids.air -- "installed from web"
[2010-07-19:18:58:40] Starting app install of http://media2.bayardkids.com/app/prod/builds/BayardKids.air
[2010-07-19:18:58:40] UI SWF load is complete
[2010-07-19:18:58:41] UI initialized
[2010-07-19:18:58:41] beginning UI styling
[2010-07-19:18:58:41] UI styling complete
[2010-07-19:18:58:41] Unpackaging to C:\Documents and Settings\PEH\Local Settings\Temp\fla211.tmp
[2010-07-19:18:58:58] unpackaging/validation is complete
[2010-07-19:18:58:58] application is bound to this version of the runtime
[2010-07-19:18:58:58] app id bayardKids
[2010-07-19:18:58:58] pub id 08AE7BFC096D057FBA48C7E4F898C35F7FA11BBA.1
[2010-07-19:18:58:58] Application not located
[2010-07-19:18:58:58] Waiting for user confirmation
[2010-07-19:18:59:32] User confirmed action: install
[2010-07-19:18:59:32] creating native installer in: C:\Documents and Settings\PEH\Local Settings\Temp\fla212.tmp
[2010-07-19:18:59:34] native installer creation complete
[2010-07-19:18:59:34] Starting install
[2010-07-19:18:59:34] using conversion output in C:\Documents and Settings\PEH\Local Settings\Temp\fla212.tmp
[2010-07-19:18:59:34] Destination for installed application is C:\Program Files
[2010-07-19:18:59:34] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-07-19:18:59:34] Scheduling an MSI repair operation
[2010-07-19:18:59:34] Beginning install
[2010-07-19:18:59:34] Reinstalling C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR210.tmp\setup.msi
[2010-07-19:18:59:38] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\fla217.tmp\temp
[2010-07-19:18:59:38] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-19:18:59:38] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR210.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-19:18:59:38] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\fla218.tmp\temp
[2010-07-19:18:59:38] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-19:18:59:38] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR210.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-19:18:59:38] Installing C:\Documents and Settings\PEH\Local Settings\Temp\fla212.tmp\setup.msi
[2010-07-19:18:59:41] Execution complete; beginning commit phase
[2010-07-19:18:59:42] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla217.tmp\temp
[2010-07-19:18:59:42] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla218.tmp\temp
[2010-07-19:18:59:42] Commit complete
[2010-07-19:18:59:42] Re-launching application from C:\Program Files\bayardKids\bayardKids.exe
[2010-07-19:18:59:42] Sending browser invocation
[2010-07-19:18:59:47] starting cleanup of temporary files
[2010-07-19:18:59:48] application installer exiting
[2010-07-19:18:59:48] App installer completed successfully
[2010-07-19:18:59:48] begin quitting
[2010-07-19:20:20:21] Performing runtime install
[2010-07-19:20:20:21] UI SWF load is complete
[2010-07-19:20:20:23] UI initialized
[2010-07-19:20:20:23] starting user confirmation
[2010-07-19:20:20:23] Version of this installer: 2.0.2.12610
[2010-07-19:20:20:23] Installation type: new
[2010-07-19:20:20:31] starting install
[2010-07-19:20:20:31] Scheduling runtime installation operations
[2010-07-19:20:20:31] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-07-19:20:20:31] Scheduling an MSI repair operation
[2010-07-19:20:20:31] Beginning runtime installation
[2010-07-19:20:20:31] Beginning install
[2010-07-19:20:20:31] Reinstalling c:\docume~1\peh\locals~1\temp\airff.tmp\setup.msi
[2010-07-19:20:20:35] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\fla105.tmp\temp
[2010-07-19:20:20:36] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-19:20:20:36] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIRFF.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-19:20:20:36] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\fla106.tmp\temp
[2010-07-19:20:20:36] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-19:20:20:36] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIRFF.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-19:20:20:36] Execution complete; beginning commit phase
[2010-07-19:20:20:36] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla105.tmp\temp
[2010-07-19:20:20:36] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla106.tmp\temp
[2010-07-19:20:20:36] Commit complete
[2010-07-19:20:20:36] install complete
[2010-07-19:20:20:40] begin quitting
[2010-07-19:20:20:40] error in stateQuitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2010-07-19:20:24:36] Performing runtime install
[2010-07-19:20:24:37] UI SWF load is complete
[2010-07-19:20:24:38] UI initialized
[2010-07-19:20:24:38] starting user confirmation
[2010-07-19:20:24:38] Version of this installer: 2.0.2.12610
[2010-07-19:20:24:38] Installation type: new
[2010-07-19:20:24:40] begin quitting
[2010-07-19:20:25:00] Performing runtime install
[2010-07-19:20:25:00] UI SWF load is complete
[2010-07-19:20:25:02] UI initialized
[2010-07-19:20:25:02] starting user confirmation
[2010-07-19:20:25:02] Version of this installer: 2.0.2.12610
[2010-07-19:20:25:02] Installation type: new
[2010-07-19:20:25:04] starting install
[2010-07-19:20:25:04] Scheduling runtime installation operations
[2010-07-19:20:25:04] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
[2010-07-19:20:25:04] Scheduling an MSI install operation
[2010-07-19:20:25:04] Beginning runtime installation
[2010-07-19:20:25:05] Beginning install
[2010-07-19:20:25:05] Installing c:\docume~1\peh\locals~1\temp\air19c.tmp\setup.msi
[2010-07-19:20:25:09] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\fla1A2.tmp\temp
[2010-07-19:20:25:09] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-19:20:25:09] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR19C.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-19:20:25:09] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\fla1A3.tmp\temp
[2010-07-19:20:25:09] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-19:20:25:09] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR19C.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-19:20:25:09] Execution complete; beginning commit phase
[2010-07-19:20:25:09] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla1A2.tmp\temp
[2010-07-19:20:25:09] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla1A3.tmp\temp
[2010-07-19:20:25:09] Commit complete
[2010-07-19:20:25:09] install complete
[2010-07-19:20:25:11] begin quitting
[2010-07-19:20:25:11] error in stateQuitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2010-07-19:20:28:53] Performing runtime install
[2010-07-19:20:28:54] UI SWF load is complete
[2010-07-19:20:28:55] UI initialized
[2010-07-19:20:28:55] starting user confirmation
[2010-07-19:20:28:55] Version of this installer: 2.0.2.12610
[2010-07-19:20:28:55] Installation type: new
[2010-07-19:20:28:58] starting install
[2010-07-19:20:28:58] Scheduling runtime installation operations
[2010-07-19:20:28:58] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-07-19:20:28:58] Scheduling an MSI repair operation
[2010-07-19:20:28:58] Beginning runtime installation
[2010-07-19:20:28:58] Beginning install
[2010-07-19:20:28:59] Reinstalling c:\docume~1\peh\locals~1\temp\air235.tmp\setup.msi
[2010-07-19:20:29:02] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\fla239.tmp\temp
[2010-07-19:20:29:03] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-19:20:29:03] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR235.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-19:20:29:03] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\fla23A.tmp\temp
[2010-07-19:20:29:03] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-19:20:29:03] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR235.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-19:20:29:03] Execution complete; beginning commit phase
[2010-07-19:20:29:03] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla239.tmp\temp
[2010-07-19:20:29:03] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla23A.tmp\temp
[2010-07-19:20:29:03] Commit complete
[2010-07-19:20:29:03] install complete
[2010-07-19:20:29:05] begin quitting
[2010-07-19:20:29:05] error in stateQuitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2010-07-19:20:31:08] UI SWF load is complete
[2010-07-19:20:31:08] stateRunningAppInstaller: appinstaller -runtime C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR254.tmp -playerVersion=10,1,53,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://media2.bayardkids.com/app/prod/builds/BayardKids.air -- "installed from web"
[2010-07-19:20:31:08] Starting app install of http://media2.bayardkids.com/app/prod/builds/BayardKids.air
[2010-07-19:20:31:08] UI SWF load is complete
[2010-07-19:20:31:10] UI initialized
[2010-07-19:20:31:10] beginning UI styling
[2010-07-19:20:31:10] UI styling complete
[2010-07-19:20:31:10] Unpackaging to C:\Documents and Settings\PEH\Local Settings\Temp\fla255.tmp
[2010-07-19:20:31:26] unpackaging/validation is complete
[2010-07-19:20:31:26] application is bound to this version of the runtime
[2010-07-19:20:31:26] app id bayardKids
[2010-07-19:20:31:26] pub id 08AE7BFC096D057FBA48C7E4F898C35F7FA11BBA.1
[2010-07-19:20:31:26] Application not located
[2010-07-19:20:31:26] Waiting for user confirmation
[2010-07-19:20:31:40] User confirmed action: install
[2010-07-19:20:31:40] creating native installer in: C:\Documents and Settings\PEH\Local Settings\Temp\fla256.tmp
[2010-07-19:20:31:42] native installer creation complete
[2010-07-19:20:31:42] Starting install
[2010-07-19:20:31:42] using conversion output in C:\Documents and Settings\PEH\Local Settings\Temp\fla256.tmp
[2010-07-19:20:31:42] Destination for installed application is C:\Program Files
[2010-07-19:20:31:42] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
[2010-07-19:20:31:42] Scheduling an MSI install operation
[2010-07-19:20:31:42] Beginning install
[2010-07-19:20:31:42] Installing C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR254.tmp\setup.msi
[2010-07-19:20:31:46] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\fla25D.tmp\temp
[2010-07-19:20:31:46] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-19:20:31:46] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR254.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-19:20:31:46] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\fla25E.tmp\temp
[2010-07-19:20:31:46] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-19:20:31:46] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR254.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-19:20:31:46] Installing C:\Documents and Settings\PEH\Local Settings\Temp\fla256.tmp\setup.msi
[2010-07-19:20:31:50] Execution complete; beginning commit phase
[2010-07-19:20:31:50] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla25D.tmp\temp
[2010-07-19:20:31:50] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla25E.tmp\temp
[2010-07-19:20:31:50] Commit complete
[2010-07-19:20:31:50] Re-launching application from C:\Program Files\bayardKids\bayardKids.exe
[2010-07-19:20:31:50] Sending browser invocation
[2010-07-19:20:31:56] starting cleanup of temporary files
[2010-07-19:20:31:56] application installer exiting
[2010-07-19:20:31:57] App installer completed successfully
[2010-07-19:20:31:57] begin quitting
[2010-07-21:22:45:45] Performing runtime install
[2010-07-21:22:45:46] UI SWF load is complete
[2010-07-21:22:45:47] UI initialized
[2010-07-21:22:45:47] starting user confirmation
[2010-07-21:22:45:47] Version of this installer: 2.0.2.12610
[2010-07-21:22:45:47] Installation type: new
[2010-07-21:22:45:53] starting install
[2010-07-21:22:45:53] Scheduling runtime installation operations
[2010-07-21:22:45:53] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
[2010-07-21:22:45:53] Scheduling an MSI install operation
[2010-07-21:22:45:53] Beginning runtime installation
[2010-07-21:22:45:53] Beginning install
[2010-07-21:22:45:53] Installing c:\docume~1\peh\locals~1\temp\aird9.tmp\setup.msi
[2010-07-21:22:45:57] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\flaDF.tmp\temp
[2010-07-21:22:45:57] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-21:22:45:57] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIRD9.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-21:22:45:57] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\flaE0.tmp\temp
[2010-07-21:22:45:57] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-21:22:45:57] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIRD9.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-21:22:45:58] Execution complete; beginning commit phase
[2010-07-21:22:45:58] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\flaDF.tmp\temp
[2010-07-21:22:45:58] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\flaE0.tmp\temp
[2010-07-21:22:45:58] Commit complete
[2010-07-21:22:45:58] install complete
[2010-07-21:22:46:03] begin quitting
[2010-07-21:22:46:03] error in stateQuitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2010-07-26:11:04:12] Performing runtime install
[2010-07-26:11:04:12] UI SWF load is complete
[2010-07-26:11:04:13] UI initialized
[2010-07-26:11:04:13] starting user confirmation
[2010-07-26:11:04:13] Version of this installer: 2.0.2.12610
[2010-07-26:11:04:13] Installation type: new
[2010-07-26:11:04:16] starting install
[2010-07-26:11:04:16] Scheduling runtime installation operations
[2010-07-26:11:04:16] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-07-26:11:04:16] Scheduling an MSI repair operation
[2010-07-26:11:04:16] Beginning runtime installation
[2010-07-26:11:04:17] Beginning install
[2010-07-26:11:04:17] Reinstalling c:\docume~1\peh\locals~1\temp\air61d.tmp\setup.msi
[2010-07-26:11:04:25] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\fla621.tmp\temp
[2010-07-26:11:04:25] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-26:11:04:25] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR61D.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-26:11:04:25] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\fla622.tmp\temp
[2010-07-26:11:04:25] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-26:11:04:25] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR61D.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-26:11:04:25] Execution complete; beginning commit phase
[2010-07-26:11:04:25] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla621.tmp\temp
[2010-07-26:11:04:25] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla622.tmp\temp
[2010-07-26:11:04:25] Commit complete
[2010-07-26:11:04:25] install complete
[2010-07-26:11:04:31] begin quitting
[2010-07-26:11:04:31] error in stateQuitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2010-07-26:11:04:41] Performing runtime install
[2010-07-26:11:04:41] UI SWF load is complete
[2010-07-26:11:04:42] UI initialized
[2010-07-26:11:04:42] starting user confirmation
[2010-07-26:11:04:42] Version of this installer: 2.0.2.12610
[2010-07-26:11:04:42] Installation type: new
[2010-07-26:11:04:47] starting install
[2010-07-26:11:04:47] Scheduling runtime installation operations
[2010-07-26:11:04:47] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-07-26:11:04:47] Scheduling an MSI repair operation
[2010-07-26:11:04:47] Beginning runtime installation
[2010-07-26:11:04:47] Beginning install
[2010-07-26:11:04:47] Reinstalling c:\docume~1\peh\locals~1\temp\air62f.tmp\setup.msi
[2010-07-26:11:04:51] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\fla633.tmp\temp
[2010-07-26:11:04:51] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-26:11:04:51] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR62F.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-26:11:04:51] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\fla634.tmp\temp
[2010-07-26:11:04:52] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-26:11:04:52] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR62F.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-26:11:04:52] Execution complete; beginning commit phase
[2010-07-26:11:04:52] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla633.tmp\temp
[2010-07-26:11:04:52] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla634.tmp\temp
[2010-07-26:11:04:52] Commit complete
[2010-07-26:11:04:52] install complete
[2010-07-26:11:04:53] begin quitting
[2010-07-26:11:04:53] error in stateQuitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2010-07-26:11:15:52] Performing runtime install
[2010-07-26:11:15:53] UI SWF load is complete
[2010-07-26:11:15:54] UI initialized
[2010-07-26:11:15:54] starting user confirmation
[2010-07-26:11:15:54] Version of this installer: 2.0.2.12610
[2010-07-26:11:15:54] Installation type: new
[2010-07-26:11:15:56] starting install
[2010-07-26:11:15:56] Scheduling runtime installation operations
[2010-07-26:11:15:56] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
[2010-07-26:11:15:56] Scheduling an MSI install operation
[2010-07-26:11:15:56] Beginning runtime installation
[2010-07-26:11:15:57] Beginning install
[2010-07-26:11:15:57] Installing c:\docume~1\peh\locals~1\temp\air6c9.tmp\setup.msi
[2010-07-26:11:15:59] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\fla6CF.tmp\temp
[2010-07-26:11:15:59] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-26:11:15:59] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR6C9.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-26:11:16:00] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\fla6D0.tmp\temp
[2010-07-26:11:16:00] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-26:11:16:00] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR6C9.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-26:11:16:00] Execution complete; beginning commit phase
[2010-07-26:11:16:00] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla6CF.tmp\temp
[2010-07-26:11:16:00] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla6D0.tmp\temp
[2010-07-26:11:16:00] Commit complete
[2010-07-26:11:16:00] install complete
[2010-07-26:11:16:02] begin quitting
[2010-07-26:11:16:02] error in stateQuitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2010-07-26:11:28:27] UI SWF load is complete
[2010-07-26:11:28:27] starting uninstall
[2010-07-26:11:28:27] Scheduling an MSI uninstall operation for active product GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-07-26:11:28:27] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2010-07-26:11:28:27] runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2010-07-26:11:28:27] begin quitting
[2010-07-26:11:30:35] UI SWF load is complete
[2010-07-26:11:30:35] starting uninstall
[2010-07-26:11:30:35] Scheduling an MSI uninstall operation for active product GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-07-26:11:30:35] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2010-07-26:11:30:35] runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2010-07-26:11:30:35] begin quitting -
Unable to install the AIR on Samsung Galaxy Fit
Hi,
I am unable to install the Adobe Air on Samsung Galaxy Fit GT-S5670.
I have adroid Version 2.2.1.
Whenever i am trying to load an appilication from Adobe flex ver 4.5,I am getting error called
Error occurred while installing the application:
pkg: /data/local/tmp/Runtime.apk
Failure [INSTALL_FAILED_INVALID_APK]
1857 KB/s (6108444 bytes in 3.212s)
Command is given below
<?xml version="1.0" encoding="utf-8"?>
<s:ViewNavigatorApplication xmlns:fx="http://ns.adobe.com/mxml/2009"
xmlns:s="library://ns.adobe.com/flex/spark" firstView="views.saaHomeView">
<fx:Declarations>
<!-- Place non-visual elements (e.g., services, value objects) here -->
</fx:Declarations>
</s:ViewNavigatorApplication>
But the same is working on Samsung glaxy tab or HTC desire.
can any one please help me
thanks
SurenCould be possible that Samsung Galaxy Fit Processor doesn't match with the system requirements of AIR. It should be ARMv7
http://www.adobe.com/products/air/systemreqs/MOBILE SYSTEM REQUIREMENTS
Android devices
VGA: Dedicated Cortex A8 (ARMv7) 550MHz App Processor with Neon for A8 only; Hardware Vector FPU
WVGA: Dedicated Cortex A8 (ARMv7) 800MHz App Processor; Hardware Vector FPU
Google Android™ 2.2 or later
-Pahup -
Unable to launch air application after installing air application
Hi All,
I Am able to install air desktop appication but when ever I click on desktop Icon or from installed directory appication is not launching even I Am not getting any alert.
Please help me.
Thanks and Regards
Ataulla S HSame for me on my Mac. I have reinstalled and even uninstalled and reinstalled. IT DOES NOT WORK
-
Accidentally removed driver for 8600 in Macbook Air Yosemite now unable to install driver again
Please help. I accidentally remove this printer for a blind child using this printer exclusively. Now when I downloaded the software for the 8600 All in One it does not show up the printer at all. What can I do? Thanks
Hi @PhillipK7,
Welcome to the HP Forums!
I noticed that you are unable to install the driver for your HP Officejet 8600, on Mac OS X 10.10. I am happy to look into this for you!
How is the printer connected? Wireless or USB?
Are you able to make copies with the printer? Copying a Multipage Original.
In the meantime, I would suggest going through this guide, 'Printer is offline' Message Displays on the Computer and the Printer Does Not Print: Mac OS X, and follow the steps for OS X v10.8 Mountain Lion and OS X v10.9 Mavericks.
Hope this gets you connected again, and have a good day!
“Please click the Thumbs up icon below to thank me for responding.”
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping! -
Unable to run Air or Install anew
Machine:
mid-2010 macbook pro 15"
OS:
Mac OSX v.10.7.2 (Lion)
Tried to download Muse (1/17/2012)or run Air-based help (for Vectorworks) (earlier) would not work. (Adobe.com reported "Plugin-failed")
Tried installing Air new, reports "will not work requires a version of Air you do not have"
Tried running Air Uninstaller (version 1.?) did not run.
Please Help.
INFO:
Air version installed is:
3.0.0.4080
System Log references to Adobe Air are:
3.0.0.4080
Jan 7 07:06:37 KrispBookPro Install Amazon MP3 Uploader[667]: Installed runtime (3.0.0.4080) located at /Library/Frameworks/Adobe AIR.framework
Jan 7 07:06:38 KrispBookPro Adobe AIR Application Installer[673]: Application Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
Jan 7 07:06:38 KrispBookPro Adobe AIR Application Installer[673]: Commandline is: "/Volumes/Install Amazon MP3 Uploader/Install Amazon MP3 Uploader.app/Contents/Resources/Amazon MP3 Uploader"
Jan 7 07:06:38 KrispBookPro Adobe AIR Application Installer[673]: Installed runtime (3.0.0.4080) located at /Library/Frameworks/Adobe AIR.framework
Jan 7 07:06:39 KrispBookPro Adobe AIR Application Installer[673]: -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x5b5630
Jan 7 07:06:39 KrispBookPro [0x0-0x71071].com.amazon.music.uploader.installer[667]: 2012-01-07 07:06:39.526 Adobe AIR Application Installer[673:707] -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x5b5630
Jan 7 07:06:43 KrispBookPro ReportCrash[675]: Saved crash report for Adobe AIR Application Installer[673] version 3.0 (3.0.0.4080) to /Users/kvavrek/Library/Logs/DiagnosticReports/Adobe AIR Application Installer_2012-01-07-070643_KrispBookPro.crash
Jan 9 13:17:03 KrispBookPro SubmitDiagInfo[776]: Submitted crash report: file://localhost/Users/kvavrek/Library/Logs/DiagnosticReports/Adobe%20AIR%20Application%2 0Installer_2012-01-07-070643_KrispBookPro.crash
Jan 17 07:21:52 KrispBookPro Adobe AIR Application Installer[3545]: Application Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
Jan 17 07:21:52 KrispBookPro Adobe AIR Application Installer[3545]: Commandline is: -playerVersion=11,1,102,55 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -url http://download.macromedia.com/pub/labs/muse/muse_p05-1_install.air
Jan 17 07:21:52 KrispBookPro Adobe AIR Application Installer[3545]: Installed runtime (3.0.0.4080) located at /Library/Frameworks/Adobe AIR.framework
Jan 17 07:21:53 KrispBookPro Adobe AIR Application Installer[3545]: -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x382380
Jan 17 07:21:53 KrispBookPro [0x0-0xba0ba].com.apple.Safari[1754]: 2012-01-17 07:21:53.335 Adobe AIR Application Installer[3545:707] -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x382380
Jan 17 07:21:55 KrispBookPro ReportCrash[3540]: Saved crash report for Adobe AIR Application Installer[3545] version 3.0 (3.0.0.4080) to /Users/kvavrek/Library/Logs/DiagnosticReports/Adobe AIR Application Installer_2012-01-17-072155_KrispBookPro.crash
Jan 17 11:01:52 KrispBookPro Adobe AIR Application Installer[3581]: Application Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
Jan 17 11:01:52 KrispBookPro Adobe AIR Application Installer[3581]: Commandline is: -playerVersion=11,1,102,55 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -url http://download.macromedia.com/pub/labs/muse/muse_p05-1_install.air
Jan 17 11:01:52 KrispBookPro Adobe AIR Application Installer[3581]: Installed runtime (3.0.0.4080) located at /Library/Frameworks/Adobe AIR.framework
Jan 17 11:01:54 KrispBookPro ReportCrash[3583]: Saved crash report for Adobe AIR Application Installer[3581] version 3.0 (3.0.0.4080) to /Users/kvavrek/Library/Logs/DiagnosticReports/Adobe AIR Application Installer_2012-01-17-110154_KrispBookPro.crash
Jan 17 11:05:47 KrispBookPro Adobe AIR Installer[3601]: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
Jan 17 11:05:47 KrispBookPro Adobe AIR Installer[3601]: Commandline is: -installupdatecheck
Jan 17 11:05:47 KrispBookPro Adobe AIR Installer[3601]: Installed runtime (3.0.0.4080) located at /Library/Frameworks/Adobe AIR.framework
Jan 17 11:05:49 KrispBookPro ReportCrash[3602]: Saved crash report for Adobe AIR Installer[3601] version 3.0 (3.0.0.4080) to /Users/kvavrek/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-01-17-110549_KrispBookPro.crash
Jan 17 11:05:54 KrispBookPro Adobe AIR Application Installer[3604]: Application Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
Jan 17 11:05:54 KrispBookPro Adobe AIR Application Installer[3604]: Commandline is: -psn_0_950504
Jan 17 11:05:54 KrispBookPro Adobe AIR Application Installer[3604]: Installed runtime (3.0.0.4080) located at /Library/Frameworks/Adobe AIR.framework
Jan 17 11:05:55 KrispBookPro com.apple.launchd.peruser.501[281] ([0x0-0xe80e8].com.adobe.air.ApplicationInstaller[3604]): Job appears to have crashed: Segmentation fault: 11
Jan 17 11:05:55 KrispBookPro ReportCrash[3602]: Saved crash report for Adobe AIR Application Installer[3604] version 3.0 (3.0.0.4080) to /Users/kvavrek/Library/Logs/DiagnosticReports/Adobe AIR Application Installer_2012-01-17-110555_KrispBookPro.crash
Jan 17 11:08:12 KrispBookPro Adobe AIR Installer[3630]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86
Jan 17 11:08:12 KrispBookPro Adobe AIR Installer[3630]: Commandline is: -psn_0_991474
Jan 17 11:08:12 KrispBookPro Adobe AIR Installer[3630]: Installed runtime (3.0.0.4080) located at /Library/Frameworks/Adobe AIR.framework
Jan 17 11:08:13 KrispBookPro Adobe AIR Installer[3630]: -[NSTrackingArea backingScaleFactor]: unrecognized selector sent to instance 0x348d90
Jan 17 11:08:29 KrispBookPro com.apple.launchd.peruser.501[281] ([0x0-0xf20f2].com.adobe.air.Installer[3630]): Job appears to have crashed: Bus error: 10
Jan 17 11:08:30 KrispBookPro ReportCrash[3633]: Saved crash report for Adobe AIR Installer[3630] version 3.1 (3.1.0.4880) to /Users/kvavrek/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-01-17-110830_KrispBookPro.crashI'm sorry you've run into this crash. Could you try updating to 10.7.3 and see if the install works? Please see this post for more details:
Attention Mac 10.7.2 users that are crashing with Adobe AIR - SOLUTION
Thanks,
Chris -
Unable to Install Photoshop CS5 on Windows 8
I'm unable to install Photoshop CS5 on Windows 8. A copy of the installation log is listed below. The first time I tried installing, I had Norton 360 enabled, right-clicked the DVD-ROM drive and selected to execute the installer. It failed at about 5%. Then, I uninstalled Photoshop CS5 and uninstalled Adobe AIR, disabled Norton 360, ran the Creative Suite Cleanup Tool, and then rebooted back into Safe Mode. This time, I browsed the DVD-ROM drive, right-clicked on the set-up.exe file and selected Run As Administrator. Same thing as before. It failed at 5%. Does anyone have any suggestions? Thanks.
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 60 error(s), 56 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: The following payload errors were found during install:
ERROR: - Adobe CSXS Infrastructure CS5: Install failed
ERROR: - Microsoft_VC90_ATL_x86: Install failed
ERROR: - Adobe Media Player: Install failed
ERROR: - Adobe Linguistics CS5 x64: Install failed
ERROR: - Microsoft_VC90_CRT_x86: Install failed
ERROR: - Adobe Photoshop CS5 Support: Install failed
ERROR: - Adobe Bridge CS5: Install failed
ERROR: - Microsoft_VC80_ATL_x86: Install failed
ERROR: - Recommended Common Fonts Installation x64: Install failed
ERROR: - AdobePDFL x64 CS5: Install failed
ERROR: - DeviceCentral_DeviceCentral3LP-en_US: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86_x64: Install failed
ERROR: - Adobe XMP Panels CS5: Install failed
ERROR: - Photoshop Camera Raw: Install failed
ERROR: - AdobeColorCommonSetCMYK: Install failed
ERROR: - Adobe Mini Bridge CS5: Install failed
ERROR: - Microsoft_VC80_CRT_x86_x64: Install failed
ERROR: - Adobe Photoshop CS5 English Language Pack_x64_AdobePhotoshop12-en_US_x64: Install failed
ERROR: - AdobeColorJA CS5: Install failed
ERROR: - Adobe ReviewPanel CS5: Install failed
ERROR: - Photoshop Camera Raw (64 bit): Install failed
ERROR: - Microsoft_VC90_MFC_x86: Install failed
ERROR: - Adobe Photoshop CS5 Core_x64: Failed due to Language Pack installation failure
ERROR: - Adobe Photoshop CS5 English Language Pack_AdobePhotoshop12-en_US: Install failed
ERROR: - Suite Shared Configuration CS5: Install failed
ERROR: - Adobe Linguistics CS5: Install failed
ERROR: - PDF Settings CS5: Install failed
ERROR: - DeviceCentral: Failed due to Language Pack installation failure
ERROR: - AdobeColorEU CS5: Install failed
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - AdobeColorVideoProfilesCS CS5: Install failed
ERROR: - AdobeColorCommonSetRGB: Install failed
ERROR: - Adobe Player for Embedding x64: Install failed
ERROR: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure
ERROR: - Required Common Fonts Installation x64: Install failed
ERROR: - Microsoft_VC90_ATL_x86_x64: Install failed
ERROR: - Adobe CSXS Extensions CS5: Install failed
ERROR: - Microsoft_VC80_ATL_x86_x64: Install failed
ERROR: - AdobeOutputModule: Install failed
ERROR: - Microsoft_VC90_CRT_x86_x64: Install failed
ERROR: - Microsoft_VC80_CRT_x86: Install failed
ERROR: - AdobeCMaps x64 CS5: Install failed
ERROR: - AdobeTypeSupport x64 CS5: Install failed
ERROR: - Microsoft_VC90_MFC_x86_x64: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed
ERROR: - AdobePDFL CS5: Install failed
ERROR: - AdobeCMaps CS5: Install failed
ERROR: - Microsoft_VC80_MFC_x86_x64: Install failed
ERROR: - Required Common Fonts Installation: Install failed
ERROR: - Adobe SwitchBoard 2.0: Install failed
ERROR: - Microsoft_VC80_MFC_x86: Install failed
ERROR: - AdobeColorNA CS5: Install failed
ERROR: - AdobeColorPhotoshop CS5: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: - Recommended Common Fonts Installation: Install failed
ERROR: - Adobe Extension Manager CS5: Install failed
ERROR: - Adobe ExtendScript Toolkit CS5: Install failed
ERROR: - Adobe AIR: Install failedTry http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
-
T510 unable to install the Nvidia NVS3100 under XP
Hi for some reason we had to install windows XP instead of windows 7 on a T510 with the NVS3100 video card;
I'm unable to install the Nvidia driver 6md136ww.exe! The program gives me an error cannot find the driver for your hardware.
I really need help.
ref:
PCI\VEN_10DE&DEV_0A6C&SUBSYS_21D817AA&REV_A2\4&26E957CF&0&0008
T510
4313-cto
Solved!
Go to Solution.Hi and welcome to the forum!
Do you have Nvidia Optimus model or just plain Nvidia with switchable graphics? See this support page, verify and then let us know.
Keep us posted.
Edit: Also, did you change switchable to discrete in the BIOS before installing the driver? I don't believe XP supports switchable graphics, further is your XP updated to SP3? This is a requirement.
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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Cannot Install Air on Windows 7
I
am unable to install Adobe Air on my Hp Pavilion laptop which is
running Windows 7 x64. I have tried many of the suggestions in this forum but nothing has helped so far. I have listed the log file and MSI log in case anyone can see what is going wrong. There are errors reported in both log files but I dont know what I nee to do to fix them.
AIR Install log file...
[2011-08-14:10:27:36] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-08-14:10:27:36] Commandline is:
[2011-08-14:10:27:36] No installed runtime detected
[2011-08-14:10:27:39] Relaunching with elevation
[2011-08-14:10:27:39] Launching subprocess with commandline c:\users\pauline\appdata\local\temp\airc83e.tmp\adobe air installer.exe -ei
[2011-08-14:10:27:39] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-08-14:10:27:39] Commandline is: -stdio \\.\pipe\AIR_5380_0 -ei
[2011-08-14:10:27:39] No installed runtime detected
[2011-08-14:10:27:39] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-08-14:10:27:39] Installing msi at c:\users\pauline\appdata\local\temp\airc83e.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-08-14:10:27:40] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-08-14:10:27:40] Rolling back install of c:\users\pauline\appdata\local\temp\airc83e.tmp\setup.msi
[2011-08-14:10:27:40] Rollback complete
[2011-08-14:10:27:40] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-08-14:10:27:40] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-08-14:10:27:40] Runtime Installer end with exit code 7
[2011-08-14:10:27:43] Runtime Installer end with exit code 7
[2011-08-14:10:33:19] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-08-14:10:33:19] Commandline is:
[2011-08-14:10:33:19] No installed runtime detected
[2011-08-14:10:33:21] Relaunching with elevation
[2011-08-14:10:33:21] Launching subprocess with commandline c:\users\pauline\appdata\local\temp\air80b.tmp\adobe air installer.exe -ei
[2011-08-14:10:33:21] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-08-14:10:33:21] Commandline is: -stdio \\.\pipe\AIR_6488_0 -ei
[2011-08-14:10:33:21] No installed runtime detected
[2011-08-14:10:33:22] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-08-14:10:33:22] Installing msi at c:\users\pauline\appdata\local\temp\air80b.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-08-14:10:33:22] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-08-14:10:33:22] Rolling back install of c:\users\pauline\appdata\local\temp\air80b.tmp\setup.msi
[2011-08-14:10:33:22] Rollback complete
[2011-08-14:10:33:22] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-08-14:10:33:22] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-08-14:10:33:22] Runtime Installer end with exit code 7
[2011-08-14:10:33:24] Runtime Installer end with exit code 7
MSI Log...
=== Verbose logging started: 14/08/2011 10:33:22 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\Users\Pauline\appdata\local\temp\air80b.tmp\adobe air installer.exe ===
MSI (c) (94:80) [10:33:22:090]: Resetting cached policy values
MSI (c) (94:80) [10:33:22:090]: Machine policy value 'Debug' is 0
MSI (c) (94:80) [10:33:22:090]: ******* RunEngine:
******* Product: c:\users\pauline\appdata\local\temp\air80b.tmp\setup.msi
******* Action:
******* CommandLine: **********
MSI (c) (94:80) [10:33:22:090]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (94:80) [10:33:22:090]: Grabbed execution mutex.
MSI (c) (94:80) [10:33:22:100]: Cloaking enabled.
MSI (c) (94:80) [10:33:22:100]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (94:80) [10:33:22:100]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (14:F0) [10:33:22:110]: Running installation inside multi-package transaction c:\users\pauline\appdata\local\temp\air80b.tmp\setup.msi
MSI (s) (14:F0) [10:33:22:110]: Grabbed execution mutex.
MSI (s) (14:D4) [10:33:22:110]: Resetting cached policy values
MSI (s) (14:D4) [10:33:22:110]: Machine policy value 'Debug' is 0
MSI (s) (14:D4) [10:33:22:110]: ******* RunEngine:
******* Product: c:\users\pauline\appdata\local\temp\air80b.tmp\setup.msi
******* Action:
******* CommandLine: **********
MSI (s) (14:D4) [10:33:22:110]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (14:D4) [10:33:22:110]: Setting cached product context: User non-assigned for product: 2E27C1FFC30259E4D8423715692DE940
MSI (s) (14:D4) [10:33:22:110]: Using cached product context: User non-assigned for product: 2E27C1FFC30259E4D8423715692DE940
MSI (s) (14:D4) [10:33:22:110]: Setting cached product context: machine assigned for product: 000021599B0090400100000000F01FEC
MSI (s) (14:D4) [10:33:22:110]: Using cached product context: machine assigned for product: 000021599B0090400100000000F01FEC
MSI (s) (14:D4) [10:33:22:110]: Setting cached product context: machine assigned for product: 00004109500200000000000000F01FEC
MSI (s) (14:D4) [10:33:22:110]: Using cached product context: machine assigned for product: 00004109500200000000000000F01FEC
MSI (s) (14:D4) [10:33:22:110]: Setting cached product context: machine assigned for product: 032440EF5AC97F34B985A55C2AA8F133
MSI (s) (14:D4) [10:33:22:110]: Using cached product context: machine assigned for product: 032440EF5AC97F34B985A55C2AA8F133
MSI (s) (14:D4) [10:33:22:110]: Setting cached product context: machine assigned for product: 0694AF70830BBE9498B1F95939A05A44
MSI (s) (14:D4) [10:33:22:110]: Using cached product context: machine assigned for product: 0694AF70830BBE9498B1F95939A05A44
MSI (s) (14:D4) [10:33:22:110]: Setting cached product context: machine assigned for product: 076CFAAAB965F2A4284B2449E5D03EFE
MSI (s) (14:D4) [10:33:22:110]: Using cached product context: machine assigned for product: 076CFAAAB965F2A4284B2449E5D03EFE
MSI (s) (14:D4) [10:33:22:110]: Setting cached product context: machine assigned for product: 08C1B278CE8313A42AC5898002959300
MSI (s) (14:D4) [10:33:22:110]: Using cached product context: machine assigned for product: 08C1B278CE8313A42AC5898002959300
MSI (s) (14:D4) [10:33:22:110]: Setting cached product context: machine assigned for product: 0D756077321A70C3E844C138CE981581
MSI (s) (14:D4) [10:33:22:110]: Using cached product context: machine assigned for product: 0D756077321A70C3E844C138CE981581
MSI (s) (14:D4) [10:33:22:110]: Setting cached product context: machine assigned for product: 1007C6B46D7C017319E3B52CF3EC196E
MSI (s) (14:D4) [10:33:22:110]: Using cached product context: machine assigned for product: 1007C6B46D7C017319E3B52CF3EC196E
MSI (s) (14:D4) [10:33:22:110]: Setting cached product context: machine assigned for product: 1A74D29ED72DA0343886B0FA9D6505D7
MSI (s) (14:D4) [10:33:22:110]: Using cached product context: machine assigned for product: 1A74D29ED72DA0343886B0FA9D6505D7
MSI (s) (14:D4) [10:33:22:110]: Setting cached product context: machine assigned for product: 1D034B0FAA6BD374B960AAD30DF10D8B
MSI (s) (14:D4) [10:33:22:110]: Using cached product context: machine assigned for product: 1D034B0FAA6BD374B960AAD30DF10D8B
MSI (s) (14:D4) [10:33:22:110]: Setting cached product context: machine assigned for product: 2350B7483E55FAA4D8B73E1A7ADC715E
MSI (s) (14:D4) [10:33:22:110]: Using cached product context: machine assigned for product: 2350B7483E55FAA4D8B73E1A7ADC715E
MSI (s) (14:D4) [10:33:22:110]: Setting cached product context: machine assigned for product: 26ABA8B10F47DE741BC84A13825E198B
MSI (s) (14:D4) [10:33:22:110]: Using cached product context: machine assigned for product: 26ABA8B10F47DE741BC84A13825E198B
MSI (s) (14:D4) [10:33:22:110]: Setting cached product context: machine assigned for product: 26CEF00243C306D4C98ECE73E2100CF8
MSI (s) (14:D4) [10:33:22:110]: Using cached product context: machine assigned for product: 26CEF00243C306D4C98ECE73E2100CF8
MSI (s) (14:D4) [10:33:22:110]: Setting cached product context: machine assigned for product: 2C1A65825C073CE4FA7F5E5BE155032A
MSI (s) (14:D4) [10:33:22:110]: Using cached product context: machine assigned for product: 2C1A65825C073CE4FA7F5E5BE155032A
MSI (s) (14:D4) [10:33:22:110]: Setting cached product context: machine assigned for product: 389F20921C4BAB448BD5C5D6252E4C14
MSI (s) (14:D4) [10:33:22:110]: Using cached product context: machine assigned for product: 389F20921C4BAB448BD5C5D6252E4C14
MSI (s) (14:D4) [10:33:22:110]: Setting cached product context: machine assigned for product: 38E1FB04BE028D11795C00905C206085
MSI (s) (14:D4) [10:33:22:110]: Using cached product context: machine assigned for product: 38E1FB04BE028D11795C00905C206085
MSI (s) (14:D4) [10:33:22:110]: Setting cached product context: machine assigned for product: 3D04254D3B6B9FF42B3445CE3E1E0066
MSI (s) (14:D4) [10:33:22:110]: Using cached product context: machine assigned for product: 3D04254D3B6B9FF42B3445CE3E1E0066
MSI (s) (14:D4) [10:33:22:110]: Setting cached product context: machine assigned for product: 42C6FBF1DF1C10144AB2C065F4E9E897
MSI (s) (14:D4) [10:33:22:110]: Using cached product context: machine assigned for product: 42C6FBF1DF1C10144AB2C065F4E9E897
MSI (s) (14:D4) [10:33:22:110]: Setting cached product context: machine assigned for product: 4314AE291D01A814191EA5403531A183
MSI (s) (14:D4) [10:33:22:110]: Using cached product context: machine assigned for product: 4314AE291D01A814191EA5403531A183
MSI (s) (14:D4) [10:33:22:110]: Setting cached product context: machine assigned for product: 45B438B3B4CE2E84FB6C30FFD50AF626
MSI (s) (14:D4) [10:33:22:110]: Using cached product context: machine assigned for product: 45B438B3B4CE2E84FB6C30FFD50AF626
MSI (s) (14:D4) [10:33:22:110]: Setting cached product context: machine assigned for product: 4A4869755DDD3AC4E98AB77E9D95D34B
MSI (s) (14:D4) [10:33:22:110]: Using cached product context: machine assigned for product: 4A4869755DDD3AC4E98AB77E9D95D34B
MSI (s) (14:D4) [10:33:22:110]: Setting cached product context: machine assigned for product: 4A9D4F432C248434EB4F5E358C54947E
MSI (s) (14:D4) [10:33:22:110]: Using cached product context: machine assigned for product: 4A9D4F432C248434EB4F5E358C54947E
MSI (s) (14:D4) [10:33:22:110]: Setting cached product context: machine assigned for product: 4E42866C3BBC1584BBF38EFC6D539032
MSI (s) (14:D4) [10:33:22:110]: Using cached product context: machine assigned for product: 4E42866C3BBC1584BBF38EFC6D539032
MSI (s) (14:D4) [10:33:22:110]: Setting cached product context: machine assigned for product: 4EA42A62D9304AC4784BF238120622FF
MSI (s) (14:D4) [10:33:22:110]: Using cached product context: machine assigned for product: 4EA42A62D9304AC4784BF238120622FF
MSI (s) (14:D4) [10:33:22:110]: Setting cached product context: machine assigned for product: 4EA42A62D9304AC4784BF268140622FF
MSI (s) (14:D4) [10:33:22:110]: Using cached product context: machine assigned for product: 4EA42A62D9304AC4784BF268140622FF
MSI (s) (14:D4) [10:33:22:110]: Setting cached product context: machine assigned for product: 4EE8B9B9BDE22C14FAE2367ED573DCFD
MSI (s) (14:D4) [10:33:22:110]: Using cached product context: machine assigned for product: 4EE8B9B9BDE22C14FAE2367ED573DCFD
MSI (s) (14:D4) [10:33:22:110]: Setting cached product context: machine assigned for product: 52744B0D6663D294EB6F85A741DBB99D
MSI (s) (14:D4) [10:33:22:110]: Using cached product context: machine assigned for product: 52744B0D6663D294EB6F85A741DBB99D
MSI (s) (14:D4) [10:33:22:110]: Setting cached product context: machine assigned for product: 53A4D966B6414134981FA13C7D8B3876
MSI (s) (14:D4) [10:33:22:110]: Using cached product context: machine assigned for product: 53A4D966B6414134981FA13C7D8B3876
MSI (s) (14:D4) [10:33:22:110]: Setting cached product context: machine assigned for product: 55565908215A0914C9DA0B003CD6B6B6
MSI (s) (14:D4) [10:33:22:110]: Using cached product context: machine assigned for product: 55565908215A0914C9DA0B003CD6B6B6
MSI (s) (14:D4) [10:33:22:120]: Setting cached product context: machine assigned for product: 5E16A70DC95AC334CBDB2220F52A82B7
MSI (s) (14:D4) [10:33:22:120]: Using cached product context: machine assigned for product: 5E16A70DC95AC334CBDB2220F52A82B7
MSI (s) (14:D4) [10:33:22:120]: Setting cached product context: machine assigned for product: 60EA627A3AAA1D34783E075F0113F440
MSI (s) (14:D4) [10:33:22:120]: Using cached product context: machine assigned for product: 60EA627A3AAA1D34783E075F0113F440
MSI (s) (14:D4) [10:33:22:120]: Setting cached product context: machine assigned for product: 6116D6C8427B0184F8D20D746E7B6DE8
MSI (s) (14:D4) [10:33:22:120]: Using cached product context: machine assigned for product: 6116D6C8427B0184F8D20D746E7B6DE8
MSI (s) (14:D4) [10:33:22:120]: Setting cached product context: machine assigned for product: 67D6ECF5CD5FBA732B8B22BAC8DE1B4D
MSI (s) (14:D4) [10:33:22:120]: Using cached product context: machine assigned for product: 67D6ECF5CD5FBA732B8B22BAC8DE1B4D
MSI (s) (14:D4) [10:33:22:120]: Setting cached product context: machine assigned for product: 68AB67CA7DA7FFFFB7449A0100000010
MSI (s) (14:D4) [10:33:22:120]: Using cached product context: machine assigned for product: 68AB67CA7DA7FFFFB7449A0100000010
MSI (s) (14:D4) [10:33:22:120]: Setting cached product context: machine assigned for product: 692203C692165214F96D1288CE8D18E4
MSI (s) (14:D4) [10:33:22:120]: Using cached product context: machine assigned for product: 692203C692165214F96D1288CE8D18E4
MSI (s) (14:D4) [10:33:22:120]: Setting cached product context: machine assigned for product: 6E815EB96CCE9A53884E7857C57002F0
MSI (s) (14:D4) [10:33:22:120]: Using cached product context: machine assigned for product: 6E815EB96CCE9A53884E7857C57002F0
MSI (s) (14:D4) [10:33:22:120]: Setting cached product context: machine assigned for product: 761B3BDFAF4FD16479F68236405AB7A2
MSI (s) (14:D4) [10:33:22:120]: Using cached product context: machine assigned for product: 761B3BDFAF4FD16479F68236405AB7A2
MSI (s) (14:D4) [10:33:22:120]: Using cached product context: machine assigned for product: 761B3BDFAF4FD16479F68236405AB7A2
MSI (s) (14:D4) [10:33:22:120]: Using cached product context: machine assigned for product: 761B3BDFAF4FD16479F68236405AB7A2
MSI (s) (14:D4) [10:33:22:120]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (14:D4) [10:33:22:120]: User policy value 'DisableMedia' is 0
MSI (s) (14:D4) [10:33:22:120]: Machine policy value 'AllowLockdownMedia' is 1
MSI (s) (14:D4) [10:33:22:120]: SOURCEMGMT: Looking for sourcelist for product {FDB3B167-F4FA-461D-976F-286304A57B2A}
MSI (s) (14:D4) [10:33:22:120]: Using cached product context: machine assigned for product: 761B3BDFAF4FD16479F68236405AB7A2
MSI (s) (14:D4) [10:33:22:120]: SOURCEMGMT: Adding {FDB3B167-F4FA-461D-976F-286304A57B2A}; to potential sourcelist list (pcode;disk;relpath).
MSI (s) (14:D4) [10:33:22:120]: Using cached product context: machine assigned for product: 761B3BDFAF4FD16479F68236405AB7A2
MSI (s) (14:D4) [10:33:22:120]: SOURCEMGMT: Now checking product {FDB3B167-F4FA-461D-976F-286304A57B2A}
MSI (s) (14:D4) [10:33:22:120]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
MSI (s) (14:D4) [10:33:22:120]: SOURCEMGMT: Trying source c:\users\pauline\appdata\local\temp\airbf96.tmp\.
MSI (s) (14:D4) [10:33:22:120]: Note: 1: 2203 2: c:\users\pauline\appdata\local\temp\airbf96.tmp\setup.msi 3: -2147287037
MSI (s) (14:D4) [10:33:22:120]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
MSI (s) (14:D4) [10:33:22:120]: Note: 1: 1706 2: -2147483647 3: setup.msi
MSI (s) (14:D4) [10:33:22:120]: SOURCEMGMT: Processing net source list.
MSI (s) (14:D4) [10:33:22:120]: Note: 1: 1706 2: -2147483647 3: setup.msi
MSI (s) (14:D4) [10:33:22:120]: SOURCEMGMT: Processing media source list.
MSI (s) (14:D4) [10:33:22:120]: Note: 1: 2203 2: 3: -2147287037
MSI (s) (14:D4) [10:33:22:120]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
MSI (s) (14:D4) [10:33:22:120]: Note: 1: 1706 2: -2147483647 3: setup.msi
MSI (s) (14:D4) [10:33:22:120]: SOURCEMGMT: Processing URL source list.
MSI (s) (14:D4) [10:33:22:120]: Note: 1: 1402 2: UNKNOWN\URL 3: 2
MSI (s) (14:D4) [10:33:22:120]: Note: 1: 1706 2: -2147483647 3: setup.msi
MSI (s) (14:D4) [10:33:22:120]: Note: 1: 1706 2: 3: setup.msi
MSI (s) (14:D4) [10:33:22:120]: Using cached product context: machine assigned for product: 761B3BDFAF4FD16479F68236405AB7A2
MSI (s) (14:D4) [10:33:22:120]: SOURCEMGMT: Now checking product {FDB3B167-F4FA-461D-976F-286304A57B2A}
MSI (s) (14:D4) [10:33:22:120]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
MSI (s) (14:D4) [10:33:22:120]: SOURCEMGMT: Trying source c:\users\pauline\appdata\local\temp\airbf96.tmp\.
MSI (s) (14:D4) [10:33:22:120]: Note: 1: 2203 2: c:\users\pauline\appdata\local\temp\airbf96.tmp\setup.msi 3: -2147287037
MSI (s) (14:D4) [10:33:22:120]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
MSI (s) (14:D4) [10:33:22:120]: Note: 1: 1706 2: -2147483647 3: setup.msi
MSI (s) (14:D4) [10:33:22:120]: Note: 1: 1706 2: 3: setup.msi
MSI (s) (14:D4) [10:33:22:120]: SOURCEMGMT: Failed to resolve source
MSI (s) (14:D4) [10:33:22:120]: MainEngineThread is returning 1612
MSI (s) (14:F0) [10:33:22:130]: User policy value 'DisableRollback' is 0
MSI (s) (14:F0) [10:33:22:130]: Machine policy value 'DisableRollback' is 0
MSI (s) (14:F0) [10:33:22:130]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (14:F0) [10:33:22:130]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (14:F0) [10:33:22:130]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (14:F0) [10:33:22:130]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (14:F0) [10:33:22:130]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (14:F0) [10:33:22:130]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (14:F0) [10:33:22:130]: Restoring environment variables
MSI (c) (94:80) [10:33:22:130]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (94:80) [10:33:22:130]: MainEngineThread is returning 1612
=== Verbose logging stopped: 14/08/2011 10:33:22 ===
Thanks
TonyThanks for the prompt reply Chris.
I ran the Microsoft Fixit at the link you provided and it has cured the problem. When asked if I wanted to fix install problems or uninstall problems, I chose Uninstall problems as Adobe Air was (sort of) on my PC. The utiity found a number of corrupt registry entries and fixed them automatically.
Thanks very much - I'm a happy man!
Tony -
Error Installing AIR 1.5.3 app on Vista Business
Hiya,
Unable to install an AIR 1.5.3 app on a Vista Business, cribs about the file being corrupt/damaged.
The same installer appears to install without any errors on Windows XP SP1 & SP2, Windows 7.
Any Ideas...
Many Thanks
Follows is the installation log...
Starting app install of file:///H:/Temp%20Files/TestApp.air
UI SWF load is complete
UI initialized
Unpackaging to C:\Users\Klem\AppData\Local\Temp\fla3A13.tmp
unpackaging is complete
application is bound to side-by-side version 1.0
application is bound to this version of the runtime
app id com.blah.TestApp
pub id 0D7DF9FDC8D22E042E344B4E5EF89B22F15E27B5.1
Application not located
Waiting for user confirmation
User confirmed action: install
creating native installer in: C:\Users\Klem\AppData\Local\Temp\flaE9C3.tmp
native installer creation complete
Starting install
Destination for installed application is C:\Program Files
stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
stateInstallingWithElevation: enter install
stateInstallingWithElevation: c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files\Common Files" -silent -logToStdout -url -location "C:\Program Files" -desktopShortcut -programMenu file:///H:/Temp%20Files/TestApp.air
subinstaller: Starting silent app install of file:///H:/Temp%20Files/TestApp.air
subinstaller: UI SWF load is complete
subinstaller: UI initialized
subinstaller: Unpackaging to C:\Users\administrator\AppData\Local\Temp\fla5B59.tmp
subinstaller: failed while unpackaging: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2032" errorID=2032]
Failed during elevated install: error 5005 Error #2032
starting cleanup of temporary files
application installer exitingIt appears AIR does not like installation from a mapped network on Vista.
Installing from a CD / USB storage or from a local copy seems to resolve this issue.
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