Unable to install any .air (media player, log analyzer...)

Hi all,
I tried unsuccessfully for three days to install PS CS5 : reboot without BSOD, no windows logs.
Seeking the origin of the problem I discovered that installing Adobe Media Player 1.7 with .air immediately caused the same problem (crash, reboot).
Unfortunately the installation of Adobe log analyzer also causes the same crash/reboot !
If the tool to solve the problems causing the same problems... what can I do ?
I am an happy user of CS4.
Windows XP SP3 2Go RAM
Help me please.
Bonsoir de Paris.

Hi 1Albert, So glad to hear that's working for you
Yes, some of the older Macs take a little investigation and tweaks like you say, to find the right software to get it working.
Thanks for posting back and marking your thread as answered. Your thread, as others is helpful for all users of those Macs.
Regards,
eidnolb

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Cant install ANY air apps on windows

im developing soft for a client and it wont install on his machine! his machine wont install ANY air apps! ive tried unstalling and reinstalling both flash and air with no success, also tried deleting the temp folder and still does not work! its a windows xp pc and here is the app install log
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UI SWF load is complete
UI initialized
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starting cleanup of temporary files
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Performing runtime install
UI SWF load is complete
UI initialized
starting user confirmation
Version of this installer: 1.5.2.8870
Installation type: new
starting install
Scheduling runtime installation operations
uninstall scheduled for 1.0.4, 1.0.6, 1.0.5
Installed Product GUID: is same:false
Beginning runtime installation
Beginning install
Installing c:\tmp\airad.tmp\setup.msi
Copying C:\TMP\AIRAD.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
Copying C:\TMP\AIRAD.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
Execution complete; beginning commit phase
Commit complete
install complete
begin quitting

AIR seems to install but won't install any AIR apps

I installed AIR on Windows 7 64-bit Enterprise Edition, and it seems to install OK (no error messages). But when I go to install an AIR app (Yammer desktop in this case) it will not install the app and I never see the installer come up. This is a new computer that never had AIR on it. First I went ot the Yammer site to load the app there, as I did on my XP computer. The install started, but hung up. I was at work, so I let it sit for a few hours, but it was still hung. I then rebooted and tried to install using the offline installer. It seemed to install, but won't install any AIR apps. I have uninstalled/reinstalled AIR and Yammer but no change. I also tried uninistalling using the MS FixIt utility, but no difference. AIR seems installed but if I go to the Yammer web site, it tries to install AIR again. Log below.
[2012-02-29:10:40:34] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-02-29:10:40:34] Commandline is:
[2012-02-29:10:40:34] No installed runtime detected
[2012-02-29:10:40:42] Relaunching with elevation
[2012-02-29:10:40:42] Launching subprocess with commandline c:\users\ti905568\appdata\local\temp\airadbf.tmp\adobe air installer.exe -ei
[2012-02-29:10:40:42] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-02-29:10:40:42] Commandline is: -stdio \\.\pipe\AIR_1448_0 -ei
[2012-02-29:10:40:42] No installed runtime detected
[2012-02-29:10:40:42] Starting silent runtime install. Installing runtime version 3.1.0.4880
[2012-02-29:10:40:42] Installing msi at c:\users\ti905568\appdata\local\temp\airadbf.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2012-02-29:10:40:44] Runtime Installer end with exit code 0
[2012-02-29:10:40:45] Elevated install completed
[2012-02-29:10:41:04] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-02-29:10:41:04] Commandline is: "D:\UserData\TI905568\My Documents\Downloads\Yammer.air"
[2012-02-29:10:41:04] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-02-29:10:50:08] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-02-29:10:50:08] Commandline is: "D:\UserData\TI905568\My Documents\Downloads\Yammer.air"
[2012-02-29:10:50:08] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
Any help would be appreciated.
Tom

Hi Tom,
Would you be willing to do a desktop sharing session with me so I can take a look at what is happening with your system? If so, please contact me at [email protected] If you want to try something immediately, I'd recommend creating a new, temporary, user account and seeing if you can install Yammer there. If so, log back into your normal account and try launching the installed Yammer app.
Thanks,
Chris

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I am unable to install any updates on my MBA with OS X 10.7.2. They all result in "An unexpected error occured". I have tried with lots of different updates, firware update, Lion update etc with the same result.
Any ideas?

The code below is from trying to install update "Airport Utility" version 6.0 from The standard OS X Software Update function. The user (me) is prompted with "An unexpected error occured". I have tried with EFI Firmware, Max OS X Update combined 10.7.3, All packages. The result is allways the same.
Thanks, Jesper
Feb 21 08:57:57 Jespers-MacBook-Air Software Update[259]: JS: 10.7.2
Feb 21 08:57:58 Jespers-MacBook-Air Software Update[259]: JS: 10.7.2
Feb 21 08:57:58 Jespers-MacBook-Air diskmanagementd[278]: DM ->T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: inHostDiskUDS=0x103c08c20=disk0s2=Macintosh HD inWhatStr=RecoveryInfoBaseSystemVersion
Feb 21 08:57:58 Jespers-MacBook-Air diskmanagementd[278]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: did get booterRecoveryUDS=0x103c08ae0=disk0s3=Recovery HD
Feb 21 08:57:58 Jespers-MacBook-Air diskmanagementd[278]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: did mount nobrowse; MP=/Volumes/Recovery HD OMS=0x7fa05b116de0
Feb 21 08:57:58 Jespers-MacBook-Air diskmanagementd[278]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: getting dict from file=/Volumes/Recovery HD/com.apple.recovery.boot/SystemVersion.plist
Feb 21 08:57:58 Jespers-MacBook-Air diskmanagementd[278]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: got dict (or NULL=will return err): oooInfoDict=0x7fa059605b60
Feb 21 08:57:58 Jespers-MacBook-Air diskmanagementd[278]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: did if-needed-best-effort unmount
Feb 21 08:57:58 Jespers-MacBook-Air diskmanagementd[278]: DM <-T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: retErr=0 outInfoDict={
              ProductBuildVersion = 11C74;
              ProductCopyright = "1983-2011 Apple Inc.";
              ProductName = "Mac OS X";
              ProductUserVisibleVersion = "10.7.2";
              ProductVersion = "10.7.2";
Feb 21 08:58:12 Jespers-MacBook-Air Software Update[259]: JS: 10.7.2
Feb 21 08:58:12 Jespers-MacBook-Air Software Update[259]: JS: Firmware is up to date.
Feb 21 08:58:12 Jespers-MacBook-Air Software Update[259]: JS: model = MacBookAir4,2
Feb 21 08:58:12 Jespers-MacBook-Air Software Update[259]: JS: 10.7.2
Feb 21 08:58:14: --- last message repeated 4 times ---
Feb 21 08:58:14 Jespers-MacBook-Air Software Update[259]: JS: Connected printer: MANUFACTURER:Samsung;MODEL:CLX-3180 Series
Feb 21 08:58:14 Jespers-MacBook-Air Software Update[259]: JS: Connected printer: MANUFACTURER:Samsung;MODEL:Samsung CLX-3180 Series
Feb 21 08:58:14 Jespers-MacBook-Air Software Update[259]: JS: Printing drivers update available for Samsung_Common. (return value 2)
Feb 21 08:58:14 Jespers-MacBook-Air Software Update[259]: JS: Connected printer: MANUFACTURER:Samsung;MODEL:CLX-3180 Series
Feb 21 08:58:14 Jespers-MacBook-Air Software Update[259]: JS: Connected printer: MANUFACTURER:Samsung;MODEL:Samsung CLX-3180 Series
Feb 21 08:58:14 Jespers-MacBook-Air Software Update[259]: JS: Printing drivers update available for Samsung_Common. (return value 2)
Feb 21 08:58:14 Jespers-MacBook-Air Software Update[270]: Acquired Lock: 503, 259, 0
Feb 21 08:58:14 Jespers-MacBook-Air Software Update[270]: Releasing Lock: 503, 259, 0
Feb 21 08:58:17 Jespers-MacBook-Air Software Update[259]: Calculated need 7324.112 MB; 19234.632 MB free; 19252.340 MB available with MTM reclaim
Feb 21 08:58:51 Jespers-MacBook-Air Software Update[259]: Calculated need 1423.282 MB; 19234.636 MB free; 19252.345 MB available with MTM reclaim
Feb 21 08:59:03 Jespers-MacBook-Air Software Update[259]: Calculated need 1393.781 MB; 19234.632 MB free; 19252.340 MB available with MTM reclaim
Feb 21 08:59:18 Jespers-MacBook-Air Software Update[259]: Calculated need 1423.282 MB; 19234.632 MB free; 19252.340 MB available with MTM reclaim
Feb 21 08:59:20 Jespers-MacBook-Air Software Update[270]: Acquired Lock: 503, 259, 0
Feb 21 08:59:51 Jespers-MacBook-Air installd[264]: PackageKit: ----- Begin install -----
Feb 21 08:59:51 Jespers-MacBook-Air installd[264]: PackageKit: request=PKInstallRequest <1 packages, destination=/>
Feb 21 08:59:51 Jespers-MacBook-Air installd[264]: PackageKit: packages=(
              "PKLeopardPackage <file://localhost/Library/Updates/041-1440/AirPortUtility.pkg>"
Feb 21 08:59:51 Jespers-MacBook-Air installd[264]: PackageKit: Skipping component "com.apple.AirPortBaseStationAgent" (1.5.5-155.2.0-155002000000000-*) because the version 1.5.5-155.7.0-155007000000000-255 is already installed at /System/Library/CoreServices/AirPort Base Station Agent.app.
Feb 21 08:59:51 Jespers-MacBook-Air installd[264]: PackageKit: Extracting file://localhost/Library/Updates/041-1440/AirPortUtility.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Feb 21 08:59:52 Jespers-MacBook-Air installd[264]: PackageKit: update_dyld_shared_cache -overlay /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root
Feb 21 08:59:55 Jespers-MacBook-Air installd[264]: PackageKit: xpchelper --rebuild-cache --overlay /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root
Feb 21 08:59:55 Jespers-MacBook-Air installd[264]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.scmLrH/Scripts/com.apple.pkg.AirPortUtility.7SWC9 k
Feb 21 08:59:56 Jespers-MacBook-Air installd[264]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “AirPortUtility.pkg”." UserInfo=0x7fc91c89f3a0 {NSFilePath=./preinstall, NSURL=file://localhost/Library/Updates/041-1440/AirPortUtility.pkg, PKInstallPackageIdentifier=com.apple.pkg.AirPortUtility, NSLocalizedDescription=An error occurred while running scripts from the package “AirPortUtility.pkg”.} {
              NSFilePath = "./preinstall";
              NSLocalizedDescription = "An error occurred while running scripts from the package \U201cAirPortUtility.pkg\U201d.";
              NSURL = "file://localhost/Library/Updates/041-1440/AirPortUtility.pkg";
              PKInstallPackageIdentifier = "com.apple.pkg.AirPortUtility";
Feb 21 08:59:56 Jespers-MacBook-Air Software Update[270]: Releasing Lock: 503, 259, 0
Feb 21 08:59:56 Jespers-MacBook-Air Software Update[259]: Error: An error occurred while running scripts from the package “AirPortUtility.pkg”. (PKInstallErrorDomain code 112)

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Message was edited by: PugetSounder

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