Unable to Install Applications - E71

my phone e71 is unable to install any of the applications
Moderator's Note: The subject was amended as the post was moved to the more appropriate board.

Where do you install the application? From the phone's memory card or via PC using PC Suite?
bbao
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Similar Messages

  • The tool was unable to install Application Server Role, Web Server (IIS) Role.

    Hi,
    After running the prerequisiteinstaller.exe of SharePoint 2013 I am getting the below error in the logs
    The tool was unable to install Application Server Role, Web Server (IIS) Role.
    Web server role,application server role  is already there in the server.
    Ran the necessary power shell commands but still not able to proceed with this error.
    Please share your inputs to cross over this issue.
    Regards,
    Sudheer
    Thanks & Regards, Sudheer

    HI Sudheer,Please check the link below that explains the solution for the same issues.
    http://expertsharepoint.blogspot.de/2014/01/the-tool-was-unable-to-install.html
    Anil Avula[Partner,MCP,MCSE,MCSA,MCTS,MCITP,MCSM] See Me At: http://expertsharepoint.blogspot.de/

  • SharePoint 2013 preinstaller error - The tool was unable to install Application Server Role, Web Server (IIS) Role.

    I have been banging my head over and over searching for the fix and nothing has worked. Google used to be my friend. I am having doubts.
    Windows 2012 Server with IIS installed during the server creation using VMware Vshpere. Here is the log from the SP prep tool.
    2014-06-23 10:13:12 - Processor architecture is (9)
    2014-06-23 10:13:12 - Reading the following string value/name...
    2014-06-23 10:13:12 - Common Startup
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
    2014-06-23 10:13:12 - The value is...
    2014-06-23 10:13:12 - C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
    2014-06-23 10:13:12 - Trying to remove the startup task if there is any.
    2014-06-23 10:13:12 - C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\SharePointServerPreparationToolStartup_0FF1CE14-0000-0000-0000-000000000000.cmd
    2014-06-23 10:13:12 - Error: Startup task doesn't exist. This is not a continuation after a restart.
    2014-06-23 10:13:12 - Locating the following command line arguments file:
    2014-06-23 10:13:12 - C:\sp2013\PrerequisiteInstaller.Arguments.txt
    2014-06-23 10:13:12 - Error: This file does not exist
    2014-06-23 10:13:12 - Details of the current operating system:
    2014-06-23 10:13:12 - Major version number of the operating system:  (6)
    2014-06-23 10:13:12 - Minor version number of the operating system:  (2)
    2014-06-23 10:13:12 - Build number of the operating system:  (0X23F0=9200)
    2014-06-23 10:13:12 - Major version number of the latest Service Pack:  (0)
    2014-06-23 10:13:12 - Minor version number of the latest Service Pack:  (0)
    2014-06-23 10:13:12 - Platform ID of the operating system:  (2)
    2014-06-23 10:13:12 - Product suites available on the operating system:  (0X110=272)
    2014-06-23 10:13:12 - Product type of the operating system: VER_NT_SERVER
    2014-06-23 10:13:12 - Product type:  (7)
    2014-06-23 10:13:12 - OS type:  (0)
    2014-06-23 10:13:12 - Configuring the application's property sheet...
    2014-06-23 10:13:12 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:12 - Windows Management Framework 3.0
    2014-06-23 10:13:12 - Reading the following string value/name...
    2014-06-23 10:13:12 - PowerShellVersion
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Microsoft\PowerShell\3\PowerShellEngine
    2014-06-23 10:13:12 - The value is...
    2014-06-23 10:13:12 - 4.0
    2014-06-23 10:13:12 - A higher version of the prerequisite above is already installed
    2014-06-23 10:13:12 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:12 - Microsoft .NET Framework 4.5
    2014-06-23 10:13:12 - Reading the following DWORD value/name...
    2014-06-23 10:13:12 - Install
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Microsoft\Net Framework Setup\NDP\V4\full
    2014-06-23 10:13:12 - The value is (1)
    2014-06-23 10:13:12 - Reading the following string value/name...
    2014-06-23 10:13:12 - Version
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Microsoft\Net Framework Setup\NDP\V4\full
    2014-06-23 10:13:12 - The value is...
    2014-06-23 10:13:12 - 4.5.51641
    2014-06-23 10:13:12 - A post release .NET 4.5 is installed
    2014-06-23 10:13:12 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:12 - Windows Identity Foundation (KB974405)
    2014-06-23 10:13:12 - Reading the following string value/name...
    2014-06-23 10:13:12 -
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Microsoft\Windows Identity Foundation\Setup\v3.5
    2014-06-23 10:13:12 - The value is...
    2014-06-23 10:13:12 - 6.1.7600.0
    2014-06-23 10:13:12 - The prerequisite above is already installed
    2014-06-23 10:13:12 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:12 - Microsoft Sync Framework Runtime v1.0 SP1 (x64)
    2014-06-23 10:13:12 - Reading version of the following file...
    2014-06-23 10:13:12 - C:\Windows\assembly\GAC_MSIL\Microsoft.Synchronization\1.0.0.0__89845dcd8080cc91\Microsoft.Synchronization.dll
    2014-06-23 10:13:12 - The version is...
    2014-06-23 10:13:12 - 1.0.3010.0
    2014-06-23 10:13:12 - The prerequisite above is already installed
    2014-06-23 10:13:12 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:12 - Microsoft SQL Server 2008 R2 SP1 Native Client
    2014-06-23 10:13:12 - Reading the following string value/name...
    2014-06-23 10:13:12 - Version
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Microsoft\Microsoft SQL Server\SQLNCLI10\CurrentVersion
    2014-06-23 10:13:12 - The value is...
    2014-06-23 10:13:12 - 10.51.2500.0
    2014-06-23 10:13:12 - A higher version of the prerequisite above is already installed
    2014-06-23 10:13:12 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:12 - Windows Server AppFabric
    2014-06-23 10:13:12 - Reading the following string value/name...
    2014-06-23 10:13:12 - ProductVersion
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Microsoft\AppFabric\V1.0
    2014-06-23 10:13:12 - The value is...
    2014-06-23 10:13:12 - 1.1.2106.32
    2014-06-23 10:13:12 - Reading the following string value/name...
    2014-06-23 10:13:12 - ProductVersion
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Microsoft\AppFabric\V1.0
    2014-06-23 10:13:12 - The value is...
    2014-06-23 10:13:12 - 1.1.2106.32
    2014-06-23 10:13:12 - Reading the following string value/name...
    2014-06-23 10:13:12 - ProductVersion
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Microsoft\AppFabric\V1.0
    2014-06-23 10:13:12 - The value is...
    2014-06-23 10:13:12 - 1.1.2106.32
    2014-06-23 10:13:12 - Reading the following DWORD value/name...
    2014-06-23 10:13:12 - DCC
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Microsoft\AppFabric\V1.0\Features
    2014-06-23 10:13:12 - The value is (1)
    2014-06-23 10:13:12 - CacheClient is Installed.
    2014-06-23 10:13:12 - Reading the following DWORD value/name...
    2014-06-23 10:13:12 - DCS
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Microsoft\AppFabric\V1.0\Features
    2014-06-23 10:13:12 - The value is (1)
    2014-06-23 10:13:12 - CacheService is Installed.
    2014-06-23 10:13:12 - Reading the following DWORD value/name...
    2014-06-23 10:13:12 - DCA
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Microsoft\AppFabric\V1.0\Features
    2014-06-23 10:13:12 - The value is (1)
    2014-06-23 10:13:12 - CacheAdmin is Installed.
    2014-06-23 10:13:12 - The prerequisite above is already installed
    2014-06-23 10:13:12 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:12 - Windows Identity Foundation (KB974405)
    2014-06-23 10:13:12 - Reading the following string value/name...
    2014-06-23 10:13:12 -
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Microsoft\Microsoft Identity Extensions\Setup\1.0
    2014-06-23 10:13:12 - The value is...
    2014-06-23 10:13:12 - 2.0.1230.0
    2014-06-23 10:13:12 - The prerequisite above is already installed
    2014-06-23 10:13:12 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:12 - Microsoft Information Protection and Control Client
    2014-06-23 10:13:12 - Reading the following string value/name...
    2014-06-23 10:13:12 -
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Microsoft\MSIPC\CurrentVersion
    2014-06-23 10:13:12 - The value is...
    2014-06-23 10:13:12 - 1.0.959.0
    2014-06-23 10:13:12 - A higher version of the prerequisite above is already installed
    2014-06-23 10:13:12 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:12 - Microsoft WCF Data Services 5.0
    2014-06-23 10:13:12 - Reading the following string value/name...
    2014-06-23 10:13:12 - Version
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Wow6432Node\Microsoft\Microsoft WCF Data Services\5.0
    2014-06-23 10:13:12 - The value is...
    2014-06-23 10:13:12 - 5.0.51212.0
    2014-06-23 10:13:12 - A higher version of the prerequisite above is already installed
    2014-06-23 10:13:12 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:12 - Cumulative Update Package 1 for Microsoft AppFabric 1.1 for Windows Server (KB2671763)
    2014-06-23 10:13:12 - Reading the following DWORD value/name...
    2014-06-23 10:13:12 - IsInstalled
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Wow6432Node\Microsoft\Updates\AppFabric 1.1 for Windows Server\KB2671763
    2014-06-23 10:13:12 - The value is (1)
    2014-06-23 10:13:12 - The prerequisite above is already installed
    2014-06-23 10:13:19 - Beginning download/installation
    2014-06-23 10:13:19 - Created thread for installer
    2014-06-23 10:13:20 - "C:\Windows\system32\ServerManagerCmd.exe" -inputpath "C:\Users\ADMINI~1\AppData\Local\Temp\2\PreA98B.tmp.XML"
    2014-06-23 10:13:20 - Error: Unable to install (2)
    2014-06-23 10:13:20 - Error: [In HRESULT format] (-2147024894)
    2014-06-23 10:13:20 - Last return code (2)
    2014-06-23 10:13:20 - Reading the following DWORD value/name...
    2014-06-23 10:13:20 - Flags
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\Updates\UpdateExeVolatile
    2014-06-23 10:13:20 - Reading the following string value/name...
    2014-06-23 10:13:20 - PendingFileRenameOperations
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SYSTEM\CurrentControlSet\Control\Session Manager
    2014-06-23 10:13:20 - Reading the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired
    2014-06-23 10:13:20 - Error: The tool was unable to install Application Server Role, Web Server (IIS) Role.
    2014-06-23 10:13:20 - Last return code (2)
    2014-06-23 10:13:20 - Options for further diagnostics: 1. Look up the return code value 2. Download the prerequisite manually and verify size downloaded by the prerequisite installer. 3. Install the prerequisite manually from the given location without any
    command line options.
    2014-06-23 10:13:20 - Cannot retry
    2014-06-23 10:13:20 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:20 - Windows Management Framework 3.0
    2014-06-23 10:13:20 - Reading the following string value/name...
    2014-06-23 10:13:20 - PowerShellVersion
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\PowerShell\3\PowerShellEngine
    2014-06-23 10:13:20 - The value is...
    2014-06-23 10:13:20 - 4.0
    2014-06-23 10:13:20 - A higher version of the prerequisite above is already installed
    2014-06-23 10:13:20 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:20 - Microsoft .NET Framework 4.5
    2014-06-23 10:13:20 - Reading the following DWORD value/name...
    2014-06-23 10:13:20 - Install
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\Net Framework Setup\NDP\V4\full
    2014-06-23 10:13:20 - The value is (1)
    2014-06-23 10:13:20 - Reading the following string value/name...
    2014-06-23 10:13:20 - Version
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\Net Framework Setup\NDP\V4\full
    2014-06-23 10:13:20 - The value is...
    2014-06-23 10:13:20 - 4.5.51641
    2014-06-23 10:13:20 - A post release .NET 4.5 is installed
    2014-06-23 10:13:20 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:20 - Windows Identity Foundation (KB974405)
    2014-06-23 10:13:20 - Reading the following string value/name...
    2014-06-23 10:13:20 -
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\Windows Identity Foundation\Setup\v3.5
    2014-06-23 10:13:20 - The value is...
    2014-06-23 10:13:20 - 6.1.7600.0
    2014-06-23 10:13:20 - The prerequisite above is already installed
    2014-06-23 10:13:20 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:20 - Microsoft Sync Framework Runtime v1.0 SP1 (x64)
    2014-06-23 10:13:20 - Reading version of the following file...
    2014-06-23 10:13:20 - C:\Windows\assembly\GAC_MSIL\Microsoft.Synchronization\1.0.0.0__89845dcd8080cc91\Microsoft.Synchronization.dll
    2014-06-23 10:13:20 - The version is...
    2014-06-23 10:13:20 - 1.0.3010.0
    2014-06-23 10:13:20 - The prerequisite above is already installed
    2014-06-23 10:13:20 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:20 - Microsoft SQL Server 2008 R2 SP1 Native Client
    2014-06-23 10:13:20 - Reading the following string value/name...
    2014-06-23 10:13:20 - Version
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\Microsoft SQL Server\SQLNCLI10\CurrentVersion
    2014-06-23 10:13:20 - The value is...
    2014-06-23 10:13:20 - 10.51.2500.0
    2014-06-23 10:13:20 - A higher version of the prerequisite above is already installed
    2014-06-23 10:13:20 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:20 - Windows Server AppFabric
    2014-06-23 10:13:20 - Reading the following string value/name...
    2014-06-23 10:13:20 - ProductVersion
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\AppFabric\V1.0
    2014-06-23 10:13:20 - The value is...
    2014-06-23 10:13:20 - 1.1.2106.32
    2014-06-23 10:13:20 - Reading the following string value/name...
    2014-06-23 10:13:20 - ProductVersion
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\AppFabric\V1.0
    2014-06-23 10:13:20 - The value is...
    2014-06-23 10:13:20 - 1.1.2106.32
    2014-06-23 10:13:20 - Reading the following string value/name...
    2014-06-23 10:13:20 - ProductVersion
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\AppFabric\V1.0
    2014-06-23 10:13:20 - The value is...
    2014-06-23 10:13:20 - 1.1.2106.32
    2014-06-23 10:13:20 - Reading the following DWORD value/name...
    2014-06-23 10:13:20 - DCC
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\AppFabric\V1.0\Features
    2014-06-23 10:13:20 - The value is (1)
    2014-06-23 10:13:20 - CacheClient is Installed.
    2014-06-23 10:13:20 - Reading the following DWORD value/name...
    2014-06-23 10:13:20 - DCS
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\AppFabric\V1.0\Features
    2014-06-23 10:13:20 - The value is (1)
    2014-06-23 10:13:20 - CacheService is Installed.
    2014-06-23 10:13:20 - Reading the following DWORD value/name...
    2014-06-23 10:13:20 - DCA
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\AppFabric\V1.0\Features
    2014-06-23 10:13:20 - The value is (1)
    2014-06-23 10:13:20 - CacheAdmin is Installed.
    2014-06-23 10:13:20 - The prerequisite above is already installed
    2014-06-23 10:13:20 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:20 - Windows Identity Foundation (KB974405)
    2014-06-23 10:13:20 - Reading the following string value/name...
    2014-06-23 10:13:20 -
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\Microsoft Identity Extensions\Setup\1.0
    2014-06-23 10:13:20 - The value is...
    2014-06-23 10:13:20 - 2.0.1230.0
    2014-06-23 10:13:20 - The prerequisite above is already installed
    2014-06-23 10:13:20 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:20 - Microsoft Information Protection and Control Client
    2014-06-23 10:13:20 - Reading the following string value/name...
    2014-06-23 10:13:20 -
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\MSIPC\CurrentVersion
    2014-06-23 10:13:20 - The value is...
    2014-06-23 10:13:20 - 1.0.959.0
    2014-06-23 10:13:20 - A higher version of the prerequisite above is already installed
    2014-06-23 10:13:20 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:20 - Microsoft WCF Data Services 5.0
    2014-06-23 10:13:20 - Reading the following string value/name...
    2014-06-23 10:13:20 - Version
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Wow6432Node\Microsoft\Microsoft WCF Data Services\5.0
    2014-06-23 10:13:20 - The value is...
    2014-06-23 10:13:20 - 5.0.51212.0
    2014-06-23 10:13:20 - A higher version of the prerequisite above is already installed
    2014-06-23 10:13:20 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:20 - Cumulative Update Package 1 for Microsoft AppFabric 1.1 for Windows Server (KB2671763)
    2014-06-23 10:13:20 - Reading the following DWORD value/name...
    2014-06-23 10:13:20 - IsInstalled
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Wow6432Node\Microsoft\Updates\AppFabric 1.1 for Windows Server\KB2671763
    2014-06-23 10:13:20 - The value is (1)
    2014-06-23 10:13:20 - The prerequisite above is already installed
    2014-06-23 10:16:23 - Opening log file
    2014-06-23 10:16:23 - Opened action for user
    2014-06-23 10:16:23 - C:\Users\ADMINI~1\AppData\Local\Temp\2\prerequisiteinstaller.2014.06.23-10.13.12.log

    It looks like you may have extracted the files to C:\sp2013. Can you try installing from a mounted ISO instead? Can you also validate that this is Server 2012 and not 2012 R2?
    Trevor Seward
    Follow or contact me at...
    &nbsp&nbsp
    This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

  • Prerequisiteinstaller.exe error - unable to install Application Server Role, Web Server (IIS) Role

    Windows Server 2012 R2 running on Hyper-V VM.  File services, App server & IIS roles installed
    SQL Server 2012 installed
    Tried:
    kb 2765260 method 1 which is kb 2771431 which ends with "not applicable to computer"
    kb 2765260 method 2 with no effect (this was power shell commands for PC's connected to the internet)
    One post suggested "aspnet_regii - enable -i" but my OS doesn't have aspnet_regii on it (not sure what that implies)
    One post suggested ServerManagerCmd.exe needed to be installed which sounds true as shown below (but where do I find this exe?)
    There are some errors in the log file,  I only included the portions where the errors are listed.  The initial lines are at the top of the log file, then I skipped to the section where the other errors were.  I can include the whole log if
    it becomes necessary.
    9:47:11 Processor architecture is (9)
    9:47:11 Reading the following string value/name...
    9:47:11 Common Startup
    9:47:11 from the following registry location...
    9:47:11 SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
    9:47:11 The value is...
    9:47:11 C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
    9:47:11 Trying to remove the startup task if there is any.
    9:47:11 C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\SharePointServerPreparationToolStartup_0FF1CE14-0000-0000-0000-000000000000.cmd
    9:47:11 Error: Startup task doesn't exist. This is not a continuation after a restart.
    9:47:11 Locating the following command line arguments file:
    9:47:11 E:\PrerequisiteInstaller.Arguments.txt
    9:47:11 Error: This file does not exist
    9:47:11 Details of the current operating system:
    9:47:11 Check whether the following prerequisite is installed:
    9:47:11 Cumulative Update Package 1 for Microsoft AppFabric 1.1 for Windows Server (KB2671763)
    9:47:11 Reading the following DWORD value/name...
    9:47:11 IsInstalled
    9:47:11 from the following registry location...
    9:47:11 SOFTWARE\Wow6432Node\Microsoft\Updates\AppFabric 1.1 for Windows Server\KB2671763
    9:47:17 Beginning download/installation
    9:47:17 Created thread for installer
    9:47:17 "C:\Windows\system32\ServerManagerCmd.exe" -inputpath "C:\Users\ADMINI~1\AppData\Local\Temp\1\PreE0DB.tmp.XML"
    9:47:17 Error: Unable to install (2)
    9:47:17 Error: [In HRESULT format] (-2147024894)
    9:47:17 Last return code (2)
    9:47:17 Reading the following DWORD value/name...
    9:47:17 Flags
    9:47:17 from the following registry location...
    9:47:17 SOFTWARE\Microsoft\Updates\UpdateExeVolatile
    9:47:17 Reading the following string value/name...
    9:47:17 PendingFileRenameOperations
    9:47:17 from the following registry location...
    9:47:17 SYSTEM\CurrentControlSet\Control\Session Manager
    9:47:17 Reading the following registry location...
    9:47:17 SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired
    9:47:17 Error: The tool was unable to install Application Server Role, Web Server (IIS) Role.
    9:47:17 Last return code (2)
    9:47:17 Options for further diagnostics: 1. Look up the return code value 2. Download the prerequisite manually and verify size downloaded by the prerequisite installer. 3. Install the prerequisite manually from the given location without any command line options.
    9:47:17 Cannot retry
    I'm presuming the first 2 errors are OK and just indicate optional startup modes for prerequisiteinstaller.exe
    The 2nd set of errors seems more serious.  I don't see ServerManagerCmd.exe on my PC that's listed in the error
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    Thanks.
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    Alan

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    Running this page through Google Translate should give you an clearer idea on getting this installed.
    http://blog.hand-net.com/sharepoint/2010-06-10-error-lors-de-linstallation-des-office-web-apps-2010-sur-windows-7.htm
    Steven Andrews
    SharePoint Business Analyst: LiveNation Entertainment
    Blog: baron72.wordpress.com
    Twitter: Follow @backpackerd00d
    My Wiki Articles:
    CodePlex Corner Series
    Please remember to mark your question as "answered" if this solves (or helps) your problem.

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  • Preinstaller failing at install Application Server Role, Web Server (IIS) Role

    Hi, 
     I am trying to install SharePoint 2013 on Windows 2008 R2. I have database MS SQL Server 2012 on the same machine itself. My SharePoint Preinstaller fails at installing Application server and Web server roles.. Even though the roles get created, they
    don't complete because ASP.Net activation fails. Here is my log:
    2013-04-08 16:12:08 - Processor architecture is (9)
    2013-04-08 16:12:08 - Reading the following string value/name...
    2013-04-08 16:12:08 - Common Startup
    2013-04-08 16:12:08 - from the following registry location...
    2013-04-08 16:12:08 - SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
    2013-04-08 16:12:08 - The value is...
    2013-04-08 16:12:08 - C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
    2013-04-08 16:12:08 - Trying to remove the startup task if there is any.
    2013-04-08 16:12:08 - C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\SharePointServerPreparationToolStartup_0FF1CE14-0000-0000-0000-000000000000.cmd
    2013-04-08 16:12:08 - Error: Startup task doesn't exist. This is not a continuation after a restart.
    2013-04-08 16:12:08 - Locating the following command line arguments file:
    2013-04-08 16:12:08 - E:\PrerequisiteInstaller.Arguments.txt
    2013-04-08 16:12:08 - Error: This file does not exist
    2013-04-08 16:12:08 - Details of the current operating system:
    2013-04-08 16:12:08 - Major version number of the operating system: (6)
    2013-04-08 16:12:08 - Minor version number of the operating system: (1)
    2013-04-08 16:12:08 - Build number of the operating system: (0X1DB1=7601)
    2013-04-08 16:12:08 - Major version number of the latest Service Pack: (1)
    2013-04-08 16:12:08 - Minor version number of the latest Service Pack: (0)
    2013-04-08 16:12:08 - Platform ID of the operating system: (2)
    2013-04-08 16:12:08 - Product suites available on the operating system: (0X112=274)
    2013-04-08 16:12:08 - Product type of the operating system: VER_NT_SERVER
    2013-04-08 16:12:08 - Product type: (10)
    2013-04-08 16:12:08 - OS type: (0)
    2013-04-08 16:12:08 - Configuring the application's property sheet...
    2013-04-08 16:12:08 - Check whether the following prerequisite is installed:
    2013-04-08 16:12:08 - Windows Management Framework 3.0
    2013-04-08 16:12:08 - Reading the following string value/name...
    2013-04-08 16:12:08 - PowerShellVersion
    2013-04-08 16:12:08 - from the following registry location...
    2013-04-08 16:12:08 - SOFTWARE\Microsoft\PowerShell\3\PowerShellEngine
    2013-04-08 16:12:08 - The value is...
    2013-04-08 16:12:08 - 3.0
    2013-04-08 16:12:08 - Reading the following string value/name...
    2013-04-08 16:12:08 - CTPVersion
    2013-04-08 16:12:08 - from the following registry location...
    2013-04-08 16:12:08 - SOFTWARE\Microsoft\PowerShell\3\PowerShellEngine
    2013-04-08 16:12:08 - Could not find or unable to read CTPVersion key
    2013-04-08 16:12:08 - The prerequisite above is already installed
    2013-04-08 16:12:08 - Check whether the following prerequisite is installed:
    2013-04-08 16:12:08 - Microsoft .NET Framework 4.5
    2013-04-08 16:12:08 - Reading the following DWORD value/name...
    2013-04-08 16:12:08 - Install
    2013-04-08 16:12:08 - from the following registry location...
    2013-04-08 16:12:08 - SOFTWARE\Microsoft\Net Framework Setup\NDP\V4\full
    2013-04-08 16:12:08 - Check whether the following prerequisite is installed:
    2013-04-08 16:12:08 - Windows Identity Foundation (KB974405)
    2013-04-08 16:12:08 - Reading the following string value/name...
    2013-04-08 16:12:08 -
    2013-04-08 16:12:08 - from the following registry location...
    2013-04-08 16:12:08 - SOFTWARE\Microsoft\Windows Identity Foundation\Setup\v3.5
    2013-04-08 16:12:08 - The value is...
    2013-04-08 16:12:08 - 6.1.7600.0
    2013-04-08 16:12:08 - The prerequisite above is already installed
    2013-04-08 16:12:08 - Check whether the following prerequisite is installed:
    2013-04-08 16:12:08 - Microsoft Sync Framework Runtime v1.0 SP1 (x64)
    2013-04-08 16:12:08 - Reading version of the following file...
    2013-04-08 16:12:08 - C:\Windows\assembly\GAC_MSIL\Microsoft.Synchronization\1.0.0.0__89845dcd8080cc91\Microsoft.Synchronization.dll
    2013-04-08 16:12:08 - The version is...
    2013-04-08 16:12:08 - 1.0.3010.0
    2013-04-08 16:12:08 - The prerequisite above is already installed
    2013-04-08 16:12:08 - Check whether the following prerequisite is installed:
    2013-04-08 16:12:08 - Microsoft SQL Server 2008 R2 SP1 Native Client
    2013-04-08 16:12:08 - Reading the following string value/name...
    2013-04-08 16:12:08 - Version
    2013-04-08 16:12:08 - from the following registry location...
    2013-04-08 16:12:08 - SOFTWARE\Microsoft\Microsoft SQL Server\SQLNCLI10\CurrentVersion
    2013-04-08 16:12:08 - The value is...
    2013-04-08 16:12:08 - 10.51.2500.0
    2013-04-08 16:12:08 - A higher version of the prerequisite above is already installed
    2013-04-08 16:12:08 - Check whether the following prerequisite is installed:
    2013-04-08 16:12:08 - Windows Server AppFabric
    2013-04-08 16:12:08 - Reading the following string value/name...
    2013-04-08 16:12:08 - ProductVersion
    2013-04-08 16:12:08 - from the following registry location...
    2013-04-08 16:12:08 - SOFTWARE\Microsoft\AppFabric\V1.0
    2013-04-08 16:12:08 - Check whether the following prerequisite is installed:
    2013-04-08 16:12:08 - Windows Identity Foundation (KB974405)
    2013-04-08 16:12:08 - Reading the following string value/name...
    2013-04-08 16:12:08 -
    2013-04-08 16:12:08 - from the following registry location...
    2013-04-08 16:12:08 - SOFTWARE\Microsoft\Microsoft Identity Extensions\Setup\1.0
    2013-04-08 16:12:08 - Check whether the following prerequisite is installed:
    2013-04-08 16:12:08 - Microsoft Information Protection and Control Client
    2013-04-08 16:12:08 - Reading the following string value/name...
    2013-04-08 16:12:08 -
    2013-04-08 16:12:08 - from the following registry location...
    2013-04-08 16:12:08 - SOFTWARE\Microsoft\MSIPC\CurrentVersion
    2013-04-08 16:12:08 - The value is...
    2013-04-08 16:12:08 - 1.0.621.117
    2013-04-08 16:12:08 - A higher version of the prerequisite above is already installed
    2013-04-08 16:12:08 - Check whether the following prerequisite is installed:
    2013-04-08 16:12:08 - Microsoft WCF Data Services 5.0
    2013-04-08 16:12:08 - Reading the following string value/name...
    2013-04-08 16:12:08 - Version
    2013-04-08 16:12:08 - from the following registry location...
    2013-04-08 16:12:08 - SOFTWARE\Wow6432Node\Microsoft\Microsoft WCF Data Services\5.0
    2013-04-08 16:12:08 - Check whether the following prerequisite is installed:
    2013-04-08 16:12:08 - Cumulative Update Package 1 for Microsoft AppFabric 1.1 for Windows Server (KB2671763)
    2013-04-08 16:12:08 - Reading the following DWORD value/name...
    2013-04-08 16:12:08 - IsInstalled
    2013-04-08 16:12:08 - from the following registry location...
    2013-04-08 16:12:08 - SOFTWARE\Wow6432Node\Microsoft\Updates\AppFabric 1.1 for Windows Server\KB2671763
    2013-04-08 16:12:08 - The value is (1)
    2013-04-08 16:12:08 - The prerequisite above is already installed
    2013-04-08 16:12:14 - Beginning download/installation
    2013-04-08 16:12:14 - Created thread for installer
    2013-04-08 16:12:14 - Beginning download of Microsoft .NET Framework 4.5
    2013-04-08 16:12:14 - http://go.microsoft.com/fwlink/?LinkID=250950
    2013-04-08 16:12:15 - Size of download of "Microsoft .NET Framework 4.5" in bytes is "1005568"
    2013-04-08 16:12:15 - Download of "Microsoft .NET Framework 4.5" completed successfully
    2013-04-08 16:12:15 - Installing Microsoft .NET Framework 4.5
    2013-04-08 16:12:15 - "C:\Users\SPAdmin\AppData\Local\Temp\NETB7E9.tmp.exe" /q /norestart
    2013-04-08 16:15:27 - Install process returned (0)
    2013-04-08 16:15:27 - [In HRESULT format] (0)
    2013-04-08 16:15:27 - "C:\Windows\system32\ServerManagerCmd.exe" -inputpath "C:\Users\SPAdmin\AppData\Local\Temp\PreAAB0.tmp.XML"
    2013-04-08 16:15:28 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:29 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:30 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:31 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:32 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:33 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:34 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:35 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:36 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:37 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:38 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:39 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:40 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:41 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:42 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:43 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:44 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:45 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:46 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:47 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:48 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:49 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:50 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:51 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:52 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:53 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:54 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:55 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:56 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:57 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:58 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:59 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:00 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:01 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:02 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:03 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:04 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:05 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:06 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:07 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:08 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:09 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:10 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:11 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:12 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:14 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:15 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:16 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:17 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:18 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:19 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:20 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:21 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:22 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:23 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:24 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:25 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:26 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:27 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:28 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:29 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:30 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:31 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:32 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:33 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:34 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:35 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:36 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:37 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:38 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:39 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:40 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:41 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:42 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:43 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:44 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:45 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:46 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:47 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:48 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:49 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:50 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:50 - Install process returned (0)
    2013-04-08 16:16:50 - [In HRESULT format] (0)
    2013-04-08 16:16:50 - "C:\Windows\Microsoft.NET\Framework64\v4.0.30319\aspnet_regiis.exe" -i
    2013-04-08 16:16:51 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:52 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:53 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:54 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:55 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:56 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:57 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:57 - Install process returned (0)
    2013-04-08 16:16:57 - [In HRESULT format] (0)
    2013-04-08 16:16:57 - "C:\Windows\system32\cscript.exe" "C:\Windows\system32\iisext.vbs" /enext "ASP.NET v4.0.30319"
    2013-04-08 16:16:58 - Install process returned (-2146646015)
    2013-04-08 16:16:58 - [In HRESULT format] (-2146646015)
    2013-04-08 16:16:58 - Error when enabling ASP.NET v4.0.30319
    2013-04-08 16:16:58 - Last return code (-2146646015)
    2013-04-08 16:16:58 - Reading the following DWORD value/name...
    2013-04-08 16:16:58 - Flags
    2013-04-08 16:16:58 - from the following registry location...
    2013-04-08 16:16:58 - SOFTWARE\Microsoft\Updates\UpdateExeVolatile
    2013-04-08 16:16:58 - Reading the following string value/name...
    2013-04-08 16:16:58 - PendingFileRenameOperations
    2013-04-08 16:16:58 - from the following registry location...
    2013-04-08 16:16:58 - SYSTEM\CurrentControlSet\Control\Session Manager
    2013-04-08 16:16:58 - Reading the following registry location...
    2013-04-08 16:16:58 - SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired
    2013-04-08 16:16:58 - Error: The tool was unable to install Application Server Role, Web Server (IIS) Role.
    2013-04-08 16:16:58 - Last return code (-2146646015)
    2013-04-08 16:16:58 - Options for further diagnostics: 1. Look up the return code value 2. Download the prerequisite manually and verify size downloaded by the prerequisite installer. 3. Install the prerequisite manually from the given location without any command line options.
    2013-04-08 16:16:58 - Cannot retry
    2013-04-08 16:16:58 - Check whether the following prerequisite is installed:
    2013-04-08 16:16:58 - Windows Management Framework 3.0
    2013-04-08 16:16:58 - Reading the following string value/name...
    2013-04-08 16:16:58 - PowerShellVersion
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