Unable to install BB DTM for Mac

I'm running Mac OS 10.6.8 on a Mac Mini. I'm trying to install BlackBerry Desktop Software v2.1.0.24 (bundle 21). After i click the green icon for "install" in the window that opens when the downloaded install disk mounts, nothing happens. Having installed this same software package at home, I know that usually the installer makes you pick a country and OK all the usual disclaimers before installing, but this just sits there. I don't get anything, and nothing gets installed. I downloaded again, trashed all the previous BB preference and library files, nothing seems to work. When i plug the phone in, nothing happens at all, and there's no indication of any blackberry software on my hard drive. I wonder if anyone else has experienced this, if there are any known issues or software conflicts. This is not a particularly complex setup, and I have very few programs on the Mini that I use. Very frustrating.

No way around it. You must upgrade to Office 2011.
This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office in any way. I suggest you post Office related questions on Microsoft's own forums for their Mac products.
http://www.officeformac.com/productforums

Similar Messages

Unable to install microsoft office for mac

I want to download Microsoft Office for Mac v.X to my new MacBook, however, when I try to install I get an error message saying "Powerpc applications are no longer supported". Anyway around this as I still have a user key on this software available

No way around it. You must upgrade to Office 2011.
This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office in any way. I suggest you post Office related questions on Microsoft's own forums for their Mac products.
http://www.officeformac.com/productforums

DTM for Mac and Tour OS 5.0

I've been using a BB for 12 years but most of that time with DTM for Windows (until I saw the Mac light three years ago). Since the BB DTM, (aside from the fact we Mac folks get very little RIM love), after I updated my Tour to the "official" Verizon OS 5.0.591 I'm having all kinds of Calendar sync problems between iCal and my BB. None of these problems existed with OS 4.7.x so I have to put the blame on OS 5.0 or else the fact that RIM hasn't updated DTM for Mac to work properly with OS 5.0.
1. if I force a sync of all iCal events to the BB everything is fine. But the first time I do a normal sync without forcing the iCal events to override those on the BB, then I get the notification that a bezillion events will be modified in iCal. The modifications always have to do with the sound, alarm, or time of the alarm. I obviously don't let them happen. Additionally, all the notification reminders are stripped from the events on the BB. If force a sync and override everything on the device, then immediately do a normal sync, I should not have any changes on either side.
2. Not actually off-topic but while I'm at it, why do events that show me as BUSY in iCal show up as FREE on the BB?
3. I already know of the issue where I need to have all events reminders in iCal set to "Message" because if I set them to "Message with Sound" the reminder doesn't show up properly on the BB. But why? Isn't this rather basic?
All in all, while the DTM for Mac is at least something, it's still light years behind what Windows has, and these latest problems with the Calendar sync are very frustrating. People wonder why folks move to the inferior iPhone...it's pretty simple...it's always in sync with the Mac...period! Thanks for any light that can be shed on this calendar issue.

The upgraded OS you installed removed the lock icon from the screen, until you set a password on the device, and then the lock icon will return.
Otherwise, have you tried using the top edge left button on the device?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Unable to update my Office for mac 2011

I am unable to update my office for mac, it says that i have to type the product key.
Afterwords it tells me that it is wrong, but i am sure it is the right one.

Hi Simon,
Although you've stated that "i am sure it is the right one", I'd like to suggest you check on this again. Verify that you are typing the product key and that you are not typing one of these other numbers:
The CD set number
The disc assembly number
The part number
A 27-character PIN
The product key contains 25 characters. If there are 27 characters, then you have a PIN and not a product key. To obtain the 25-character product key, visit the following website, and use the 27-character PIN:
http://www.microsoft.com/mac/getkey
If issue persists after above check, then I'd suggest you check out this KB article and continue the troubleshooting to ensure the issue isn't caused by your machine:
http://support.microsoft.com/kb/2390862
Please also note that this is the forum to discuss questions and feedback for
Windows-based Microsoft Office client. Since your query is directly related to
Office for mac, I would suggest you to post in the forum of
Office for Mac, where you can get more experienced responses:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Has anyone had any consistent success using DTM for Mac's??????

If you did - share how.
I have read for hours, tried so many things and still no success. Once in a blue moon - maybe.
I love my Storm, but at times when DTM deletes all my info - it may end up in the trash.
I'm looking for a simple straight forward way to get this to work.
All I need to sync is iCal.
If Verizon had the iphone - I would switch in a minute - I bet that would sync without issue.
Bryan

I also had Missing Sync on my Mac, but I uninstalled it before installing BB DM for Mac. When BB DM 1.0.2 came out, the old DM uninstaller failed, so I used a 3rd party app to uninstall it before installing the update.
I was able to successfully update the BB OS using the first version of DM for Mac.
Nevertheless, I've had extremely frustrating problems. (iCal events duplicated, items created or changed on BB not getting synced, calendar items and memos erased during sync, etc.)
I have BusySync installed so that iCal syncs with Google Calendar. Would that cause a problem? If so, then BB DM for Mac is absolutely unusable for my purposes.
Thanks,
Patrick

Bold Sync and Update Issues With DTM For Mac

First problem: I cannot update software on my Bold. Once I click on "Start Update", the process starts, but stops at "Downloading 5... Files". It then stops, and a dialog box with the following message pops up
<Blackberry Desktop Manager could not download the required files. There may be a problem with your network connection or the server is not responding. Please try again later> This is followed by:
< Blackberry Desktop Manager failed to update your Blackberry device>
Second problem: Syncing will not work as well. Upon syncing Calendar (iCal), I get the error message <A sync error has occured. Please retry the sync.>
Phone Data
Make: Bold 9000
Software: 4.6.0
Mac
Make: White Macbook 2.16 GHz Intel Core 2 Duo
Memory: 2GB 667 MHz DDR2 SDRAM
OS: 10.6.1 (Snow Leopard)
DTM was latest version (1.0) of DTM for Mac
I had PocketMac, Missing sync and the Beta of DTM for Mac installed. I have tried removing ALL components of these 3 apps, from all libraries and restarted my Mac ~6-7 times, but to no avail. It's getting very frustrating. Can anyone help?
PS I wish RIM would dedicate more resources to making it work between our Macs and our Berries. It's like having a pet that can't get along with your wife, one's gotta go!

Update: I've managed to get around the sync problems, have synced add book and iCal. Haven't tried notes and tasks, am hopeful it will work. However, updates still don't work! It goes to download 600+ files, and then the same error message still appears. Can anyone help? Hopefully someone from RIM!
As well, when un-installing BDTM-Mac, does anyone else get the same problem of getting a dialog box that says that uninstall was unsuccessful and that certain components could not be deleted?
As a sidenote, just to give your (emilianne) idea a shot, I re-installed missing sync and pocket mac, then used app zapper. Seems like I'm more thorough than the app. =\ Now I still get that dialog box from BDTM-Mac installer that says prior versions of syncing software were found. Geez. Previously when I did a manual wipe, didn't have that problem. Oh well... not a BB issue so not important.

How can install java sdk for mac os x 10.6.8

How can install java sdk for mac os x 10.6.8?

Deanwdd wrote:
I mean to update Quicktime for Mac Os X 10.6.8...
If you're running 10.6.8, Apple menu > Software Update. What version of QT do you have?

Installing BB Desktop for Mac

I am trying to install BB Desktop for Mac, I know the min req is verson 10.5.5 I have 10.4.11, do I have to buy new Mac software?
Thanks!

Hey sn8491,
Welcome to the BlackBerry Support Community Forums.
You will need to update your Mac OS to run the BlackBerry Desktop Software.
If anything else comes up let me know.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Installed MS Office for Mac, after uninstalling test drive, still reg to TD

I installed MS Office for Mac 2004 this morning, after being very careful to uninstall the test drive version, after reading about problems it causes not to do so. I followed the instructions to uninstall, emptied the trash after, did the installation, updates, etc. But when I look at the "about" section of word, etc, it shows that the product is licensed to "Office 2004 Test Drive User". I did fill in the info on name, address, etc, and the "test version" watermarks that I was seeing on excel spreadsheets pre-installation are gone now. I have rebooted the machine. Do I need to register each application separately? Did I miss something in the uninstall?
Also, after installing the new Office, I had problems accessing the internet from accounts other than the one from which I'd done the installation. I asked about that in the internet related subforum here, thought I had it fixed, but it's been inconsistent, seems to work on-and-off in the different accounts. Did the accessing of the net during the course of the install knock something out of place?

I installed office after deleting test drive. Registration is fine. Microsoft creates a user pref folder for each user account. This will be activated with your individual pref. the first time you open one of the office programs. It will be different/reset for each user on the computer. So it is possible that different users would experience different problems connecting to the internet. I copied my users pref and library folder over from my powerbook to the imac and all of my settings seem to work just fine on the new imac.
My suggestion would be to uninstall all versions of office on your imac and then reinstall office 2004. Be sure to do this in an administrator account and to repair permissions before and after install.
Good luck!

Installing application manager for Mac

Hi, I am trying to install application manager for Mac in order to download indesign but I keep getting the following message 'a valid installer could not be found'.
Can you please help?

Resolved it myself..
Everything now installed but Indesign won't open... Can anyone help? Thanks

Unable to install robohelp plugin for framemaker

Hi,
I have FM8 and RoboHelp HTML 9. When I open a new project and try to import a FrameMaker document or book I get the "unable to install robohelp plugin for framemaker" error.
I tried with FrmaMaker open and closed - same thing.
With RH7 it used to work.
Any ideas?
Thanks,
Rakefet

Unsure about the plugin message, but you can import FM into RH9. The problem may be that you have a current RH9, but not a current FM10. Try downloading a trial of FM10, create a v10 copy of your book, and see if that imports.
Mark's comment applies to linking, but not to importing.
-Matt
@mattrsullivan

Safari Keychain error after installing Office 2008 for Macs

I installed Office 2008 for Macs this morning. It then checked for updates to download, found a couple of big ones, and they were downloaded.
Since then, when in Safari, I keep getting a message saying something like "A keychain cannot be found for Safari" with 2 options: Cancel or Return to Default. Neither one changes anything.
I use only web-based email (Gmail, Hotmail, Yahoo) so this is a major annoyance for me.
From Office 2008 for Macs, I really only need to use Word & Excel, so I would like to uninstall Entourage, Messenger and probably PowerPoint as well. However, at this point I'm, afraid to do anything else. (Also, i thought it was strange I didn't have a chance to pick w/ Office products to install.)
Any ideas on how to get rid of this Keychain message in Safari?
MTIA!

Follow Up: A few days later, there was a Apple software update. After it was installed, the keychain error message went away.
The keychain error was so annoying, I had decided not to install Office for Macs on my iMac, but since there's no longer a problem on my MacBook, I will probably go ahead and put it on the iMac.

How can i download and install yahoo messenger for Mac on OS X Yosemite?

how can i download and install yahoo messenger for Mac on OS X Yosemite?

If you need to purchase Snow Leopard contact Customer Service: Contacting Apple for support and service. The price is $29.00 plus tax. You will receive physical media - DVD - by mail.
Third-party sources for Snow Leopard are:
Snow Leopard from Amazon.com
Snow Leopard from eBay
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
Snow Leopard General requirements
Mac computer with an Intel processor
1GB of memory
5GB of available disk space
DVD drive for installation
Some features require a compatible Internet service provider; fees may apply.
Some features require Apple’s MobileMe service; fees and terms apply.

I just installed Acrobat Pro for Mac. I would like to set it up to go into the regular program home

I just installed Acrobat Pro for Mac. I would like to set it up to go into the regular program home page (just like the windows based) instead of the "getting started" window.

Good day,
Choose Acrobat > Preferences. Click 'General'. Uncheck the 'Show welcome screen' option under Application Startup.
Please let me know if you have any questions.
[moving thread to correct forum]
Kind regards,
David

I am trying to install End Note for Mac I am getting the message 'no mountable file systems'?

I am trying to install End Note for Mac I am getting the message 'no mountable file systems'?

Hi
This is the link it is endnote for mac from my university library site it is a referencing tool. http://moodle.uws.ac.uk/mod/page/view.php?id=132753

Unable to install BB DTM for Mac

Similar Messages

Maybe you are looking for