Unable to install Creative Cloud

Hello,
I have an extra seat who needs to use Creative Cloud for his job. He cannot install the Creative Cloud application and when trying to do so afresh, he constantly gets the error "Unable to install Creative Cloud Please close all active Adobe applications and retry your installation" message via the dmg image installer file. There are no other or active Adobe application on his iMac and no Adobe application running anywhere on the machine.
iMac OS X 10.8.5, 2.9GHz.
The problem reoccurs even after navigating to the Applications/Utilities folder and putting the folders Adobe Application Manager folder and Creative Cloud to the Trash and emptying it. Then navigating to the Library/Application Support/Adobe/OOBE folder and renaming it to OOBE.old, then again downloading Creative Cloud desktop from the URL https://creative.adobe.com/products/creative-cloud and trying again to install it.
Despite all of this, the same "Unable to install Creative Cloud Please close all active Adobe applications and retry your installation" message prompt comes up and the installation of the Creative Cloud application is abandoned.
This is a very frustrating experience. What is the workaround to get this appliaction installed so he can get on with his work as soon as possible?
Paul

Sorry for taking so long but I was unable to access my pc. Now that I've got it here is the screenshot of the error. It's in italian:
It says something like:
"There has been the following errors: a possible problem with Creative Cloud desktop. Download a new copy of Creative Cloud desktop and install it again".
As I said before even downloading it again I get the same file and the same error.
Please let me know if you need any other information.
Thanks
mario

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