Unable to install CS5 Extended

I had a new hard drive installed. I am trying to install the CS5 Extended version. I have two serial numbers one for the original purchase of CS4 Extended version which I later upgraded to CS5 Extended. In the past during the installs I had to enter both the serial numbers but not this time around and i think that is causing the issue.
The install goes through but I cant see the CR2 RAW files because it requires update. When I run update from Adobe Bridge --> Help --> Update , the download goes through but then it fails while installing. Can someone please help. Thanks
The exact error message:
Error with CS install
Adobe Bridge CS5 4.0.5 Update
There was an error downloading this update. Please quit and try again later.
Adobe Extension Manager CS5 5.0 Update
There was an error downloading this update. Please quit and try again later.
Photoshop 12.0.4 update for Photoshop CS5
There was an error downloading this update. Please quit and try again later.
Photoshop Camera Raw 6.7 Update
There was an error downloading this update. Please quit and try again later.

make sure you have all the latest windows patches.
close all applications, you may want to temporarly disable virus scan as well then try.

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Thanks ZB
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tim

Do a search on adobe's site for the specs of cs5 and make sure your system will support it. Also see if your OS is listed as being supported. It is possible that cs5 is too old for your system.
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You need to get the serial number from your Adobe account at the corporate web site, once there go to "My Products". You can get the s/n from there.
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Message was edited by: MatClancy

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I deactivated cs5 from my old laptop and want to install it on my new laptop. I can't find my original install disks, where can I download the software?

if you follow all 7 steps, you can download a trial via one of the links on this page using a browser that accepts cookies: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
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Audrey,
Where are you downloading the Mac version of Photoshop CS5 from? Please provide relevant details. This helps us troubleshoot your problem further.
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Cannot install Cs5 Extended Trail

Windows 7 Ultimate 64bit
System requirements met.
Error: Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 3 error(s), 9 warning(s)
WARNING: Payload {59D20E56-2B3F-49DF-BB90-46A8AD072E23} Recommended Common Fonts Installation x64 is already installed and the session payload {11C0657F-2BD4-4CBC-87F3-9455DC91886E} Recommended Common Fonts Installation x64 has no upgrage/conflict relationship with it.
WARNING: Payload {699E1E0F-F5EE-452D-A4AB-8A1E1657C60E} Adobe Player for Embedding x64 is already installed and the session payload {7A33510F-1580-42C2-877E-8C5502566292} Adobe Player for Embedding x64 has no upgrage/conflict relationship with it.
WARNING: Payload {9622EDBF-E79F-4138-B35F-2675D56E1FBB} Required Common Fonts Installation x64 is already installed and the session payload {7F9C94CD-0BAC-4F8F-8990-6A5886F4D550} Required Common Fonts Installation x64 has no upgrage/conflict relationship with it.
WARNING: Payload {92B9146C-B17B-4601-9031-A3228678F25D} Required Common Fonts Installation is already installed and the session payload {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation has no upgrage/conflict relationship with it.
WARNING: Payload {5D55F2B0-0B2D-4715-87FE-2A4A2138961E} Recommended Common Fonts Installation is already installed and the session payload {E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation has no upgrage/conflict relationship with it.
WARNING: Payload {55010CE4-4388-4B9A-9345-2521AC6A212E} Adobe AIR is already installed and the session payload {F6FA54C9-3E8F-4416-905C-DA5398DF9640} Adobe AIR has no upgrage/conflict relationship with it.
WARNING: {0A6FC585-E761-4776-A4F3-BDA1E4FE1B7A} Adobe Photoshop CS5 Support conflicts with: {7B420538-E7A9-48CB-B751-EEEE85AC2E99} Adobe Photoshop CS5 Support
WARNING: Please uninstall these products, restart your computer and then run this installer again.
WARNING: PayloadPolicyNode.SetAction: IN payload {0A6FC585-E761-4776-A4F3-BDA1E4FE1B7A} Adobe Photoshop CS5 Support is required by {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84} Adobe Photoshop CS5 Core_x64 but isn't free.
ERROR: Verifying payload integerity : Failed with code 1
ERROR: Found payload conflicts and errors:
ERROR: - Adobe Photoshop CS5 Core_x64 depends on Adobe Photoshop CS5 Support to be installed.
FATAL ERROR: Conflicts were found in the selected payloads. Halting installation.
Please help

function(){return A.apply(null,[this].concat($A(arguments)))}
ducxucxich wrote:
ERROR: Verifying payload integerity : Failed with code 1
I'm guessing your download incurred errors. You may need to re-download.
You are downloading this file directly from Adobe's web site, right?
-Noel

I am installing CS5 Extended from a disk, yet am getting a message to please insert disk

Put in disk.
Clicked on setup
Entered serial number
system spends some times installing
Then I get a message asking me to please insert CS5 disk. It's already in the harddrive.
I installed this last month on a a different computer, no problems. However computer crashed and burned so am attempting to install on new computer and getting no where.
Ideas?

Could be that your disk is corrupt or your drive is broken. You can find a direct download link here:
http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html

Unable to install CS5 Extended

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