Unable to install desktop software

i download the desktop software but is unable to install ERROR- microsoft.Net framework unable to download from web. Help please

Hey candy_85,
Welcome to the BlackBerry Support Community Forums.
You will need to install Microsoft .NET framework 3.5 or Higher. You can search Google or Microsoft's website for this download.
Once completed, install the software and restart the computer.
-ViciousFerret
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Unable to install Desktop Software for Windows 7 64bit

Hi
I just change my OS to a Windows 7 64bit, and unable to locate the installer for BB Desktop Software for my BOLD9700
where can i download it? is it compatible? blur...

Hi and Welcome to the Forums!
It is compatible. You can research further as well as download it via this portal:
http://us.blackberry.com/apps-software/desktop/desktop_pc.jsp
Good luck!
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I have iWork 09 with a family license. I am unable to install the software on my new Macbook Pro (the message is simply "Installation failed"). I wonder if I need to remove an old computer from the family license, and if so, how?

I have iWork 09 with a family license. I am unable to install the software on my new Macbook Pro (the message is simply "Installation failed"). I wonder if I need to remove an old computer from the family license, and if so, how?

Yes, gladly. I am trying to install on a 13" MacBook Pro with OS X 10.8.3. I insert the disk into the SuperDrive. The I work '09 window pops up with two icons: one Tim install and one that says "Read before you install iWork." I double-click on the "Install iWork '09" icon, and a window appears that says, "This package will run a program to determine if the software can be installed." I click "continue" and see "Welcome to the iWork '09 installer." I click on "Continue." The "read me" bullet on the left lights up, and I see "Read before you install. . . ." I click "Continue," then see the software license agreement. When I click on "Continue" again, I am asked to agree, and I do. The window then says, "Standard Install on 'Mackintosh HD" and indicates how much space the program will take.
I click "Install," enter my password, and the installation begins. It goes through a validating phase and begins "writing files." It indicates that installation will take about 30 minutes (although that number fluctuates). After about four minutes it goes to "cleaning up." Then after just a few seconds, the "Summary" bullet on the left lights up and this message appears: "There were errors with the installation. You may want to try installing again." There is a large yellow triangle with an exclamation point in it, and a bold "The installation failed." Below that appears "The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."
At that point, a "Close" button is pulsating blue at the bottom of the window.
Sorry for the tedious detail. Anything revealing there?
Thanks!

Unable to Install ERP Software on Windows 8.1 Pro

Dear Team,
PLease be informed as i am using window 8.1 Single Language and unable to install ERP software. its getting hanged during the phase of installation of Microsoft data acess 2.0.
your Valuable support be highly appreciated.
Thanks,
Prabhu Nath Gupta
+91-9540685870

Sandeep,
I downloaded the file, but it will not open. It has a .dmg extension, and apparently I don't have the necessary app to unpack it.Help please.
Gary
From: Sandeep Singh <[email protected]>
To: Gary Tibbals <[email protected]>
Sent: Wednesday, February 25, 2015 11:17 AM
Subject: Unable to install Elements 12 on Windows 8.1
Unable to install Elements 12 on Windows 8.1
created by Sandeep Singh in Photoshop Elements - View the full discussionHi Gary , Thanks for posting on Adobe forums. Could you please share a screen shot of the error ?Are you trying to install from a Disc ?If Yes, please try to download and install Photoshop Elements from this link:Download Photoshop Elements products
13, 12, 11, 10 Regards,Sandeep If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7229289#7229289 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7229289#7229289 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Photoshop Elements by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

Unable to install a software driver for Canon film scanner on mac OSX 10.6

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Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Select "/var/log/install.log" from the file list. Post the messages from the last installation attempt, starting from the time when you launched the Installer or Software Update.
Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

Cannot install Desktop Software

Hello,
I just bought a blackberry 9700. I cannot install desktop software on my computer!!!
I receive a “DEP – (Data Execution Prevention) error.” And then, automatically close.
I use Windows Xp.
Anyone can help me??
Thanks

Hi,
Try running the software CD first then take the CD out and reboot your computer
after reinsert the CD and restart installing again
It should work then.....

Can anyone help me? I recently bought a secondhand PowerBook G4 but there was no installation discs, where can I obtain a set as I am unable to install any software. Many thanks.

I recently bought a secondhand PowerBook G4 but there were no installation discs with it and at present I am unable to install any software, where is it possible to obtain a set of the discs so that I can reinstall the software to try and resolve this problem.
Many thanks.

You may also want to try eBay. Finding disks for a machine that old will be difficult though.
Best of luck.

HT2956 Unable to install new software, looping admin screen.

I am unable to install new software on my iMac, I enter in the admin password and it doesn't progress to the installation screen, it just loops back to admin password entry. Please help

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Unable to install driver software

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Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Select "/var/log/install.log" from the file list. Post the messages from the last installation attempt, starting from the time when you launched the Installer or Software Update.
Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

Installing desktop software fails

When installing desktop software version 4.7 from disc or net, the install starts - asks you which language you would like, the comes up with the wizard was interrupted before software could be installed.....
have tried various versions same result...
can someone please help as i need to remove ticketmaster app which only works in america... not much good in uk
Cheers

I'm having the exact same problem going from treo 600 verizon to centro att and windows vista. the first install failed just like the above user, redid it and received no option to import data. Tried the suggested reinstall from the downloaded version and got the import option this time, but nothing shows up on the desktop, no old data, nothing.
I notice in the data folders on my computer that the old file type are there, as well as the new types, with considerably smaller sizes, no doubt because there's no data in them. Looks like the new desktop is simply saving the old files, but did not actually convert them.
I can't believe more people don't have this problem. I found one other similar post from a 650 user. someone suggested synching the old treo with the new desktop. i tried that too, but still no data appears (no error message either).
Any help would be appreciated.
Post relates to: Centro (AT&T)

Unable to Install Desktop Integration (Jdev 11.1.1.5) in Windows-7 64 bit

Hi,
I am unable to install ADF Desktop Integration Addin for Office 2010 in Windows 7.
Jdev Version : 11.1.1.5
Operating System : Windows 7 SP1 64bit
Microsoft Office Excel 2010
I have followed the steps given in the developers Guide - Link .
Error:
Component Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 has failed to install with the following error message:
"A failure occurred attempting to install the Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1."
The following components failed to install: - Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1
See the setup log file located at 'C:\Users\cvegesna\AppData\Local\Temp\VSDC0B0.tmp\install.log' for more information.
Thanks,
Chaitanya

I could find any Clue, Attaching the Log File
Log File :
The following properties have been set:
Property: [AdminUser] = true {boolean}
Property: [ProcessorArchitecture] = AMD64 {string}
Property: [VersionNT] = 6.1.1 {version}
Running checks for package 'Windows Installer 3.1', phase BuildList
The following properties have been set for package 'Windows Installer 3.1':
Running checks for command 'WindowsInstaller3_1\WindowsInstaller-KB893803-v2-x86.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '3.1': true
Result of checks for command 'WindowsInstaller3_1\WindowsInstaller-KB893803-v2-x86.exe' is 'Bypass'
'Windows Installer 3.1' RunCheck result: No Install Needed
Running checks for package '.NET Framework 3.5 SP1', phase BuildList
Reading value 'SP' of registry key 'HKLM\Software\Microsoft\NET Framework Setup\NDP\v3.5'
Read integer value 1
Setting value '1 {int}' for property 'DotNet35SP'
The following properties have been set for package '.NET Framework 3.5 SP1':
Property: [DotNet35SP] = 1 {int}
Running checks for command 'DotNetFX35SP1\dotNetFx35setup.exe'
Result of running operator 'ValueGreaterThanEqualTo' on property 'DotNet35SP' and value '1': true
Result of checks for command 'DotNetFX35SP1\dotNetFx35setup.exe' is 'Bypass'
'.NET Framework 3.5 SP1' RunCheck result: No Install Needed
Running checks for package 'Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1', phase BuildList
Reading value 'Install' of registry key 'HKLM\SOFTWARE\Microsoft\VSTO Runtime Setup\v9.0.21022'
Unable to read registry value
Not setting value for property 'VSTORuntimeInstalled'
Reading value 'Update' of registry key 'HKLM\SOFTWARE\Microsoft\VSTO Runtime Setup\v3'
Unable to read registry value
Not setting value for property 'VSTORuntimeUpdateInstalled'
The following properties have been set for package 'Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1':
Running checks for command 'VSTOR30\vstor30.exe'
Skipping ByPassIf because Property 'VSTORuntimeInstalled' was not defined
Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false
Result of checks for command 'VSTOR30\vstor30.exe' is 'Install'
Running checks for command 'VSTOR30\vstor30sp1-KB949258-x86.exe'
Skipping ByPassIf because Property 'VSTORuntimeUpdateInstalled' was not defined
Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false
Result of checks for command 'VSTOR30\vstor30sp1-KB949258-x86.exe' is 'Install'
'Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1' RunCheck result: Install Needed
EULA for components 'Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1' was accepted.
Copying files to temporary directory "C:\Users\cvegesna\AppData\Local\Temp\VSDC0B0.tmp\"
Downloading files to "C:\Users\cvegesna\AppData\Local\Temp\VSDC0B0.tmp\"
(9/12/2011 9:37:42 AM) Downloading 'VSTOR30\vstor30.exe' from 'http://go.microsoft.com/fwlink/?LinkId=95146' to 'C:\Users\cvegesna\AppData\Local\Temp\VSDC0B0.tmp\'
Download completed at 9/12/2011 9:37:44 AM
Verifying file integrity of C:\Users\cvegesna\AppData\Local\Temp\VSDC0B0.tmp\VSTOR30\vstor30.exe
WinVerifyTrust returned 0
File trusted
(9/12/2011 9:37:44 AM) Downloading 'VSTOR30\vstor30sp1-KB949258-x86.exe' from 'http://go.microsoft.com/fwlink/?LinkId=120187' to 'C:\Users\cvegesna\AppData\Local\Temp\VSDC0B0.tmp\'
Download completed at 9/12/2011 9:37:45 AM
Verifying file integrity of C:\Users\cvegesna\AppData\Local\Temp\VSDC0B0.tmp\VSTOR30\vstor30sp1-KB949258-x86.exe
WinVerifyTrust returned 0
File trusted
Running checks for package 'Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1', phase BeforePackage
Reading value 'Install' of registry key 'HKLM\SOFTWARE\Microsoft\VSTO Runtime Setup\v9.0.21022'
Unable to read registry value
Not setting value for property 'VSTORuntimeInstalled'
Reading value 'Update' of registry key 'HKLM\SOFTWARE\Microsoft\VSTO Runtime Setup\v3'
Unable to read registry value
Not setting value for property 'VSTORuntimeUpdateInstalled'
The following properties have been set for package 'Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1':
Running checks for command 'VSTOR30\vstor30.exe'
Skipping ByPassIf because Property 'VSTORuntimeInstalled' was not defined
Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false
Result of checks for command 'VSTOR30\vstor30.exe' is 'Install'
Running checks for command 'VSTOR30\vstor30sp1-KB949258-x86.exe'
Skipping ByPassIf because Property 'VSTORuntimeUpdateInstalled' was not defined
Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false
Result of checks for command 'VSTOR30\vstor30sp1-KB949258-x86.exe' is 'Install'
'Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1' RunCheck result: Install Needed
Verifying file integrity of C:\Users\cvegesna\AppData\Local\Temp\VSDC0B0.tmp\VSTOR30\vstor30.exe
WinVerifyTrust returned 0
File trusted
Installing using command 'C:\Users\cvegesna\AppData\Local\Temp\VSDC0B0.tmp\VSTOR30\vstor30.exe' and parameters ' /q:a /c:"install /q /l"'
Process exited with code 4097
Status of package 'Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1' after install is 'InstallFailed'

Can't install desktop software--error message

When I first tried to install the desktop software from the disk that came with my phone, something went wrong and the installation was incomplete. I am unable to uninstall and start over, however, because when I open the Add or Remove Programs feature in the control panel, no blackberry software comes up as an option to remove.
When I try to initiate the intallation process again (whether by disk or by download), I get the following error message in a box that says "InstallShield" at the upper left:
An error occurred while downloading the file http://saturn.installshield.com/is/prerequisites/microsoft.net framework 2.0 sp1.prq. What would you like to do?
I then have the option to retry or cancel. If I hit retry, I get the same message. If I hit cancel, I get the message:
An error occurred while downloading the file http://download.microsoft.com/download/0/8/c/08c19fa4-4c4f4ffb-9d6c-150906578c9e/NetFx20SP1_x86.exe. What would you like to do?
Again, I have to option to retry or cancel. If I hit cancel, I get the message:
The files for installation requirement Nicrosoft .NET Framework 2.0 SP1 could not be found. The installation will now stop. This is probably due to a failed, or canceled download.
This time, I can click Yes or No.
Any suggestions how I can get the desktop software installed onto my computer?
Thanks!
Annie

Yes Microsoft removed it from their site, that's why I linked to the other site where you can download it from.
In the past if the clean uninstall steps for the Desktop Manager didn't work, than the windows utility always did the trick
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

Can't install desktop software

Hi
I have the Palm IIIc and am trying to install the contents of the CD (desktop software) that came with my orginizer unfortunately there seems to be two problems when I start installing the contents of the CD:
1: It says in a dialog box(titleetup:Macro installation error)
"An error occured while installing one or more of the macros used by the Palm Desktop software.
Microsoft Word macro error.
Unable to write to directory; application my be running. Macro will be to the Palm Desktop directory.
Microsoft Excel macro error.
Unable to write to directory; application my be running. Macro will be to the Palm Desktop directory.
Press next to continue with installation. Or press cancel to exit Setup; then close Microsoft Word and Excel and run setup again.
Refer to readme.txt for more information."
Well, the thing is that i am positve that i am not running any of those programs.
2: When I click next after the first problem appears another dialog box(title:Component Transfer error) appears and says:
"Component: Disk<1>
File group: < Disk1>Disk1 files(1)
File: C:\Program Files\InstallSheild Installation Information\{BA0F-44C2-A883-11D1-AD0A-006097D15E2C}\
Error: Acess is denied
So what i would like to know is what to do in this situation to complete the installation.
Post relates to: Palm IIIc
Message Edited by alite on 07-15-2008 06:49 PM

What operating system are you using on your computer? Is it even a Windows machine??
WyreNut
Post relates to: Centro (AT&T)
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Cannot restart iMac after installing desktop software

Hello.
I installed Mac Desktop software into my iMac (intel), and restarted it.
As you know, you see gray Apple logo with white background, however, the usual desktop never comes up.
How should I do?
If someone has any solution, please let me know!!
Thank you in advance.

Hello cmaisano,
Welcome to the BlackBerry Support Community Forums.
It sounds like the BlackBerry Desktop Manager updated the software on the BlackBerry smartphone.
Thank you
-DrP
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Click Solution? for posts that have solved your issue(s)!

Error installing Desktop software on Windows XP Profesional

Hi,
I got an error when trying to install Blackberry Desktop Software 6.0 on my Laptop. The message said that the application was not a valid Win32 application.
Is there any solution to the problem?
Please help.
Regards
Sarel

Hi and welcome to the forums!
Without knowing the following information It is impossible to give you any meaningful advice.
We need:
1) What model PC and what OS (specify 32 or 64 bit and service pack rev. )
2) What version of Blackberry desktop manager is installed.
I have attached some links to help you find and provide this information.
Let us know how it goes!
Thanks,
Bifocals
How to perform a clean uninstall of the BlackBerry Desktop Software
Downloading the most recent versions of BlackBerry Device Software and BlackBerry Desktop Manager
How to install desktop manager 6.0 (video attached)
How to find the installation log files for BlackBerry Desktop Software
How to troubleshoot problems that may occur when you install, uninstall, or upgrade a program on a W...
How to turn on BlackBerry Desktop Manager connection logging
User Guide - BlackBerry Desktop Software
6.0.0
HTML PDF
Release Notes - BlackBerry Desktop Software
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PDF
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Unable to install desktop software

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