Unable to install Device CALs on Windows Server 2012 after OS Reinstall

Due to a hardware fault we had to reinstall Windows Server 2012. I have activated the Terminal Services licensing Server but I am unable to install Device CALs that we have purchased.
The error is as follows:
"Remote Desktop Services Licensing is unable to process your request. Make sure you provided correct information. If the problem persists, try other methods of activation. Error code is 800"
I tried contacting technical support over phone - they are also unable to resolve the issue.

Hi, thanks for response.
I contacted Clearing House over phone and provided them with all the details regarding authorization
number(s), license number(s) et al. However they also mentioned that there is some technical error from their "tool" and directed me to Technet Forum.
I shall try the Hotfix

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