Unable to install Elements 11 on OS 10.8.2

I am having the same problem when trying to install Elements 11 on an iMac with OS 10.8.2
Have also tried with My new Macbook Pro Retina - same result 
Error: DW046: ShellExtLoader
Used avtivity monitor to shut off but did not cure the problem

Already there - quit SugarSync, installed just fine and the restarted SugarSync
Regards,
Gordon McNeil
<Removed by Moderator>

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          From: Sandeep Singh <[email protected]>
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    Sent: Wednesday, February 25, 2015 11:17 AM
    Subject:  Unable to install Elements 12 on Windows 8.1
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