Unable to install elements 11 on windows 7 64

Support token 40-21234-025421082013 I do not know where to place it.
I'm very dissapointed. Help referes to productos I've not installed in my brand new PC (CS5)
Adobe Support Advisor says:
licensing program --> cpsid_83578r3: Error, "Validate license at Pre-chrome" when installing - Creative Suite 5
Click here for details and corrective actions related to this issue.
and
PRE11 STI 64Installer 11.0 --> cpsid_83572r4: Error committing command when installing - Creative Suite 5.5
Click here for details and corrective actions related to this issue.
Windows 7 64 spanish

Welcome to the forum.
I assume that you are looking for an update for PrE 9. Is that correct?
In PrE>Help>About, what is the version showing?
Good luck,
Hunt

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    0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
    0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
    0006 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0007 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0008 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0009 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0010 [W] 00001036 Software\Opera Software/Plugin Path 2
    0011 [W] 00001036 Software\Opera Software/Plugin Path 2
    0012 [I] 00000014 D:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
    0013 [E] 00001031 D:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll:5
    =X====== M/11.1.102.55 2011-12-06+15-59-17.578 ========

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