Unable to install firmware update for onelink pro dock

I have a brand new OneLink Pro Dock that I am trying to installI am using that with my Thinkpad X1Got the driver software installed. Restarted the laptop.The software driver seems to be installed.  I see the icon in the taskbar.  It shows status as pro dock attached.Now I am trying to install the firmware updateBut getting an error message that says - "Cannot detect the ThinkPad OneLink Dock.Please ensure that the dock is connected to your computer and a monitor is connected to the Dock, I can't seem to find a solution for this.  Please help.  Thanks 

This seems to be a commercial product. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You can find the Commercial Laserjet board here:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-​p/bsc-413
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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