Unable to install iOS 8.0.1 on new iPad Air

Brand new iPad Air and I have downloaded he new software but it won't install it. It says I am not connected to the internet so can't install it but I am connected and can use the internet on safari. Help!

Having the same problem with my iPad Mini. If i find a solution i'll let you know! It didnt let me download iOS 8 either.

Similar Messages

Is there any way to re-install iOS 7.1.2 onto an iPad Air?

Hi all,
I have installed iOS 8 onto my iPad Air. Whilst it is by and and large reasonable there are a couple of apps that just don't work. Both warmed flawlessly before i updated.
The first problem is shown here deals with TV Cover Art and appears in another thread. --->
discussions.apple.com/message/26651318#26651318.
For some reason that address will not cut and paste to provide a useable link. If you cut and paste it into Google that will get you there.
The second and most annoying thing is that Photos is behaving erratically. In the Albums/Events from my Mac folder all the "Events" are there but they are arranged like a dogs' breakfast and not alphabetically.
iPhoto does not work. Presumably because it has been superseded by something called "Photo" which will be part of Yosemite when it is released. Not much use as Yosemite is not being released for another month. I assume that is why "My Photo Stream" is missing from the iPad. "My Photo Stream" is a useful tool if a mobile device is stolen. If the thief is stupid enough to take photos with it they will appear there and and on any mobile device that was not stolen. You have a better chance of getting the item back. Most people will be well aware of the "Find my iPhone" app and will switch it off.
Everything was working perfectly before iOS 8 and it is working perfectly on my iPhone because I have not updated it and don't intend to.
I realise I will have no option with iOS 8 when I stop dithering and buy an iPhone 6 Plus.
So, if anyone knows if it is possible to download iOS 7.1.2 I would be grateful if they could let me know.
Thanks people :-)
UD

THey have bought out an update Ios 8.2 perhaps u could try that it may help u unfortunately u cannot go back to Ios 7.1.2 apple wont allow u to i guess hindsight is a good thing u can learn from this and dont be in too much of a hurry to update in the future sit back and wait too see if there are any problems before u update i work on the principle if aint broke then dont touch it...sorry there much u can do other than vent your suggestions to apple support..

Unable to install IOS 4.3 Upgrade to new IPAD2/32G/3G

Hello,
I just purchased a new IPAD2/32G with 3G Verizon support. I attempted to upgrade my new IPAD2 with the new IOS 4.3 upgrade when prompted by ITUNES.
I received a message when it the process was done that the upgrade failed. My wireless is working correctly. What can I do to install the upgrade?
Thanks,
RobertSfromNaperville

Windows? Turn off virus-protection? Check this out: Update and restore alert messages on iPhone, iPad, and iPod touch.

Unable to install iOS 7.1.2 after download

unable to install iOS 7.1.2 after download despite repeated attempts..

PaulAlanRoberts wrote:
For months now i have been unable to update the operating system on my Ipad2. I am unable to install IOS 7.1.2 to my iPad 2. It just downloads and then the install fails. I currently have IOS 7.0.4. A few months ago i reset the iPad but it appears to have not helped.
If you "reset" the iPad, (restored the iOS) that should have installed the new software onto the device. But I am never sure what any user means when they use the term reset.
Some people use the term to mean restart. Some mean reset the system using the home and sleep buttons, some people mean that they restored the iOS software. How did you "reset" your iPad?
WHen you try to update, do you disable your firewall and antivirus software of using iTunes? Are you using iTunes? Are you using WiFi to update OTA?

Unable to install iOS 7.1.1

Hi guys,
About 12 hours ago my phone lost signal, has been 'searching' ever since. On O2 in the UK.
Spoke to network provider, done all the usual resets.
Then a few hours later realised ios7.1.1 had downloaded automatically. Won't install (message says unable to install)
Spoke to apple, they suggested a backup then erase all content and settings.
Tried this but it wouldn't erase due to an iCloud error.
Tried to erase iCloud account but it won't delete
Totally stuck, have no laptop iTunes to connect to
Any help would be great
Thanks Chris

PaulAlanRoberts wrote:
For months now i have been unable to update the operating system on my Ipad2. I am unable to install IOS 7.1.2 to my iPad 2. It just downloads and then the install fails. I currently have IOS 7.0.4. A few months ago i reset the iPad but it appears to have not helped.
If you "reset" the iPad, (restored the iOS) that should have installed the new software onto the device. But I am never sure what any user means when they use the term reset.
Some people use the term to mean restart. Some mean reset the system using the home and sleep buttons, some people mean that they restored the iOS software. How did you "reset" your iPad?
WHen you try to update, do you disable your firewall and antivirus software of using iTunes? Are you using iTunes? Are you using WiFi to update OTA?

My ipad 3 is unable to install iOS 7.02

I was trying to update from iOS 5 to iOS 7. The donwload seemed to be ok but then the installation process appeared to be blocked in the middle. The apple icon and a progress bar showing the middle of the proccess is displayed. The progress bar has not moved for hours

PaulAlanRoberts wrote:
For months now i have been unable to update the operating system on my Ipad2. I am unable to install IOS 7.1.2 to my iPad 2. It just downloads and then the install fails. I currently have IOS 7.0.4. A few months ago i reset the iPad but it appears to have not helped.
If you "reset" the iPad, (restored the iOS) that should have installed the new software onto the device. But I am never sure what any user means when they use the term reset.
Some people use the term to mean restart. Some mean reset the system using the home and sleep buttons, some people mean that they restored the iOS software. How did you "reset" your iPad?
WHen you try to update, do you disable your firewall and antivirus software of using iTunes? Are you using iTunes? Are you using WiFi to update OTA?

HT3867 I'm trying to set up a new iPad air. Why is it unable to join my wi-fi network, even with correct password?

Why am I unable to join my wi-fi network with new iPad air using correct password?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Unable to install ios 8.2

Unable to install ios 8.2

Try to force close the settings app and then reset your iPad. After it restarts, go back to the Software Upadet setting and see if it will resume the process.
In order to close the Settings apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Hold down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple logo appears on the screen after which time you can release the buttons and let the iPad start up.

HT201210 I attempted to install iOS 7.0.2 on my iPad (3rd gen). The screen has frozen. Have tried resetting and restoring (via iTunes). Error mssg says that my iPad cannot be restored. Now what do I do?

I attempted to install iOS 7.0.2 on my iPad (3rd gen). The screen has frozen. Have tried resetting and restoring (via iTunes). Error mssg says that my iPad cannot be restored. Now what do I do?

Hi there hhcd92!
I have an article here for you that can help guide you through troubleshooting this situation:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for coming to the Apple Support Communities!
Regards,
Braden

Am in the process of installing ios 7.0.4 for my ipad 2 however, all I see on the screen is the USB cable and an arrow which point to iTunes icon. It has remained so for more than 1 hour. When I put it off and switch it on again, I see the same thing

Am in the process of installing ios 7.0.4 for my ipad 2 however, all I see on the screen is the USB cable and an arrow pointing to iTunes icon. It has remained so for more than 1 hour. When I put it off and switch it on again, I see the same thing appearing again. what sholud I do?

This is the solution to your issue.
I wish you the best of luck.
http://support.apple.com/kb/ht1808?locale=en_AU&viewlocale=en_AU

Since installing iOS 8.1.2 on my iPad, the facebook app stopped working. Is there a way to fix it or go back to the previous iOS?

Since installing iOS 8.1.2 on my iPad, the facebook app stopped working. Is there a way to fix it or go back to the previous iOS?

Sorry, no. If Facebook isn't compatible with the current iOS it's on Facebook to make its app compatible.
Have you tried to access facebook via safari? I personally abandoned the app years ago due to it being very buggy. I access it via safari with no issues

HT4061 had new ipad air 5 hours, got message to update ios, started, screen went black with apple logo, over two hours, cannot shutoff device. seems locked, no response.

new ipad air 5 hours ago. got message ios update available. i started install, screen went black with apple logo, has been "frozen" over two hours with no apparent activity. cannot use Home button or Sleep wake button. how do i restore original ipad start? what is ctl alt delete equivalent?

Thank u, this reply helped.
SergZak
Currently Being Moderated Re: black screen wont turn on
Oct 10, 2013 3:44 AM (in response to Apfelwurm)
The following is how to do a proper reset of an iDevice:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.

I bought a new ipad air but when i install the apps , all of them are gone , but i app store still are and says you can open it. But it can not open.

I bought a new ipad air but when i install the apps , all of them are gone , but i app store still are and says you can open it. But it can not open.

The apps available to you are dependent on your location. If you are not in the USA, then you cannot get the USA app store. Whilst you may think that is unfair, it has been a part of the stardard terms and conditions you agreed to when you setup the iOS device in question originally, as well as every time you click agree to the terms and conditions.
This is done because of two things, firstly there are many legal and semi-legal reasons that an iOS app store download is available in one territory and not another, in addition to this, it also allows apple to provide language specific content, as well as team up with companies and organisations within individual organisations in order to provide you with exclusive offers, content, and information, which it would not otherwise be able to do.
Rules for the iOS app store are also applied in varing forms for the music store, the books store, and the iTunes U content library.
I can very much understand your fustraition, as someone who spent a considerable portion of his life, especially during the years he grew up, living in California, USA, but now living in London, UK, I too find it very fustraiting that you cannot always get the same content from one country to another, especially when most marketing for iOS apps originates in the USA these days.
I hope this helps your query and helps to ease your fustraition. If you would like apple to be aware of your fustraition, rather than putting it onto a pubilc form which is on monitored in a very limited capacity, then you can fill in the form at http://www.apple.com/feedback where you can give your complaint straight to apple.

Facebook is unable to download on new ipad air

Just turned on my new ipad air and set it up. Try to install facebook app but I get the error "Unable to download app. Facebook could not be downloaded at this time"
I have deleted it, restarted ipad, tried to reinstall, doesn't work. Tried resetting ipad settings. Doesn't work.
Is there an issue with the App Store? How do I fix this?

Try this:
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings

Do I need to install Norton 360 multi device on my new iPad Air?

I just got a new iPad Air 64GB wifi + cellular and the retailer is strongly suggesting I install Norton 360 Multi Device on it and on my MacBook Pro with OS X 10.8.5. I was under the impression that Macs were seldom affected by viruses. However, they are suggesting that it will be easier to retrieve my iPad if it becomes stolen or lost. I'm not sure how that would work, or if I need it at all.
Please advise,
Thanks.

Norton 360 does nothing more with regards to a lost or stolen device then the free find my iPad service from Apple already does (as Diavonex mentions). Norton, just like find my iPad is an internet remote tracking service, so it has the same functionality as well as the same limitations of find my iPad or any remote tracking service - namely that the device must be powered on, with a live internet connection, for the remote tracking to work.
Norton 360 offers no additional security for a lost or stolen device, and its "threat" protection is pointless on a non-j'broken iOS device (and it WILL degrade the user experience on a tablet, since it is running all the time).
All that buying it will accomplish is to make you a bit poorer, and the retailer a bit richer.

Unable to install iOS 8.0.1 on new iPad Air

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