Unable to install iTunes 11.1.3 and uninstall iTunes on XP Machine.

Scenario: Can't synch my iPhone4 with iTunes on Windows XP machine.
- Pop-up says I need iTunes 11.1.3.
- Download 11.1.3 and run installer
- Fails with error "The Folder Path "Program Files" contains an invalid character. Run installer again".
- Run installer again (and again...) and keep getting same error. (endless loop.....)
- Go to Support page which says to completely uninstall iTunes for XP in this order:
    - iTunes
    - Apple Software Updates
    - Apple Mobile Device Support
    - Bonjour
    - Apple Application Support
- When I uninstall iTunes I get exact same error message when uninstaller tries to configure iTunes.
     "The Folder Path "Program Files" contains an invalid character. Run installer again"
         - Why the heck would the uninstaller try to configure iTunes before uninstalling it???
            Seems kind of pointless to me.
  So, bottom line, I can't synch my iPhone, can't install or uninstall iTunes. DOA...!!! Need help!
Thx,
Ron

- Fails with error "The Folder Path "Program Files" contains an invalid character. Run installer again".
Try the following user tip:
"not a valid short file name" and "invalid character" install errors

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