Unable to Install iTunes 64 bit on Lenovo X1 with Windows 8.1

I get the error message in the screenshot attached when I try to install iTunes on my Lenovo (W 8.1).  I havs done all the uninstalls (iTunes and all Apple and Bonjour programs and folders) and attempted reinstalls, and ever time I get this error message that Apple Mobile Device fails to start.  I have installed Windows Media Pro for Windows 8, as aome have suggested but this makes no difference.  I have also set permissions in system so Administrators hav full control, and I have even tried to install as Administrator.  Appreciate any advice appreciated.

Also, if I ignore the first error message and proceed with the installation, I get this second error, that Apple Application Support cannot be found, and the iTunes boot up fails.  Again, any assistance appreciated.

Similar Messages

  • Unable to install iTunes 11.1.4.62 on Windows 8. I get Service "Apple Mobile Device" (Apple Mobile Device failed to start.  Verify that you have sufficent privileges to start system services.  I am trying to install this on my desktop not a mobile device.

    Unable to install iTunes 11.1.4.62 on windows 8.  I get
    Service "Apple mobile Device) failed to start. 
    Verify that you have sufficient privileges to start system services.
    I am trying to install it on my desktop.  I am also in Administrator mode.  My iTunes stopped working when I was notified that there was a new version of iTunes and would I like to download it. I said yes as always and it was unable to finish the update because of a
    runtime Error!
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    Please contace the application's suport team for more information.
    My iTunes stopped working at this time.  I thought I could delete iTunes and start over. This tactic did not work.
    Can anyone make sense of what I am saying and help me to get my iTunes back again?

    Try a more recent version of my advice. The "for older video cards version" may work when the default version doesn't.
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • I am trying to install itunes on my hp laptop with windows vista 64 bit. But when i install i get this error "An error occured during the installation of assembly "Microsoft.VC80.CRT.type="win32"version="8.0.50727.6195".publickeyTOken="1fc8b3 b9a1e18e3b".

    I am trying to install itunes on my hp laptop with windows vista 64 bit. But when i install i get this error   "An error occured during the installation of assembly "Microsoft.VC80.CRT.type="win32"version="8.0.50727.6195".publickeyTOken="1fc8b3 b9a1e18e3b".processorArchitecture="x86""

    Repair your Apple Application Support.
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  • Can't install itunes due to a problem with windows installer package

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    Contact your suupport personnel or package vendor."
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    Message was edited by: Joe_TLC

    I pulled my brains out trying to figure this bug out and I may have a solution for you.
    All of it installed fine in my desktop, but a friend's laptop got the error you mentioned on quicktime, itunes, flash, officeXP and about anything else I tried to load for him.
    If you look in: C:\documents and settings\<username>\Local Settings\Temp there will be an iTunes install log...open it in Notepad and see if it isn't exiting with a 1619 error while running msiexec.exe
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    Seems some configurations of XP (and possibly Vista) aren't allowing full administrator rights to the account you set up when you installed XP (even though User Editor says you do have those rights.)
    I read 2 MS articles and turned off simple file sharing, then gave ownership of the entire C: drive to the administrator. Logged the admin account off, logged his "admin" account in, and then gave rights to his personal directory to his account (c:\docs and settings\<username>)
    Once I did that, every install that had previously errored out performed flawlessly.
    The MS articles in question:
    http://support.microsoft.com/?kbid=316309 (1619 error)
    and
    http://support.microsoft.com/?kbid=308419 (how to set special permissions)
    Hope this helps!
    Doc

  • Unable to install iTunes 10.5.0.142 on Windows 7 64 bits system

    I am not able to install the latest version of itunes, version 10.5.0.142, released by Apple last week.
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    b. Uninstalling the previous version of itunes completely as mentioned here: http://support.apple.com/kb/HT1923 and also using Microsoft Fixit and then trying to install the new version. Failed.
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    Many thanks.

    I should have posted this earlier, but anyway. I restored my laptop to factory version after backing up any useful data, and the first thing I the laptop was restored was connect to the internet, download and install the latest version of iTunes. And Bingo! It worked.
    Apple helps you find Original Sin with the Windows.

  • Unable to install iTunes 11.1.4.62 on Windows 7 64-bit computer

    Received notice of iTunes update to currently installed version of iTunes, first on media computer, then on every day computer (both Windows 7 64-bit).  Successfully installed iTunes 11.1.4.62 on media computer, then attempted download and install on every day computer.  Efforts failed repeatedly.  Now, on bootup of every day computer, am receiving Apple error message stating that APSDaemon.exe won't start because MSVCR80.dll is missing.
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  • TS3212 Downloading itunes on Lenovo Notebook with Windows 7

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  • Unable to install itunes in windows 7 64 bit - hanging

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    Hey gigipramod,
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    http://support.apple.com/kb/HT1926
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    Hello
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    Ashraf Badi
    <Personal Information Edited by Host>

    Hi Nitro,
    Tried your advise but that too failed. Problem still continues. Again that same error  "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor".
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  • Hi I am unable to install itunes on my Windows 8 64 bit PC, can you help please

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    Many thanks.
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  • HT1926 Unable to install iTunes update on pc with Windows 7 x64 bit

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    Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
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  • Unable to install itunes 10,5.I receive this message: there is a problem with this window installer package. A program required for nthis install to complete could not run. Contact your support personnel or package vendor.Am using window ultimate 64 bits

    I am unable to install itunes 10,5. I receive this message: There is a problem with this window installer package. A program required for this install to complete could not run. Contact your support personnel or package vendor. I am using window 7 ultimate 64 bits

    There is a problem with the Window installer package. A program required for this intall to complete could not be run. Contact your support personnel or package venfor.
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    Apple Mobile Device Support
    Apple Software Update
    iTunes
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    The following article gives information about using the Event Viewer:
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  • Unable to install Itunes on Windows 8

    Unable to install Itunes on Windows 8.
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    See Troubleshooting issues with iTunes for Windows updates.
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    Hello Shaaswat,
    Thank you for using Apple Support Communities. 
    You can use the following article to troubleshoot issues with installing iTunes for Windows.
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    Jeff D. 

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