Unable to install itunes 64 bit

Every time I install iTunes on my 64 bit version of windows, it installs it as the 32 bit version. I have tried uninstalling and reinstalling with the iTunes64setup and it still installs the the application as the 32 bit version, saving it in Program Files/(x86) or whatever it is. While running itunes, the task manager shows itunes(32). I have an HP dv6 running Windows 8 64bit.

Also, if I ignore the first error message and proceed with the installation, I get this second error, that Apple Application Support cannot be found, and the iTunes boot up fails.  Again, any assistance appreciated.

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    I get the error message in the screenshot attached when I try to install iTunes on my Lenovo (W 8.1).  I havs done all the uninstalls (iTunes and all Apple and Bonjour programs and folders) and attempted reinstalls, and ever time I get this error message that Apple Mobile Device fails to start.  I have installed Windows Media Pro for Windows 8, as aome have suggested but this makes no difference.  I have also set permissions in system so Administrators hav full control, and I have even tried to install as Administrator.  Appreciate any advice appreciated.

    Also, if I ignore the first error message and proceed with the installation, I get this second error, that Apple Application Support cannot be found, and the iTunes boot up fails.  Again, any assistance appreciated.

  • Unable to install itunes in windows 7 64 bit - hanging

    Unable to install itunes in windows 7 64 bit - screen is hanging after first few steps ...
    Also i am unable to uninstall Apple update software. Are these both related.
    Now how do i get the software installed( itunes installed in windows 7)

    Hey gigipramod,
    Thanks for the question. I understand you are experiencing issues installing iTunes. The following resource may provide a solution:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Thanks,
    Matt M.

  • Unable to install itunes 10.4.1 on my dell laptop windows 7 64 bit

    Hello
    I am unable to install itunes 10.4.1 on my dell laptop windows 7 64 bit:
    i have tried to install itunes on my windows 7 64 bit dell laptop, and everytime it says installation successfully installed, but i can't find the files anywhere in the computer, i searched all the locations, desktop ... but nothing found.
    Troubleshooting Done:
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    - Tried to install on different locations on my computer.. C:, D:...  didnt work.
    - I empty Temp files from all users on my computers who are (Me & Admin) only; didnt work.
    - i removed all related apple files; same.
    - Uninstall all apple related support ... etc..; didnt work.
    - I have Admin access to all my files and also tried to install from Admin account; didnt work.
    I don't know what else i can do, please advise me on how to fix it, i need to backup my iphone & ipad ASAP.
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    <Personal Information Edited by Host>

    Hi Nitro,
    Tried your advise but that too failed. Problem still continues. Again that same error  "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor".
    Please advise.

  • Hi I am unable to install itunes on my Windows 8 64 bit PC, can you help please

    Hi I am unable to install itunes on my Windows 8 64 bit PC, can you help please

    Many thanks.
    the message I get says unable to remove old version of itunes
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • HT1926 Unable to install iTunes update on pc with Windows 7 x64 bit

    Unable to install iTunes upgrade (11.0.1 on pc running Windows 7 x64 bit. Running old version of iTunes ok.  Have tried opening with new administrator but to no avail. Following download message that 'problems with installation'  and to tray manually.  Same outcome.
    Anybody got any ideas?
    Thanks
    Ian

    Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
    http://www.apple.com/itunes/download/

  • Unable to install iTunes on Windows 7 64 Bit

    When I try to install iTunes 64 bit on my Windows 7 computer using the latest installer from Apple's website, I get the following error:
    *An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKeyToken="1fc8b 3b9a1e18e3b",processorArchitecture="x86". Please refer to Help and Support for more information. HRESULT: 0x80070002*
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    *Apple Application Support was not found.*
    *Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again.*
    *Error 2 (Windows error 2)*
    I have tried:
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    * Clear out temp folder
    * Running the install as administrator
    * Extracting the .msi files and running them separately
    Any ideas?

    Here is a solution that worked for a user who also had a problem with iTunes Software Support. This thread was for a win32 version, but Maybe this is the problem for both of you?:
    IT appears that AppleApplicationSupport.msi, is not opening and installing properly.
    Download and SAVE iTunesSetup.exe, where you can find it.
    Then:
    1. Download and install WinRAR.
    2. Right-click the iTunesSetup.exe icon and choose "Open with WinRAR".
    3. Once the EXE is opened in WinRAR, double-click AppleApplicationSupport.msi and when the installer window is open choose "Repair".
    4. Done! You can now run iTunes normally.
    Here is a link to that fairly lengthy thread.. http://discussions.info.apple.com/thread.jspa?threadID=2151777&tstart=-1

  • Unable to install itunes 10,5.I receive this message: there is a problem with this window installer package. A program required for nthis install to complete could not run. Contact your support personnel or package vendor.Am using window ultimate 64 bits

    I am unable to install itunes 10,5. I receive this message: There is a problem with this window installer package. A program required for this install to complete could not run. Contact your support personnel or package vendor. I am using window 7 ultimate 64 bits

    There is a problem with the Window installer package. A program required for this intall to complete could not be run. Contact your support personnel or package venfor.
    Perhaps let's first try updating your Apple Software Update.
    Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
    If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

  • Unable to install iTunes 11.1.4.62 on Windows 8. I get Service "Apple Mobile Device" (Apple Mobile Device failed to start.  Verify that you have sufficent privileges to start system services.  I am trying to install this on my desktop not a mobile device.

    Unable to install iTunes 11.1.4.62 on windows 8.  I get
    Service "Apple mobile Device) failed to start. 
    Verify that you have sufficient privileges to start system services.
    I am trying to install it on my desktop.  I am also in Administrator mode.  My iTunes stopped working when I was notified that there was a new version of iTunes and would I like to download it. I said yes as always and it was unable to finish the update because of a
    runtime Error!
    Program: C:\program Files (x86)\iTunes\iTunes.exe
    R6034
    An application has made an attempt to load the C runtime library incorrectly.
    Please contace the application's suport team for more information.
    My iTunes stopped working at this time.  I thought I could delete iTunes and start over. This tactic did not work.
    Can anyone make sense of what I am saying and help me to get my iTunes back again?

    Try a more recent version of my advice. The "for older video cards version" may work when the default version doesn't.
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • Unable to install Itunes in Windows XP

    I am unable to Install Itunes oin Windows xp professional SP2, it gives below error: Let me know how to get it installed

    OK, there is still not much to go there.
    I assume you are using 32 bit XP Pro, iTunes will not install on 64 bit XP but you should get a different error.
    Lets try installing the components of iTunes separately.
    Download the iTunes installer and save it in your downloads folder.
    The files will be either itunessetup.exe or itunes64setup.exe for a 64 bit system.
    Open notepad and copy the following 3 lines into it.
    md temp
    itunes64setup /extract temp
    pause
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    Save the file as extract.bat into the same folder that contains the itunes installer.
    Open the downloads folder and you should find the extract file that you saved. Double click on it and a black window will open telling you what it is doing. When its finished, press any key to continue.
    You should find that a folder called temp has been created containing all the itunes msi files.
    Install by double clicking on them  in this order:
    Apple Application Support
    Bonjour
    Apple Mobile Device Support
    Apple Software Update
    iTunes
    Make a note of any error messages and which component it relates to.
    Also use the Windows Event viewer to see if there are error messages at the time you attempted the installs.
    The following article gives information about using the Event Viewer:
    http://support.microsoft.com/kb/308427

  • Unable to install Itunes on Windows 8

    Unable to install Itunes on Windows 8.
    It states Errors occured during installation. Your system has not been modified, and does not fully down load.
    I have tried :-
    Uninstall Itunes and then reinstall
    Uninstalled Itunes then connect Iphone to computer and tried to source relevant Itunes package.
    ininstalled Itunes then tried to install a later version
    Even tried an Itunes 64 bit installer then tried to download Itunes.
    All the above have been unsucessful. I have a 64 bit operationg system, x64 based processer laptop computer.
    I have spoken to the staff at apple store who were all really nice but could not offer any help unless I had an apple computer.
    Please help as I have two Iphones and an Ipad which are limited without Itunes.

    See Troubleshooting issues with iTunes for Windows updates.
    If you still have problems installing iTunes download and install 7-Zip (free) and a fresh copy of the current installer from https://www.apple.com/itunes/download/ or use these direct links (which will go out of date at some point):
    iTunes 11.1.5 for Windows (32-bit) - iTunesSetup.exe (2014-02-25)
    iTunes 11.1.5 for Windows (64-bit) - iTunes64Setup.exe (2014-02-25)
    Then unpack the installer into its components using 7-Zip and install them individually in alphabetical order (don't try to install SetupAdmin.exe or iCloud.msi). If any of the components still fail to install you may get more useful error messages as to why not.
    tt2

  • Unable to install iTunes 12.0.1

    I'm unable to install iTunes 12.0.1 on my laptop. Every time i try installing it, it says an error occured while installing iTunes. Can anyone help me fix this?
    Laptop specs:
    1) Windows 8.1 (64-bit)
    2) 500 GB hard disk capacity
    3) 4 GB RAM
    It's a brand new laptop by the way

    Hello Shaaswat,
    Thank you for using Apple Support Communities. 
    You can use the following article to troubleshoot issues with installing iTunes for Windows.
    Issues installing iTunes for Windows - Apple Support
    Regards,
    Jeff D. 

  • Unable to install itunes for new computer with windows 8

    unable to install itunes for new computer with windows 8
    states this app unable to run on this PC

    Hello jgrn76,
    It sounds like you are getting an error stating that the iTunes installer cannot be run on your computer. I would try downloading the 64 bit version of iTunes from here:
    iTunes 11.1.3 for Windows (64-bit)
    http://support.apple.com/kb/DL1615
    If issues persist when trying to install it, I would try running through the steps in the article named:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    Otherwise, would you mind elaborating a bit on what the error message says, word for word?
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • Unable to install iTunes after converting from Windows Vista to Windows 7.  Am told installation was successful, then "iTunes was not installed correctly", followed by "Error 7 (Windows error 193).

    Unable to install iTunes after converting from Windows Vista to Windows 7.  Am told installation was successful, then "iTunes was not installed correctly", followed by "Error 7 (Windows error 193).  I have my iPod plugged into my computer via USB port.  What am I doing wrong?

    i have the only account on my laptop so have checked and am the account administrator
    i run windows 7 home premium
    I have the same problem and
    have followed the link uninstalling in the correct order,
    then restarted as per instructions,
    went to Apple to download itunes,
    hit download now,
    Visit the iTunes download page. Click Download Now to download the iTunes installer. When prompted, click Save (instead of Run).
    did not get a save instead of run prompt
    Right click on iTunesSetup or iTunes64Setup (the installer you downloaded in step 3).
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    i can only click run as administrator from right clicking the shortcut on my desktop screen
    If iTunes fails to install or repair, it might be necessary to remove components left from a previous installation of iTunes and then reinstall.
    sick of doing this
    at least 7 or 8 times i have re installed itunes to no avail
    troubleshooting no better
    please help. pulling my hair out at this stage
    it was working fine until 2 days ago when i opened itunes it offered to update to 12.1
    not working since i clicked yes
    also i have gone to restore previous point and ffs there are no restore points before my multiple reinstalls
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  • Unable to install Itunes 10.1 or 10.1.1  -Apple Mobile Device USB Driver

    Unable to install Itunes 10.1 or 10.1.1 and have it sucesfully install the Apple Mobile Device USB Driver. It keeps coming up with an error that the driver is unsigned or disappears completely from device manager.
    I have tried full uninstall including cleaning registry keys and file system. If I uninstall and re-install 9.2.1 usb driver works perfectly and I have no issues synching with phone or seeing the phone in Itunes.
    I have tried repair installs, updating the drivers by pointing to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
    I have tried removing all USB devices and having them reinstall from Windows after a reboot. Nothing seems to work.
    I just got a new IPAD and cannot use it because I cannot install 10.1 at least to have it connect. It came with IOS 4.2.1 on it.

    I also encountered the same problem.
    and yes, I uninstalled and reinstalled itunes 10.1.1 bla bla blahhh....
    Same issue!!! itunes cannot open cuz the mobile device support not started etc..
    but when reinstalled prior itunes version 9.2 its gone
    and issue fixed.
    i can sync my 3G.
    but not my 4G. it says you need to upgrade to 10.1 or above
    spending the whole night to fix the problem which never occured b4
    i finally find out one thing.
    pl keep in mind im not a computer exprt
    i tried this and it worked, i don know what fixed it, bt it works
    try this at your own risk. some comp genius will tell us weather this way is right or not.
    ok. lets start...
    in your desktop make a new folder. name it Kmh_\CoreFP
    try uninstalling the newer version 10.1
    only the itunes not other mobile div suprt, application suprt etc.
    dont mind the following order:http://support.apple.com/kb/HT1923
    and reinstall itunes 9.2
    go to C:\Program Files\Common Files\Apple
    you wil find a folder named "CoreFP"
    copy it and paste to Kmh_\CoreFP
    uninstall itunes 9.2
    and reinstall itunes 10.1 again
    go to C:\Program Files\Common Files\Apple
    you wil find folder named "CoreFP"
    find the difference in properties comparing the one u stored in Kmh_\CoreFP
    ok delete it and replace it with the one we stored stored in Kmh_\CoreFP
    restart the computer and start itunes now
    what happens?
    best of luck.
    -Kmhm63
    reinstall the newer version 10.1
    I would suggest that you revert back to prior working version until Apple comes out with an update that fixes what 10.1.1 broke.

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