Unable to install itunes 8.1.1 need it for iphone plz help
i can download the 8.1.1 intaller but when i install a msg pops up which reads
"the windows installer service could not be accessed this can occur if you are running windows in safe mode or if the windows installer is not currently installed contact your support personel for assistance"
i have tried to download a new installer but it says mine is the newest so i checked out safe mode and i found out how to turn it on but not how to turn safe mode off but it does seem to be off! is there any other things that could be stopping this from installing??? any advivce would be much appreciated thankyou!
Hey there,
Check out this Microsoft Support page with potential solutions to this error by clicking [here|http://support.microsoft.com/kb/319624]. Hope it helps.
B-rock
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A few month ago my pc's hard drive crashed. I have since got it fixed with a new hard drive and with Windows 7 (previously I had XP).
I have just downloaded the new version of iTunes and when I connect my iphone a pop up appears stating that iTunes cannot read the content of my iphone and that it needs to be restored to the factory settings.
Is there anyway of fixing this problem without having to restore my iphone? If there is no alternative is there a way of saving everything? I haven't done a back up or upgrade in oer 4 months.
Your help is much appreciated. ThanksUnfortunately, no. If iTunes is giving you that message, there is data or code seriously corrupted in your phone, or there is hardware damage. The only solution is to restore as instructed. This is the downside of not backing up.
Out of curiosity, why did you not install iTunes and backup right after you replaced your HD and OS on your computer?
The only alternative for saving some data (the backup) is to obtain a 3rd party app for windows that can backup and restore some of it independently of iTunes. There are several of these - Google is your friend to find them. The caveat is that if your iPhone flash drive is corrupted, those apps may not work properly either. -
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Hi max pacini,
This article may be able to help:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Take care,
- Ari -
Why can't I deauthorize a p.c. from a "web browser"?
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Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
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Unable to install iTunes 11.1.4.62 on windows 8. I get
Service "Apple mobile Device) failed to start.
Verify that you have sufficient privileges to start system services.
I am trying to install it on my desktop. I am also in Administrator mode. My iTunes stopped working when I was notified that there was a new version of iTunes and would I like to download it. I said yes as always and it was unable to finish the update because of a
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My iTunes stopped working at this time. I thought I could delete iTunes and start over. This tactic did not work.
Can anyone make sense of what I am saying and help me to get my iTunes back again?Try a more recent version of my advice. The "for older video cards version" may work when the default version doesn't.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
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Unable to install itunes 10.4.1 on my dell laptop windows 7 64 bit
Hello
I am unable to install itunes 10.4.1 on my dell laptop windows 7 64 bit:
i have tried to install itunes on my windows 7 64 bit dell laptop, and everytime it says installation successfully installed, but i can't find the files anywhere in the computer, i searched all the locations, desktop ... but nothing found.
Troubleshooting Done:
- Tried different itunes versions; didnt work.
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- I empty Temp files from all users on my computers who are (Me & Admin) only; didnt work.
- i removed all related apple files; same.
- Uninstall all apple related support ... etc..; didnt work.
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I don't know what else i can do, please advise me on how to fix it, i need to backup my iphone & ipad ASAP.
Please contact me via email, phone anytime and as soon as you can.
Thanks for your support
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<Personal Information Edited by Host>Hi Nitro,
Tried your advise but that too failed. Problem still continues. Again that same error "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor".
Please advise. -
Unable to install Itunes 10.1 or 10.1.1 -Apple Mobile Device USB Driver
Unable to install Itunes 10.1 or 10.1.1 and have it sucesfully install the Apple Mobile Device USB Driver. It keeps coming up with an error that the driver is unsigned or disappears completely from device manager.
I have tried full uninstall including cleaning registry keys and file system. If I uninstall and re-install 9.2.1 usb driver works perfectly and I have no issues synching with phone or seeing the phone in Itunes.
I have tried repair installs, updating the drivers by pointing to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
I have tried removing all USB devices and having them reinstall from Windows after a reboot. Nothing seems to work.
I just got a new IPAD and cannot use it because I cannot install 10.1 at least to have it connect. It came with IOS 4.2.1 on it.I also encountered the same problem.
and yes, I uninstalled and reinstalled itunes 10.1.1 bla bla blahhh....
Same issue!!! itunes cannot open cuz the mobile device support not started etc..
but when reinstalled prior itunes version 9.2 its gone
and issue fixed.
i can sync my 3G.
but not my 4G. it says you need to upgrade to 10.1 or above
spending the whole night to fix the problem which never occured b4
i finally find out one thing.
pl keep in mind im not a computer exprt
i tried this and it worked, i don know what fixed it, bt it works
try this at your own risk. some comp genius will tell us weather this way is right or not.
ok. lets start...
in your desktop make a new folder. name it Kmh_\CoreFP
try uninstalling the newer version 10.1
only the itunes not other mobile div suprt, application suprt etc.
dont mind the following order:http://support.apple.com/kb/HT1923
and reinstall itunes 9.2
go to C:\Program Files\Common Files\Apple
you wil find a folder named "CoreFP"
copy it and paste to Kmh_\CoreFP
uninstall itunes 9.2
and reinstall itunes 10.1 again
go to C:\Program Files\Common Files\Apple
you wil find folder named "CoreFP"
find the difference in properties comparing the one u stored in Kmh_\CoreFP
ok delete it and replace it with the one we stored stored in Kmh_\CoreFP
restart the computer and start itunes now
what happens?
best of luck.
-Kmhm63
reinstall the newer version 10.1
I would suggest that you revert back to prior working version until Apple comes out with an update that fixes what 10.1.1 broke. -
I am still unable to install itunes in Windows Vista
I have tried to run Fix it 4 times now after doing other things suggested in the Apple community and I am still unable to install itunes. Do you have any other ideas?
I've been uninstalling/reinstalling and using CCcleaner, sfcscannow and nothing seems to correct error msg 2- corrupt files found/unable to fix. Now what??????
I am using windows Vista. I NEED help!nothing seems to correct error msg 2
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
I am also unable to install iTunes 8. I am not getting the same error messages as others however - just a msg telling me that there were problems installing iTunes 8 & if they persist I should try clicking - TOOLS - DOWNLOAD ONLY.
I have done this I ended up with an open folder on my desktop containing several files Including bonjour which I had deselected.
I now have several questions
a)what do I now do with these files ?
b) where do I find them again - they were in a folder called apple update but having closed the folder I am now unable to find it anywhere
c) having read through the forums & seen all the problems other users are having with this software do I really even want to update. What do I need iTunes 8 for - & what happens if I don't install it ??
Obviously I am not the most tech savvy of posters here & I would really appreciate some feedback
Thanks - GillianThis is the error I get when I instll.
"The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2738."
-SR -
Have a/c with itunes but unable to install itunes on Windows 7
Though I have an a/c with itunes I am unable to install itunes keep receiving errors when trying to install
Neither Apple nor the iTunes installer cares if you have an a/c (I'm assuming that's the lazy way of typing account) when installing iTunes.
If you want/need help, stop trying to be cute, provide the specific details without the short hand.
Otherwise... search for the errors that are being displayed.
Others are more likely to help if you actually put some effort into asking for help. -
I am unable to install itunes onto my pc. I am unable to find where it saves it or even if it has saved it. Can anyone help?
itunes 11 has a specific spec that needs to be met before you can install it. Please verify from this if your pc pass the requirement from this link
iTunes 11 for Windows - Technical Specifications
Unless otherwise specified, in C:\Documents and Settings\User\Local Settings\Temp. However, if you want to know for sure for your system, download something (if you haven't already) and do a search for that specific dwnld. Then, drill down to the containing folder. -
Unable to install itunes 11 after downloading upgrade successfully.
Internet Companions:
Problem is I am able to download but unable to install itunes 11. Get feedback message that I lack necessary administrative priviledge to do so;
then I am redirected to follow a confusing process and steps to obtain necessary administrator status to do so. Hence, I need guidance/help clarifying specific steps to take, literally & concretely, to obtain necessary administrator status to successfully install itunes 11.
Many Thanks with much Gratitude,
MichaelToday I want to run the programm and my computer says: "This Acction is only valid for installed productions." (translated from german). I tried to download it again (it works) but then asked for the file iTunes.exe. I check the link to the file but he doesn' take. Uninstalling is also not possible!
Although you're getting a slightly different error message, try the procedure I outline in the following post:
http://discussions.apple.com/thread.jspa?messageID=9694258� -
Unable to install itunes in windows 7 64 bit - hanging
Unable to install itunes in windows 7 64 bit - screen is hanging after first few steps ...
Also i am unable to uninstall Apple update software. Are these both related.
Now how do i get the software installed( itunes installed in windows 7)Hey gigipramod,
Thanks for the question. I understand you are experiencing issues installing iTunes. The following resource may provide a solution:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M. -
Unable to install iTunes after converting from Windows Vista to Windows 7. Am told installation was successful, then "iTunes was not installed correctly", followed by "Error 7 (Windows error 193). I have my iPod plugged into my computer via USB port. What am I doing wrong?
i have the only account on my laptop so have checked and am the account administrator
i run windows 7 home premium
I have the same problem and
have followed the link uninstalling in the correct order,
then restarted as per instructions,
went to Apple to download itunes,
hit download now,
Visit the iTunes download page. Click Download Now to download the iTunes installer. When prompted, click Save (instead of Run).
did not get a save instead of run prompt
Right click on iTunesSetup or iTunes64Setup (the installer you downloaded in step 3).
If you have Windows Vista, Windows 7, and Windows 8: Choose "Run as administrator."
i can only click run as administrator from right clicking the shortcut on my desktop screen
If iTunes fails to install or repair, it might be necessary to remove components left from a previous installation of iTunes and then reinstall.
sick of doing this
at least 7 or 8 times i have re installed itunes to no avail
troubleshooting no better
please help. pulling my hair out at this stage
it was working fine until 2 days ago when i opened itunes it offered to update to 12.1
not working since i clicked yes
also i have gone to restore previous point and ffs there are no restore points before my multiple reinstalls
really dont want to have to restore factory settings -
I am unable to install itunes 10,5. I receive this message: There is a problem with this window installer package. A program required for this install to complete could not run. Contact your support personnel or package vendor. I am using window 7 ultimate 64 bits
There is a problem with the Window installer package. A program required for this intall to complete could not be run. Contact your support personnel or package venfor.
Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?
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