Unable to install latest Flash Player

I am trying to update to Flash Player 11.8.800.168 and I get an error message (no number) and when I try it from inside the Flash Player Setting Manager, or try to reload an old version of Flash, I get the message that the Flash Player Setting Manager is open, when it patently is not (happens even after I turn it off, and with old version where the Manager is not even turned on). I have tried to follow instructions for removing a file in Windows/System32 that I found elsewhere on this site, but I get a message that the file is being used and cannot be deleted. I have removed old version of Flash from my computer. The only reason I even did any of this is FIrefox insisted I needed to update - now I have been completely taken down the rabbit hole away from the work I was doing! Thanks in advance for help. Let me know if you need any other info from me.

dmulliganx wrote:
I'm sorry... Adobe, could you please explain why the place to which you direct everyone to update the program HAS BEEN BUSTED... FOR MONTHS???
Is it really not possible for you to fix this?
Thank you.
When you check a link on a forum. you need to look at the date it was posted. The original download links in this particular thread refer to the download link to the Flash player which was available at that particular time.
We're now one year on from that date and the download links has changed.
If you want to run the web installer go to http://get.adobe.com/flashplayer/
If you want to run the full installers, go here instead: http://www.adobe.com/products/flashplayer/distribution3.html
If you decide to run the full installers, be sure to uninstall the current installation first. You can download the uninstaller from here: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html
With regard to the "Failed to initialize" error, there can be any number of reasons why that appears and here are some of them.
Trying to install Flash with a non-administrative account. Solution: login with an administrative account.
Flagged by antivirus as 'Infected' and quarantined. Every subsequent attempt will be treated the same way. Solution: Add Flash player installation file to the AV's whitelist.
Blocked by firewall. Firewalls also function to protect system integrity. Solution: view the firewall's Event Log first. If found to be blocking Flash, add to the "Trusted Application" list.
If you see a "Failed to initialize" error in Windows at least, the first place to check is Event Viewer. See this Microsoft article on how to use it: http://support.microsoft.com/kb/308427

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Could not see how to reply on the discussions page so am replying here. DOH! Was not signed in.
I only use FireFox and rarely IE.
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Message was edited by: CLKGROUP

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My Adobe Flash Player for Mozilla Firefox has been giving me troubles these past months, so today I decided to install a more recent version on my laptop.
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