Unable to install latest version of iTunes
I have been trying for months on end to install the latest version of iTunes. When I run the install package, it runs the entire install just fine, but then it disappears and also deletes a previous version of iTunes that I have which is version 4.6 (the only version that I am able to use). I know how to install software and downloads, but this is the only software where I am not able to download the latest version. I have Windows XP with the service pack 2 installed. Could it be that I need to disable all of the "pop-up blockers" in order to install the latest version of iTunes. I have never been so frustrated in my entire life for something that should be so simple.
If anyone knows a workaround, it would be greatly appreciated!
i just responded about this. if your situation is like mine, good luck getting apple support to help you because it is beyond them.
BUT, try them first. from what i understand this problem is relating to prior installs and permissioning with regard to quicktime. i could be wrong. there are also other possibilities. i called 5 different times and got different answres each time. finally i had to fix it myself and spending hours on the phone and visiting many sites and doing this and that with the windows installer / installshield.
finally, i modified my registry and i could install. but you should not do this unless you know exactly what you are doing since it can cause your computer to stop working - seriously, don't even think about it. call support. maybe after so many people complain about this they will fix their quicktime install (which i'm told is the problem) or put a web page telling people how to remedy the problem. good luck.
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Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
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http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
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Hey Roderick136,
If you haven't encountered issues previously, then I would try following the steps in this link:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Let us know if that helped resolve the issue.
Welcome to Apple Support Communities!
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Hi there,
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I had this, and after a large number of fruitless attempts, I had to reload Windows, which solved it. This was of course a real pain, but I had to do it since updating iTunes was necessary in order to get the new iOS version. But before doing such a drastic thing, you could try to restore Windows to a previous point in time by picking a restore point. This of course presumes that you really have some issues with your Windows (which I had) and that you can make a decent guess on when the system was ok (which I couldn't), i.e that you can decide a good date to restore to.
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Doublechecking. What's the filename of the installer you've been downloading? (The 32-bit installer is called iTunesSetup.exe, and the 64-bit installer is called iTunes64Setup.exe.)
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Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
This worked for me -
I am unable to update latest version of Itune, I get error R6034 C runtime library incorrect. My windows are up to date and I have been able to access itune until today and now I don't have it.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2
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