Unable to install Lightroom 5 via CC desktop app

CC Desk top application downloads the Lightroom 5.3 installation file, and unzips it, but fails to install.
If I install it as a standalone, it installs and it works, but it does not register/activate, although I bought it as part of Photoshop CC.
So, either it runs as a trial, or it does not get installed.
I reinstalled CCdesktop (and uninstalled CS5 extension manager also), but that was of no use.
Thanks for help.

attach a screenshot of the error message, http://forums.adobe.com/thread/963429

Similar Messages

I tried the cloud muse app and now when I try to install any add on or template they install to the cloud instead of my regular lightroom 5.6 desktop app. How do I fix this?

I tried the cloud muse app and now when I try to install any add on or template they install to the cloud instead of my regular lightroom 5.6 desktop app. How do I fix this?

Please try to perform the steps mentioned on below links
Sign out, Sign in | Creative Cloud Desktop app
Sign in, activation, or connection errors | CS5.5 and later

Unable to install Lightroom 4 on imac 10.6.8

I am unable to install Lightroom 4 from the original disc on to my imac 10.6.8. I successfully installed Adobe CS6 on to the imac without any difficulty. While attempting to install Lightroom 4 I receive a screen that says "Installation Failure. Unknown error. Contact software adminstrator." The imac has an intel core 2 duo processor, 2 gb ram. The system requirements are the same as CS6 which installed without problems.
Any suggestions?
Thanks for any help!

Not sure... It states that 64bit support is required, which would preclude older iMacs and MacBooks and you seem to be using exactly one of those... I'm afraid this will not work.
Mylenium

Lightroom is shown as installed in creative cloud desktop app but it is not

Hi,
I am new to the creative cloud and signed up for the photographic bundle.
I went to the lightroom download first in the creative cloud download center and downloaded the cc desktop app as described.
After installation the cc desktop app shows lightroom installed and up to date even when it hasn't installed anything. Lightroom is not show in the list of available app since it "thinks" it is already installed, I guess.
Is there a way to reinstall Lightroom?
I am working on an iMac, i5, 12GB RAM with OS X Mavericks and Fusion Drive
Best regards
Marco Runge

Uninstall whatever version of LR you have install, now, perhaps a trial that has expired. Use the normal uninstall process for your computer OS.
Then Quit the CC Desktop application, then restart it. At this point it’ll look for what is still installed locally and see that LR has been uninstalled, and offer you the CC version to install.
If that doesn’t work try the more severe things, here:
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

Unable to install updates via App Store or Installer.app

Ever since updating my 2008 Mac Pro from Mountain Lion (+Server.app) to Mavericks (10.9.3+Server.app) about a month ago, I have been unable to install updates on that system in any way, shape, or form. Fixing permissions did not fix the problem, and reinstalling Mavericks also did not fix the problem.
When trying to check for updates in the App Store, I run into this error:
I have researched this problem extensively, and found no solution or workaround. I also could find little in the way of relevant log entries for the problem.
So, now I'm trying to install 10.9.4 manually, from a downloaded .dmg. As you can see from the screenshot below, I started the installation of 10.9.4 over five and a half hours ago. One message happened almost an hour after kicking off installation, but still nothing has happened. The logs are included inline here for your convenience.
Jul 5 16:04:21 snowbird Installer[45604]: It took 0.00 seconds to summarize the package selections.
Jul 5 16:04:21 snowbird Installer[45604]: Will do post-logout install for package with trust 501
Jul 5 16:04:21 snowbird softwareupdated (200)[174]: Adding client SUUpdateServiceClient pid=45604, uid=666, installAuth=NO rights=(), transactions=0 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)
Jul 5 16:04:21 snowbird installd[94071]: PackageKit: Adding client PKInstallDaemonClient pid=174, uid=200 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
Jul 5 17:01:01 snowbird Installer[45604]: IFDCC: padded OS update package with 1341440
Has anybody seen this before? Help much appreciated!
-peter

Here you go, Mr. Davis ... and thanks!
Jul 5 16:03:07 snowbird Installer[45604]: LSExceptions [0x7f8e22100c70] loaded
Jul 5 16:03:07 snowbird Installer[45604]: @(#)PROGRAM:Install PROJECT:Install-846
Jul 5 16:03:07 snowbird Installer[45604]: @(#)PROGRAM:Installer PROJECT:Installer-721
Jul 5 16:03:07 snowbird Installer[45604]: Hardware: MacPro3,1 @ 2.80 GHz (x 8), 12288 MB RAM
Jul 5 16:03:07 snowbird Installer[45604]: Running OS Build: Mac OS X 10.9.3 (13D65)
Jul 5 16:03:07 snowbird Installer[45604]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Jul 5 16:03:07 snowbird Installer[45604]: Env: TMPDIR=/var/folders/r2/wbhxrq5n4vn7kxch9wb8lr6r0000mt/T/
Jul 5 16:03:07 snowbird Installer[45604]: Env: SHELL=/bin/tcsh
Jul 5 16:03:07 snowbird Installer[45604]: Env: HOME=/Users/peter
Jul 5 16:03:07 snowbird Installer[45604]: Env: USER=peter
Jul 5 16:03:07 snowbird Installer[45604]: Env: LOGNAME=peter
Jul 5 16:03:07 snowbird Installer[45604]: Env: SSH_AUTH_SOCK=/tmp/launch-VQKNdI/Listeners
Jul 5 16:03:07 snowbird Installer[45604]: Env: Apple_PubSub_Socket_Render=/tmp/launch-hzmFry/Render
Jul 5 16:03:07 snowbird Installer[45604]: Env: DISPLAY=/tmp/launch-jKh9Nb/org.macosforge.xquartz:0
Jul 5 16:03:07 snowbird Installer[45604]: Env: COMMAND_MODE=unix2003
Jul 5 16:03:07 snowbird Installer[45604]: Env: __CHECKFIX1436934=1
Jul 5 16:03:07 snowbird Installer[45604]: Env: __CF_USER_TEXT_ENCODING=0x29A:0:0
Jul 5 16:03:07 snowbird Installer[45604]: OS X Update Installation Log
Jul 5 16:03:07 snowbird Installer[45604]: Opened from: /Volumes/OS X 10.9.4 Update/OSXUpd10.9.4.pkg
Jul 5 16:03:07 snowbird Installer[45604]: Warning: accessing obsolete X509Anchors.
Jul 5 16:03:07 snowbird Installer[45604]: Product archive /Volumes/OS X 10.9.4 Update/OSXUpd10.9.4.pkg trustLevel=501
Jul 5 16:03:17 snowbird Installer[45604]: LSExceptions [0x7f8e22100c70] unloaded
Jul 5 16:03:27 snowbird Installer[45604]: IFDCC: padded OS update package with 1341440
Jul 5 16:03:30 --- last message repeated 2 times ---
Jul 5 16:03:30 snowbird Installer[45604]: InstallerStatusNotifications plugin loaded
Jul 5 16:04:19 snowbird runner[45656]: Administrator authorization granted.
Jul 5 16:04:21 snowbird Installer[45604]: =============================================================================== =
Jul 5 16:04:21 snowbird Installer[45604]: User picked Custom Install
Jul 5 16:04:21 snowbird Installer[45604]: Choices selected for installation:
Jul 5 16:04:21 snowbird Installer[45604]: Install: "OS X Update"
Jul 5 16:04:21 --- last message repeated 1 time ---
Jul 5 16:04:21 snowbird Installer[45604]: OSXUpd10.9.4.pkg#OSXUpd10.9.4.pkg : delta : 1.0.0.0.1.1306847324
Jul 5 16:04:21 snowbird Installer[45604]: =============================================================================== =
Jul 5 16:04:21 snowbird Installer[45604]: It took 0.00 seconds to summarize the package selections.
Jul 5 16:04:21 snowbird Installer[45604]: Will do post-logout install for package with trust 501
Jul 5 16:04:21 snowbird softwareupdated (200)[174]: Adding client SUUpdateServiceClient pid=45604, uid=666, installAuth=NO rights=(), transactions=0 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)
Jul 5 16:04:21 snowbird installd[94071]: PackageKit: Adding client PKInstallDaemonClient pid=174, uid=200 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
Jul 5 17:01:01 snowbird Installer[45604]: IFDCC: padded OS update package with 1341440
Jul 7 16:51:51 snowbird /System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdate_firstrun_tasks (200)[42]: swscan.apple.com is available: TRUE
Jul 7 16:51:51 snowbird softwareupdated (200)[184]: softwareupdated: Starting with build 10.9.3 (13D65)
Jul 7 16:51:57 snowbird softwareupdated (200)[184]: Product 031-02368: no package found for identifier com.apple.pkg.BootCampESD
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1219: no package found for identifier com.apple.pkg.MultiLingualVoice_zh_HK_sinji
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1220: no package found for identifier com.apple.pkg.MultiLingualVoice_es_ES_monica
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1614: no package found for identifier com.apple.pkg.RemoteDesktopClientShell
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1886: no package found for identifier com.apple.pkg.RemoteDesktopClientShell
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1929: no package found for identifier com.apple.pkg.MultiLingualVoice_zh_TW_meijia
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1930: no package found for identifier com.apple.pkg.MultiLingualVoice_pl_PL_ewa
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1934: no package found for identifier com.apple.pkg.MultiLingualVoice_pl_PL_zosia
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1935: no package found for identifier com.apple.pkg.MultiLingualVoice_es_ES_jorge
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1937: no package found for identifier com.apple.pkg.MultiLingualVoice_zh_CN_tingting
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1939: no package found for identifier com.apple.pkg.SpeechRecognitionCoreLanguage_es_ES
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1940: no package found for identifier com.apple.pkg.SpeechRecognitionCoreLanguage_en_US
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1942: no package found for identifier com.apple.pkg.SpeechRecognitionCoreLanguage_es_US
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1943: no package found for identifier com.apple.pkg.SpeechRecognitionCoreLanguage_ja_JP
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1945: no package found for identifier com.apple.pkg.SpeechRecognitionCoreLanguage_fr_FR
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1947: no package found for identifier com.apple.pkg.SpeechRecognitionCoreLanguage_zh_HK
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1948: no package found for identifier com.apple.pkg.SpeechRecognitionCoreLanguage_en_GB
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 031-1951: no package found for identifier com.apple.pkg.SpeechRecognitionCoreLanguage_ko_KR
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8607: no package found for identifier com.apple.pkg.MultiLingualVoice_th_TH_kanya
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8608: no package found for identifier com.apple.pkg.MultiLingualVoice_es_AR_diego
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8611: no package found for identifier com.apple.pkg.MultiLingualVoice_fr_FR_aurelie
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8613: no package found for identifier com.apple.pkg.MultiLingualVoice_en_US_susan
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8615: no package found for identifier com.apple.pkg.MultiLingualVoice_en_IN_veena
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8616: no package found for identifier com.apple.pkg.MultiLingualVoice_fr_CA_amelie
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8618: no package found for identifier com.apple.pkg.MultiLingualVoice_es_MX_angelica
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8621: no package found for identifier com.apple.pkg.MultiLingualVoice_el_GR_melina
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8622: no package found for identifier com.apple.pkg.MultiLingualVoice_da_DK_sara
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8626: no package found for identifier com.apple.pkg.MultiLingualVoice_ja_JP_kyoko
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8627: no package found for identifier com.apple.pkg.MultiLingualVoice_en_US_allison
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8629: no package found for identifier com.apple.pkg.MultiLingualVoice_es_CO_carlos
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8632: no package found for identifier com.apple.pkg.MultiLingualVoice_no_NO_nora
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8641: no package found for identifier com.apple.pkg.MultiLingualVoice_es_MX_paulina
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8643: no package found for identifier com.apple.pkg.MultiLingualVoice_no_NO_henrik
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8645: no package found for identifier com.apple.pkg.MultiLingualVoice_fr_FR_thomas
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8648: no package found for identifier com.apple.pkg.MultiLingualVoice_it_IT_federica
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8651: no package found for identifier com.apple.pkg.MultiLingualVoice_fr_CA_chantal
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8654: no package found for identifier com.apple.pkg.MultiLingualVoice_en_scotland_fiona
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8657: no package found for identifier com.apple.pkg.MultiLingualVoice_en_US_samantha
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8660: no package found for identifier com.apple.pkg.MultiLingualVoice_en_GB_serena
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8663: no package found for identifier com.apple.pkg.MultiLingualVoice_ro_RO_ioana
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8665: no package found for identifier com.apple.pkg.MultiLingualVoice_cs_CZ_iveta
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8667: no package found for identifier com.apple.pkg.MultiLingualVoice_es_CO_soledad
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8669: no package found for identifier com.apple.pkg.MultiLingualVoice_nl_NL_claire
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8670: no package found for identifier com.apple.pkg.MultiLingualVoice_ru_RU_katya
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8671: no package found for identifier com.apple.pkg.MultiLingualVoice_en_ZA_tessa
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8673: no package found for identifier com.apple.pkg.MultiLingualVoice_nl_NL_xander
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8675: no package found for identifier com.apple.pkg.MultiLingualVoice_pt_PT_catarina
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8676: no package found for identifier com.apple.pkg.MultiLingualVoice_tr_TR_cem
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8682: no package found for identifier com.apple.pkg.MultiLingualVoice_it_IT_paola
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8686: no package found for identifier com.apple.pkg.MultiLingualVoice_id_ID_damayanti
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8687: no package found for identifier com.apple.pkg.MultiLingualVoice_ru_RU_yuri
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8689: no package found for identifier com.apple.pkg.MultiLingualVoice_en_GB_kate
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8690: no package found for identifier com.apple.pkg.MultiLingualVoice_el_GR_nikos
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8694: no package found for identifier com.apple.pkg.MultiLingualVoice_en_US_tom
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8695: no package found for identifier com.apple.pkg.MultiLingualVoice_sv_SE_oskar
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8697: no package found for identifier com.apple.pkg.MultiLingualVoice_de_DE_markus
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8699: no package found for identifier com.apple.pkg.MultiLingualVoice_en_AU_lee
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8700: no package found for identifier com.apple.pkg.MultiLingualVoice_de_DE_petra
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8702: no package found for identifier com.apple.pkg.MultiLingualVoice_ar_SA_tarik
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8704: no package found for identifier com.apple.pkg.MultiLingualVoice_ja_JP_otoya
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8707: no package found for identifier com.apple.pkg.MultiLingualVoice_de_DE_anna
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Product 091-8710: no package found for identifier com.apple.pkg.MultiLingualVoice_da_DK_magnus
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: BackgroundActivity: Activity check-in with Interval 21600
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Adding client SUUpdateServiceClient pid=42, uid=200, installAuth=NO rights=(), transactions=0 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdate_firstrun_tasks)
Jul 7 16:52:05 snowbird softwareupdated (200)[184]: Removing client SUUpdateServiceClient pid=42, uid=200, installAuth=NO rights=(), transactions=0 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdate_firstrun_tasks)
Jul 7 16:55:21 snowbird softwareupdate_notify_agent (666)[701]: softwareupdate_notify_agent[uid=666]: Running for LoginDone
Jul 7 16:55:21 snowbird softwareupdate_notify_agent (666)[701]: AssertionMgr: Take com.apple.softwareupdate.NotifyAgentAssertion assertion with type BackgroundTask for pid 701
Jul 7 16:55:21 snowbird softwareupdated (200)[184]: Adding client SUUpdateServiceClient pid=701, uid=666, installAuth=NO rights=(), transactions=0 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdate_notify_agent)
Jul 7 16:55:21 snowbird softwareupdate_notify_agent (666)[701]: softwareupdate_notify_agent[uid=666]: Notifying with params: {
UpdateNotificationsOnly = 1;
Jul 7 16:55:21 snowbird softwareupdate_notify_agent (666)[701]: softwareupdate_notify_agent[uid=666]: appstoreupdateagent notified
Jul 7 16:55:21 snowbird softwareupdate_notify_agent (666)[701]: AssertionMgr: Cancel com.apple.softwareupdate.NotifyAgentAssertion assertion for pid 701
Jul 7 16:55:44 snowbird softwareupdated (200)[184]: Adding client SUUpdateServiceClient pid=715, uid=666, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Resources/s toreagent)
Jul 7 16:55:48 snowbird softwareupdated (200)[184]: Removing client SUUpdateServiceClient pid=701, uid=666, installAuth=NO rights=(), transactions=0 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdate_notify_agent)
Jul 7 16:57:48 snowbird softwareupdated (200)[184]: Adding client SUUpdateServiceClient pid=1147, uid=666, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Jul 7 16:58:37 snowbird softwareupdated (200)[184]: Adding client SUUpdateServiceClient pid=1288, uid=666, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Jul 7 16:58:37 snowbird softwareupdated (200)[184]: Adding client SUUpdateServiceClient pid=1292, uid=666, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Jul 7 16:58:37 snowbird softwareupdated (200)[184]: Adding client SUUpdateServiceClient pid=1291, uid=666, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Jul 7 16:58:37 snowbird softwareupdated (200)[184]: Adding client SUUpdateServiceClient pid=1290, uid=666, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Jul 7 16:59:14 snowbird softwareupdated (200)[184]: Adding client SUUpdateServiceClient pid=1111, uid=666, installAuth=NO rights=(), transactions=0 (/Applications/App Store.app/Contents/MacOS/App Store)
Jul 7 16:59:19 snowbird softwareupdated (200)[184]: Scan for changed products with previous 0 updates: (plus 94 predicate-only)
Jul 7 16:59:19 snowbird softwareupdated (200)[184]: SoftwareUpdate: Scan for client pid 184 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
Jul 7 16:59:22 snowbird softwareupdated (200)[184]: SoftwareUpdate: Using catalog https://swscan.apple.com/content/catalogs/others/index-10.9-mountainlion-lion-sn owleopard-leopard.merged-1.sucatalog.gz
Jul 7 16:59:29 snowbird suhelperd (0)[189]: SoftwareUpdate: timed out waiting for makequeues to run
Jul 7 16:59:29 snowbird softwareupdated (200)[184]: SoftwareUpdate: Reusing previous package sources (SUCatalogPackageSource, SUContentLocatorPackageSource) for partial scan
Jul 7 16:59:46 snowbird softwareupdated (200)[184]: SoftwareUpdate: elapsed scan time = 26.7
Jul 7 16:59:47 snowbird softwareupdated (200)[184]: Scan (f=0, d=0) found 2 updates: 031-04361, 031-04978 (plus 94 predicate-only)
Jul 7 16:59:47 snowbird softwareupdated (200)[184]: Product 031-02368: no package found for identifier com.apple.pkg.BootCampESD
Jul 7 16:59:49 snowbird softwareupdated (200)[184]: Adding client SUUpdateServiceClient pid=1415, uid=0, installAuth=NO rights=(), transactions=0 (/usr/sbin/softwareupdate)
Jul 7 17:00:30 snowbird softwareupdated (200)[184]: Product 031-1219: no package found for ...
Jul 7 17:00:30 snowbird softwareupdated (200)[184]: Ramped updates marked
Jul 7 17:00:30 snowbird softwareupdated (200)[184]: SoftwareUpdate: Scan for client pid 184 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
Jul 7 17:00:30 snowbird softwareupdated (200)[184]: Product 031-02368: no package found for identifier ...
Jul 7 17:00:30 snowbird softwareupdated (200)[184]: SoftwareUpdate: Catalog Not Modified since last scan ("12c17-4fd9fc0cb02c0")
Jul 7 17:00:30 snowbird softwareupdated (200)[184]: SoftwareUpdate: Using catalog https://swscan.apple.com/content/catalogs/others/index-10.9-mountainlion-lion-sn owleopard-leopard.merged-1.sucatalog.gz
Jul 7 17:02:49 snowbird softwareupdated (200)[184]: JS: 10.9.3
Jul 7 17:02:52 snowbird softwareupdated (200)[184]: JS: Connected printer: MANUFACTURER:EPSON;MODEL:WP-4530 Series
Jul 7 17:02:52 snowbird softwareupdated (200)[184]: JS: Connected printer: MANUFACTURER:EPSON;MODEL:EPSON WP-4530 Series
Jul 7 17:03:09 snowbird Installer[1730]: LSExceptions [0x7ffd98411830] loaded
Jul 7 17:03:09 snowbird Installer[1730]: @(#)PROGRAM:Install PROJECT:Install-846
Jul 7 17:03:09 snowbird Installer[1730]: @(#)PROGRAM:Installer PROJECT:Installer-721
Jul 7 17:03:09 snowbird Installer[1730]: Hardware: MacPro3,1 @ 2.80 GHz (x 8), 12288 MB RAM
Jul 7 17:03:09 snowbird Installer[1730]: Running OS Build: Mac OS X 10.9.3 (13D65)
Jul 7 17:03:09 snowbird Installer[1730]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Jul 7 17:03:09 snowbird Installer[1730]: Env: TMPDIR=/var/folders/r2/wbhxrq5n4vn7kxch9wb8lr6r0000mt/T/
Jul 7 17:03:09 snowbird Installer[1730]: Env: SHELL=/bin/tcsh
Jul 7 17:03:09 snowbird Installer[1730]: Env: HOME=/Users/peter
Jul 7 17:03:09 snowbird Installer[1730]: Env: USER=peter
Jul 7 17:03:09 snowbird Installer[1730]: Env: LOGNAME=peter
Jul 7 17:03:09 snowbird Installer[1730]: Env: SSH_AUTH_SOCK=/tmp/launch-BmQDON/Listeners
Jul 7 17:03:09 snowbird Installer[1730]: Env: Apple_PubSub_Socket_Render=/tmp/launch-UKeIBF/Render
Jul 7 17:03:09 snowbird Installer[1730]: Env: DISPLAY=/tmp/launch-ZiY74U/org.macosforge.xquartz:0
Jul 7 17:03:09 snowbird Installer[1730]: Env: COMMAND_MODE=unix2003
Jul 7 17:03:09 snowbird Installer[1730]: Env: __CHECKFIX1436934=1
Jul 7 17:03:09 snowbird Installer[1730]: Env: __CF_USER_TEXT_ENCODING=0x29A:0:0
Jul 7 17:03:10 snowbird Installer[1730]: OS X Update Installation Log
Jul 7 17:03:10 snowbird Installer[1730]: Opened from: /Volumes/OS X 10.9.4 Update/OSXUpd10.9.4.pkg
Jul 7 17:03:12 snowbird Installer[1730]: Warning: accessing obsolete X509Anchors.
Jul 7 17:03:12 snowbird Installer[1730]: Product archive /Volumes/OS X 10.9.4 Update/OSXUpd10.9.4.pkg trustLevel=501
Jul 7 17:03:18 snowbird Installer[1730]: IFDCC: padded OS update package with 1341440
Jul 7 17:03:21 --- last message repeated 2 times ---
Jul 7 17:03:21 snowbird Installer[1730]: LSExceptions [0x7ffd98411830] unloaded
Jul 7 17:03:25 snowbird Installer[1730]: InstallerStatusNotifications plugin loaded
Jul 7 17:03:33 snowbird runner[1800]: Administrator authorization granted.
Jul 7 17:03:35 snowbird Installer[1730]: =============================================================================== =
Jul 7 17:03:35 snowbird Installer[1730]: User picked Custom Install
Jul 7 17:03:35 snowbird Installer[1730]: Choices selected for installation:
Jul 7 17:03:35 snowbird Installer[1730]: Install: "OS X Update"
Jul 7 17:03:35 --- last message repeated 1 time ---
Jul 7 17:03:35 snowbird Installer[1730]: OSXUpd10.9.4.pkg#OSXUpd10.9.4.pkg : delta : 1.0.0.0.1.1306847324
Jul 7 17:03:35 snowbird Installer[1730]: =============================================================================== =
Jul 7 17:03:35 snowbird Installer[1730]: It took 0.00 seconds to summarize the package selections.
Jul 7 17:03:35 snowbird Installer[1730]: Will do post-logout install for package with trust 501
Jul 7 17:03:35 snowbird softwareupdated (200)[184]: Adding client SUUpdateServiceClient pid=1730, uid=666, installAuth=NO rights=(), transactions=0 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)
Jul 7 17:03:35 snowbird installd[1823]: installd: Starting
Jul 7 17:03:35 snowbird installd[1823]: installd: uid=0, euid=0
Jul 7 17:03:35 snowbird installd[1823]: PackageKit: Adding client PKInstallDaemonClient pid=184, uid=200 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
Jul 7 17:15:30 snowbird softwareupdated (200)[184]: SoftwareUpdate: timed-out waiting for product load operations to finish
Jul 7 17:15:30 snowbird softwareupdated (200)[184]: Scan got error Can't load data from the Apple Software Update server.
Jul 7 17:15:31 snowbird softwareupdated (200)[184]: Scan for changed products with previous 2 updates: 031-04361, 031-04978 (plus 94 predicate-only)
Jul 7 17:15:31 snowbird softwareupdated (200)[184]: SoftwareUpdate: Scan for client pid 184 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
Jul 7 17:15:31 snowbird softwareupdated (200)[184]: SoftwareUpdate: Catalog Not Modified since last scan ("12c17-4fd9fc0cb02c0")
Jul 7 17:16:09 snowbird suhelperd (0)[189]: Verifying package at path: /Library/Updates/_ManualUpdate/OSXUpd10.9.4.pkg
Jul 7 17:16:09 snowbird suhelperd (0)[189]: packageWithPath returned nil!
Jul 7 17:27:30 snowbird softwareupdated (200)[184]: 1477.5s to run getPPDVersion -all /Library/Printers/PPDs/Contents/Resources
Jul 7 17:27:30 snowbird softwareupdated (200)[184]: Added 3965 PPD versions from /Library/Printers/PPDs/Contents/Resources
Jul 7 17:30:31 snowbird softwareupdated (200)[184]: SoftwareUpdate: timed-out waiting for product load operations to finish
Jul 7 17:30:31 snowbird softwareupdated (200)[184]: Scan got error Can't load data from the Apple Software Update server.
Jul 7 19:24:27 snowbird Installer[1730]: IFDCC: padded OS update package with 1341440
Jul 7 19:52:17 snowbird softwareupdated (200)[184]: BackgroundActivity: Starting Background Check Activity

CONFUSED CANNOT INSTALL LIGHTROOM VIA CREATIVE CLOUD.

Hi there - many thanks for your help in advance...I am using Lightroom 5 (Vs 5.7) which sits on my dock and in my applications folder (Mac) I see it is available as an update via Creative Cloud and I have the full Creative Cloud license. Each time I try to install it via the creative cloud 'Find New Apps apps' interface it does not do so. Also I am attempting to uninstall older CC versions of Photoshop Indesign and Illustrator vis the CC platform but although a waiting bar comes up they still remain. Am I doing something wrong. Thanks again, Steve

Thanks very much for your advice, have done what you suggested and logged out and in again, rebooted Mac and clicked on install for Lightroom and uninstall for others. So now - its now about three hours later and Lightroom install is frozen at 42% with no sign of movement and the uninstalling of other older cc versions of Photoshop, Indesign and Illustrator still in 'waiting' mode. Wonder what might be the problem? Thanks again Steve

Issues re-installing the Adobe CC Desktop app

For the last few months I was not able to log into my Adobe CC Desktop app. I would enter my credentials and the app would spin. then I would get a message saying that I was signed out. Today I decided to uninstall the app, restart my machine and then re-install the program. I have tried a few times, but the installer gets stuck right away and never moves. I am on a Mac running OSX 10.9.5 and I am not able to force quit the installation, so I am forced to restarted my machine. I have tried to install the app a few times, but get stuck in the same place every time.
Any ideas on what I can do?
Thanks
Matt

I tried solutions 1 and 2, but it still won't install. This is a work computer, so I don't have access to create new user account. I know my user account is not corrupt, because I just loaded some other software on it last week.
When I try to install the CC Desktop software it instantly stops and hangs. Here is a image of where it stops and hangs.

I am unable to download the Create Cloud desktop app

Please help, I am unable to download the Adobe Creative Cloud Desktop app. When downloading the exe file, it gets stuck trying to connect to the server.
T have exhausted all troubleshooting steps:
1. I have tested to make sure I am connected to the internet
2. I can access secure sites
3. I have checked my host files. there are no entries that referece activate.adobe.com
4. I have checked the GlobalSign Root CA certificate
I have turned off all firewalls and antivirus and still get stuck trying to connect to the server

Nobody can tell you anything without proper system info or other technical details.
Mylenium

Unable to install v 4.6 desktop software. error:installing sonic update manager

I have tried to instal "Desktop Manager 4.6.0 B15 - With Media Manager" but unable to instal sonic media manager on separate computers. Problem occurred with roxio manager continually trying to install and forming constant 'loop' which I couldnt escape. Operating system was windows xp with SP3. Ran sonic isum_hotfix.exe and then used windows installer clean-up. Presently, have been unable to backup handheld (Bold) and same problem on two separate computers. Any help would be appreciated as I am a computer novice.

First download the latest USB BB drivers from the following link"
Download Software
Perform the clean install of 4.5 without MM from here
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
This will eliminate MM from the problem and give you a fresh 4.5 and new USB drivers.
Please let me know if this helps!
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Unable to install lightroom 3.6 error code 2753

Had issues with my computer today (windows 7 64 bit) finally was able to get a restore point that would allow the machine to access windows and all the programs (including Photoshop CS5) were functional except lightroom 3.6. I was not able to have the windows un-installer remove lightroom so I had to go and do it manually. I downloaded another copy from Adobe. When I try to install I get the error code 2753. The file Lightroom.exe is not marked for installation. I checked the FAQ's and there was only one reference to that code but it refered to lightroom 2.0 software installation. I re-installed lightroom 2.6 with no problems and I tried installing the 3.6 software after installing the 2.6 version. I had no luck still receive the 2753 error code. When I initially installed the 3.6 version on 12/4 there were not issues and the software worked with no problems. Any ideas / suggestions? Thank you.

Hello Jeff, Thanks for the reply. What had occured was when I was working inside of Lightroom one of those balloon messages popped up making note of a hardware driver not working or missing, I really did not pay attention to be honest I thought it may have had something to do with the download of files off of the compact flash card. After downloading the files into lightroom I turned off the machine. Later on when I came back to work on the files the machine would not boot up into windows 7 instead a sort of chkdsk utility initiated, after it finished checking the disk I was given the option of going to a previous restore point, the first time it did not work. On the second try with a different restore point selected I was able to bring up windows. Everything was working except for the lightroom software. After running Registry Reviver and also optimizing the registry I still was unable to get lightroom to work.
I decided to download another copy and re-install. Well the first trouble encountered was not being able to un-install the software from the control panel utility so I tried installing the software without the old software being removed, that is the first time I received the 2753 error code. I checked adobe.com FAQ page and the only mention about this code was in reference to the 2.X version. I tried the procedures there anyway. Still no success with the error code 2753 still coming up. I then decided to remove the software manually from the computer (only in windows, did not go through DOS or to regedit). I again ran Registry Reviver software and tried installing the software again with no success still.
Finally I decided to google the error code 2753 and review what was actually happening. Part of the instructions to clear the code required me to download some software that microsoft created (msicuu2) that would force the removal of the lightroom software from my machine (it was still showing up in the control panel un-install eventhough I removed it from the program file in windows). I again ran Registry Reviver and Optimized the registry, re-booted the machine gave it another try and this time I had success.
I am happy to report that Lightroom is working without any problems. I cannot say with any certainty what caused the problem initially for all I know it could be just a case of SH's syndrome.
I took note in your reply about the stability issue, I will pay more attention for now to see if there is a re-occurrence of this or a similar problem and then address it at that time. I would like to mention that I did not loose any photo files or have any files corrupted due to this problem........ so I am thinking more a windows problem as you alluded to in your reply than it being a Lightroom problem.

Unable to install Lightroom 5 on Win 7: error (0xc000007b)

tried installing Lightroom 5 on windows7 system It wont open shows error (0xc000007b) message

http://helpx.adobe.com/lightroom/kb/error-unable-start-correctly-0xc00007b.html

Unable to install the BI Publisher Desktop exe

Hi,
"Installation Error : File not found, A required installation file SKU011.CAB could not be found" I m getng this error after i downloaded the file from Dashboards more products, OracleBIOffice.exe 45.4MB, unable to install....
Have checked the forum on the same topic tried all options still not working out.
anybody could help out....Appreciate
Edited by: abinashraut on Aug 18, 2010 5:35 AM
Edited by: abinashraut on Aug 18, 2010 5:43 AM

This file is expected to come from the MS Office 2003 installation location, eg. CD / DVD media or network drive. Either perform a complete reinstall of MS Office + latest SP and updates OR take the SKU011.CAB from the installation directory. In any case, this is not specific to BIOffice.

Unable to install Lightroom on Windows 7 Pro 4GB

hello
I have a Creative Cloud Subscription, I am using a Dell Vostro 3360 laptop. Windows 7 Pro SP1, 64-bit, up-to-date. 4 GB RAM, laptop screen is 1366x768, plus ane external larger display. Graphics card is "Intel HD Graphics 4000".
I read the Adobe document "minimum requirements for Lightroom" that says:
Windows
Intel® Pentium® 4 or AMD Athlon® 64 processor*
DirectX 10–capable or later graphics card
Windows 7 with Service Pack 1, Windows 8, or Windows 8.1
2GB of RAM (4GB recommended)
2GB of available hard-disk space
1024x768 display
DVD-ROM drive required if purchasing Adobe® Photoshop® Lightroom® retail boxed version
Internet connection required for Internet-based services†
and it appears that my hardware configuration is quite sufficuient.
However I don't see Lightroom in the Creative Cloud application list of downloadables app.
When I try to download from here: creative.adobe.com/products/lightroom nothing happens.
What is happening here?
Thanks
Bruno Bonnefont - [email protected]

in fact, yes, I had a previous release of Lightroom installed on my PC (I did not use it & I forgot about it).
Yes, I uninstalled it, then a Lightroom entry appeared in the Creative Cloud app, and I have been able to download it and then start it properly.
The issue is now closed.
Thanks
Bruno Bonnefont

Unable to install weblogic via EPM installer

Hi ,
I get the below error while installing weblogic application server via the EPM installer .
"could not find the main class:
com.bea.plateng.common.util.Delete. Program will exit."
Below is the screenshot of the same.
Below errors are found in the wl_install.log :
2014-09-14 06:01:38,649 ERROR [WizardController] com.bea.plateng.wizard.TargetWalker - An invalid task was encountered
com.bea.plateng.wizard.tasks.InvalidTaskException: ------------------------------- InvalidTaskException -------------------------------
WCF Task Name: determineScripts
Class: com.bea.plateng.wizard.domain.silent.tasks.DetermineScriptsForComponentTask
Unable to locate task class!
java.lang.ClassNotFoundException: com.bea.plateng.wizard.domain.silent.tasks.DetermineScriptsForComponentTask
    at com.bea.plateng.wizard.tasks.TaskFactory.createTask(TaskFactory.java:36)
    at com.bea.plateng.wizard.TargetWalker.instantiateTask(TargetWalker.java:172)
    at com.bea.plateng.wizard.TargetWalker.next(TargetWalker.java:103)
    at com.bea.plateng.wizard.WizardController.nextTask(WizardController.java:664)
    at com.bea.plateng.wizard.WizardController.run(WizardController.java:519)
    at java.lang.Thread.run(Thread.java:662)
Caused by: java.lang.ClassNotFoundException: com.bea.plateng.wizard.domain.silent.tasks.DetermineScriptsForComponentTask
    at java.net.URLClassLoader$1.run(URLClassLoader.java:202)
    at java.net.URLClassLoader.findClass(URLClassLoader.java:190)
    at java.lang.ClassLoader.loadClass(ClassLoader.java:306)
    at java.lang.ClassLoader.loadClass(ClassLoader.java:247)
    at com.bea.plateng.wizard.tasks.TaskFactory.createTask(TaskFactory.java:32)
    ... 5 more
2014-09-14 06:01:38,664 ERROR [WizardController] com.bea.plateng.wizard.WizardController - Uncaught Exception
java.lang.NullPointerException
    at com.bea.plateng.wizard.TargetWalker.configureTask(TargetWalker.java:273)
    at com.bea.plateng.wizard.TargetWalker.next(TargetWalker.java:104)
    at com.bea.plateng.wizard.WizardController.nextTask(WizardController.java:664)
    at com.bea.plateng.wizard.WizardController.run(WizardController.java:519)
    at java.lang.Thread.run(Thread.java:662)
2014-09-14 06:01:39,414 WARN [WizardController] com.bea.plateng.wizard.installer.cleanup.tasks.CleanupWinRegistryTask - No winregs to cleanup??
All the EPM components have got installed successfully except the 'weblogic application server'.
Any help would be appreciated.
Thanks in advance,
Manisha

Hi Manisha,
Looks like there was a conflict or file clash with a failed previous installation of Weblogic. So clean up everything and do the installation from scratch.
Thanks,
Sharmela

I am unable to install firefox via Internet Explorer

I had a problem when launching firefox this morning. I have now uninstalled it and am attempting to re-install via IE. When I click on the 'Download' button I get an error saying IE cannot find the site and to try later. This has been happening for some time now and I seem unable to re-load Firefox.

Thanks for the reply - but still having same problem. IE Error Message
says that IE cannot download file from mozilla\releases.org etc. ....IE was unable to open this internet site.
Have uninstalled Firefox and also removed any remnants of it from 'My Programs' Any further help would be greatly appreciated.

Unable to install Lightroom 5 via CC desktop app

Similar Messages

Maybe you are looking for