Unable to install Lion OS on MacbookPro.

I accidentally erased my mac hardrive in the recovery menu as I was trying to install a fresh version of Lion OS on a Macbook Pro I bought second hand.
I tried to boot from the internet recovery option which gets me back into the recovery menu, however when selecting the option to do a fresh install I am running into a problem.
When I enter my itunes/apple ID to complete a fresh install of the Lion OS I am told I have not purchased Lion and therefore the installation cannot proceed. As I bought the computer second hand I hadn't purchased Lion OS however I thought I could solve this issue by purchasing Lion OS on the apple website (the purchase was linked to my itunesaccount and I received redemption codes etc) and I am still unable to proceed using my AppleID/itunes account. I keep getting the same error.
Any ideas?
I was going to try and download my purchase via the App store, however I can't use the Macbook Pro to do this (for obvious reasons) and my only other option is my 6 yr old Macbook which runs Tiger... And I am unable to access the app store from what I can see on itunes..
I am not sure if I should be ringing customer support or billing for this issue because it could be related to my itunes purchase?
Any help would be greatly appreciated

I am assuming you are trying to install the desk top software, if so, and you have the software on a disk, or saved on your computer you should not need the internet to install it.
Can you give us a little more info?
Terry

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