Unable to install microsoft office for mac

I want to download Microsoft Office for Mac v.X to my new MacBook, however, when I try to install I get an error message saying "Powerpc applications are no longer supported".  Anyway around this as I still have a user key on this software available

No way around it.  You must upgrade to Office 2011.
This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office in any way. I suggest you post Office related questions on Microsoft's own forums for their Mac products.
http://www.officeformac.com/productforums

Similar Messages

  • Installing Microsoft Office for Mac 2011

    I have a Macbook Pro 5.3 Boot ROM Version MBP53.00AC.B03 with SMC Version 1.48f2. The computer will not read the software for installing Microsoft Office for Mac 2011 (Home and Student). An alert blocks installing of the Firmware 1.7 Update. Mac Support said the problem is the Microsoft software. Microsoft said the problem is the Macbook Pro. Does anyone know how to resolve the problem so the Office 2011 can be installed?
    Message was edited by: dunndl

    An alert blocks installing of the Firmware 1.7 Update
    Firmware updates and Office 2011 are unrelated and have nothing to do with each other.
    If the firmware won't install, then post your question in the OS X forums.
    http://discussions.apple.com/category.jspa?categoryID=263
    If this question is strictly related to the installation of Office, then please post your question on MS' own forums for their Mac software, as Apple Discussions only provide support for Apple products: http://www.officeformac.com/productforums

  • TS1388 I'm trying to install Microsoft Office for Mac 2011. Halfway through the installation process, the MacBook Air tells me that I must quit Safari before the installation can continue. As far as I can tell, Safari is closed but I still get the same me

    I'm trying to install Microsoft Office for Mac 2011. Halfway through the installation, the MacBook Air tells me that I must close Safari for the installation to continue. As far as I can tell, Safari IS closed. I can't discover any process that will close it any more than it is now. Installer won't let me shut down or re-start the computer because it (Installer) is still running.
    What am I missing?

    The MS installer seems to think Safari is active so try the following...
    Right-click on the Safari icon in the Dock and if applicable, select Quit.
    or
    Try Utilities > Activity Monitor and look for Safari in the Process Name column.  If present, highlight Safari and then click the Quit Process icon.

  • Installing microsoft office for mac and getting prompt for installer password.  i have put in apple id password and admin password and not working, i have also reset my admin password 3 times and it is still not working? how do i get past this?

    installing microsoft office for mac and getting prompt for installer password.  i have put in apple id password and admin password and not working, i have also reset my admin password 3 times and it is still not working? how do i get past this?

    You don't use your Apple ID or its password to install anything on your Mac. You use the admin account's name and password.
    Use the name and password you last entered when resetting them. The "name" you use is not the short name of the admin account folder.
    For example. If you create an admin account of John Smith, the short name given to that account's folder will be johnsmith. So when an app requests an admin name and password to install something, the admin name you enter is John Smith, not johnsmith.

  • How to help my friend install Microsoft Office for Mac 2008

    Hello, I have a friend in North Carolina whose mom recently got a MacBook Pro running OS X Mountian Lion (10.8), he will be coming on to join this discussion after I post it. He needs Microsoft Office for his mom and I just happened to have purchase 3 licenses (two of which I have already utilized). While talking to him over a Facetime call, I walked him through the steps of getting the free office for mac 2008 package from download.com (which seemed kind of sketchy). While the download actually looked legitimate, we ran the installer and it gave some kind of weird error message that said something like "Could not be installed onto Macintosh HD because the Mac OS X is not on that parition" (I'm paraphrasing my friend will contribute the actual message). Could someone please walk us through an easier (and preferably more secure) process? We just need to get to the point where I can give him my last license key. Thanks!
    YraYra

    You will have to check with Microsoft but I think what you are doing is illegal. The 3 license pack I think means 1 user 3 computers, not 2 users 3 computers.
    You might have better luck posting on the Office for Mac forum. http://answers.microsoft.com/en-us/mac?auth=1

  • How to install microsoft office for mac 2011

    I get a message that I can't do this when I try to install
    office for 2011-
    what's going on?

    Assuming the system info at the bottom of your post is correct, MS Office for Mac 2011 requires at least OS 10.5.8 and you've still got 10.5.7. See here. There may be other incompatibilities too (check the link for more info) but your OS is a good place to start.

  • Can't install microsoft office for mac 2011

    i install the program an later did star to give some trouble, so i uninstall de program and install again, but won't let me do it. It keeps giving me this error (Error while installation ).

    If you can't afford Office, get one of these clones:
    http://www.openoffice.org/
    http://www.libreoffice.org/
    http://www.neooffice.org/
    https://www.marinersoftware.com/products/marinerwrite/ https://www.marinersoftware.com/products/calcxls/
    http://www.apple.com/iwork/
    And Online:
    http://docs.google.com/
    http://docs.zoho.com/
    Getting a torrent is one of the only ways to get a trojan horse onto your Mac OS X, short of opening an attachment from someone you don't know.   Not many in the wild, but getting any software copyrighted by torrent is not only illegal, but also risky at getting not only trojan horses, but beta software labelled as final release software that is totally unstable.   Go to the Mac App Store, MacUpdates (do not download MacKeeper which is advertised there), or C!Net for Mac (do not download their software manager) software.  
    If you have also downloaded MacKeeper, read this tip to remove it:
    https://discussions.apple.com/docs/DOC-3036

  • MAC Leopard english and french Microsoft Office for MAC

    Hi to all of you !
    Brand new to this discussion forum...
    I have a new iMAC 3.06Ghz that I switched in english (was originally in french). I want to know if I installed Microsoft Office for MAC 2008 in french, will it display automatically in english since the OS is in english ?
    I did the same with Adobe Lightroom (bought the french version...) and it displays in english with no problems or issues...
    I don't want to open the package if it will diaplay in french because I can't have a refund on the suite...
    Thanks in advance for your help !

    First try iWork free for 30 days here.
    http://www.apple.com/iwork/trial/
    To get your files remove the hard drive from the dead computer and put it into an external enclosure, connect to either the firewire or usb port of your mac depending on which enclosure you buy and get your files. The dead motherboard should have no ill effect on your files as long as the hard drive still works.
    A good source for enclosures is
    http://eshop.macsales.com/shop/hard-drives/External-Enclosures/
    Also I like
    http://www.newegg.com/Store/SubCategory.aspx?SubCategory=92&name=External-Enclos ures

  • Reinstalling Microsoft Office for Mac 2011

    I bought Microsoft Office for Mac 2011 Home and Student Family Pack (3 users / 3 macs).
    If I perform a complete Clean install of Mac OS X snow leopard, then install microsoft office for mac afterwards, will this waste one of my licences. (So then there will only be one more installation left)?

    no, it will not waste a license.  I have the same MS Office version on my mac.

  • Microsoft office for mac 2011

    i installed Microsoft Office for Mac was ok for a couple of weeks now quit unexpectedly and won't relaunch

    Go to http://www.microsoft.com/mac/ and see if there is a patch.  If you have any font specific applications, removing those application's fonts may help it.

  • Can i use microsoft office for mac on windows 7 installed on macbook pro?, can i use microsoft office for mac on windows 7 installed on macbook pro?

    I have recently installed Windows 7 on my Macbook Pro (2011). I have also recently got Microsoft office for Mac 2011. Can somebody please advise if it is possible to use (install) office for mac 2011 on this windows 7 that i have installed. If possible, how to do it?

    No it is not possible.
    You can use office for mac, on OSX, but not on windows.
    You need to use the windows version, on windows 7.

  • Out of the blue, unable to open Word attachment in Mail with double click. Have to Right click, open with, select Microsoft Word. Am running Snow Leopard and Microsoft Office for Mac 08. Cheers

    Out of the blue, am unable to open Word attachments in Mail with the usual double click. (Get a longwinded error message)
    Need to right click, select open with, and select Microsoft Word. Have been using Microsoft Office for Mac 08 for years.
    I have reinstalled the Office software. A couple of tech people have been unable to fix it. Any suggestion?? debsuemy

    Please re-post in the Office for Mac Product Forums .

  • I have just installed 10.7 Lion and get the following message when trying to open a Microsoft Office for Mac 2004 product "You can't open the application Microsoft Entourage because PowerPC applications are no longer supported." What needs to be done ?

    What needs to be done to regain my Microsoft Office for Mac suite that I lost when I installed Mac os 10.7.3 Lion upgrade?

    boyfromoz wrote:
    Shootist007 wrote:
    Or you could just wipe out Lion and restalled Snow Leopard. Then when you are in the market for a new computer, desktop of notebook, buy something other then Apple.
    why would you say things like that here? if you are a windows one then stay there. but you are not polite or helpful and if can't use Apple i wonder why you would come here to tell all about your sad story. I don't understand that it has nothing to do with question asked.
    I own, or should I say have owned, several Apple products. Including a new MBP.
    I also use Windows.
    I will say anything I like in an effort to help people overcome problems they are having with Mac's and computers in general.
    Being a Apple Fanboy is not required for membership on this forum or trying to help other Mac users.
    And just how is suggesting to remove Lion and to go back to Snow Leopard not helping the OP in his quest to make his already owned and paid for MS Office software work? If it is isn't broken stop trying to fix it. Snow Leopard is a fine OS. Lion is still in Beta, only Apple hasn't told anyone. And yes I run Lion on my new MBP but I also have a partition with Snow Leopard on it.
    Thank you and have a great day.

  • Unable to update my Office for mac 2011

    I am unable to update my office for mac, it says that i have to type the product key. 
    Afterwords it tells me that it is wrong, but i am sure it is the right one. 

    Hi Simon,
    Although you've stated that "i am sure it is the right one", I'd like to suggest you check on this again. Verify that you are typing the product key and that you are not typing one of these other numbers:
    The CD set number
    The disc assembly number
    The part number
    A 27-character PIN
    The product key contains 25 characters. If there are 27 characters, then you have a PIN and not a product key. To obtain the 25-character product key, visit the following website, and use the 27-character PIN:
    http://www.microsoft.com/mac/getkey
    If issue persists after above check, then I'd suggest you check out this KB article and continue the troubleshooting to ensure the issue isn't caused by your machine:
    http://support.microsoft.com/kb/2390862
    Please also note that this is the forum to discuss questions and feedback for
    Windows-based Microsoft Office client. Since your query is directly related to
    Office for mac, I would suggest you to post in the forum of
    Office for Mac, where you can get more experienced responses:
    http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads
    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
    Regards,
    Ethan Hua
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Rebuilding Microsoft Office for Mac - won't rebuild

    I have Microsoft Office for Mac 2011.  I only have Word, Excel, and Powerpoint.  I do not have Outlook.
    When I open up any one of the three (Word, Excel, or Powerpoint), i get the following message:
    "There is a problem with the Office database. To use the database, verify that you have the correct permissions or rebuild it using the Database Utility.
    The Office database stores your personal information, such as the Scrapbook and Outlook messages and contacts. To learn how to verify or change your permissions, click Cancel, and then in the Outlook Help, click Go Online, search
    for “database permissions” and follow the  instructions. To rebuild the database, click Rebuild.’’
    I then click on Rebuild and get the following response:
    "There is a problem with Office Database.
    Office might be unable to access the database or the database file might be damaged.  Without the database, thou might be unable to use the Scrapbook and other features that store your personal information.
    To rebuild the database, open Microsoft Office 2011 / Office, and then open the Microsoft Database Unitity.  For more information, open the Database Utility application, and on the Help menu,click Database Utility Help."
    Then, when I try to rebuild the database, i get the following info.
    step 1 of 5 - scanning
    step 2 0f 5 - verifying
    step 3 0 f5 - copying records to new database …
    step 4 of 5 - recovering data .. 
    step 5 of 5 - finishing …. 
    Your database could not be rebuilt [-5000]
    I even tried to create a new identity but it won't do that either.  I get the response:
    "New identity could not be created"
    Does anyone know what I should do?
    I will need exact steps, so please do not leave anything out.
    Thanks.
    - bmschwartz

    Hi,
    You'd probably try repairing disk permissions first, then try again. Follow these steps:
    In the Finder, click Go, and then select
    Home. Open the Applications folder. Open the Utilities folder.
    In the column on the left side of the Disk Utility window, select your Macintosh HD.
    Click the First Aid tab.
    Click Repair Disk Permissions.
    After the repair is completed, restart the computer.
    Also, please note that this forum focuses on questions and feedback for Windows-based Microsoft Office client. Since your query is directly related to
    Office for mac, please post in the forum of
    Office for Mac, where you can get more experienced responses:
    http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads
    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
    Regards,
    Ethan Hua
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

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