Unable to install my newly purchased version of Adobe Photoshop Elements 10.

Unable to install my newly purchased version of Adobe Photoshop Elements 10. After inputing the serial number, I get partway through the install process and then I see that everything is being backed out. Id it possible that I have a defective CD? Please advise a telephone for Adobe Technical support.

I found a doc Install rollback | Photoshop Elements | Windows that provides information on installation rollback. I'd suggest that you use the doc before calling up customer support. If your problem is still not addressed, share the installation log file (information available in the suggested document) when you contact customer support (http://www.adobe.com/support/contact/).

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I have CD version of Adobe Photoshop Element 9. I have CD version of Adobe Photoshop Element 9. I have purchased the new Macbook which does not have DVD drive. Can I download this software over the web and install using the Serial Number I have. Thanks,

I have CD version of Adobe Photoshop Element 9. I have CD version of Adobe Photoshop Element 9. I have purchased the new Macbook which does not have DVD drive. Can I download this software over the web and install using the Serial Number I have. Thanks,@

yes,
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

How can i install the trial version of adobe photoshop element 13?

how can i install trial version of adobe photoshop element 13? please some one tell me?

PSE 13 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements

Problem installing trial version of Adobe Photoshop Elements 13

I am trying to install trial version of Adobe Photoshop Elements 13, I have downloaded it several times, I have the software specified in list for requirements needed, I have 693 GB of free space, have administration writes, but each time at the end of installation I get the following message. ' A problem occurred while extracting some files. Check available space on your computer and the write privileges on the destination folder, which is Desktop. What could be my problem?

create a new folder on your desktop.
download files 1 of 2 and 2 of 2 from the pse13 link below and double click the exe.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I installed a buyed version of Adobe Photoshop Elements 13. But is not possible to start the programm. I can read "There ist a problem, the program is not able to start". Is someone able to helb me?

I installed a buyed version of Adobe Photoshop Elements 13. But is not possible to start the programm. I can read "There ist a problem, the program is not able to start". Is someone able to helb me?

Without system information and other details we can't know what might be going on.
Mylenium

Removing previous versions of Adobe Photoshop Elements

I have Elements 10 and would like to remve versions 8 and 9 from my computer without losing any pictures. Do I uncheck the "
Remove downloaded content" box?

ok, I can use the uninstaller program. I just wanted to make certain I would not lose any of the pictures. I have WIN 7 home 62 bit.
Date: Sat, 3 Nov 2012 15:05:38 -0600
From: [email protected]
To: [email protected]
Subject: Removing previous versions of Adobe Photoshop Elements
Re: Removing previous versions of Adobe Photoshop Elements created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
No you will want to uninstall the software using the uninstallers installed on your computer? If you need more specific directions on how to remove the software can you please respond with the operating system you are using?
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I have a new version of Adobe Photoshop Elements 11 and want to get my serial number.

I have a new version of Adobe Photoshop Elements 11 and want to get the serial number. I have the redemption code. What do I do next?

http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

I'm looking for a dutch version of Adobe Photoshop Elements version 3.0

I'm looking for a dutch version of Adobe Photoshop Elements version 3.0

http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

Do I need to delete trial version of Adobe Photoshop Elements 12 before installing paid version?

Hi, I bought Adobe Photoshop Elements 12. I already have trial version of Adobe on my computer. Should I delete the trial version before downloading paid version?

See: http://www.adobe.com/products/photoshop-elements/faq.html#trial-information
If you already have a trial version of Photoshop Elements 12 or Adobe Premiere Elements 12 installed on your computer, you can continue using the software without interruption by purchasing the product for unrestricted use.
Simply select Download from the Delivery Method pull-down menu on the Adobe Store page.
When your purchase is complete, you’ll receive a product serial number via email that allows you to easily convert your trial version without reinstalling the software.
Enter the serial number in the Software Setup screen (shown below) within your trial product and follow the prompts to complete the process.

How do I determine if my version of Adobe Photoshop Elements 10 is a volume license and can be deployed remotely and silently across my network?

Someone in our organization purchased a copy of Adobe Photoshop Elements 10 from Best Buy. It now needs to be deployed across the network and the deployment instructions at Silent install instructions | Adobe Premiere Elements 10 | Volume License version | Windows, explicitly state: Only Enterprise customers can perform the following procedures to silently install Adobe Premiere Elements 10 on Windows with an Adobe volume license (AVL). I'm assuming that I probably have the wrong version of the software, but is there a way that I can tell definitively?

EricPriest if the serial number is registered on http://www.adobe.com/ then it is likely a retail serial number. Volume license serial numbers are located at https://licensing.adobe.com/. You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
If you wish to purchase a volume license for Photoshop Elements then I would encourage you to contact Adobe directly or an authorized volume license reseller. The copy you received from Best Buy is likely a retail version suitable for use by one individual to utilize on up to two computers.

Uninterrupted useage of my legally purchased and registered Adobe Photoshop elements 10 software.

Good afternoon,
This IS not the first complaint of this nature (as it has happened to me once before, with an older version of the Adobe Photoshop software).
I have been the legal and registered owner of this software (Adobe Photoshop Elements 10) for over 2 years. In the past few weeks, each time I try to use my software, I am prompted in every instance to use my software, that an unusual request to treminate this operation has been recorded and that Adobe Photoshop 10 has become unresponsive .... with NO explanation offered. Naturally Windows has no interest in restricting my usage of a software which I paid for and duly registered when I installed it.
I have been an Adobe Photoshop Elements registered supporter/user for years (starting with Version 7). Since NO legitimate reason is known for this unexplained harrasment, I am left with no other alternative but to register a complaint. In the previous instance when this identical intrusion happened, after I investigated the reason behind such obstruction of service to a software which I was a legitimate and registered owner of, I was advised that I had more than one copy installed.
When does Adobe intend to join the rest of us in the 21st. centry and realize that most likely the majority of their customers run more than one hard drive in their PC cases, and that as a back-up precaution, the same software might be installed on the back up hard drive as well, (and still in the only PC case the owner has)?
I would respectfully request that this harrasment be discontinued IF us, "your customers", are expected to continue supporting the future Photoshop Elements releases. It is NOT our fault, that Adobe seems to be legally behind the times?
The courtesy of a response and correction of this ongoing unjustified interruption of services would be the minimum reaction that would serve as a sign of good faith and proper cutomer rights recognition?
Regards,
Wing Rider 11.

Hello Thomas,
*I have worked with people whose first language was NOT, English as it also
is not mine, but I have been here in Canada 59 years, so I had some time to
get better at it.*
*Thank You for your suggestion. In frustration with this endlessly
stubborn process, I completely removed the software and re installed it all
over again, it seems to be working as it used to be before my problems
started some weeks ago. Here it is now 5:42 PM in the early evening. it
becomes dark after 6:30 PM in our area, but here it is a comfortable +13 C,
which is probably a lot cooler than where you are.*
Best wishes to YOU,
Frank/Wing Rider 11

I just purchased and downloaded Adobe Photoshop Elements 10 to my new Mac but can't open it. i

I just purchased and downloaded Adope Photoshop Elements 10 to my new Mac. I cannot find, and cannot open, the program.

Well, it should be in your downloads folder. If it's really not anywhere, I would try downloading the trial, where it's easier to figure out which is the correct file, and you can enter your serial number into that, same as into the purchased download.

How do I update to a newer version of Adobe Photoshop Elements?

I have Adobe Photoshop Elements version 6.0 for Mac. How do I update to a newer version? Thanks.

You simply buy it.
Mylenium

Installing a down loaded version of adobe premier elements 9

I can't even get the program to install using the downloaded version which I bought.. It errors at installing required share technologies and starts an install roll back. Tech support is a joke. I phoned sales and offered to buy a disk and was told I would have to pay 109 dollars for them to send me a disk. What kind of a company is adobe?

It will depend. Which operating system are you using?

How to access Magic Extractor after purchasing Version 13 of Photoshop Elements

After paying $99 plus tax to purchase Photoshop Elements V13 I have learned that Magic Extractor was eliminated from this and V12 'upgrades.' There are workarounds in V13, but they won't work so well I have read. I need to apply a white background for Amazon images to photos of wire jewelry. I need intelligent software to help me. See my items at http;//www.ElegantEarCuffs.com to see how difficult a manual process this is.
Is there a way for me to download a version with Magic Extractor and if so, would you recommend which version, ie V11 possibly?
Since I have already paid for 13 would I have to pay for 11?
Thank you.
Fiona

Andrea417
Glad all seems to have worked out for you.
I was about to go into...
Photoshop Elements 13 and Premiere Elements 13 are standalone products that come with the Elements Organizer 13.
When they are on the same computer, they share the same Elements Organizer 13 catalog.
So your suggestion that you got different Elements Organizer 13 results depending on whether you started on the Photoshop
Elements 13 versus Premiere Elements 13 side of things was challenging.
Best wishes
ATR

Unable to install my newly purchased version of Adobe Photoshop Elements 10.

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