Unable to install Officejet pro 8600 printer on work network using HP software on Win10

I have recently updated my Surface pro 3 to Win 11.  I am trying to install my printer using the HP setup software.  This had worked with Win 8.1. The software was never able to detect my printer automatically but in the past I could enter the IP address and it would connect.  This is not happening, when I select wired connection, it just fails never giving me the option to enter the ip address.  I can install the printer using the W11 control panel but the Scanner features if the HP software (HP printer assistant) will not work this is frustrating for me.  Please help.Regards,Michael

I found the solution to this problem.  You just need to run the automatic install wired function twice and then it will ask for the IP address.  Once I did that and entered the IP address it worked fine.  It just should be an option to begin with or show up after one failure.  The fact that I had to let it fail twice was confusing.Michael

Similar Messages

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    I was an HP employee.
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  • HP Officejet Pro 8600 Printer - help for office environment/wireless network

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    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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    Hi @rdwill13 
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    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • HP Officejet Pro 8600 - Print Preview is not available

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    Bob_Headrick wrote:
    McKnitter wrote:
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    HP Officejet Pro 8600 e-All-
    in-One series
    User Guide
    Copyright information
    © 2011 Copyright Hewlett-Packard
    Development Company, L.P.
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    The printer can operate with one or more depleted cartridges. However, printing with
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    The servicing when the printer is turned on is normal and is required to keep the printheads healthy (not clogged). See here for information.
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    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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    We have an OfficeJet Pro 8600 that is connected to our home's Ethernet network and would like to print to it from devices such as laptops, phones, and tablets.  Any attempt to turn the printer's wireless capabilities on results in a command to disconnect the Ethernet cable, which we would prefer not to do.
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    Hi,
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    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Hp Officejet Pro 8600 Premium - wireless home network printing from multiple devices

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    I worked for HP but now I'm retired!

  • Officejet pro 8600 printing

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    Hope to hear from you soon!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Margins on print copies from HP Officejet Pro 8600 Printer are not aligned with original document

    My HP Office ject Pro 8600 Printer is not printing the same margins as my original document.  The left margin on the print copy is 3/4" too far to the right.  The margin on the right is too far right and the text is being printed off the page! The problem seemed to start when I loaded Avery Labels to print. I run a non-profit and need to make copies asap for a sponsorship letter for a fundraising event.

    Hi lbaker67, 
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  • Officejet Pro 8600 (Printer Failure after changing ink)

    I use an hp Officejet Pro 8600 on a windows 8.1 operating system. About a week ago i replaced my black ink but after restarting my printer, an error message arreared on my screen which reads ' There is a problem with the printer or ink system. Turn printer off, then on. If problem persist, contact HP'. I have since turned off my printer and turned it back on but that has not solved the problem. What do i do next?

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    ======================================================================================
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  • Hp officejet pro 8600 doesn't work with yosemite

    Dear,
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    Hello ,
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    wise_owl
    I work on behalf of HP.

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