Unable to install officejet pro k550 in windows 7

Driver failed to install. Have also tried info from this page http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02663702&lc=en&dlc=en&cc=us and still cannot get printer to install. Either as a network or when connecting via USB. USB printing gets installed and is ready and working but not the printer driver. I am doing everything on the Win 7 laptop as an administrator. I've installed Dell, Lexmark and an HP Color LJ CP1215 with out any problem but not this officejet pro k550.

Hello jm092749.
Welcome to the HP Forums.
I understand you are seeing a "MSVCR90.dll is missing" error when trying to install your printer. I will do my best to assist you with this.
This issue can be hardware or software-related. I located a complete guide to troubleshoot this issue. If you follow the instructions in order, you should be able to resolve the issue: How To Fix Msvcr90.dll Not Found or Missing Errors
I believe the issue will be resolved after following these steps. If not, the computer is facing a hardware issue, and will likely need to be repaired. Either way, please post your results. If this was the information you are looking for, please mark this post with an Accepted Solution and Kudos. Doing this will allow others to locate this information easily.
Thank you for bringing this issue to the HP Forums. Have a great day!
Mario
I worked on behalf of HP.

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The most recent update to Windows Technical Preview Build 9879 keeps stopping the print spooler when the Officejet Pro K550 is attached. It worked fine in the previous builds. Any ideas? I need to keep the USB cable disconnected until I want to print and then uninstall the printer each time or keep restarting the print spooler each time I want to print anything.
Thanks

Hi,
Try running Windows Update and check if any driver update is available, any drivers for the Technical Preview are only available from Microsoft Update servers.
If the issue persists, you will need to wait till an update will become available by microsoft, as a beta OS you are likley to experience this kind of issues, devices hasn't have been tested much, as well as the entire operating system.
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

Unable to install Officejet Pro L7590 print driver in Windows 8.1

I have lost days of time trying to get my OfficeJet Pro L7590 to print properly and otherwise operate in a stable manner. My computer is a new Dell XPS8700 running Windows 8, upgraded to Windows 8.1 via the "Store" app after purchase. My problems started soon after the 8.1 update.
The primary problem symptom is the printing of about a half page of text fine, then the printer spits the page out and prints several more pages of mostly blank paper with random symbols around a top or side edge. This occurs regardless of the program doing the printing, i.e., MS Word, Excel, Acrobat, etc.
I have run the Printing Doctor program many times which doesn't fix anything, despite its claims to the contrary (more below).
I have been on this forum many times and tried multiple instances of uninstall/reinstall without success. The HP Installer may make it through the whole installation process but unstable performance of the printer is the outcome. Uninstalling the printer software using HP's uninstaller ALWAYS crashes before it can finish uninstalling. I get a message of "HP Installer Uninstaller has stopped working". I would attach a screenshot here but I does not seem an option in this window.
I have run multiple versions of HP's scrubber programs which also crash by level 2 with same message. I still ran L4 regardless but that crashes, too. That's the constant of every uninstallation or scrubbing effort using HP's programs: a crash without an error message given beyond the "HP Installer Uninstaller has stopped working".
I run the Printer/Scanner Doctor tool when the software was malfunctioning and it always finds a Print Spooler problem, "fixes" it but the problem remains. This posting is coming after the "Doctor" tool told me to uninstall the program. HP's uninstaller crashed, as usual, but the I was told to use Windows Add/Remove programs to finish the job. I did. I have not tried to install the program again and am becoming close to 'Refreshing' my entire Windows program, which will require reinstalling and updating Windows and every program I use - which will take days. I hope to avoid that step.
Dell's hardware analysis utility tells me everything hardware is great!
I truly believe HP's software IS THE PROBLEM and would love to figure this out. The printer has always worked great - until the Windows 8.1 update. The scanner will work fine (usually) after I reinstall the software. I used the printer before on my prior computer running Windows 7 with no trouble.
Going into today's crash info, via Event Viewer, I have this message from the error log:
Application 'C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe' (pid 3960) cannot be restarted - Application SID does not match Conductor SID..
And this error occurred just after:
Faulting application name: svchost.exe, version: 6.3.9600.16384, time stamp: 0x5215dfe3
Faulting module name: combase.dll, version: 6.3.9600.17031, time stamp: 0x53087867
Exception code: 0xc0000005
Fault offset: 0x0000000000005fc4
Faulting process id: 0x1284
Faulting application start time: 0x01cfe34585c8f1c4
Faulting application path: C:\WINDOWS\system32\svchost.exe
Faulting module path: C:\WINDOWS\SYSTEM32\combase.dll
Report Id: a118ba71-4ff5-11e4-bea6-34238711e0a0
Faulting package full name:
Faulting package-relative application ID:
There was an earlier - about 30 minutes earlier - warning saying:
The application (HP Solution Center, from vendor Hewlett-Packard) has the following problem: To function properly, HP Solution Center must be reinstalled after you upgrade Windows.
I have reinstalled it many times. I have used HP's installation & uninstallation utilities, including the Installation failure utility, none of which install the program properly, CERTAINLY not well enough that I can EVER uninstall it without a crashed uninstallation per description above...
I think I have reviewed and tried every "canned" HP quick solution, and not so quick solution, on this forum.
Comments?
Richard_L

Added Info for original posting:
Windows 8.1 64 bit OS. Dell box shipped with Windows 8 and upgraded to 8.1 via the Windows store. As stated in original post, computer is Dell XPS 8700, I7 cpu with 16 gbs of RAM.
Happy to answer any more specific questions.
Richard

Installing Officejet Pro 8610 on Windows Server 2008 R2

I am trying to install an HP officejet Pro 8610 in a Windows Server 2008 R2 machine.
As an FYI the server aleady has an Officejet Pro 8600 installed on it
I ran the setup.exe from the install CD, as an administrator
The first window appears and I clikc continue
The next window appears and I select connect a new printer
At the Connection options window, I selected Wired network and it displays the correct printer
I slect the printer and click next and the installation starts and runs for about a minute that displays the following message
The printer works fine from another PC which is running windows 7 (64-bit) So I know the problem is not in the printer or the network.
Any suggestions would be appreciated
Thanks in advance

Server 2008 (x86) is supported, and I had an x64 machine set up last month that had FP12 installed and running in IE and Firefox. 64 bit IE wouldn't run it for some reason, but the 32 bit did. It installed in C/Windows/System32/Macromed/Flash and C/Windows/SysWOW64/Macromed/Flash, but I was unable to get the ActiveX plug-in to enable outside of 32 bit IE.
I also set up a Server 2012 machine that DID support the x64 ActiveX, but that's probably not an option for you.
Like you, I'd be leery of "hacks" to get it to run as an x64 pkug-in, as it may have unintended and undesired consequences in other areas.

Unable to install officejet 6100 driver on windows 7

Hi I am unable to install the HP6100 Officejet All in one driver for WIndows 7 enterprise. I keep receiving an error indicating that MSVCR90.dll is missing, but the file is there. Any help would be appreciated.

Hello jm092749.
Welcome to the HP Forums.
I understand you are seeing a "MSVCR90.dll is missing" error when trying to install your printer. I will do my best to assist you with this.
This issue can be hardware or software-related. I located a complete guide to troubleshoot this issue. If you follow the instructions in order, you should be able to resolve the issue: How To Fix Msvcr90.dll Not Found or Missing Errors
I believe the issue will be resolved after following these steps. If not, the computer is facing a hardware issue, and will likely need to be repaired. Either way, please post your results. If this was the information you are looking for, please mark this post with an Accepted Solution and Kudos. Doing this will allow others to locate this information easily.
Thank you for bringing this issue to the HP Forums. Have a great day!
Mario
I worked on behalf of HP.

Unable to install OfficeJet Pro 8000 firmware upgrade BZM1FN1006BR

My OfficeJet Pro 8000 A809n has the original firmware, 0842BR. My understanding is that the upgrade to 1006BR will address some issues I'm having with paper handling and network connectivity.
When I use the HP Download and Install Utility (DAIU), it downloads the firmware download utility (HP Officejet Pro Firmware - OfficejetPro8000_R1006BR_ENG.exe) to my hard drive. However, when I use the "Install" feature, I get this error:
"Firmware Download Utility has stopped working A problem caused the program to stop working correctly. Please close the program."
I've tried to run the software directily from my hard drive as well but it gives the same results. Some have reported that the issue may be related to running firewall software on my laptop (Lenovo W530 with Windows 7 64-bit) but I get the same problem when I disable Symantec Endpoint Protection.
I would appreciate any help in resolving this issue!

Hello there
I have some more suggestions for you! I would first suggest printing out a test page, see the below image for instructions on how to print out a quality page. I ask you to try this to see if the printer will produce a test page from the unit itself (without involving the computer). Basically, this makes sure the printer is in good working order before we continue software troubleshooting. If this page prints, continue the steps below the image, if not, let me know!
Also, please let me know some more about the paper handling and network connectivity problem you have been facing. Ex: Does the printer loose it's wireless connection? Will it not pick the paper and feed the paper through?
Source
Software troubleshooting if the printer printed a quality page fine:
Run the Microsoft Fix it tool here, to uninstall the printer: Fix problems that programs cannot be installed or uninstalled
Restart the PC.
Perform a Clean Boot again and restart the PC afterwards.
Disable any firewalls and anti-virus.
Run the installation again.
Happy Wednesday!
Hope to hear from you!
R a i n b o w 7000I work on behalf of HP
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Unable to install Officejet pro 8600 printer on work network using HP software on Win10

I have recently updated my Surface pro 3 to Win 11. I am trying to install my printer using the HP setup software. This had worked with Win 8.1. The software was never able to detect my printer automatically but in the past I could enter the IP address and it would connect. This is not happening, when I select wired connection, it just fails never giving me the option to enter the ip address. I can install the printer using the W11 control panel but the Scanner features if the HP software (HP printer assistant) will not work this is frustrating for me. Please help.Regards,Michael

I found the solution to this problem. You just need to run the automatic install wired function twice and then it will ask for the IP address. Once I did that and entered the IP address it worked fine. It just should be an option to begin with or show up after one failure. The fact that I had to let it fail twice was confusing.Michael

I am unable to install acrobat pro on my windows 8.1 PC. I have disabled the fire wall and this makes no difference. The install commences, the install screen flashes up then disappears...

I have also disabled the anti virus software (ESET)...

Hi malcolml33267653,
Where did you downloaded the installer from?
Does the installation throws any exception error or any error code?
I would recommend you to use Acrobat Cleaner tool on your system( Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs) and try installing acrobat using this Link : https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Regards,
Rahul

Unable to install Officejet Pro 8000 Wireless software & no help in forum

http://h30434.www3.hp.com/t5/Printer-networking-and-wireless/Can-t-cure-a-quot-MSI-BufferChm-Error-1...
I posted a request for assistance in this forum, at the thread above, per so many HP instructions. No HP employee replied. There are consumer-users in the forums instead. I understand that they don't have experience in all models or all problems, but If HP is going to advertise the forum as one of their "solutions" in so many places, there should be employees here to handle customers' problems.

Welcome to the HP Consumer Support Community.
This is a peer-to-peer community for customers to connect and share solutions regarding their HP products. If you have additional or direct feedback for HP about their products or services, please use the link below.
http://welcome.hp.com/country/us/en/wwcontact_us.html
If you have other questions and concerns about using the forum, please feel free to send me a private message.
Thank you.
Clicking the "Kudos star" to the left is a great way to say thanks!
When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!
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There is no driver for Officejet Pro 8500 for Windows 10???

Unable to find a driver for Officejet Pro 8500 under Windows 10Old driver is blocked from running. Where is an updated driver? Was working fine under Windows 8.1.

I have the same problem. Does anyone know where are the drivers for windows 10. Also, I'm able to downloand the HP print scan doctor, however, once it tells me I need the software drivers because their are not install in my computer for my officerject 8500 A909g, it still recommend the HP print scan doctor but no drivers.

Officejet Pro K550 Driver Failure in 10.6.8 & 10.7.4

A coworker's HP Officejet Pro K550 has stopped printing. Initially the error codes from the front panel indicated a paper jam. After disassembly (which is NOT easy btw) and a complete cleaning, the printer still refuses to function. I can print test pages all day long by holding the Resume button on the front panel of the printer. However, once I send a page to the printer from Microsoft Word, Preview, or any other program, the printer seizes and both the Power and Resume button flash as if there is a paper jam. There is none as no paper comes out. Curiously, if I use a Generic PCL Printer driver instead of the HP Officejet Pro K550 driver, I can print in black and white just fine. I've tested this on laptops running 10.6.8 and 10.7.4 with the same results. I've reset the printing system on both machines with the same results. I'm officially out of ideas. Can anyone think of what's going on?

hi there,
i get the exactly same error,
i can also print by Generic PLC driver,
or output a config test page by holding power and pressing red X once on the printer.
but i always get "drucker ist belegt" which means "printer is in use" error when i try hps mac osx K550 10.7 driver !
everything works (hp utility tools to calibrate etc. stuff) except for printing from whatever application i use
what the hell is happening here? and how can i get full funtionality back?
i already have Firmware version 20061019 SPP0013H which seems like the only one i could download-
but, although i would possibly need this firmware update-
there is no way to install the firmware update,
since clever people of HP decided not to leave a tool for osx lion users,
the manual for doing firmware updates is only written for 10.4.8 users (maybe half a dozen years ago?!)
i cant find a update firmware option anywhere although i see a firmwareupdate.task plugin which seems to be for hp printer utility.... but i cant use it sensefully ....
what are you up to? making me crazy? making people buy new stuff?
is there any solution in sight?

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This question was solved.
View Solution.

Hi,
You may download the Windows7 compatible software below:
http://ftp.hp.com/pub/softlib/software11/COL30130/mp-74912-1/PS_AIO_04_C4500_USW_Full_Win_WW_130_140...
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Unable to install officejet pro k550 in windows 7

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