Unable to install os x update, just purchased iMac

Unable to install os x update, just purchased iMac

You can Download the 10 6 8 Combo Update from Here:
http://support.apple.com/kb/DL1399
If you Purchased your iMac New... you have 90 days Free Telephone Support should you feel you need it...
(800) APL-CARE (800-275-2273)

Similar Messages

  • Macbook (late 2006) RSS unable to install SMC firmware update

    Hello,
    I bought my macbook on the 27th of December, and the first week it worked fine. Then started the RSS. I did some googling and found out some stuff about RSS, tried to install the SMC firmware update but it would just tell me that I don't need the update. After two weeks of constant RSS:ing I called applecare and told the guy about the problem, he told me to try to update the SMC and if I can't do it bring it in for service.
    Monday the 15th of January I went to the macstation in downtown Vancouver and told them about the trouble, they tried to boot it, and it actually booted but after like 3 minutes the macbook crashed. For about 10 minutes two guys tried to boot it and so on, but they didn't get it to boot. So they took it in for service and somebody was going to check out the macbook and see if it would need a replacement logic board - which it did. So on Monday they ordered the logic board, and today Monday 22nd of January I got it back. Now the thing that bothers me is that when I now try to update the SMC firmware (my current version is btw 1.13f3) it still just says that This computer does not need this update. oh well - i went to apples support page to try to see if there would be a newer release of the smc and then I noticed that in the bottom of the SMC firmware 1.1 update page it says:
    Note: This update is only or the original MacBook, and will not install on a MacBook (Late 2006).
    Then I really was like W T F?!
    I would assume that people who work for apple would know that the SMC update will not update on a computer from late 2006, but nobody ever mentioned this to me.
    I've now had the computer for about an hour and the CPU temperature is at about 50 degrees celcius, with firefox, msn and a terminal open... about 5% cpu load.
    What I'm really wondering is that is there anyone who has similar problems with a macbook late 2006? I guess I'll just have to see if it works and just like I told the guy at macstation, if it starts RSS:ing again I'll be banging on their door
    macbook 2,1 Mac OS X (10.4.8) rss, unable to install SMC firmware update
    macbook 2,1   Mac OS X (10.4.8)   rss

    See if reviewing the installation instructions provides any help:
    http://www.apple.com/support/downloads/macbookefifirmwareupdate10.html

  • Unable to install Premiere Pro update 7.1

    I've been unable to install Premiere Pro update 7.1 on a Mac running Mavericks.  I've made three attempts over as many days.
    For what it may reveal, here is the install log.  Any ideas?
    [Please don't post full longs to the user forum.]

    Try using the "adobe cleaner tool" (you'll find it online) to uninstall Premiere Pro. Reboot. Install Premiere Pro with the creative cloud panel from the apps list. It should work fine

  • I can't install the program I just purchased: Acrobat XI Standard

    I can't install the program I just purchased: Acrobat XI Standard. When I bring up the installer, it does nothing.

    Hi Mountain Matt,
    Please make sure that you're logged in as an administrator, and that any antivirus software on your system is disabled. Then, trying downloading Acrobat from Download Acrobat products | Standard, Pro | XI, X, and run the installer.
    Please let us know how it goes. If you're still having trouble and need additional help, it will be very helpful to know what version of Windows you're using.
    Best,
    Sara

  • Why am I unable to install some apps updates from the app store?

    Why am I unable to install some apps updates from the app store? Does anybody know why? I need help!!!

    1.   Are you using the right signing in details?
    2.   Were the Apps originally bought via the App Store?
    3.   Have you checked if they are partially downloaded?
    There is a support link here ...   Apple - Support - Mac App Store - Contact Support

  • Just purchased Imac running Lion - doc. and cwk. extensions will not open            . whats the fix?

    just purchased Imac running Lion - doc. and cwk. extensions will not open. whats the fix?

    Pages 4.3 is the most recent, but no matter. If Pages cannot open it, there are many other programs that may be able to. Some of them are free.
    LibreOffice (donation-supported)
    NeoOffice ($10 but older version is free if you can find it)
    OpenOffice (completely free)
    Try TextEdit also. It is included in OS X.
    If you are trying to open the document by double-clicking it, don't, since the Finder may be looking for a program that is no longer installed. Use Pages' File > Open... menu. The same recommendation applies to using any of the above alternatives - use their File > Open menu.
    The least attractive alternative is to purchase Microsoft Word, but I have been completely Microsoft-free since updating to Lion.

  • Just purchased iMac, however I can't log on because it won't accept password I enter

    Just purchased iMac, however I can't log on because it won't accept password I enter

    cindybroder wrote:
    Just purchased iMac,...
    New or Used..?
    If New... return to Place of Purchase.
    If Used... Contact the Seller...
    As this should have been done
    Apple What to do before selling or giving away your Mac
    http://support.apple.com/kb/HT5189?viewlocale=en_US&locale=en_US
    before it was Sold.

  • Just purchased imac, how do I redeem osx mountain lion code? I only see option to purchase in app store. Thxs.

    Just purchased imac, how do I redeem osx mountain lion code? I only see an option to purchase when I go to app store.

    I had gone to this link last night and was mailed the code. The email said to copy code and go to the app store to download the software. However when I click the mountain lion app the only option is to "buy". Is there a special link to redeem? What am I missing. Thxs.

  • I have just purchased Imac 21.5.I am being asked to update my Iphoto to 9.4.3.When i do it says i have to do it thru my icloud but in Icloud there is no Iphoto app.Can anyone help me. Thanks

    I have just purchased my new Imac 21.5. I am trying to do an update my Iphoto through the app store but when i do it directs me to my Icloud. When i go to my Icloud there is no Iphoto app there to update. I have been trying to this update now for some time but with no success. Can anyone point me in the right direction to do this update. Thankyou if anyone can help

    The update automatically came from the app store and i have sucessfully installed other updates before and never been asked this question. This update was released on the 16th of April. It is update 9.4.3.
    I logged into the app store and went to Iphto and found the update.All good thankyou, but the same message comes up saying i need to log into Icloud.
    Any further thoughts ?

  • I can't install apps or update previously purchased apps on my iPad.

    Help!  My iPad quit installing apps or updating apps. It just keeps stating "waiting".

    Same problem - purchased and updated apps not installing - just show waiting. One day now. Thought is was because the iPad had switched to btopenzone from wifi. But it still doesn't work. Any help greatly appreciated.

  • I am unable to install the latest update to iTunes, I get constant error messages, even when I attempt to uninstall iTunes completely and start afresh, iTunes is still listed in my program files on my hard drive and the shortcut is still on my desktop!?

    Is there a bug with the latest update to iTunes because I am unable to install it, I get constant error messages if I try to open it after installing

    Hey there Mambo822,
    It sounds like you are unable to open iTunes after installing a recent update. I would recommend the troubleshooting in the following article:
      iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Follow these steps to resolve the issue:
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • Unable to install Adobe Air Update

    I am unable to install an Adobe Air update.  I am running Windows7, getting error code 80040154.  Could it be Kapersky anti virus software blocking?

    Thank you for your help.  I have suspended Kapersky but I cannot find Air when I search in the Programs and when I try to install I now get a message saying 'it may be your administrator blocking you'.  I am the only user and set up as the Administrator but do not know how to check if this is the case.
    I have managed to install the application that needs Air on an old XP notebook.  Much Appreciation for your help. RJ

  • I am unable to install the newest update for itunes and quicktime because of a bonjour error about path not being located

    I have windows 7 and I have been trying to install the newest update for itunes and quicktime but I keep receiving the same Bonjour error. I even tried to do it manually and no luck. I also tried to unistall bonjour but it would not even allow me to unistall it either. No matter what I do I get the same error listed below:
    The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
    I would greatly appreciate any help because this appears whether i am trying to install the updates or remove bonjour to reinstall. I am stuck.
    Thank You in advance!!!

    The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
    After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
    Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

  • Unable to install Phone Tools Update Pack

    Hi,
    I own Lumia 930 with Denim and I tried to install Phone Tools Update Pack so I would be able to monitor my device but unfortunately I cannot. When I am trying to install I am receiving error 0x80070057 - Unable to scan for packages from the update server. In
    another topic there were hint to check date and time, I checked mine it's ok, on default I have set for automatically but I even tried with manual settings - no solution. I am using Visual Studio 2013 with SP 4 Community Edition. I tried do this on both my
    PC and Laptop (windows 8.1 x64). I can without problem deploy application on device. I would be very grateful for any help.

    Hi DeadStarlin,
    Are both the computer and the phone connected to the Internet? On your computer, make sure that your web browser does not have
    Work offline enabled. Also, you cannot connect through a proxy server that redirects to a login page; for example, in a hotel or an airport.
    Is the phone turned on and the screen unlocked?
    Is your Microsoft account information correct and valid?
    If the above information still can not help, please try to restart your phone and computer to see if it works.
    Best Regards,
    Amy Peng
    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click
    HERE to participate the survey.

  • Unable to install the latest update, can't get past 'connecting to server'. Have let it run as long as 10 mins. but still says 'connecting to server'; any ideas?

    Unable to install latest update.
    Can't get past 'connecting to server'
    Have let it run for at least 10 mins. but still shows 'connecting to server
    Any ideas?
    Thanks
    John

    Please do the following.<br><br>
    #Use Internet Explorer to [http://www.mozilla.com/en-US/firefox/fx/?ref=logo Download Firefox 4.0.1]<br><br>
    #When you see the prompt, choose "'''Save'''" and save it to your desktop.<br><br>
    #Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (''don't checkmark the box'').<br><br>
    #Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox<br><br>
    #Finally run the installation file you downloaded to the desktop earlier.<br>
    Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.<br><br>
    After you complete the installation, go to the [http://www.mozilla.com/en-US/plugincheck/ Plugins Check] page and update those where necessary.

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