Unable to install Palm Access for Z22 on computer running Vista

When I try to install Palm Access for my Palm Z22 on a new computer running, I get the error message that the driver software cannot be located, even when I insert my install disk.
I get the further error message: "This problem was caused by a compatibility issue between this version of Windows and your smartphone, which was created by Palm, Inc.." even though I don't have a smartphone.
I recall having similar trouble installing the Palm Access software on a new office computer also running Vista. Eventually I was able to make it work, but I can't recall how.
Does anyone know how to find the correct driver software?
Post relates to: Palm Z22

Did you install version 6.2.2 of Palm Desktop (the version designed for Vista?)
Access Desktop: http://www.palm.com/us/support/downloads/windesk62.html
WyreNut
Post relates to: Centro (AT&T)
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Update to the Latest InstallShield Installation Engines
http://knowledge.macrovision.com/selfservice/viewContent.do?externalId=Q108322&sliceId=1
When running into installation issues, it is always recommended that you use the latest InstallShield installation engines. This article contains steps on how to download and install the latest InstallShield engines for the installation version you are trying to install.
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regards
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Unable to install Palm Access for Z22 on computer running Vista

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