Unable to Install PC Suite

The error message I am getting is..
the windows installer service could not be accessed. this can occur if you are running windows in safe mode, or if the windows installer is not correctly installed . contact your support personnel for assistance
I have never had a problem with my installer before.
What can I do?

What is your Windows and service pack version?
And do you have admin rights?

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    Description: Description: Description: Description: logo
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    rm -f /home/oracle/app/product/10.2.0.1/db/lib//librwu.so; \
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    (LD_OPTIONS="-z muldefs"; \
    /usr/bin/gcc -o /home/oracle/app/product/10.2.0.1/db/lib//librwu.so -shared -L/home/oracle/app/product/10.2.0.1/db/lib/ -L/home/oracle/app/product/10.2.0.1/db/lib/stubs/ rwsutil.o rwspid.o \
    -lm /home/oracle/app/product/10.2.0.1/db/lib/libclntsh.so -lpthread -Wl,-rpath,/usr/X11R6/lib -L/usr/X11R6/lib -lXm -lXt -lX11 -lm -lXp -lXext `cat /home/oracle/app/product/10.2.0.1/db/lib/sysliblist` -lc )
    rm -f zrhitem.o zrhcursor.o; \
    /usr/bin/ar x /home/oracle/app/product/10.2.0.1/db/lib//librw.a zrhitem.o zrhcursor.o
    rm -f rwbuilder
    gcc -o rwbuilder -L/home/oracle/app/product/10.2.0.1/db//lib/ -L/home/oracle/app/product/10.2.0.1/db/lib/ -L/home/oracle/app/product/10.2.0.1/db/lib//stubs -rdynamic -Bdynamic -L/home/oracle/app/product/10.2.0.1/db/jdk/jre/lib/i386 -L/home/oracle/app/product/10.2.0.1/db/jdk/jre/lib/i386/server -L/home/oracle/app/product/10.2.0.1/db/jdk/jre/lib/i386/native_threads -ljvm rxmasb.o /home/oracle/app/product/10.2.0.1/db/reports/lib/ui10.o /home/oracle/app/product/10.2.0.1/db/reports/lib/uiicxd.o /home/oracle/app/product/10.2.0.1/db/reports/lib/rwsng.o /home/oracle/app/product/10.2.0.1/db/reports/lib/rwscl.o /home/oracle/app/product/10.2.0.1/db/reports/lib/rwssc.o /home/oracle/app/product/10.2.0.1/db/reports/lib/rwssc0.o /home/oracle/app/product/10.2.0.1/db/reports/lib/rwsdt.o -lrw /home/oracle/app/product/10.2.0.1/db/lib//librw.a -lobx -lnn -lrws -lde /home/oracle/app/product/10.2.0.1/db/lib//libzrc.a -lrws -lucol -luicc -lca -lmma -lmmiw -lmmov -lmma -lmmos -lmmoi -lmmia -lmmft -lmmcm -lvgs -luihx -luc -luipr -luimotif -lot -lrem -lree -lrec -luiimg -luimotif -luipr -luiimg -luc -lrem -luimotif -luia -ltknqap -luipr -luimotif -lutt -lix -lixd -lrod -lror -lros -lrod -lror -lros -lrod -luat -ldfc -lutc -lutj -lutl -lutsl -lpls10 -lplp10 /home/oracle/app/product/10.2.0.1/db/lib/libplc10.a -lpls10 -lplp10 -lslax10 -lsql10 -lclntsh `cat /home/oracle/app/product/10.2.0.1/db/lib/ldflags` -lnsslb10 -lnsgr10 -lnzjs10 -ln10 -lnnz10 -lnl10 -lnro10 `cat /home/oracle/app/product/10.2.0.1/db/lib/ldflags` -lnsslb10 -lnsgr10 -lnzjs10 -ln10 -lnnz10 -lnl10 -lclient10 -lnnetd10 -lvsn10 -lcommon10 -lgeneric10 -lmm -lcore10 -lunls10 -lsnls10 -lnls10 -lcore10 -lnls10 `cat /home/oracle/app/product/10.2.0.1/db/lib/ldflags` -lnsslb10 -lnsgr10 -lnzjs10 -ln10 -lnnz10 -lnl10 -lnro10 `cat /home/oracle/app/product/10.2.0.1/db/lib/ldflags` -lnsslb10 -lnsgr10 -lnzjs10 -ln10 -lnnz10 -lnl10 -lclient10 -lnnetd10 -lvsn10 -lcommon10 -lgeneric10 -lcore10 -lunls10 -lsnls10 -lnls10 -lcore10 -lnls10 -lclient10 -lnnetd10 -lvsn10 -lcommon10 -lgeneric10 -lcore10 -lunls10 -lsnls10 -lnls10 -lcore10 -lnls10 `cat /home/oracle/app/product/10.2.0.1/db/lib/sysliblist` -Wl,-rpath,/home/oracle/app/product/10.2.0.1/db/lib,-rpath,/home/oracle/app/product/10.2.0.1/db/jdk/jre/lib/i386:/lib:/usr/lib -lm `cat /home/oracle/app/product/10.2.0.1/db/lib/sysliblist` -ldl -lpthread -lm -L/home/oracle/app/product/10.2.0.1/db/lib -L/home/oracle/app/product/10.2.0.1/db/lib/stubs/ -lsnls10 -lpthread -ljvm -lhpi -Wl,-rpath,/usr/X11R6/lib -L/usr/X11R6/lib -lXm -lXt -lX11 -lm -lXp -lXext /home/oracle/app/product/10.2.0.1/db/lib//librw.a -lnsl
    /usr/lib/libXtst.so.6: undefined reference to `__stack_chk_fail@GLIBC_2.4'
    /usr/lib/libXtst.so.6: undefined reference to `__fprintf_chk@GLIBC_2.3.4'
    /usr/lib/libXtst.so.6: undefined reference to `__sprintf_chk@GLIBC_2.3.4'
    collect2: ld returned 1 exit status
    make: *** [rwbuilder] Error 1
    End output from spawned process.
    Exception thrown from action: make
    Exception Name: MakefileException
    Exception String: Error in invoking target 'libso_install bld_install proxy_install runm_install server_install cgi_install cli_install conv_install qv_install' of makefile '/home/oracle/app/product/10.2.0.1/db/reports/lib/ins_reports.mk'. See '/opt/oracle/oraInventory/logs/installActions2008-10-30_02-12-25PM.log' for details.
    Richard.

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  • SharePoint 2013 preinstaller error - The tool was unable to install Application Server Role, Web Server (IIS) Role.

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    2014-06-23 10:13:12 - Reading the following string value/name...
    2014-06-23 10:13:12 - Common Startup
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
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    2014-06-23 10:13:12 - C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
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    2014-06-23 10:13:12 - C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\SharePointServerPreparationToolStartup_0FF1CE14-0000-0000-0000-000000000000.cmd
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    2014-06-23 10:13:12 - Locating the following command line arguments file:
    2014-06-23 10:13:12 - C:\sp2013\PrerequisiteInstaller.Arguments.txt
    2014-06-23 10:13:12 - Error: This file does not exist
    2014-06-23 10:13:12 - Details of the current operating system:
    2014-06-23 10:13:12 - Major version number of the operating system:  (6)
    2014-06-23 10:13:12 - Minor version number of the operating system:  (2)
    2014-06-23 10:13:12 - Build number of the operating system:  (0X23F0=9200)
    2014-06-23 10:13:12 - Major version number of the latest Service Pack:  (0)
    2014-06-23 10:13:12 - Minor version number of the latest Service Pack:  (0)
    2014-06-23 10:13:12 - Platform ID of the operating system:  (2)
    2014-06-23 10:13:12 - Product suites available on the operating system:  (0X110=272)
    2014-06-23 10:13:12 - Product type of the operating system: VER_NT_SERVER
    2014-06-23 10:13:12 - Product type:  (7)
    2014-06-23 10:13:12 - OS type:  (0)
    2014-06-23 10:13:12 - Configuring the application's property sheet...
    2014-06-23 10:13:12 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:12 - Windows Management Framework 3.0
    2014-06-23 10:13:12 - Reading the following string value/name...
    2014-06-23 10:13:12 - PowerShellVersion
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Microsoft\PowerShell\3\PowerShellEngine
    2014-06-23 10:13:12 - The value is...
    2014-06-23 10:13:12 - 4.0
    2014-06-23 10:13:12 - A higher version of the prerequisite above is already installed
    2014-06-23 10:13:12 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:12 - Microsoft .NET Framework 4.5
    2014-06-23 10:13:12 - Reading the following DWORD value/name...
    2014-06-23 10:13:12 - Install
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Microsoft\Net Framework Setup\NDP\V4\full
    2014-06-23 10:13:12 - The value is (1)
    2014-06-23 10:13:12 - Reading the following string value/name...
    2014-06-23 10:13:12 - Version
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Microsoft\Net Framework Setup\NDP\V4\full
    2014-06-23 10:13:12 - The value is...
    2014-06-23 10:13:12 - 4.5.51641
    2014-06-23 10:13:12 - A post release .NET 4.5 is installed
    2014-06-23 10:13:12 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:12 - Windows Identity Foundation (KB974405)
    2014-06-23 10:13:12 - Reading the following string value/name...
    2014-06-23 10:13:12 -
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Microsoft\Windows Identity Foundation\Setup\v3.5
    2014-06-23 10:13:12 - The value is...
    2014-06-23 10:13:12 - 6.1.7600.0
    2014-06-23 10:13:12 - The prerequisite above is already installed
    2014-06-23 10:13:12 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:12 - Microsoft Sync Framework Runtime v1.0 SP1 (x64)
    2014-06-23 10:13:12 - Reading version of the following file...
    2014-06-23 10:13:12 - C:\Windows\assembly\GAC_MSIL\Microsoft.Synchronization\1.0.0.0__89845dcd8080cc91\Microsoft.Synchronization.dll
    2014-06-23 10:13:12 - The version is...
    2014-06-23 10:13:12 - 1.0.3010.0
    2014-06-23 10:13:12 - The prerequisite above is already installed
    2014-06-23 10:13:12 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:12 - Microsoft SQL Server 2008 R2 SP1 Native Client
    2014-06-23 10:13:12 - Reading the following string value/name...
    2014-06-23 10:13:12 - Version
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Microsoft\Microsoft SQL Server\SQLNCLI10\CurrentVersion
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    2014-06-23 10:13:12 - 10.51.2500.0
    2014-06-23 10:13:12 - A higher version of the prerequisite above is already installed
    2014-06-23 10:13:12 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:12 - Windows Server AppFabric
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    2014-06-23 10:13:12 - ProductVersion
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Microsoft\AppFabric\V1.0
    2014-06-23 10:13:12 - The value is...
    2014-06-23 10:13:12 - 1.1.2106.32
    2014-06-23 10:13:12 - Reading the following string value/name...
    2014-06-23 10:13:12 - ProductVersion
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Microsoft\AppFabric\V1.0
    2014-06-23 10:13:12 - The value is...
    2014-06-23 10:13:12 - 1.1.2106.32
    2014-06-23 10:13:12 - Reading the following string value/name...
    2014-06-23 10:13:12 - ProductVersion
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Microsoft\AppFabric\V1.0
    2014-06-23 10:13:12 - The value is...
    2014-06-23 10:13:12 - 1.1.2106.32
    2014-06-23 10:13:12 - Reading the following DWORD value/name...
    2014-06-23 10:13:12 - DCC
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Microsoft\AppFabric\V1.0\Features
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    2014-06-23 10:13:12 - CacheClient is Installed.
    2014-06-23 10:13:12 - Reading the following DWORD value/name...
    2014-06-23 10:13:12 - DCS
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    2014-06-23 10:13:12 - SOFTWARE\Microsoft\AppFabric\V1.0\Features
    2014-06-23 10:13:12 - The value is (1)
    2014-06-23 10:13:12 - CacheService is Installed.
    2014-06-23 10:13:12 - Reading the following DWORD value/name...
    2014-06-23 10:13:12 - DCA
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Microsoft\AppFabric\V1.0\Features
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    2014-06-23 10:13:12 - CacheAdmin is Installed.
    2014-06-23 10:13:12 - The prerequisite above is already installed
    2014-06-23 10:13:12 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:12 - Windows Identity Foundation (KB974405)
    2014-06-23 10:13:12 - Reading the following string value/name...
    2014-06-23 10:13:12 -
    2014-06-23 10:13:12 - from the following registry location...
    2014-06-23 10:13:12 - SOFTWARE\Microsoft\Microsoft Identity Extensions\Setup\1.0
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    2014-06-23 10:13:12 - 2.0.1230.0
    2014-06-23 10:13:12 - The prerequisite above is already installed
    2014-06-23 10:13:12 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:12 - Microsoft Information Protection and Control Client
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    2014-06-23 10:13:12 -
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    2014-06-23 10:13:12 - A higher version of the prerequisite above is already installed
    2014-06-23 10:13:12 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:12 - Microsoft WCF Data Services 5.0
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    2014-06-23 10:13:12 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:12 - Cumulative Update Package 1 for Microsoft AppFabric 1.1 for Windows Server (KB2671763)
    2014-06-23 10:13:12 - Reading the following DWORD value/name...
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    2014-06-23 10:13:12 - The prerequisite above is already installed
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    2014-06-23 10:13:19 - Created thread for installer
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    2014-06-23 10:13:20 - Flags
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    2014-06-23 10:13:20 - SOFTWARE\Microsoft\Updates\UpdateExeVolatile
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    2014-06-23 10:13:20 - SYSTEM\CurrentControlSet\Control\Session Manager
    2014-06-23 10:13:20 - Reading the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired
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    2014-06-23 10:13:20 - Windows Management Framework 3.0
    2014-06-23 10:13:20 - Reading the following string value/name...
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    2014-06-23 10:13:20 - 4.0
    2014-06-23 10:13:20 - A higher version of the prerequisite above is already installed
    2014-06-23 10:13:20 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:20 - Microsoft .NET Framework 4.5
    2014-06-23 10:13:20 - Reading the following DWORD value/name...
    2014-06-23 10:13:20 - Install
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\Net Framework Setup\NDP\V4\full
    2014-06-23 10:13:20 - The value is (1)
    2014-06-23 10:13:20 - Reading the following string value/name...
    2014-06-23 10:13:20 - Version
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\Net Framework Setup\NDP\V4\full
    2014-06-23 10:13:20 - The value is...
    2014-06-23 10:13:20 - 4.5.51641
    2014-06-23 10:13:20 - A post release .NET 4.5 is installed
    2014-06-23 10:13:20 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:20 - Windows Identity Foundation (KB974405)
    2014-06-23 10:13:20 - Reading the following string value/name...
    2014-06-23 10:13:20 -
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\Windows Identity Foundation\Setup\v3.5
    2014-06-23 10:13:20 - The value is...
    2014-06-23 10:13:20 - 6.1.7600.0
    2014-06-23 10:13:20 - The prerequisite above is already installed
    2014-06-23 10:13:20 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:20 - Microsoft Sync Framework Runtime v1.0 SP1 (x64)
    2014-06-23 10:13:20 - Reading version of the following file...
    2014-06-23 10:13:20 - C:\Windows\assembly\GAC_MSIL\Microsoft.Synchronization\1.0.0.0__89845dcd8080cc91\Microsoft.Synchronization.dll
    2014-06-23 10:13:20 - The version is...
    2014-06-23 10:13:20 - 1.0.3010.0
    2014-06-23 10:13:20 - The prerequisite above is already installed
    2014-06-23 10:13:20 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:20 - Microsoft SQL Server 2008 R2 SP1 Native Client
    2014-06-23 10:13:20 - Reading the following string value/name...
    2014-06-23 10:13:20 - Version
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\Microsoft SQL Server\SQLNCLI10\CurrentVersion
    2014-06-23 10:13:20 - The value is...
    2014-06-23 10:13:20 - 10.51.2500.0
    2014-06-23 10:13:20 - A higher version of the prerequisite above is already installed
    2014-06-23 10:13:20 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:20 - Windows Server AppFabric
    2014-06-23 10:13:20 - Reading the following string value/name...
    2014-06-23 10:13:20 - ProductVersion
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\AppFabric\V1.0
    2014-06-23 10:13:20 - The value is...
    2014-06-23 10:13:20 - 1.1.2106.32
    2014-06-23 10:13:20 - Reading the following string value/name...
    2014-06-23 10:13:20 - ProductVersion
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\AppFabric\V1.0
    2014-06-23 10:13:20 - The value is...
    2014-06-23 10:13:20 - 1.1.2106.32
    2014-06-23 10:13:20 - Reading the following string value/name...
    2014-06-23 10:13:20 - ProductVersion
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\AppFabric\V1.0
    2014-06-23 10:13:20 - The value is...
    2014-06-23 10:13:20 - 1.1.2106.32
    2014-06-23 10:13:20 - Reading the following DWORD value/name...
    2014-06-23 10:13:20 - DCC
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\AppFabric\V1.0\Features
    2014-06-23 10:13:20 - The value is (1)
    2014-06-23 10:13:20 - CacheClient is Installed.
    2014-06-23 10:13:20 - Reading the following DWORD value/name...
    2014-06-23 10:13:20 - DCS
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\AppFabric\V1.0\Features
    2014-06-23 10:13:20 - The value is (1)
    2014-06-23 10:13:20 - CacheService is Installed.
    2014-06-23 10:13:20 - Reading the following DWORD value/name...
    2014-06-23 10:13:20 - DCA
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\AppFabric\V1.0\Features
    2014-06-23 10:13:20 - The value is (1)
    2014-06-23 10:13:20 - CacheAdmin is Installed.
    2014-06-23 10:13:20 - The prerequisite above is already installed
    2014-06-23 10:13:20 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:20 - Windows Identity Foundation (KB974405)
    2014-06-23 10:13:20 - Reading the following string value/name...
    2014-06-23 10:13:20 -
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\Microsoft Identity Extensions\Setup\1.0
    2014-06-23 10:13:20 - The value is...
    2014-06-23 10:13:20 - 2.0.1230.0
    2014-06-23 10:13:20 - The prerequisite above is already installed
    2014-06-23 10:13:20 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:20 - Microsoft Information Protection and Control Client
    2014-06-23 10:13:20 - Reading the following string value/name...
    2014-06-23 10:13:20 -
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Microsoft\MSIPC\CurrentVersion
    2014-06-23 10:13:20 - The value is...
    2014-06-23 10:13:20 - 1.0.959.0
    2014-06-23 10:13:20 - A higher version of the prerequisite above is already installed
    2014-06-23 10:13:20 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:20 - Microsoft WCF Data Services 5.0
    2014-06-23 10:13:20 - Reading the following string value/name...
    2014-06-23 10:13:20 - Version
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Wow6432Node\Microsoft\Microsoft WCF Data Services\5.0
    2014-06-23 10:13:20 - The value is...
    2014-06-23 10:13:20 - 5.0.51212.0
    2014-06-23 10:13:20 - A higher version of the prerequisite above is already installed
    2014-06-23 10:13:20 - Check whether the following prerequisite is installed:
    2014-06-23 10:13:20 - Cumulative Update Package 1 for Microsoft AppFabric 1.1 for Windows Server (KB2671763)
    2014-06-23 10:13:20 - Reading the following DWORD value/name...
    2014-06-23 10:13:20 - IsInstalled
    2014-06-23 10:13:20 - from the following registry location...
    2014-06-23 10:13:20 - SOFTWARE\Wow6432Node\Microsoft\Updates\AppFabric 1.1 for Windows Server\KB2671763
    2014-06-23 10:13:20 - The value is (1)
    2014-06-23 10:13:20 - The prerequisite above is already installed
    2014-06-23 10:16:23 - Opening log file
    2014-06-23 10:16:23 - Opened action for user
    2014-06-23 10:16:23 - C:\Users\ADMINI~1\AppData\Local\Temp\2\prerequisiteinstaller.2014.06.23-10.13.12.log

    It looks like you may have extracted the files to C:\sp2013. Can you try installing from a mounted ISO instead? Can you also validate that this is Server 2012 and not 2012 R2?
    Trevor Seward
    Follow or contact me at...
    &nbsp&nbsp
    This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

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