Unable to install Premiere elements on mac
I am trying to install Adobe Premiere Elements 10. I am on a Mac and start with disc 3. It gets 51% done then exits with exit code 7 and the following message
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Smartsound3: Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 10: Install failed
ERROR: DW050: - Smartsound1: Install failed
ERROR: DW050: - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Premiere Elements 10_LangPacken_US: Install failed
ERROR: DW050: - Smartsound2: Install failed
What do I do?
Thanks for all the replies. Steve has the correct answer. I just do not understand why a program bought directly from Adobe would be shipped when Adobe knows it needs a fix. Why do they not at least note it with the shipment. Not everyone know to check this forum and most people assume a company like Adobe to sell only quality products.
Thanks again to all who took the time to answer.
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I bought my student premiere element and photoshop combo pkg in October 2014. When I got home I could not install the program permanently without waiting for Adobe to accept my student ID and provide a serial number to install both. I received it but did not use my paid copy right away. Instead I used the schools. Now I am trying to install it (again, first one I deleted today) but no matter what I do it will not accept my 16 digit serial number. I have been working on this since 8 pm last night. Adobe would not answer on line. Today I went back to Best Buy they couldn't help me, but tried their best. The Geek Squad guy said I should contact Adobe. I have been waiting on hold for 30 minutes. I NEED TO GET THIS DOWNLOADED FOR A SCHOOL PROJECT. Any advice?
Marilyns6335817 I am sorry you are facing difficulty locating your serial number. If it is registered then your serial number will be available under your account at http://www.adobe.com/. For additional details please see http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
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Disc 1 Windows. For Photoshop Elements 9 and Premiere Elements 9 programs on Windows.
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But, remember...
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and
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Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 9 error(s), 9 warning(s)
WARNING: DS013: Payload {0175676F-8C92-49F2-9131-D0D6AD654B41} AdobeHelp 3.4.0.0 is already installed and the session payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0 has no upgrade/conflict relationship with it.
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----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
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We really apologize for all the inconvenience which has caused you.
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In the meanwhile if these steps doesnt resolve your issues you can contact Adobe support by following the link below:
http://helpx.adobe.com/contact/
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Mandhir -
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While Premiere Elements 12 is still the current version, I would encourage you to contact Adobe via its Adobe Chat to try to sort out the
troubleshooting details for your Premiere Elements 12 Mac installation problems. To reach the Chat Panel, please click on the following link
Contact Customer Care
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Chat Panel
If the link does not hold its set, you will need to navigate to the Chat Panel using the above titles as guides.
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The Adobe technical support group may be able to offer you the remote control of your computer for troubleshooting which we cannot as user to user.
Look into:
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2. Running from User Account with Administrative Privileges - check permissions and preferences
3. Latest version of QuickTime installed on computer with Premiere Elements
4. Computer resources
5. Video card/graphics card up to date according to web site of manufacturer of the card
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ATR -
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pastorok
Please refer to your other thread on Adobe contact information for my comments on that.
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ATR -
Anybody else having problems installing Premiere elements 9 on a MAC using disc? Was able to install Elements 9 but can't get Premiere to download. Been on hold with Adobe for 58 minutes. Help!
Have just had Elements 9 and Preiere Elements 9 delivered.
Elements 9 installed without any problem. Premiere Elements 9 threw out the disc four times in succession with message
I followed the route advised through Library/Logs/Adobe/Installers and gave up when I got the following:-
[ 0] Fri Nov 26 18:16:59 2010 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 3.5.8.0
OSX version: 10.6.5
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
::START TIMER:: [Bootstrap]
Perform Bootstrapping ...
:: END TIMER :: [Bootstrap] took 6553 miliseconds (6.553 seconds) DTR = 1.22081 KBPS (0.0011922 MBPS)
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 3363 miliseconds (3.363 seconds) DTR = 161.76 KBPS (0.157969 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content
Updating media info for: {07CE3591-3679-4058-8552-44A2F23613B8}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPacken_US/LangPacken_US.dmg
Updating media info for: {0CB26B3E-89DB-405a-BB45-181C4D686735}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPHD/LangPackja_JPHD.dmg
Updating media info for: {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/Presets/Presets.dmg
Updating media info for: {493D60D7-D8F7-470b-B947-F9B380604158}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackde_DE/LangPackde_DE.dmg
Updating media info for: {59F0B800-D041-4120-A1B0-2EEBBF3FF79D}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackHDOther/LangPackHDOther.dmg
Updating media info for: {5B8918FC-A624-4fed-9744-CA0815BCFB6F}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPCommon/LangPackja_JPCommon.dmg
Updating media info for: {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackCommonOther/LangPackCommonOther.dmg
Updating media info for: {787DB784-57FF-4983-A8A6-1F2048E9AA68}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPPresets/LangPackja_JPPresets.dmg
Updating media info for: {78C17FAA-2368-4505-BED6-C6F56F923AE0}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/SD/SD.dmg
Updating media info for: {7B4033B9-FD8F-4014-9CA4-F433E1E6242A}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JP/LangPackja_JP.dmg
Updating media info for: {81B0CE07-2DA2-4c59-BA46-BC81E0656491}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/HD_SD_Common/HD_SD_Common.dmg
Updating media info for: {848B005A-4D0D-4A60-8F82-34F55781C65A}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackPresetsOther/LangPackPresetsOther.dmg
Updating media info for: {861E2110-16F6-4E67-87F0-AF11332A4599}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackSDOther/LangPackSDOther.dmg
Updating media info for: {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/HD_STI/HD_STI.dmg
Updating media info for: {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/PreMacContentInstaller/PreMacContentInstaller.dmg
Updating media info for: {C3471B20-2622-4856-BF95-A47C45EBF54B}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPSD/LangPackja_JPSD.dmg
Updating media info for: {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackfr_FR/LangPackfr_FR.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,3.5.8.0]
----------------- CreatePayloadSession: machine is x86 ---------------
______ Verify Dependency Subscribers ______
Setting property "INSTALLDIR" to: /Library/Application Support/Adobe/Premiere Elements/9/Content
Setting property "installLanguage" to: en_US
Attempting to find the selected language in the set of available payload languages
Setting property "installSourcePath" to: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content
Overwrite property "userASUPath" to: /Users/ericdalzell/Applications/Adobe/OOBE/PDApp
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common is: false
Action string for {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common is none
Value returned on lookup of payload: {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is: false
Action string for {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is none
Payload {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is: false
Action string for {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is none
Payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets is: false
Action string for {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets is none
Value returned on lookup of payload: {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is: false
Action string for {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is none
Payload {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is: false
Action string for {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is none
Payload {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD is: false
Action string for {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD is none
Value returned on lookup of payload: {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is: false
Action string for {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is none
Payload {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is: false
Action string for {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is none
Payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD is: false
Action string for {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD is none
Value returned on lookup of payload: {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is: false
Action string for {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is none
Payload {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is: false
Action string for {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is none
Payload {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller is: false
Action string for {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller is install
Value returned on lookup of payload: {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is: false
Action string for {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is none
Payload {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is: false
Action string for {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is none
Payload {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is: false
Action string for {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is none
Payload {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is: false
Action string for {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is none
Payload {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is extension payload. Aligning its action according to parent.
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/Premiere Elements/9/Content
[ 0] Fri Nov 26 18:17:00 2010 INFO
::START TIMER:: [System check :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}]
Custom action return code: 0
:: END TIMER :: [System check :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}] took 47 miliseconds (0.047 seconds)
::START TIMER:: [System check :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}]
Custom action return code: 0
:: END TIMER :: [System check :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}] took 0 miliseconds (0 seconds)
::START TIMER:: [System check :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}]
Custom action return code: 0
:: END TIMER :: [System check :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}] took 1 miliseconds (0.001 seconds)
::START TIMER:: [System check :{78C17FAA-2368-4505-BED6-C6F56F923AE0}]
Custom action return code: 0
:: END TIMER :: [System check :{78C17FAA-2368-4505-BED6-C6F56F923AE0}] took 4 miliseconds (0.004 seconds)
::START TIMER:: [System check :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
Custom action return code: 0
:: END TIMER :: [System check :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 1 miliseconds (0.001 seconds)
Payloads passed preflight validation.
[ 0] Fri Nov 26 18:17:01 2010 INFO
Call PreSession Custom Hook
::START TIMER:: [Pre session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
In InstallSessionOpenProc
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [Pre session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 9 miliseconds (0.009 seconds)
Calling the custom action code for pre-install for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491}
::START TIMER:: [Pre payload :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}] took 4 miliseconds (0.004 seconds)
[ 0] Fri Nov 26 18:17:01 2010 ERROR
Custom Action for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common returned error. Failing this payload.
[ 0] Fri Nov 26 18:17:01 2010 INFO
Payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} can not be installed due to dependent operation failure.
[ 0] Fri Nov 26 18:17:01 2010 WARN
Payload cannot be installed due to dependent operation failure
[ 0] Fri Nov 26 18:17:01 2010 INFO
Skipping payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther as payload is not cached
Calling the custom action code for pre-install for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}
::START TIMER:: [Pre payload :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}] took 11 miliseconds (0.011 seconds)
[ 0] Fri Nov 26 18:17:01 2010 ERROR
Custom Action for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets returned error. Failing this payload.
[ 0] Fri Nov 26 18:17:01 2010 INFO
Payload {848B005A-4D0D-4A60-8F82-34F55781C65A} can not be installed due to dependent operation failure.
[ 0] Fri Nov 26 18:17:01 2010 WARN
Payload cannot be installed due to dependent operation failure
[ 0] Fri Nov 26 18:17:01 2010 INFO
Skipping payload {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther as payload is not cached
Calling the custom action code for pre-install for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}
::START TIMER:: [Pre payload :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}] took 4 miliseconds (0.004 seconds)
[ 0] Fri Nov 26 18:17:01 2010 ERROR
Custom Action for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD returned error. Failing this payload.
[ 0] Fri Nov 26 18:17:01 2010 INFO
Payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} can not be installed due to dependent operation failure.
[ 0] Fri Nov 26 18:17:01 2010 WARN
Payload cannot be installed due to dependent operation failure
[ 0] Fri Nov 26 18:17:01 2010 INFO
Skipping payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther as payload is not cached
Calling the custom action code for pre-install for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0}
::START TIMER:: [Pre payload :{78C17FAA-2368-4505-BED6-C6F56F923AE0}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{78C17FAA-2368-4505-BED6-C6F56F923AE0}] took 10 miliseconds (0.01 seconds)
[ 0] Fri Nov 26 18:17:01 2010 ERROR
Custom Action for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD returned error. Failing this payload.
[ 0] Fri Nov 26 18:17:01 2010 INFO
Payload {861E2110-16F6-4E67-87F0-AF11332A4599} can not be installed due to dependent operation failure.
[ 0] Fri Nov 26 18:17:01 2010 WARN
Payload cannot be installed due to dependent operation failure
[ 0] Fri Nov 26 18:17:01 2010 INFO
Skipping payload {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther as payload is not cached
Calling the custom action code for pre-install for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}
::START TIMER:: [Pre payload :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 3 miliseconds (0.003 seconds) DTR = 1333.33 KBPS (1.30208 MBPS)
[ 0] Fri Nov 26 18:17:01 2010 ERROR
Custom Action for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller returned error. Failing this payload.
[ 0] Fri Nov 26 18:17:01 2010 INFO
Payload {07CE3591-3679-4058-8552-44A2F23613B8} can not be installed due to dependent operation failure.
[ 0] Fri Nov 26 18:17:01 2010 WARN
Payload cannot be installed due to dependent operation failure
[ 0] Fri Nov 26 18:17:01 2010 INFO
Skipping payload {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US as payload is not cached
[ 0] Fri Nov 26 18:17:07 2010 INFO
No operation. We're done:
Updating driver data - Action: Remove driver entry
Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
[ 0] Fri Nov 26 18:17:09 2010 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Fri Nov 26 18:17:09 2010 ERROR
The following payload errors were found during install:
- PreMacContentInstaller_LangPacken_US: Install failed
- Presets: Failed due to Language Pack installation failure
- HD_LangPackHDOther: Install failed
- Common_LangPackCommonOther: Install failed
- SD: Failed due to Language Pack installation failure
- Common: Failed due to Language Pack installation failure
- Presets_LangPackPresetsOther: Install failed
- SD_LangPackSDOther: Install failed
- HD: Failed due to Language Pack installation failure
- PreMacContentInstaller: Failed due to Language Pack installation failure
[ 0] Fri Nov 26 18:17:09 2010 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 0 miliseconds (0 seconds)
:: END TIMER :: [Total Timer] took 22938 miliseconds (22.938 seconds) DTR = 75.6823 KBPS (0.0739085 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 16 error(s), 5 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: Custom Action for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common returned error. Failing this payload.
ERROR: Custom Action for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets returned error. Failing this payload.
ERROR: Custom Action for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD returned error. Failing this payload.
ERROR: Custom Action for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD returned error. Failing this payload.
ERROR: Custom Action for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller returned error. Failing this payload.
ERROR: The following payload errors were found during install:
ERROR: - PreMacContentInstaller_LangPacken_US: Install failed
ERROR: - Presets: Failed due to Language Pack installation failure
ERROR: - HD_LangPackHDOther: Install failed
ERROR: - Common_LangPackCommonOther: Install failed
ERROR: - SD: Failed due to Language Pack installation failure
ERROR: - Common: Failed due to Language Pack installation failure
ERROR: - Presets_LangPackPresetsOther: Install failed
ERROR: - SD_LangPackSDOther: Install failed
ERROR: - HD: Failed due to Language Pack installation failure
ERROR: - PreMacContentInstaller: Failed due to Language Pack installation failure
Search the same string above to find when the error occured.
Exit Code: 7 - Unable to complete Silent workflow
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
[ 0] Fri Nov 26 18:21:03 2010 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 3.5.8.0
OSX version: 10.6.5
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
::START TIMER:: [Bootstrap]
Perform Bootstrapping ...
:: END TIMER :: [Bootstrap] took 4495 miliseconds (4.495 seconds) DTR = 8.89878 KBPS (0.00869021 MBPS)
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 676 miliseconds (0.676 seconds) DTR = 5.91716 KBPS (0.00577848 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content
Updating media info for: {07CE3591-3679-4058-8552-44A2F23613B8}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPacken_US/LangPacken_US.dmg
Updating media info for: {0CB26B3E-89DB-405a-BB45-181C4D686735}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPHD/LangPackja_JPHD.dmg
Updating media info for: {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/Presets/Presets.dmg
Updating media info for: {493D60D7-D8F7-470b-B947-F9B380604158}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackde_DE/LangPackde_DE.dmg
Updating media info for: {59F0B800-D041-4120-A1B0-2EEBBF3FF79D}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackHDOther/LangPackHDOther.dmg
Updating media info for: {5B8918FC-A624-4fed-9744-CA0815BCFB6F}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPCommon/LangPackja_JPCommon.dmg
Updating media info for: {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackCommonOther/LangPackCommonOther.dmg
Updating media info for: {787DB784-57FF-4983-A8A6-1F2048E9AA68}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPPresets/LangPackja_JPPresets.dmg
Updating media info for: {78C17FAA-2368-4505-BED6-C6F56F923AE0}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/SD/SD.dmg
Updating media info for: {7B4033B9-FD8F-4014-9CA4-F433E1E6242A}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JP/LangPackja_JP.dmg
Updating media info for: {81B0CE07-2DA2-4c59-BA46-BC81E0656491}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/HD_SD_Common/HD_SD_Common.dmg
Updating media info for: {848B005A-4D0D-4A60-8F82-34F55781C65A}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackPresetsOther/LangPackPresetsOther.dmg
Updating media info for: {861E2110-16F6-4E67-87F0-AF11332A4599}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackSDOther/LangPackSDOther.dmg
Updating media info for: {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/HD_STI/HD_STI.dmg
Updating media info for: {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/PreMacContentInstaller/PreMacContentInstaller.dmg
Updating media info for: {C3471B20-2622-4856-BF95-A47C45EBF54B}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPSD/LangPackja_JPSD.dmg
Updating media info for: {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackfr_FR/LangPackfr_FR.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,3.5.8.0]
----------------- CreatePayloadSession: machine is x86 ---------------
______ Verify Dependency Subscribers ______
Setting property "INSTALLDIR" to: /Library/Application Support/Adobe/Premiere Elements/9/Content
Setting property "installLanguage" to: en_US
Attempting to find the selected language in the set of available payload languages
Setting property "installSourcePath" to: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content
Overwrite property "userASUPath" to: /Users/ericdalzell/Applications/Adobe/OOBE/PDApp
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common is: false
Action string for {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common is none
Value returned on lookup of payload: {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is: false
Action string for {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is none
Payload {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is: false
Action string for {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is none
Payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets is: false
Action string for {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets is none
Value returned on lookup of payload: {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is: false
Action string for {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is none
Payload {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is: false
Action string for {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is none
Payload {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD is: false
Action string for {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD is none
Value returned on lookup of payload: {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is: false
Action string for {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is none
Payload {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is: false
Action string for {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is none
Payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD is: false
Action string for {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD is none
Value returned on lookup of payload: {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is: false
Action string for {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is none
Payload {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is: false
Action string for {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is none
Payload {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller is: false
Action string for {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller is install
Value returned on lookup of payload: {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is: false
Action string for {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is none
Payload {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is: false
Action string for {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is none
Payload {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is: false
Action string for {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is none
Payload {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is: false
Action string for {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is none
Payload {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is extension payload. Aligning its action according to parent.
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/Premiere Elements/9/Content
::START TIMER:: [System check :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}]
Custom action return code: 0
:: END TIMER :: [System check :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}] took 53 miliseconds (0.053 seconds)
::START TIMER:: [System check :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}]
Custom action return code: 0
:: END TIMER :: [System check :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}] took 1 miliseconds (0.001 seconds)
::START TIMER:: [System check :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}]
Custom action return code: 0
:: END TIMER :: [System check :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}] took 1 miliseconds (0.001 seconds)
[ 0] Fri Nov 26 18:21:04 2010 INFO
::START TIMER:: [System check :{78C17FAA-2368-4505-BED6-C6F56F923AE0}]
Custom action return code: 0
:: END TIMER :: [System check :{78C17FAA-2368-4505-BED6-C6F56F923AE0}] took 9 miliseconds (0.009 seconds)
::START TIMER:: [System check :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
Custom action return code: 0
:: END TIMER :: [System check :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 0 miliseconds (0 seconds) DTR = inf KBPS (inf MBPS)
Payloads passed preflight validation.
Call PreSession Custom Hook
::START TIMER:: [Pre session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
In InstallSessionOpenProc
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [Pre session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 13 miliseconds (0.013 seconds)
Calling the custom action code for pre-install for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491}
::START TIMER:: [Pre payload :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}] took 4 miliseconds (0.004 seconds)
[ 0] Fri Nov 26 18:21:04 2010 ERROR
Custom Action for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common returned error. Failing this payload.
[ 0] Fri Nov 26 18:21:04 2010 INFO
Payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} can not be installed due to dependent operation failure.
[ 0] Fri Nov 26 18:21:04 2010 WARN
Payload cannot be installed due to dependent operation failure
[ 0] Fri Nov 26 18:21:04 2010 INFO
Skipping payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther as payload is not cached
Calling the custom action code for pre-install for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}
::START TIMER:: [Pre payload :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}] took 4 miliseconds (0.004 seconds)
[ 0] Fri Nov 26 18:21:04 2010 ERROR
Custom Action for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets returned error. Failing this payload.
[ 0] Fri Nov 26 18:21:04 2010 INFO
Payload {848B005A-4D0D-4A60-8F82-34F55781C65A} can not be installed due to dependent operation failure.
[ 0] Fri Nov 26 18:21:04 2010 WARN
Payload cannot be installed due to dependent operation failure
[ 0] Fri Nov 26 18:21:04 2010 INFO
Skipping payload {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther as payload is not cached
Calling the custom action code for pre-install for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}
::START TIMER:: [Pre payload :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}] took 3 miliseconds (0.003 seconds)
[ 0] Fri Nov 26 18:21:04 2010 ERROR
Custom Action for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD returned error. Failing this payload.
[ 0] Fri Nov 26 18:21:04 2010 INFO
Payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} can not be installed due to dependent operation failure.
[ 0] Fri Nov 26 18:21:04 2010 WARN
Payload cannot be installed due to dependent operation failure
[ 0] Fri Nov 26 18:21:04 2010 INFO
Skipping payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther as payload is not cached
Calling the custom action code for pre-install for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0}
::START TIMER:: [Pre payload :{78C17FAA-2368-4505-BED6-C6F56F923AE0}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{78C17FAA-2368-4505-BED6-C6F56F923AE0}] took 3 miliseconds (0.003 seconds)
[ 0] Fri Nov 26 18:21:04 2010 ERROR
Custom Action for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD returned error. Failing this payload.
[ 0] Fri Nov 26 18:21:04 2010 INFO
Payload {861E2110-16F6-4E67-87F0-AF11332A4599} can not be installed due to dependent operation failure.
[ 0] Fri Nov 26 18:21:04 2010 WARN
Payload cannot be installed due to dependent operation failure
[ 0] Fri Nov 26 18:21:04 2010 INFO
Skipping payload {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther as payload is not cached
Calling the custom action code for pre-install for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}
::START TIMER:: [Pre payload :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 3 miliseconds (0.003 seconds) DTR = 1333.33 KBPS (1.30208 MBPS)
[ 0] Fri Nov 26 18:21:04 2010 ERROR
Custom Action for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller returned error. Failing this payload.
[ 0] Fri Nov 26 18:21:04 2010 INFO
Payload {07CE3591-3679-4058-8552-44A2F23613B8} can not be installed due to dependent operation failure.
[ 0] Fri Nov 26 18:21:04 2010 WARN
Payload cannot be installed due to dependent operation failure
[ 0] Fri Nov 26 18:21:04 2010 INFO
Skipping payload {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US as payload is not cached
[ 0] Fri Nov 26 18:21:09 2010 INFO
No operation. We're done:
Updating driver data - Action: Remove driver entry
Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
[ 0] Fri Nov 26 18:21:11 2010 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Fri Nov 26 18:21:11 2010 ERROR
The following payload errors were found during install:
- PreMacContentInstaller_LangPacken_US: Install failed
- Presets: Failed due to Language Pack installation failure
- HD_LangPackHDOther: Install failed
- Common_LangPackCommonOther: Install failed
- SD: Failed due to Language Pack installation failure
- Common: Failed due to Language Pack installation failure
- Presets_LangPackPresetsOther: Install failed
- SD_LangPackSDOther: Install failed
- HD: Failed due to Language Pack installation failure
- PreMacContentInstaller: Failed due to Language Pack installation failure
[ 0] Fri Nov 26 18:21:11 2010 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 2 miliseconds (0.002 seconds)
:: END TIMER :: [Total Timer] took 14661 miliseconds (14.661 seconds) DTR = 5.18382 KBPS (0.00506233 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 16 error(s), 5 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: Custom Action for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common returned error. Failing this payload.
ERROR: Custom Action for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets returned error. Failing this payload.
ERROR: Custom Action for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD returned error. Failing this payload.
ERROR: Custom Action for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD returned error. Failing this payload.
ERROR: Custom Action for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller returned error. Failing this payload.
ERROR: The following payload errors were found during install:
ERROR: - PreMacContentInstaller_LangPacken_US: Install failed
ERROR: - Presets: Failed due to Language Pack installation failure
ERROR: - HD_LangPackHDOther: Install failed
ERROR: - Common_LangPackCommonOther: Install failed
ERROR: - SD: Failed due to Language Pack installation failure
ERROR: - Common: Failed due to Language Pack installation failure
ERROR: - Presets_LangPackPresetsOther: Install failed
ERROR: - SD_LangPackSDOther: Install failed
ERROR: - HD: Failed due to Language Pack installation failure
ERROR: - PreMacContentInstaller: Failed due to Language Pack installation failure
Search the same string above to find when the error occured.
Exit Code: 7 - Unable to complete Silent workflow
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 3.5.8.0
OSX version: 10.6.5
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
::START TIMER:: [Bootstrap]
Perform Bootstrapping ...
:: END TIMER :: [Bootstrap] took 4144 miliseconds (4.144 seconds) DTR = 3.861 KBPS (0.00377051 MBPS)
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 338 miliseconds (0.338 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content
Updating media info for: {07CE3591-3679-4058-8552-44A2F23613B8}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPacken_US/LangPacken_US.dmg
Updating media info for: {0CB26B3E-89DB-405a-BB45-181C4D686735}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPHD/LangPackja_JPHD.dmg
Updating media info for: {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/Presets/Presets.dmg
Updating media info for: {493D60D7-D8F7-470b-B947-F9B380604158}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackde_DE/LangPackde_DE.dmg
Updating media info for: {59F0B800-D041-4120-A1B0-2EEBBF3FF79D}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackHDOther/LangPackHDOther.dmg
Updating media info for: {5B8918FC-A624-4fed-9744-CA0815BCFB6F}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPCommon/LangPackja_JPCommon.dmg
Updating media info for: {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackCommonOther/LangPackCommonOther.dmg
Updating media info for: {787DB784-57FF-4983-A8A6-1F2048E9AA68}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPPresets/LangPackja_JPPresets.dmg
Updating media info for: {78C17FAA-2368-4505-BED6-C6F56F923AE0}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/SD/SD.dmg
Updating media info for: {7B4033B9-FD8F-4014-9CA4-F433E1E6242A}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JP/LangPackja_JP.dmg
Updating media info for: {81B0CE07-2DA2-4c59-BA46-BC81E0656491}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/HD_SD_Common/HD_SD_Common.dmg
Updating media info for: {848B005A-4D0D-4A60-8F82-34F55781C65A}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackPresetsOther/LangPackPresetsOther.dmg
Updating media info for: {861E2110-16F6-4E67-87F0-AF11332A4599}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackSDOther/LangPackSDOther.dmg
Updating media info for: {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/HD_STI/HD_STI.dmg
Updating media info for: {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/PreMacContentInstaller/PreMacContentInstaller.dmg
Updating media info for: {C3471B20-2622-4856-BF95-A47C45EBF54B}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackja_JPSD/LangPackja_JPSD.dmg
Updating media info for: {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29}
Type: 1, Volume Order: 1, Media Name: PRE 9 Content
Path: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content/payloads/LangPackfr_FR/LangPackfr_FR.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,3.5.8.0]
----------------- CreatePayloadSession: machine is x86 ---------------
______ Verify Dependency Subscribers ______
Setting property "INSTALLDIR" to: /Library/Application Support/Adobe/Premiere Elements/9/Content
Setting property "installLanguage" to: en_US
Attempting to find the selected language in the set of available payload languages
Setting property "installSourcePath" to: /Volumes/PRE 9 Content/Adobe Premiere Elements 9 Content
Overwrite property "userASUPath" to: /Users/ericdalzell/Applications/Adobe/OOBE/PDApp
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common is: false
Action string for {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common is none
Value returned on lookup of payload: {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is: false
Action string for {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is none
Payload {5B8918FC-A624-4fed-9744-CA0815BCFB6F} Common_LangPackja_JPCommon is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is: false
Action string for {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is none
Payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets is: false
Action string for {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets is none
Value returned on lookup of payload: {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is: false
Action string for {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is none
Payload {787DB784-57FF-4983-A8A6-1F2048E9AA68} Presets_LangPackja_JPPresets is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is: false
Action string for {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is none
Payload {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD is: false
Action string for {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD is none
Value returned on lookup of payload: {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is: false
Action string for {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is none
Payload {0CB26B3E-89DB-405a-BB45-181C4D686735} HD_LangPackja_JPHD is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is: false
Action string for {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is none
Payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD is: false
Action string for {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD is none
Value returned on lookup of payload: {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is: false
Action string for {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is none
Payload {C3471B20-2622-4856-BF95-A47C45EBF54B} SD_LangPackja_JPSD is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is: false
Action string for {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is none
Payload {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller is: false
Action string for {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller is install
Value returned on lookup of payload: {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is: false
Action string for {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is none
Payload {DAEF6A42-EE5A-47c1-B3D5-A0488F06BB29} PreMacContentInstaller_LangPackfr_FR is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is: false
Action string for {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is none
Payload {7B4033B9-FD8F-4014-9CA4-F433E1E6242A} PreMacContentInstaller_LangPackja_JP is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is: false
Action string for {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is none
Payload {493D60D7-D8F7-470b-B947-F9B380604158} PreMacContentInstaller_LangPackde_DE is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is: false
Action string for {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is none
Payload {07CE3591-3679-4058-8552-44A2F23613B8} PreMacContentInstaller_LangPacken_US is extension payload. Aligning its action according to parent.
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/Premiere Elements/9/Content
::START TIMER:: [System check :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}]
Custom action return code: 0
:: END TIMER :: [System check :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}] took 12 miliseconds (0.012 seconds)
[ 0] Fri Nov 26 18:30:44 2010 INFO
::START TIMER:: [System check :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}]
Custom action return code: 0
:: END TIMER :: [System check :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}] took 1 miliseconds (0.001 seconds)
::START TIMER:: [System check :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}]
Custom action return code: 0
:: END TIMER :: [System check :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}] took 1 miliseconds (0.001 seconds)
::START TIMER:: [System check :{78C17FAA-2368-4505-BED6-C6F56F923AE0}]
Custom action return code: 0
:: END TIMER :: [System check :{78C17FAA-2368-4505-BED6-C6F56F923AE0}] took 0 miliseconds (0 seconds)
[ 0] Fri Nov 26 18:30:45 2010 INFO
::START TIMER:: [System check :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
Custom action return code: 0
:: END TIMER :: [System check :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 4 miliseconds (0.004 seconds)
Payloads passed preflight validation.
Call PreSession Custom Hook
::START TIMER:: [Pre session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
In InstallSessionOpenProc
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [Pre session :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 0 miliseconds (0 seconds)
Calling the custom action code for pre-install for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491}
::START TIMER:: [Pre payload :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{81B0CE07-2DA2-4c59-BA46-BC81E0656491}] took 3 miliseconds (0.003 seconds)
[ 0] Fri Nov 26 18:30:45 2010 ERROR
Custom Action for payload {81B0CE07-2DA2-4c59-BA46-BC81E0656491} Common returned error. Failing this payload.
[ 0] Fri Nov 26 18:30:45 2010 INFO
Payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} can not be installed due to dependent operation failure.
[ 0] Fri Nov 26 18:30:45 2010 WARN
Payload cannot be installed due to dependent operation failure
[ 0] Fri Nov 26 18:30:45 2010 INFO
Skipping payload {651B14E1-BDA4-4AD2-B1D3-094FFE9AEA2D} Common_LangPackCommonOther as payload is not cached
Calling the custom action code for pre-install for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}
::START TIMER:: [Pre payload :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7}] took 4 miliseconds (0.004 seconds)
[ 0] Fri Nov 26 18:30:45 2010 ERROR
Custom Action for payload {2B3B0E84-7724-48ed-BEA4-15F5ED8FBAD7} Presets returned error. Failing this payload.
[ 0] Fri Nov 26 18:30:45 2010 INFO
Payload {848B005A-4D0D-4A60-8F82-34F55781C65A} can not be installed due to dependent operation failure.
[ 0] Fri Nov 26 18:30:45 2010 WARN
Payload cannot be installed due to dependent operation failure
[ 0] Fri Nov 26 18:30:45 2010 INFO
Skipping payload {848B005A-4D0D-4A60-8F82-34F55781C65A} Presets_LangPackPresetsOther as payload is not cached
Calling the custom action code for pre-install for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}
::START TIMER:: [Pre payload :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0}] took 3 miliseconds (0.003 seconds)
[ 0] Fri Nov 26 18:30:45 2010 ERROR
Custom Action for payload {A29C9F23-87F1-4651-ADF7-2CB7CC7F79B0} HD returned error. Failing this payload.
[ 0] Fri Nov 26 18:30:45 2010 INFO
Payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} can not be installed due to dependent operation failure.
[ 0] Fri Nov 26 18:30:45 2010 WARN
Payload cannot be installed due to dependent operation failure
[ 0] Fri Nov 26 18:30:45 2010 INFO
Skipping payload {59F0B800-D041-4120-A1B0-2EEBBF3FF79D} HD_LangPackHDOther as payload is not cached
Calling the custom action code for pre-install for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0}
::START TIMER:: [Pre payload :{78C17FAA-2368-4505-BED6-C6F56F923AE0}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{78C17FAA-2368-4505-BED6-C6F56F923AE0}] took 4 miliseconds (0.004 seconds)
[ 0] Fri Nov 26 18:30:45 2010 ERROR
Custom Action for payload {78C17FAA-2368-4505-BED6-C6F56F923AE0} SD returned error. Failing this payload.
[ 0] Fri Nov 26 18:30:45 2010 INFO
Payload {861E2110-16F6-4E67-87F0-AF11332A4599} can not be installed due to dependent operation failure.
[ 0] Fri Nov 26 18:30:45 2010 WARN
Payload cannot be installed due to dependent operation failure
[ 0] Fri Nov 26 18:30:45 2010 INFO
Skipping payload {861E2110-16F6-4E67-87F0-AF11332A4599} SD_LangPackSDOther as payload is not cached
Calling the custom action code for pre-install for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}
::START TIMER:: [Pre payload :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}]
In PrePayloadInstallProc
Custom action return code: 1
:: END TIMER :: [Pre payload :{A85C9905-3D8E-41FF-A031-15DB7EFFA6E5}] took 4 miliseconds (0.004 seconds) DTR = 1000 KBPS (0.976562 MBPS)
[ 0] Fri Nov 26 18:30:45 2010 ERROR
Custom Action for payload {A85C9905-3D8E-41FF-A031-15DB7EFFA6E5} PreMacContentInstaller returned error. Failing this payload.
[ -
On how many computer can I install Premiere Elements (one licens)
On how many computer can I install Premiere Elements (one licens)
number
What are the computer operating systems involved? Are you installing from installation files (from online download purchase) or from installation disc
(from purchase in boxed packaging)? Answers to those questions would probably get you the best possible answer to your question.
If installation files.....
You are not going to be able to install a Premiere Elements Windows purchased serial number on a Mac computer or a Premiere Elements Mac
purchased serial number on a Windows computer.
If installation discs...
Box packaging typically comes with two installation discs....one for Windows and one for Mac. In this type of situation, typically you use one
serial number for them both. If that is the case, then the following applies...
Adobe allows you to use the same purchased activated serial number on no more than 2 of your computers. And, you do not use them at the same time.
If you are dealing with two computers with the same operating system, then you should be able to use that same purchased serial number for that operating system on no more than 2 of your computers. Again, you do not use them at the same time.
Please let us know if any questions or need clarification.
Thanks.
ATR -
Text Save Style in Premiere Elements 13 Mac
I can't save styles for text in Premiere Elements 13 on my Mac. I can make one, only one, but it won't save the name and lately it hasn't even saved the style. What should I do to fix that?
TheWhimsicalSort
Premiere Elements 13 Mac
Are you working in the Expert workspace or the Quick workspace of the program?
Adobe has just released the 13.1 Update for version 13. Have you downloaded and installed it? If not, don't right now.
Please do this mini test first in a new project...
1. Open the Titler with Text Menu/New/Default Text
2. In the Text Section of the Titler create your text, apply a style to it from the Styles Section of the Titler, and save
the text style in the Style Section of the Titler.
If that is what you have been doing, then update from 13 to 13.1 And, repeat the mini test run. Do you have the same problem
in 13.1 as you did in 13?
If so, go to the Quick workspace, and repeat the mini test run there. Do you have the same problems in the Quick workspace as
you did in the Expert workspace?
If that does not help the situation, then please delete the Premiere Elements 13/13.1 setting file which should be found
Users
Owner
Libraries
Application Support
Adobe
Premiere Elements
13.0
Please let us know the outcome.
Thank you.
ATR
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