Unable to install printer Deskjet 6122 on windows 7 (64bit)

I bought a new HP Pavilion Model HPE h8-1237c running Windows 7 Professional (64bit). I’m not having any luck at trying to install my old HP Deskjet 6122 printer. Drivers on disk and newer downloaded ones are not compatible with the 64 bit OS. HP suggests installing drivers for Deskjet 990c as alternative. That didn't work either. This new computer only has USB ports and not the old parallel one like my old Pentium 4 Windows XP computer. The printer does have a USB hookup, but windows doesn't install the printer as plug and play since there are no drivers available. I've tried installing it running Windows Virtual PC in XP Mode. The printer install software runs fine in the virtual mode until it gets to the "print test page." At that point the install fails to find any printer at which time it completely reverses the install.  Pffft ! !
Help please!      I've been going crazy for two days to solve this problem. I haven't even begun to attempt installing my trusty old HP Scanjet 5530 flatbed scanner. I suspect it will be a similar nightmare as is this current printer dilemma.
Am I destine to have to buy new hardware that’s compatible with windows 7 (64bit)?
This question was solved.
View Solution.

The Deskjet 6122 driver should work fine on Windows 7 using the DEskjet 990c driver, but many folks (myself included) have been having problems getting the Deskjet 990 driver to download from Windows Update.
You have probably already done the steps here, but if not start with that. If the HP Deskjet 990 does not show up after clicking on Windows Update as shown in step 8 and you get a message that "Windows Update was unable to find a list of devices, try again later" then see the solution here.  If the problem still exists then you can download the driver from the Microsoft Update Catalog site, but this is not very easy to use.  If you need to use the catalog site post back here and I will write up some directions.
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Similar Messages

  • I am unable to install print software on my windows 8 computer

    I had my hp m1212 nf installed on my laptop (lenova e531).  Over the weekend, i had to restore my Windows 8 operating system.  The printer disappeared after the restore, so i need to reinstall it.  I went to hp website and downloaded software and driver (2014-09-17 , Version5.0, 212.67M).  On trying to install, my computer freezes up, goes into continuous installing files loop, etc... and the printer never shows up.  I also tried using the tool to diagnose and fix problems (file is hppiw i think) and that tells me that my printer is not supported.  
    Any suggestions before i throw the printer out the window?
    Thanks,
    Mark

    Good day!
    Personally, I have one experience from my colleague notebook.
    We are resolving this issue by removing all temp files. 
    Try this steps: Clean up your disk with Disk Clean up, http://www8.hp.com/h20621/video-gallery/us/en/customer-care/1878273257001/running-the-disk-cleanup-u...
    Not sure if this helps...
    Good luck! 
    Although I am an HP employee, I am speaking for myself and not for HP.
    Say "Thanks" by clicking the thumbs up in the post that helped you.

  • 0x0000007a, Unable to install Printer

    We have an HP DesignJet 500 on our network that is shared via a Windows 2003 Server for our CAD users. When the users connect via our VPN to our RDP server (Windows 2008 Standard R2), the users do not see the printer on our network and cannot map the printer.  I
    have made multiple attempts to first map the HP DesignJet on the RDP server ( I have local admin rights), each time resulting in the error message "Windows cannot connect to the printer."  There is nothing in the windows logs with further information. 
    I installed the DesignJet on another Windows 2008 Standard R2 server successfully and tried to map to it from the RDP server and I get the same error.  I have downloaded the newest drivers from HP for Server 2008.
    I have also attempted to install the HP DesignJet on the RDP server, first using the IP address of the printer, then using slash slash ServerName slash PrinterName, slash slash serverIP slash PrinterName,.  (links were not permitted in this box)
    All have ended with the same error:  "Unable to install printer.  Operation could not be completed (error 0x0000007a)."  How can I get this printer installed so it can be used via the RDP server?
    Thank you for your assistance.

    This is the error
    C:\>winerror 0x0000007a
       122 ERROR_INSUFFICIENT_BUFFER
       122 ERROR_INSUFFICIENT_BUFFER
    Not a clue what's happening on the RDP server.  Failure adding as a local printer as you did on the other 2008R2 machine seems extremely odd.
    Since locally and connection fails, I suggest taking a look at the spooler file structure for recursive directories
    C:\windows\system32\spool\drivers\x64\3
    C:\windows\system32\spool\prtprocs\x64 
    Here are some similar posts.  The first post actually addresses RDP server although with different error.
    http://www.eversity.nl/blog/2012/09/windows-cannot-connect-to-the-printer-operation-failed-with-error-0x00000002/
    http://social.technet.microsoft.com/Forums/windowsserver/en-US/0db95dda-1820-48c8-9536-501103e53f15/client-cant-connect-to-the-printer-print-server?forum=winserverprint
    Alan Morris Windows Printing Team

  • "unable to install printer, the RCP failed" installing Canon D1180 printers on Server 2012

    Hello,
      We are getting error "unable to install printer, the remote procedure call failed" attempting to install 2 Canon D1180 multi-function printers on a MS Server 2012.  We have 2 print servers.  Attempting to install the printer generates the same error on both servers and kills the spool service on one of them.
    Any suggestions?
    Thanks

    Hi Patrice,
      I appreciate your relpy.  The error is happening on our print server (not client side) while creating the printer object.  It's a Windows Server 2012 64bit Standard installation.
      RPC is running and is set to automatic.   We have 2 Canon D1180s accounted for thus far and the error appears to be isolated to this particular printer driver.  
      We currently have 160 total printers on the server and aren't experiencing that error with any of the others.  Checking logs at the time of the error doesn't provide any additional insite.
      I am able to install the same network printer from a client workstation (Windows 7 64bit) using the same driver without having to the do the workaround mentioned above.
    Thank You!

  • Unable to install Sharepoint Foundation 2013 in Windows Server 2012 for FIM 2010 R2

    HI,
    I am Unable to install Sharepoint Foundation 2013 in Windows Server 2012 for FIM 2010 R2,
    Before SharePoint Foundation 2013 installation I installed all prerequisite software that is required for SharePoint Foundation 2013 but when we run SharePoint Foundation 2013 setup that gives below error so I am requesting you please help on this.
    Setup is unable to proceed due to the following error(s):
    Windows Server Appfabric is not correctly configured.You should unistall Windows Server Appfabric and reinstall it using the SharePoint Products Preparation Tool.
    Regards
    Anil Kumar

    You really need to do what error is suggesting.
    Windows Server Appfabric is not correctly configured.You should unistall Windows Server Appfabric and reinstall it using the SharePoint Products Preparation Tool.
    Nosh Mernacaj, Identity Management Specialist

  • Unable to install iTunes after converting from Windows Vista to Windows 7.  Am told installation was successful, then "iTunes was not installed correctly", followed by "Error 7 (Windows error 193).

    Unable to install iTunes after converting from Windows Vista to Windows 7.  Am told installation was successful, then "iTunes was not installed correctly", followed by "Error 7 (Windows error 193).  I have my iPod plugged into my computer via USB port.  What am I doing wrong?

    i have the only account on my laptop so have checked and am the account administrator
    i run windows 7 home premium
    I have the same problem and
    have followed the link uninstalling in the correct order,
    then restarted as per instructions,
    went to Apple to download itunes,
    hit download now,
    Visit the iTunes download page. Click Download Now to download the iTunes installer. When prompted, click Save (instead of Run).
    did not get a save instead of run prompt
    Right click on iTunesSetup or iTunes64Setup (the installer you downloaded in step 3).
    If you have Windows Vista, Windows 7, and Windows 8: Choose "Run as administrator."
    i can only click run as administrator from right clicking the shortcut on my desktop screen
    If iTunes fails to install or repair, it might be necessary to remove components left from a previous installation of iTunes and then reinstall.
    sick of doing this
    at least 7 or 8 times i have re installed itunes to no avail
    troubleshooting no better
    please help. pulling my hair out at this stage
    it was working fine until 2 days ago when i opened itunes it offered to update to 12.1
    not working since i clicked yes
    also i have gone to restore previous point and ffs there are no restore points before my multiple reinstalls
    really dont want to have to restore factory settings

  • Unable to Install Crystal Reports 2008 on Windows 7 64 bit

    Hi,
       I am unable to install Crystal Reports 2008 on Windows 7 64 bit laptop. Is this not supported?
    BR, Nanda Kishore

    i INSTALLED NOW

  • Unable to install Adobe CS2 Premium on Windows OS 7. How do I fix this ?

    I am unable to install Adobe CS2 Premium on Windows OS 7. My discs require activation but do install to the OS. The non-activation version recommended gives the error message that" this version is not compatible wih OS" and will not install.
    Thanks, Liz

    Hi Issieoo,
    Though you may install Cs2 on Windows but you may face performace issue. Please find the System Requirement for installing for one of the CS2 product: http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-photoshop.html . However I would recommend you to purchase the new CC realease with more enhanced functionalities and features.
    Regards,
    Romit Sinha

  • How to install hp deskjet 3900 in windows 8

    Please let me know how to install hp deskjet 3900 in windows 8

    Hi, take a look at this HP link.
    Please mark the post that solves your issue as "Accept as Solution".
    If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
    I am not a HP employee.

  • Hi, I am unable to install new itunes version to windows 7 PC.  It requires application support and gives windows error 2.  I have tried to save on desktop and run as administrator but errors remains, what other options do I have

    Hi, I am unable to install new itunes version to windows 7 PC.  It requires application support and gives windows error 2.  I have tried to save on desktop and run as administrator but errors remains, what other options do I have?

    Hello, hanliefromzaf. 
    Thank you for visiting Apple Support Communities. 
    Here is an article that I would recommend going through when experiencing this issue. 
    iTunes for Windows: Unable to install or open
    http://support.apple.com/kb/ts5376
    Cheers,
    Jason H. 

  • Unable to install hp deskjet 3845 printer in windows 7

    i was unble to install printer on my pc. i tried on windows update it says windows cannot found a driver for your device you can try in manufacturer site. and also i tried in add printer wizard it does not shows my printer model under hp series , what should i do now need help !  see in my screenshot there is no hp deskjet 3845 driver series.. please help me to install my  printer. thank you. 

    Hi,Try following these steps to enable automatic updating and check for any difference:http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01796879&cc=us&dlc=en&lc=en&os=4063&product=372330&sw_lang=#N815 If you experience any difficulties, follow the FAQ section and check for any change. Regards,Shlomi

  • Cant print banner on Deskjet 6122 with Windows 7 64 bit (with driver HP 990c). Please help

    As a teacher, I frequently print banner with my HP Deskjet 6122.  I just got a new computer that has Windows 7 64 bit as the operating system.  THere is no Deskjet 6122 driver for Windows 7 64 bit and I therefore used the HP 990c driver (recommended on the HP site).  While the HP990c driver works fine for regular printing, I cannot print banners as 'banner paper' is no longer available in the paper option for printing.
    Is there any way I can print banners with my HP 6122 using WIndows 7? Any help would be greatly appreciated.
    THanks

    Hi @crobin678 , and welcome to the HP Forums!
    I understand you are running into compatibility issues.  I would like to assist.
    I would recommend following this document on Installing an Alternate Print Driver in Windows 7 for a USB Cable Connection.
    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • Problems with the installing HP Deskjet 3845 in Windows 7

    I couldn't fine my HP model on the list and Windows update was unable to get a list of devices from Windows Update when I tried installing manually the HP Deskjet 3845 in Windows 7.  

    Hi Everyone, The driver is already built into Win 7. Follow the instructions below to install the proper driver. 1. Plug in the USB cable from the printer to the computer.2. If you have previously ran the Windows update your printer should be installed using the driver included in Win 7. If it doesn't update with a correct driver continue with the steps below.3. Open Devices and Printers4. Click Add Printer5. Click on Windows Update6. When the update has completed scroll down to HP on the left hand pane, and then select HP Deskjet 3840 Series from the list of available printers.7. Follow the on screen instructions to complete the driver installation.  

  • How do I install HP Deskjet 5700 on Windows 7?

    When trying to install I got an error message saying my computer's Operating System is not supported.

    Hi Redbone7.
    I understand you're looking for instructions on how to install your Deskjet printer now that you have a new hard drive. I'd be happy to help you with this!
    In order to find you the right drivers though, I do need to know which model of Deskjet you have and if you're using Windows or Mac. Once I know those two pieces of information I will be able to post back with either a link to the drivers or a link on how best to install your printer.
    I look forward to hearing back from you, have a great day!!
    Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    **MissTeriLynn**
    I work on behalf of HP

  • Unable to install officejet 6100 driver on windows 7

    Hi I am unable to install the HP6100 Officejet All in one driver for WIndows 7 enterprise.  I keep receiving an error indicating that MSVCR90.dll is missing, but the file is there.  Any help would be appreciated.

    Hello jm092749.
    Welcome to the HP Forums.
    I understand you are seeing a "MSVCR90.dll is missing" error when trying to install your printer. I will do my best to assist you with this.
    This issue can be hardware or software-related. I located a complete guide to troubleshoot this issue. If you follow the instructions in order, you should be able to resolve the issue: How To Fix Msvcr90.dll Not Found or Missing Errors
    I believe the issue will be resolved after following these steps. If not, the computer is facing a hardware issue, and will likely need to be repaired. Either way, please post your results. If this was the information you are looking for, please mark this post with an Accepted Solution and Kudos. Doing this will allow others to locate this information easily.
    Thank you for bringing this issue to the HP Forums. Have a great day!
    Mario
    I worked on behalf of HP.

Maybe you are looking for

  • Webservice Interface - Soap Adapter

    Hi, Is there a way to put an XML payload into one field? Our scenario is the following: XI receives a request and is then sent to a 3rd party web service using SOAP adapter.  The web service expects the XML payload to be put into the field, strReques

  • Price redetermination at order level

    Hi all, I have a requirement to redetermine price conditions automatically whenever user changes shipping condition(header level) and changes partner (at item level) before saving an order.User dont want to use manual repricing.Which is the best way

  • Business Event Does Not Appear in ESS Portal

    Hi People, I would like to ask for assistance on this problem: A user created a business event in the SAP system. But she canu2019t make a booking in this course through the ESS portal because the course canu2019t be found upon searching it. She alwa

  • Save an input mask as variant for a method of a Z class

    Hi all, quite a dumb question, but I switched to OO abap recently and can't find this feature... When I'm creating a custom function module, I can test in debug simply lauching it and saving parameters of the input mask iin a Variant, so that I can t

  • How to install 'SOABPEL' schema on Release 10g R2 on Windows environment

    Hi, I have just completed installation of Oracle 10g R2 (10.2.0.3) database on windows vista environment. the database has been successfully installed and i am able to connect it from the sql plus. BUT my purpose to install database is to do Advanced