Unable to install Quicktime/Itunes

I have been trying to install Quicktime/Itunes with no success. The error message which keeps repeating as follows: Error 1316.A network error occured while attempting to read from the file C:\WINDOWS\Installer\QuickTime.msi.
Please can someone help?
Many thanks,
Paul H.

I am having the same problem also. Everytime there is an update. I try it install it and end up getting the same message. I even tried coming to the website and downloading it from there but have been unsuccessful at that too.

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Hi, I am unable to install new itunes version to windows 7 PC. It requires application support and gives windows error 2. I have tried to save on desktop and run as administrator but errors remains, what other options do I have

Hi, I am unable to install new itunes version to windows 7 PC. It requires application support and gives windows error 2. I have tried to save on desktop and run as administrator but errors remains, what other options do I have?

Hello, hanliefromzaf.
Thank you for visiting Apple Support Communities.
Here is an article that I would recommend going through when experiencing this issue.
iTunes for Windows: Unable to install or open
http://support.apple.com/kb/ts5376
Cheers,
Jason H.

HT1926 unable to install new iTunes as it states it has an invalid signature. what is this.

unable to install new iTunes as it states it has an invalid signature. what is this.

That one suggests the installer has gotten damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

Unable to install Quicktime and itunes

Hi,
I am getting beyond despair and desperate for help on this please (I have spent hours and hours and still no further forward).
I am running XP with service pack 3 installed. Windows updates are up to date.
When iTunes 9 first came out it wanted to update but returned an error: -
"The installation of QuickTime did not complete successfully. ITunes requires QuickTime"
I therefore took the advice posted on Apples support site to download and install QuickTime separately.
Attempting the Quicktime installation first, after installing the Apple Application Support and Apple Software Update elements (I can see these in the add/remove programmes utlility) the installation crashes with the error message-
"The installer encountered errors before the required operation for QuickTime could be completed. To retry these operations at a later time, please run the installer again".
I have since followed the advice here: -
http://support.apple.com/kb/TA44469
and here
http://support.apple.com/kb/HT1926
- this includes all items through to and including the Additional Troubleshooting.
In addition, I have searched for and deleted all the .msi files relating to iTunes, QuickTime etc.
One thing that I could not do is to attempt an install through Safe Mode. Windows would not allow it (even though I was logged on as administrator).
Where do I go from here?
Please help -life's too short to loose 2 days getting Itune to work!

Great catch, Diane!
Following hard drive problem a few months ago, I had reinstalled XP onto a new primary drive, labeled F. A second drive is also installed on the machine, labeled C, which had come from another computer. This also has a copy of XP in it, although it does not boot from this drive. In this case however, the path for the msiexec service was pointing to the old C drive.
Crikey. I've seen documentation on that sort of thing as a possible cause of Invalid Drive installation error messages, but I don't think I've ever seen it reported before "in the flesh" (as it were). I don't think I'd have thought to check on that at all with your error messages.
Glad you got things working, Diane. Many thanks for letting us know about your resolution.

Error message when installing quicktime/itunes

PLease help! I continue to get this error message when trying to install quicktime HKEY_LOCAL-MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Quicktim e.
What should I do? In lamens terms please, not very computer literate.

an error message appears saying that a program required for the installation is missing
In the course of your troubleshooting to date, have you tried the following user tip with that one?
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

Unable to install Quicktime 7.0.2

This problem arose when I tried to install iTunes 5 (that didn't work) and also when I tried iTunes 5.0.1.4 (that didn't work either). Amongst other errors, they failed to install Quicktime 7.
So I tried the standalone Quicktime 7.0.2 installer. Just for a change ... that didn't work.
The installation failed with the message "Error 1402. Could not open key: HKEYLOCALMACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Quicktime. Verify that you have sufficient access to that key, or contact your support personnel".
Selecting the key in RegEdit tells me that "You do not have permission to view the current permission settings for QuickTime, but you can make permission changes". However, it won't let me save any changes because "Access is denied".
I've already uninstalled QuickTime 6.5, restarted and manually removed the QuickTime folder from Program Files. I've also read through numerous posts in this forum but with no luck.
After many happy years as a Mac owner and iTunes-running PC owner, I'm starting to get somewhat annoyed with this failure to install QuickTime. And don't get me started on the iTunes install debacle.
Anyway, that's a lengthy summary of my problem. Big thanks to anyone who can help me resolve it. I really want to put some new music on my iPod and fixing QuickTime seems very necessary!

This was a difficult install for me it took a few days, I'll relate to you the things I did and hopefully it installs for you.
Where it wouldn't install at first I updated the XP OS to SP2, I don't now if you have SP2. But my thought was where QT7 is a new program it may require the latest updates for XP, and SP2 updates windows installer to 3.0
I had tryed checking permissions everywhere, including the registry. I'd change a permission to allow if it weren't already, and try the installer again. When it didn't work I'd replace the permission back to what is was. Well that didn't work.
I went ahead and removed everything QT from the computer including anything in the registry. And downloaded a new installer for QT7 standalone.
This is when I came across Sawyer's post on windows installer clean up. I went ahead and download the program, 7.0.2 showed up in it and I did the remove. Went back and ran the QT7 installer and finally it installed.

Unable to install/uninstall iTunes. "Cannot access network location"

I am unable to install a new version of iTunes. I receive an error message saying "Cannot access network location: []" where there [] is an Asian character. I receive the same error when trying to uninstall iTunes as well. Can anyone offer help?
The following is a link to a screenshot of the error message:
http://imageshack.us/a/img855/47/32734805.png

Let's try the fixit from the following Microsoft document with that one:
Fix problems with programs that can't be installed or uninstalled

Unable to Install / Uninstall iTunes, with error message.

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The iPod you purchased was discontinued almost 8 months ago.
Download the latest iTunes here -> http://www.apple.com/ipod/start/

Having a problem installing Quicktime/itunes software can't control where it's going to download

so i'm trying to load quicktime/itunes software on my Win7 laptop. had it on the same laptop but with vista. i can not control where the software is being downloaded too. Trying to send to my external drive labeled originally F: somehow it got changed to I:. The package doesn't recognize the label F: and says there's not enough space. I have 410gbs free! The package doesn't give me the option to change where i want to send it. Can't DL bonjour for the same reason. Safari 5 wasn't a problem. So what's the verdict, y'all? I can't update my itouch, which i'm sure sorely needs it.
Thanks in advance
Nagoosh

ok so after days of trying I finally got it to work...
here's what I did.
1. Uninstall old versions of iTunes. Reboot.
2. Uninstall old versions of Quicktime. Reboot.
3. go in and remove any left over traces of QT or iTunes from hard drive
4. Remove temp files related to itunes or quicktime. Reboot.
5. Uninstall audio driver for audigy 2 (WDM)
6. Install new version of iTunes
7. reinstall drivers for audio
8. reboot
9. check audio drivers (for some reasons even though I reinstalled it didn't come back as the right one after the restart and was listed as disabled) update the driver.
10. Reboot again
11. now things should work again.
2 quick notes... Make sure to save a backup copy of your itunes library.itl and your itunes music library.xml so you can system restore back and have the old version work, just in case.
now I Can't be sure... but I assume something like step 9 was happening and not showing up that way in my drivers... although that doesn't explain why uninstalling and fresh installing after installation didn't fix it earlier. but it works now and I'm thrilled.

Unable to install quicktime

Somehow Quicktime was removed from my computer. I tried installing it and it went through all the motions but when it came to restarting the computer it wasn't there. I have tried this several times and the same thing happens.
So I called apple and they couldn't figure it out so they sent me the Mac OS X install disc where you can also install Quicktime and the same thing happened. So i have spend over 30$ for those discs that I didn't even need.
Any ideas?

Use Pacifist to install the components manually.
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Unable to install/remove iTunes

Hey there- for the past two days, I have been struggling with the upgrade of my iTunes to iTunes8.I am using XP, on a lenovo x300 laptop. Here is what I have done so far- any further help would be so appreciated:
1. Selected "upgrade" on iTunes 8 (included Bonjour, Quicktime, and the mobile apps)
2. Upon sucessful installation, I rebooted, and was unable to launch iTunes.
3. Recived msg- "itunes has encountered a problem and needs to close"
4. Uninstalled all apples apps- itunes, quicktime, bonjour, etc.
Rebooted
Reinstalled iTunes.
Same issue
Came to the support section here- and removed everything from the system (installed the Windows Install Clean Up)
Attempted to reinstall Quicktime as a stand-alone. Took over 30 minutes to download, launched the install, appeared to install correctly. I then went to launch the Quicktime app, and got another msg- "quicktime has encountered a problem"- this time on the error message- it is referencing the following EventType : BEX P1 : QuickTimePlayer.exe P2 : 7.55.90.70
P3 : 48ba1f5c P4 : QuickTimePlayer.exe P5 : 7.55.90.70 P6 : 48ba1f5c
P7 : 0000130d P8 : c0000409 P9 : 00000000
I have no earthly idea what to do at this point. I have removed all aspects of iTunes, quicktime, etc from my user, all users, etc.
From C:\Documents and Settings\myname\Application Data- no quicktime even appears to be available, despite just completing the installation.
Please help! Thanks in advance

I have tried like **** to fix this problem. To No avail. I have 11.1.1.5 installed.
Every time I try install the update 11.2 it gives me the network resource error message.
I have tried uninstalling itunes, I've used the microsoft uninstall fix program. Nothing works.
Luckily I have a drive image of my starting point. I can get to a point when everything is uninstalled, but then I get a bunch of errors after installing iTunes like can't find starting point dll's and windows 127 errors. "Please reinstall iTunes."
Trying to install the new version from iTunes either by updating or by manually downloading results in the network resource error trying to find the old version. And trying to remove all remnants of the old version by uninstalling and using Microsoft Uninstall fix resluts in errors after reinstall.
This is totally frustrating. There HAS to be a way to clean this program mess up and get it working, but I am at a total loss.
Please! Any Ideas?!
Thanks,
Neil

Trying to install quicktime/itunes....cant remove old qt mssg!!

Like the title says, im downloading itunes or even the quicktime update, just as its about to be finished a mssg pops up saying the older version of quicktime cant be removed. Ive tried to remove it through the control panel and in the drop down menu for quicktime itself. Any help would be greatly appreciated!

follow support article 2738 remove all old install files with VB script tool. However, after seperate installs of Safari, I tunes or Quicktime, run VB script tool 5.6 . Error 2738 does not show up on my PC it simply says location is only a network resourse.

Unable to install any itunes software

Can anyone help? I have bought an Ipod shuffle for my wife but we cannot install any version of itunes on our laptop: windows 2000 professional We have shut down the AVG virus checker but when itunes is installed it states that itunes and quicktime is installing and then does nothing. The only version that installs is itunes 4 but it tells me it needs itunes 5 or later to work the pod. Can anyone help please or suggest some pointers? Thank you.

hmmmm. in general, i'm better at XP things like this than 2000. but we'd better try working through some standard possibilities. try the general advice from this document:
Trouble installing iTunes or QuickTime software in Windows

Installing Quicktime& iTunes problems.

I gave my son an ipod nano 2nd gen. for Christmas, and can't get QT & iTunes install. I get the following message:
HKEYLOCALMACHINE\Software\classes\Quicktimeplayerlib.Quicktimerplayerapp\CLSID.
Help!
iPod nano 2nd Gen. Windows XP

It's unlikely taking permissions of the registry key will solve install problems for QT when the initial post referred to a msi file.
This is a rare(ish) variation on a problem involving error messages mentioning missing .msi files that mostly affects 64-bit systems. Although the initial symptom for most people is the missing .msi message, if they use CleanUp, the underlying problem with the registry keys relating to the the Side-by-Side configuration of installed componentry for QuickTime (or Apple Application Support) will come to light.
That's what happened to poor Felix here. (Note in his first post that he's said he's already tried using CleanUp to address the .msi message ... so now the registry key issue has come to light.)
If permissions are just not set properly for the keys, regedit can get us through. But if there's underlying trouble with the ACLs (for example, some people get blank permissions on keys, which are impossible to manipulate via regedit) or other exotica going on, things get messy.

Many problems installing Quicktime+iTunes

(Keep in mind I have windows 7 64 bit)
I need the firmware update for my iPhone 3g, which normally I avoid because I always seem to have a problem with quicktime installing properly. But since a couple up my apps needed to work, I gave in.
When I tried to run the update through iTunes, it installs everything correctly. When I went back into iTunes, I got an error saying iTunes needs Quicktime to run properly. So I uninstalled both iTunes and Quicktime. I ran the Apple Update utility and it did the same thing. So I went to the web site and installed them separately. Again, iTunes 1, Quicktime 0. Now I get an error that I don't have the right file path for the .msi file.
I looked on the forum for this solution and found that I needed the Windows Installer Utility (to remove installer files that failed?) Removed Quicktime.
Attempted to reinstall again, since I can't get in iTunes, which I really need.
Now, a different set of problems occur. Now all of my icons that are shortcuts are Quicktime icons, and I cannot get into them without finding the original file in my directory. At this point Quicktime is not even on my computer any longer. When I try to install it, I get an error saying "Could not open key Unknown\components\(A bunch of numbers) Verify that you have sufficient access to that key, or contact your support personnel." I am on the only account on this PC, but to be fair, I did right click the install file and choose "run as administrator."
Please help!!

It's unlikely taking permissions of the registry key will solve install problems for QT when the initial post referred to a msi file.
This is a rare(ish) variation on a problem involving error messages mentioning missing .msi files that mostly affects 64-bit systems. Although the initial symptom for most people is the missing .msi message, if they use CleanUp, the underlying problem with the registry keys relating to the the Side-by-Side configuration of installed componentry for QuickTime (or Apple Application Support) will come to light.
That's what happened to poor Felix here. (Note in his first post that he's said he's already tried using CleanUp to address the .msi message ... so now the registry key issue has come to light.)
If permissions are just not set properly for the keys, regedit can get us through. But if there's underlying trouble with the ACLs (for example, some people get blank permissions on keys, which are impossible to manipulate via regedit) or other exotica going on, things get messy.

Unable to install Quicktime/Itunes

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