Unable to install Skype on Windows 8.1

Can anyone suggest solutions for installing Skype on Windows 8.1?  After installing it, I've tried using the Echo/Test Call service or Skypeing a friend.  However, each time, I receive the following error: "Skype has stopped working.  A problem caused the problem to stop working correctly.  Windows will close the program and notify you if a solution is available") I've tried to install Skype V7.7.85.  My Acer Ultrabook PC was bought new in mid-March 2015.  I've been working with Microsoft's tech support today (2 sessions each took 1.5 hours each).  So far to troubleshoot the issue they did the following: 1. Ran Malwarebytes - Anti-Malware.  Cleaned up my computer's registry, ran Computer Clean-up.2. Installed the latest Windows Updates.3.  Tried several times (about 3) to uninstall and re-install Skype.  They included the Click-To-Call option during the installation.4. Re-ran Malwarebytes-Anti-Malware.  No problems were detected.5. The tech support person suggested that he reset my entire PC and install Windows 10. As I'm loathe to have to do this (as this sounds like all Windows users who want to use Skype would need to upgrade their OS to Windows 10, which sounds rather odd), I thought I'd ask if anyone knows of a solution to this Skype installation problem? Thanks!

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