Unable to install / Update on first setup
Hi, I've just had to make a security wipe on my playbook (bought a bigger capacity one and gave this to my brother). The problem is it won't update the system, thus it becomes unusable at all
I've even tried to reboot while plugged to desktop manager and it manages to install part of the OS (manager crashes at the install and says the communication is lost), but it will still search for a 24 MB update that it just refuses to install after download. It just goes around 40% and then goes all the way back, prompting the "unable to install" notification. When I made the security wipe it did the same but after the 40 minute download it just got around 1%, which I think could be the same file.
If it helps, at one time it kinda managed to boot, since it loaded the system (but desktop manager says it didn't finish setup) but it had no app world and the notifications at top of the screen didn't work. No icon was usable. So I guess that 24MB update is very important.
I already waited for a new update and didn't work, results are the same to me. Wipe had it in 1.0.1, updates tried are since the 1.0.5 version. Already tried the 1.0.6
Is there any possible troubleshooting?
Hi F1MX ,
Welcome to BlackBerry support community forums.
Like I too faced similar situation while I was trying to update my PlayBook OS to 1.0.5. I tried 12-14 times but each time it failed at various points not exceeding 35MB!! It was very weird for me. But later I came to know that the it is happening due to pressure on the server. I would recommend you to try after some time or odd hours of the day.
tanzim
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit
Similar Messages
-
iphone 4s - trying to install latest update ios 7.1.2 - takes long time to verify and then i get unable to install update - an error occured when installing 7.1.2?
how do I install?First it would help if you identified the error. That might assist you in knowing what to do next. See this support document for help with error codes when unable to update or restore the iPhone. Resolve iOS update and restore errors
Then you can also see this support document for trouble with updating the device. If you can't update or restore your iOS device -
Unable to install update iOS 5.1.1 iPad
I tried to update my iPad (first version) with iOS 5.1.1. It failed, and I received the following error message: "Unable to Install Update - An error occurred installing iOS"
Now what?
Thanks in advance for any help you can offer.What anti virus software is there for the iPad-1? Also where is the firewall located on the iPad, and how do I activate or disable it?
-
i whent through the updating proceduer but i still get this not (Unable to Install Update An error occurred installing iso.6) After the note of verifing updated .
Even I got same mesage but after restoring the phone using itunes, it worked for me. First restore and update your phone again using itunes.
-
Unable to install update 7.1.1
iPhone 5, model firmware 5.02.00 , version 7.0.4 (11B554a) :
A while ago it downloaded update ios 71.1. When on the phone I select Settings->General->SoftwareUpdate- Install Now, it informs me: "verifying update", then "Unable to install update", "An error occurred while installing IOS 71.1.".
a) I tried to update via itunes, but it refuses to do so - first it says that I need to back up the phone, but the Itunes backup fails - "An error occurred while backing up... (no error number etc)".
b) When I try to do icloud backup from the Settings->iCloud->Storage & Backup -> Backup Now, the iPhone says "Backing up now [ and then after a while ] The last back up could not be completed"
I thought this may be some application causing it, so I shut off the phone and turned it on. Same symptopms. I also uninstalled a few recently added applications, and tried again to no avail.
I can of course reset the phone, but who knows what useful stuff on it I am going to lose (my phone remembers a lot more than I do), and it looks like I cannot back it up beforehand...
Any thoughts and suggestions would be appreciated.Did you run iTunes 11.1 from update software or direct download? Any specific error code?
-
Unable to install update, everyday time i chose update and shutdown it will run. The next day when i on my pc, it will show me unable to install update, undo changes. Please guide me how to solve this. Thanks
Hello @JoeyH,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that your desktop computer is not able to install a particular update, and I would be happy to help you!
Is the software update from HP or Windows? What does the full error message state as it appears on your computer's display?
In the meantime, I recommend following the steps in this document on "Failure configuring Windows updates. Reverting changes. Do not turn off your computer" error when y.... This should enable your system to successfully install Windows updates on your system.
Please re-post with the results of your troubleshooting, as well as the requested information above. I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping! -
I'm unable to install updates my iPad.
What model iPad and what version of iOS is it currently running?
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I started my update for ios 5.1for iPhone 4s and cancelled it have way through now it says it's downloaded but really it's not the update is still there and when I try to update it it says unable to install update : an error occurred installing iOS 5.1 ?
See Here... Unable to Update or Restore...
http://support.apple.com/kb/HT1808 -
HT4623 error installing IOS 6 in Iphone 4 "unable to install update"
i was able to download the iOS 6 update, then i go to Settings>general>software update>install now, but after i agree to terms it says: "verifying update" for a few seconds, then i get this error
Unable to install update
An error occurred installing iOS 6.
Please help!!I don't understand what you did. There are 2 ways to update. Nothing to download. If you downloaded something you did it wrong.
1. On the phone go to Settings/General/Software Update. Follow instructions on the screen.
2. Connect the phone to iTunes and click the Update button on the summary screen in iTunes.
There are 2 situations where these won't work. 1. The phone is jailbroken. 2. You have the beta iOS 6 on your phone. For that you need to get the update from a developer. -
I recently downloaded ios 6.1.3 in my iphone 3, but unable to install the download. This message keeps showing "unable to install update, an error occurred installing the ios 6.1.3 I have tried several times but the same message keeps coming. What is the solution?
There is no such thing as an iPhone 's3'. There is a 3G which can only be updated to iOS 4.2.1 and a 3GS which can be updated to iOS 6.1.3.
Which model iPhone is this?
Identifying iPhone models -
Im not able to update the software of iOS 6 in my ipad 2. As I tried, a mgs pops up "unable to install update an error ocurred installing iOS 6". Please do advice.
Thank you.Wait a while and try again. Good chance the server are starting to get hammered.
-
IOS error messagge - I keep getting the following message when I try to update my iPad2 - unable to install update, an error occurred installing IOS 8.1.2. How can I fix this?
Which way are you trying to update? WiFi or iTunes? In either case, I would try restarting/rebooting all devices and then try again.
IF you are using iTunes, eject your iPad, quit iTunes, reboot your computer and reset your iPad by holding down on the sleep and home buttons until the Apple logo appears on the screen. After the iPad starts up, connect to iTunes and try again. You may also want to disable your firewall and antivirus software when you try to update using iTunes. Sometimes those will interfere with the download.
If you are using WiFi, reset the iPad as described above and try again.
If WiFi updating will not work, try using iTunes, if iTunes will not work, try using WiFi. -
Trying to update iPhone 5.1.1 and it says unable to install update. An error occurred installing iOS 5.1.1
If you did the update through iTunes, try going into the Settings App on your iPhone and doing the Software Update in there. The same thing happened to me, and the wireless update worked.
-
Cant install iOS 5.1 update on my ipod touch 4gen. The message is: "Unable to install update. An error occurred installing iOS 5.1". Please help...
Wifi or USB update? Have you tried the other?
Have you tried reseting the iPod? Notihng is lost?
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears. -
Acrobat 10 Pro: Unable to Install Updates After Virus Removed: Receive Error 1310 ?
Acrobat 10 Pro: Unable to Install Updates After Virus Removed: Receive Error 1310 ?
Attempted to re-install the original Adobe Acrobat 10 Pro from the disk provided with the purchase; and it has put me in a trial; and is requesting that I purchase the software I already paid for, two years ago.You can try a repair (may need to go to Control Panel>Programs & Features). A reinstall is a last resort, but if you go there be sure to uninstall from the control panel, run http://labs.adobe.com/downloads/acrobatcleaner.html, and remove any part left of the Acrobat folder. Then reboot as the administrator and reinstall. Be sure to disable antivirus during the install.
Maybe you are looking for
-
Hi Gurus, I created a release procedure for PO. i created a single chs based on total amount of PO and assigned it to a single class. then configured it for 5 release codes. all the simulation is working fine. But when I created t
-
After Applying SP 5.0 in SRM 7.0
Hi , I am in SRM 7.0 SP 5.0. We have recently update SP level to 5. After SP 5.0 we are encounter the error " No G/L account was entered ; enter a G/L account " and " Error in account assignment for item" Whenever I change the materia
-
I lost the 3D functionality in PhotoShop CS6 with the last update.
error message: "The 3D features require that 'Use Graphics Processor' is enabled in the Performance preferences. [It is]. Your video card must meet the minimum requirements and you may need to check that your driver is working correctly." I was worki
-
Problems receiving mail from exchange after upgrading to Mavericks
After upgrading to Mavericks I am having issues receiving e-mail. Activity doctor says I am connected to Exchange server but Mail.app won't donwload e-mail. I have heard this is an issue on OS X Mavericks. Any idea on how to solve this?
-
Why is the 'stills' section blank?
when ever i go onto the stills section on my iphone it apears to be blank for what i dont know but i tried to restore the software but it still didnt work so what can i do?