Unable to Install upgrade version of Adobe Presenter 9.

When I tried to install the upgrade, it stopped and said that I needed to restart.
I did that ...and then when I tried reinstalling it asks me to remove the trial version of Adobe Presenter 9 !!! I never installed any trial version.
So I had a chat and downloaded the Adobe cleaner tool.
Went through the steps. There is no presence of any Adobe Presenter 9 installation. Of course Adobe Presenter 8 is installed ...and is required to be upgraded.
I hope someone out here can give me some solution, else I call Adobe on Tuesday after returning from Mumbai

Hello,
Two versions of Adobe Presenter cannot co-exist.
Please uninstall the previous version of Adobe Presenter 8.
Then install Adobe Presenter 9, it should work.
Let us know if it works.
Regards,
Mukul
Adobe Presenter Engg. Team.

Similar Messages

  • Unable to install Trial Version of Adobe Muse (Mac)

    Hello! I am trying to download the trial version of Muse and I successfully managed to download the dmg file (Muse_1_0_LS10.dmg) but when I click "Install Adobe Muse" in that folder, it says "You cannot use this version of the application Install Adobe Muse with this version of Mac OS X." I am using Mac OS X 10.5.8.
    Help?

    Oh! Thank you >.< I'll get on that

  • I hv installed latest version of Adobe Flash Player even then when I am not able to run Video and getting messgae "Latest Version of Flash Player needed"

    I was successfuly running videos on Mozila Fire Fox but from 2/3 days when i click video i am getting message (copied and pasted here)
    Flash Player upgrade required
    You must download and install the latest version of Adobe Flash Player to view this content.
    Even I hd already installed latest version of Adobe Flash Player

    Adobe Shockwave for Director Netscape plug-in, version 11.6.1.629 is not Flash.
    There are two different versions of Flash, the '''''ActiveX''''' version for IE and the '''Plugin''' version used by most other browsers.
    1.Download the Flash Plugin version setup file from here: <br />
    [http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe Adobe Flash - Plugin version]. <br />
    Save it to your Desktop.<br />
    2. Close Firefox using File > Exit <br />
    then check the Task Manager > Processes tab to make sure '''firefox.exe''' is closed, <br />
    {XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}
    3. Then run the Flash setup file from your Desktop.
    4. Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
    * On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). <br />
    See this: <br />
    [http://vistasupport.mvps.org/run_as_administrator.htm]

  • Unable to install latest version

    I currently have version 8.0.1.11 installed on my laptop (which is running on Windows Vista) I am trying to upgrade to version 9.0.2, as my new iPod isn't compatible with the version I have running.
    However I am unable to install this version, I get to the 67% stage and it freezes - I have left if running but still to no luck.
    Any help?

    Okay. Rather than using Apple Software update for the install, let's try downloading an installer from the Apple Website:
    http://www.apple.com/itunes/download/
    Does that install go through any better? Or do you get another problem at the 67% stage?

  • CS 3 Unable to install enterprising version with serial number screen opening

    unable to install enterprising version of CS 3 without serial number screen opening.
    History:
    originally download trial version it expired before I could deactivate it
    also installed CS (1)
    followed detailed steps to uninstall both of these.
    However computer must think that it is doing an upgrade and asks for a serial number which I don't have
    Any insight and you are my hero of the day!!

    This post should definitely help you
    http://blogs.msdn.com/sqlserverfaq/archive/2009/01/30/part-1-sql-server-2005-patch-fails-to-install-with-an-error-unable-to-install-windows-installer-msp-file.aspx?CommentPosted=true
    Feroz
    Mark as Answer if it helps. This posting is provided "AS IS" with no warranties and confers no rights.

  • Error when installing new version od adobe flash player

    tried to install latest version of adobe flash player. a script error message at line # 1 missing object ...
    HAPPENS when dowlonding the script an when runing it from the site

    Thanks.
    I'm using windows XP 32bit with explorer 8.
    The current flash player version is 11.3.300.271
    The error occurs after initialization and during  the retrieve session.
    The script error is missing object at line 1
    Hanan

  • Just installed latest version of Adobe Reader on Windows 7:  "Adobe Reader has stopped working" msg

    Just installed latest version of Adobe Reader on new desk top with Windows 7.  Most PDF files allow conversion to Word.  Some do not allow conversion, only allows Adobe Reader XI, but I get "Adobe Reader has stopped working" message.  Downloaded latest XI security update.  Still get the error message that i has stopped working.

    Wrong subforum?  Goto the list at forums.adobe.com and check the right one for Reader

  • Unable to install any version of iTunes

    Hi there,
    I am unable to install any version of iTunes as I get this error message "C:\program files\itunes\mozilla plugins\npitunes.dll verify you have access to that directory"
    Can anyone help please?
    I don't even have Mozilla Firefox installed!

    Follow the steps outlined in the KB article: http://docs.info.apple.com/article.html?artnum=93976 and then try to reinstall iTunes.
    Rachyl

  • Problem installing trial version of Adobe Photoshop Elements 13

    I am trying to install trial version of Adobe Photoshop Elements 13, I have downloaded it several times, I have the software specified in list for requirements needed, I have 693 GB of free space, have administration writes, but each time at the end of installation I get the following message. ' A problem occurred while extracting some files. Check available space on your computer and the write privileges on the destination folder, which is Desktop. What could be my problem?

    create a new folder on your desktop.
    download files 1 of 2 and 2 of 2 from the pse13 link below and double click the exe.
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5 | 1
    Contribute:  CS5 | CS4, CS3 | 3,2
    FrameMaker:  12, 11, 10, 9, 8, 7.2
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I tried to install free version of Adobe Edge, but don´t let me run "Adobe creative cloud" to begin

    i tried to install free version of Adobe Edge, but don´t let me run "Adobe creative cloud" to begin

    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/
    OR
    Some download & install troubleshooting links
    -Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
    -http://forums.adobe.com/community/download_install_setup
    -http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
    -http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
    -http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    -Server won't connect https://forums.adobe.com/thread/1233088
    -Enable Mac Root User https://forums.adobe.com/thread/1156604

  • Is anyone having issues with installing the 32 bit version of Adobe Presenter?

    I am trying to install the 32 bit version of Presenter on my computer from the downloaded file on the website. I have an authorization code I put in and then when it starts to download it asks to insert the disk when there is not one. Below are the specs for my computer:
    Windows 7, Microsoft Office 2010, PowerPoint version 14.0.7166.5000 (32-bit)
    Any suggestions???
    Thanks,
    Chris

    After downloading, please do not go inside Presenterwin32” folder or the “Presenterwin64” folder .
    Use the setup.exe that is outside these folders. It will automatically detect whether your PowerPoint is 32 or 64 bit and will install the corresponding Presenter.
    Hope this will resolve your issue.
    Thanks
    Alpi Agarwal
    Adobe Presenter Engineering Team

  • Trial version of Adobe presenter 9 install error in Powerpoint 2010 with windows 7 64 Professional

    Today I tried to install Adobe Presenter 9 on a Windows Porfessional 64 bits Platform.
    After the installatieon Powerpoint 2010 has no tab of the presenter, because I have an (old) installation problem?
    Please HELP.

    Hi,
    Make sure you have installed 32-bit Presenter if you have 32-bit Powerpoint. If you would have installed 64-bit Presenter for 32-bit Office then you would land up in this situation.
    Let me know whether this helped.
    Thanks,
    Jayashree
    Adobe Presenter Engg. Team

  • Installing Upgrade version issues

    I installed Adobe Acrobat 9 Pro upgrade version on my computer last year. I had an old versin of Acrobat 6.0 standard that was previously loaded. That computer died a horrible death last week and I had to finally buy a new one to replace it. The issue is the newer Acrobat 9 will not install unless there is an older version present. I tried to install the old Acrobat 6 but Windows 7 Home Premium gives me error messages stating it is not compatible. Any suggestions on how to get Acrobat 9 installed?  Thanks

    The answer is likely very much the same as here: http://forums.adobe.com/thread/943303?tstart=0. I also shortly explained how to manually add those registry keys not so long ago, but this forum is so noisy/ busy, I can't seem to find my own posts again... If you do a little digging, they should turn up.
    Mylenium

  • Unable to install trial version of Acrobat Pro XI

    I am unable to install a trial version of Acrobat Pro XI from the link on the site:
    Download Adobe Acrobat free trial | Acrobat XI Professional
    It keeps saying that the installer file is damaged.
    Can someone please help?
    Thanks.

    Hi Tanmoy,
    Please try downloading Acrobat 11 Pro from: Download Acrobat products | Standard, Pro | XI, X  and check.
    Regards,
    Rave

  • Unique problem with installing new version of adobe flash player

    Hi there. I am unable to install the newest version of adobe flash player. I am not getting any error messages like most people's issue on this forum. What happens is I run the installer, and it attempts to install for a second and then the installer screen goes blank , as you can see in the image. nothing happens after this. I have tried uninstalling and reinstalling. Any tips on why this is happening?

    Hi Casey,
    When did you download this file?  It is for a problematic installer that we removed from our servers last week (Wednesday 25-March).  If it's still being downloaded it's either cached on our servers and we need to clear the cache again, or it may be cached by your browser, in which case, clearing the browser cache will download a new, non-problematic installer.
    Thank you in advance.
    Maria

Maybe you are looking for

  • Link for BUT000 table and ADRC in CRM and inner join is not working in PCUI

    Hi Gurus,    Please tell me the link btween BUT000 and ADRC table. and i wrote one inner join between BUT000 and BUT0id table but it not working. I m in CRM 4.0 version working with PCUI. select but000partner but000name_org1 but000name_org2 but000bus

  • Is there any way to invert raw images in Aperture.

    I am "scanning" a lot of old slides and negatives with a SLR camera using an old professional slide duplicator. It is very fast and effective with slides and I have tried with negatives. It goes very well except for I have to invert the negative imag

  • Unable to import photos from iPhoto to Nano

    Hi, I'm trying to import some albums to my Nano but get a message saying iTunes will import my entire music library to my iPod before it will import photos -- this in spite of selecting manual update in the preferences. This is a problem because my m

  • Tweet sheet and share sheet just dont work!

    its been 4 versions of mountain lion and its amazing how a 'cover page' feature of the OS doesn't work! the tweet sheet and the share just just wont show up. definitely not from the notification center! this was a much advertised feature of mountain

  • IOS Handling Meeting Responses Incorrectly ?

    I've got a problem with Calendar invites in iOS5. When I invite a colleague to a meeting, I receive an email reply saying accepted when they reply, but the item does not update my calendar, it shows as being No reply still. the email has a .ics reque