Unable to Install USB551L Modem

Hello,
I have been trying to install the USB551L modem quite literally all day.
I am running Windows XP on a laptop
I have the most up-to-date version of VZAccess installed
I have tried reinstalling the device software multiple times
I have restarted my machine multiple times
This device functions properly on my laptop running Windows 7
I follow all of the proper instructions via VZAccess. When I run the program, I let it search for the card and not find it, and then I plug it in and let it look again. It does not find the card.
I have read that Windows Installer can hijack the installation of the drivers, so it is good to close out of all of the automated Windows installations before running the scan to detect the card. I have tried this, it does not work.
Since there are no stand-alone drivers I can find, my usual solution to driver problems isn't going to work. That is, download the stand-alone and point Windows Installer in the right direction.
No matter what I do, VZAccess will not see the card. I realize this is probably a Windows XP problem and not anything to do most likely with the card or the software.
Any help would be appreciated.
MG

I think I specified in my post that I had installed and successfully used
the device on another laptop. I hate that I have to explain this again...
The computer is the problem, I already know that. The software suite will
not recognize that the device is present when I insert it. Therefor, I
cannot install drivers.
This is a windows xp laptop that is having the problem. If I could bypass
the software suite provided by Verizon and obtain stand alone driver
software, I could solve this problem by using Windows installer.
Thank you for your attention to my issue.
On Sep 29, 2013 8:40 AM, "Verizon Wireless Customer Support" <

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Loading cue-vm-k9.sme.8.5.1.pkg.install.sre !
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1       ITA         it_IT          CUE Voicemail Italian
2       ESP         es_ES          CUE Voicemail European Spanish
3       ENU         en_US          CUE Voicemail US English
4       FRA         fr_FR          CUE Voicemail European French
5       ESO         es_CO          CUE Voicemail Latin American Spanish
6       ESM         es_MX          CUE Voicemail Mexican Spanish
7       ARA         ar_SA          CUE Voicemail Arabic
8       NLD         nl_NL          CUE Voicemail Dutch
9       SVE         sv_SE          CUE Voicemail Swedish
10       NOR         no_NO          CUE Voicemail Norwegian
11       FRC         fr_CA          CUE Voicemail Canadian French
12       PTG         pt_PT          CUE Voicemail Portuguese
13       TUR         tr_TR          CUE Voicemail Turkish
14       HUN         hu_HU          CUE Voicemail Hungarian
15       ENG         en_GB          CUE Voicemail UK English
16       DEU         de_DE          CUE Voicemail German
17       DAN         da_DK          CUE Voicemail Danish
18       PTB         pt_BR          CUE Voicemail Brazilian Portuguese
19       KOR         ko_KR          CUE Voicemail Korean
20       CHS         zh_CN          CUE Voicemail Mandarin Chinese
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*Mar 23 07:27:49.197: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP File Request
*Mar 23 07:28:00.877: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP File Request
*Mar 23 07:28:05.921: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP File Request
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*Mar 23 07:28:46.904: %SM_INSTALL-6-INST_PROG: SM1/0 PROGRESSING: Parsing package manifest files ....
*Mar 23 07:28:49.172: %SM_INSTALL-6-INST_PROG: SM1/0 PROGRESSING: Validating package signature ....
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#Software: Microsoft Internet Information Services 5.1
#Version: 1.0
#Date: 2011-03-23 07:25:44
#Fields: time c-ip cs-method cs-uri-stem sc-status
07:25:44 10.200.190.222 [1]USER anonymous 331
07:25:44 10.200.190.222 [1]PASS [email protected] 230
07:25:46 10.200.190.222 [1]sent /cue-vm-k9.sme.8.5.1.pkg.install.sre 426
07:25:46 10.200.190.222 [1]QUIT - 426
07:25:46 10.200.190.222 [2]USER anonymous 331
07:25:46 10.200.190.222 [2]PASS [email protected] 230
07:25:49 10.200.190.222 [2]sent /cue-vm-k9.sme.8.5.1.pkg.install.sre 226
07:25:49 10.200.190.222 [2]QUIT - 226
07:26:43 10.200.190.222 [3]USER anonymous 331
07:26:43 10.200.190.222 [3]PASS [email protected] 230
07:26:45 10.200.190.222 [3]sent /cue-vm-k9.sme.8.5.1.key 226
07:26:45 10.200.190.222 [3]QUIT - 226
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07:26:48 10.200.190.222 [4]QUIT - 226
07:26:50 10.200.190.222 [5]USER anonymous 331
07:26:50 10.200.190.222 [5]PASS [email protected] 230
07:26:52 10.200.190.222 [5]sent /cue-installer.sme.8.5.1 426
07:26:52 10.200.190.222 [5]QUIT - 426
07:26:52 10.200.190.222 [6]USER anonymous 331
07:26:52 10.200.190.222 [6]PASS [email protected] 230
07:27:00 10.200.190.222 [6]sent /cue-installer.sme.8.5.1 226
07:27:00 10.200.190.222 [6]QUIT - 226
07:27:02 10.200.190.222 [7]USER anonymous 331
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07:27:04 10.200.190.222 [7]sent /cue-vm-k9.sme.8.5.1.pkg.install.sre.header 226
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07:27:47 10.200.190.223 [11]sent /cue-vm-k9.sme.8.5.1.pkg 226
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07:27:48 10.200.190.223 [12]USER anonymous 331
07:27:48 10.200.190.223 [12]PASS [email protected] 230
07:27:48 10.200.190.223 [12]sent /cue-vm-langpack.sme.8.5.1.pkg 226
07:27:49 10.200.190.223 [12]sent /cue-vm-langpack.sme.8.5.1.pkg 226
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OS language:                   English (United States)
OS architecture:               x64
Process architecture:          64 Bit
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SQL Server 2012
Client Tools Connectivity                1033
11.2.5058.0     No         Yes
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11.2.5058.0     No         Yes
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11.2.5058.0     No         Yes
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Express Edition      11.0.2100.60    No         Yes
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Description:                   Microsoft SQL Server 2012
ProductName:                   SQL Server 2012
Type:                          RTM
Version:                       11
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Installation edition:          Express
Slipstream:                    True
SP Level                       2
Product Update Status:
Success: KB 2958429
Product Updates Selected for Installation:
Title:                         Service Pack 2
Knowledge Based Article:       KB 2958429
Version:                       11.2.5058.0
Architecture:                  x64
Language:                      1033
Update Source:                 Slipstream
User Input Settings:
ACTION:                        Install
ADDCURRENTUSERASSQLADMIN:      true
AGTSVCACCOUNT:                 NT AUTHORITY\NETWORK SERVICE
AGTSVCPASSWORD:                *****
AGTSVCSTARTUPTYPE:             Disabled
ASBACKUPDIR:                   Backup
ASCOLLATION:                   Latin1_General_CI_AS
ASCONFIGDIR:                   Config
ASDATADIR:                     Data
ASLOGDIR:                      Log
ASPROVIDERMSOLAP:              1
ASSERVERMODE:                  MULTIDIMENSIONAL
ASSVCACCOUNT:                  <empty>
ASSVCPASSWORD:                 <empty>
ASSVCSTARTUPTYPE:              Automatic
ASSYSADMINACCOUNTS:            <empty>
ASTEMPDIR:                     Temp
BROWSERSVCSTARTUPTYPE:         Disabled
CLTCTLRNAME:                   <empty>
CLTRESULTDIR:                  <empty>
CLTSTARTUPTYPE:                0
CLTSVCACCOUNT:                 <empty>
CLTSVCPASSWORD:                <empty>
CLTWORKINGDIR:                 <empty>
COMMFABRICENCRYPTION:          0
COMMFABRICNETWORKLEVEL:        0
COMMFABRICPORT:                0
CONFIGURATIONFILE:
CTLRSTARTUPTYPE:               0
CTLRSVCACCOUNT:                <empty>
CTLRSVCPASSWORD:               <empty>
CTLRUSERS:                     <empty>
ENABLERANU:                    true
ENU:                           true
ERRORREPORTING:                true
FEATURES:                      SQLENGINE, REPLICATION, FULLTEXT, RS, SSMS, ADV_SSMS
FILESTREAMLEVEL:               0
FILESTREAMSHARENAME:           <empty>
FTSVCACCOUNT:                  NT Service\MSSQLFDLauncher$SQLEXPRESS
FTSVCPASSWORD:                 <empty>
HELP:                          false
IACCEPTSQLSERVERLICENSETERMS: true
INDICATEPROGRESS:              false
INSTALLSHAREDDIR:              C:\Program Files\Microsoft SQL Server\
INSTALLSHAREDWOWDIR:           C:\Program Files (x86)\Microsoft SQL Server\
INSTALLSQLDATADIR:             <empty>
INSTANCEDIR:                   C:\Program Files\Microsoft SQL Server\
INSTANCEID:                    SQLEXPRESS
INSTANCENAME:                  SQLEXPRESS
ISSVCACCOUNT:                  NT AUTHORITY\Network Service
ISSVCPASSWORD:                 <empty>
ISSVCSTARTUPTYPE:              Automatic
MATRIXCMBRICKCOMMPORT:         0
MATRIXCMSERVERNAME:            <empty>
MATRIXNAME:                    <empty>
NPENABLED:                     0
PID:                           *****
QUIET:                         false
QUIETSIMPLE:                   false
ROLE:                          AllFeatures_WithDefaults
RSINSTALLMODE:                 DefaultNativeMode
RSSHPINSTALLMODE:              DefaultSharePointMode
RSSVCACCOUNT:                  NT Service\ReportServer$SQLEXPRESS
RSSVCPASSWORD:                 <empty>
RSSVCSTARTUPTYPE:              Automatic
SAPWD:                         <empty>
SECURITYMODE:                  <empty>
SQLBACKUPDIR:                  <empty>
SQLCOLLATION:                  SQL_Latin1_General_CP1_CI_AS
SQLSVCACCOUNT:                 NT Service\MSSQL$SQLEXPRESS
SQLSVCPASSWORD:                <empty>
SQLSVCSTARTUPTYPE:             Automatic
SQLSYSADMINACCOUNTS:           RLC_WORK\Robert
SQLTEMPDBDIR:                  <empty>
SQLTEMPDBLOGDIR:               <empty>
SQLUSERDBDIR:                  <empty>
SQLUSERDBLOGDIR:               <empty>
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UIMODE:                        AutoAdvance
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X86:                           false
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Status:                        Failed: see logs for details
Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step:                     Use the following information to resolve the error, and then try the setup process again.
Component name:                Microsoft .NET Framework 3.5
Component error code:          0x85940001
Error description:             Error while enabling Windows feature : NetFx3, Error Code : -2146498270 , Please try enabling Windows feature : NetFx3 from Windows management tools and then run
setup again. For more information on how to enable Windows features , see http://go.microsoft.com/fwlink/?linkid=227143
Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.5058.0&EvtType=0x681D636F%401428%401&EvtType=0x681D636F%401428%401
Feature:                       Reporting Services - Native
Status:                        Failed: see logs for details
Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step:                     Use the following information to resolve the error, and then try the setup process again.
Component name:                Microsoft .NET Framework 3.5
Component error code:          0x85940001
Error description:             Error while enabling Windows feature : NetFx3, Error Code : -2146498270 , Please try enabling Windows feature : NetFx3 from Windows management tools and then run
setup again. For more information on how to enable Windows features , see http://go.microsoft.com/fwlink/?linkid=227143
Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.5058.0&EvtType=0x681D636F%401428%401&EvtType=0x681D636F%401428%401
Feature:                       Database Engine Services
Status:                        Failed: see logs for details
Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step:                     Use the following information to resolve the error, and then try the setup process again.
Component name:                Microsoft .NET Framework 3.5
Component error code:          0x85940001
Error description:             Error while enabling Windows feature : NetFx3, Error Code : -2146498270 , Please try enabling Windows feature : NetFx3 from Windows management tools and then run
setup again. For more information on how to enable Windows features , see http://go.microsoft.com/fwlink/?linkid=227143
Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.5058.0&EvtType=0x681D636F%401428%401&EvtType=0x681D636F%401428%401
Feature:                       Full-Text and Semantic Extractions for Search
Status:                        Failed: see logs for details
Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step:                     Use the following information to resolve the error, and then try the setup process again.
Component name:                Microsoft .NET Framework 3.5
Component error code:          0x85940001
Error description:             Error while enabling Windows feature : NetFx3, Error Code : -2146498270 , Please try enabling Windows feature : NetFx3 from Windows management tools and then run
setup again. For more information on how to enable Windows features , see http://go.microsoft.com/fwlink/?linkid=227143
Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.5058.0&EvtType=0x681D636F%401428%401&EvtType=0x681D636F%401428%401
Feature:                       SQL Server Replication
Status:                        Failed: see logs for details
Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step:                     Use the following information to resolve the error, and then try the setup process again.
Component name:                Microsoft .NET Framework 3.5
Component error code:          0x85940001
Error description:             Error while enabling Windows feature : NetFx3, Error Code : -2146498270 , Please try enabling Windows feature : NetFx3 from Windows management tools and then run
setup again. For more information on how to enable Windows features , see http://go.microsoft.com/fwlink/?linkid=227143
Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.5058.0&EvtType=0x681D636F%401428%401&EvtType=0x681D636F%401428%401
Rules with failures:
Global rules:
Scenario specific rules:
Rules report file:               C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20150208_230228\SystemConfigurationCheck_Report.htm
Fenix

Unable to install SQL server 2000 and 2005 on Satellite A205-s5831

Hello everyone.
I Needs some helps from all of you.
I have Toshiba Laptop Satellite A205-S5831.
Its Have Windows Vista Home Premium.
And I am unable to install SQL server 2000 and 2005.
I also Unable to Install Windows XP SP2.
Problem is SATA driver.
Plz Help me ...!
Response me

Hi
The Windows XP needs a SATA driver if you want to install it on the notebook with SATA HDD controller.
The SATA driver can be found in the Intel Storage Manager.
I would recommend using the nLite program to include a SATA driver into the new Windows XP CD and then to boot from the new created XP CD.
Here you will find all details regarding the nLite:
http://www.nliteos.com/
Regarding SQL server issue;
Maybe you will be able to install in on Windows XP. Possibly there is a compatibility issue between the Vista and the SQL server software

Unable to install SQL Server 2014 Express LocalDb on Windows 8.1 Update 1

Apologies if this is not the right place or this has been posted before (I looked and didn't find anything)
I am unable to install SQL Server 2014 Express LocalDb on Windows 8.1 Update 1, as I get an 'Operating System not Supported' error message right away.
What can I do to get this working?

Hi Zgreve,
Usually, from
hardware and software requirements for installing SQL Server 2014, we can install SQL Server Express version on the Windows 8.1. For more information, see:
Microsoft SQL Server 2014 Express.
Before you install SQL Server 2014 Express version, you should ensure installing the .NET Framework 4, then run as administrator for the SQL Server setup.exe again.
There is a similar detail about install SQL Server Express LocalDB via GUI and command line. You can also review the following steps.
http://www.mssqltips.com/sqlservertip/2694/getting-started-with-sql-server-2012-express-localdb/
If the same error about OS still exists, I recommend you submitting a feedback to Microsoft such issues at
https://connect.microsoft.com/SQLServer/Feedback, Your feedback enables Microsoft to offer the best software and deliver superior services, meanwhile you can learn more about and contribute to the
exciting projects on Microsoft Connect.
Thanks,
Sofiya Li
Sofiya Li
TechNet Community Support

Unable to install Sql Server 2008 R2 express on windows 2003

Hi,
I am unable to install sql server express edition with management tools, on windows server 2003. During rules check, it gives an error that minimum os version is not supported.
.net framework requirements have been met.
Is there something that I am missing ? Any pointers would be of immense help
thanks
Saagar

Hello,
Whats is Service Pack edition of Windows 2003 server.As per prerequisites it requires SP2 for windows Server 2003 I guess your server is not updated to latest SP.Please refer below link for hardware and software requirement
http://msdn.microsoft.com/en-us/library/ms143506(v=sql.105).aspx#SSE_x64
Please mark this reply as the answer or vote as helpful, as appropriate, to make it useful for other readers

Unable to install SQL server 2008 r2 standard edition on windows server 2008 r2 sp1

I am unable to install sql server 2008 r2 standard edition on windows server 2008 r2 sp1.
On the Setup Support Files page, choose Install this step I don't get any other window i.e. nothing happens I waited for 5-10 min. Then I checked the log file.
Final result:                  Failed: see details below
Exit code (Decimal):           -2068053929
Exit facility code:            1212
Exit error code:               87
Exit message:                  Failed: see details below
Start time:                    2014-03-18 14:59:31
End time:                      2014-03-18 15:00:25
=== Verbose logging started: 3/19/2014 9:45:47 Build type: SHIP UNICODE 5.00.7601.00 Calling process: E:\SQL Server 2008 R2 Standard\x64\setup100.exe ===
MSI (c) (10:34) [09:45:47:496]: Note: 1: 2203 2: E:\SQL Server 2008 R2 Standard\x64\redist\watson\dw20sharedamd64.msi 3: -2147287038
MSI (c) (10:34) [09:45:47:496]: MsiOpenPackageEx is returning 2.
=== Verbose logging stopped: 3/19/2014 9:45:47 ===
Please help As i am running out of time as i have to upgrade TFS for that first step is to install SQL server.

Hello,
The following are a few things you can try:
Copy the media to the local disk drive, unzip it (in case you are installing from an ISO file, and run SQL Server setup from there.
Try to unregister and register the Windows Installer with the following two commands:
msiexec /unregister
msiexec /regserver
Try to use Process Monitor to log the detailed error produced when the installation of dw20sharedamd64.msi fails. You can download Process Monitor from the following link:
http://technet.microsoft.com/en-us/sysinternals/bb896645
Share with us the error captured by Process Monitor.
Hope this helps.
Regards,
Alberto Morillo
SQLCoffee.com

Unable to install SQL Server 2012 along with BIDS & VS 2012 on Windows 7

Unable to install SQL Server 2012 along with BIDS & VS 2012 on Windows 7 professional.
I get the below error
Could not find vsjitdebugger.exe
Blogs say anti-virus is stopping but I dont have one on the system.
Note: I had used SQL 2008 on the system previously and has a refresh i have deleted all the software to speed up the system.
Now i could not install both the software.
Can I get some help regarding this?

Hi Nandu,
As your description, you come across an error(vsjitdebugger.exe cannot be found). Please confirm if the error occurs during the installation of SQL Server 2012. If so, please help post SQL Server setup logs. By default, SQL Server setup log file locates
in C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log.
Base on my research, this error could be caused by that the previous uninstallation is improper and vsjitdebugger.exe file could be mistakenly deleted.
To troubleshoot the issue, you could start your computer into Safe Mode and fix your problem with one of the following methods. For more information, please refer to the article:
http://www.fixerrorkit.com/fix-error/fix-vsjitdebugger.exe-error.html.
1. You could execute the sfc /scannow command following steps below.
a. Press "Windows+R", type in cmd and then right click "Run as administrator"
b. Type in sfc /scannow (There's a space between sfc and /scannow) into the dialog and hit Enter key and click ok.
c. Wait until the System File Checker finishes the check.
2. You could use a Windows repair installation, also known as a Startup Repair to repair your Windows system files.
3. You could install the latest Windows updates to fix vsjitdebugger.exe error. Microsoft often releases new service packs and system patches to replace or update some DLL files of Windows system.
4. You could use third-party tool such as Automatic Error Fix Tool to fix your vsjitdebugger.exe error. However, Microsoft cannot make any representations regarding the quality, safety, or suitability of any third-party software or information found there.
In addition, if you are unable to install Visual Studio, I suggest you post your question in Visual Studio Setup and Installation forum at
https://social.msdn.microsoft.com/Forums/vstudio/en-US/home?forum=vssetup . It is appropriate and more experts will assist you.
Regards,
Michelle Li

Unable to install Creative Cloud

Hello,
I have an extra seat who needs to use Creative Cloud for his job. He cannot install the Creative Cloud application and when trying to do so afresh, he constantly gets the error "Unable to install Creative Cloud Please close all active Adobe applications and retry your installation" message via the dmg image installer file. There are no other or active Adobe application on his iMac and no Adobe application running anywhere on the machine.
iMac OS X 10.8.5, 2.9GHz.
The problem reoccurs even after navigating to the Applications/Utilities folder and putting the folders Adobe Application Manager folder and Creative Cloud to the Trash and emptying it. Then navigating to the Library/Application Support/Adobe/OOBE folder and renaming it to OOBE.old, then again downloading Creative Cloud desktop from the URL https://creative.adobe.com/products/creative-cloud and trying again to install it.
Despite all of this, the same "Unable to install Creative Cloud Please close all active Adobe applications and retry your installation" message prompt comes up and the installation of the Creative Cloud application is abandoned.
This is a very frustrating experience. What is the workaround to get this appliaction installed so he can get on with his work as soon as possible?
Paul

Sorry for taking so long but I was unable to access my pc. Now that I've got it here is the screenshot of the error. It's in italian:
It says something like:
"There has been the following errors: a possible problem with Creative Cloud desktop. Download a new copy of Creative Cloud desktop and install it again".
As I said before even downloading it again I get the same file and the same error.
Please let me know if you need any other information.
Thanks
mario

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